Forced Start Menu Icon with version 154.0

After updating Firefox to the latest version (154.0) a short while ago, Firefox now insists on adding a “Firefox” icon to my Start Menu every time I open it. I do not ne… (read more)

After updating Firefox to the latest version (154.0) a short while ago, Firefox now insists on adding a “Firefox” icon to my Start Menu every time I open it. I do not need or want this additional icon, as I already have all the Firefox icons I want in exactly the place(s) where I want them. I am not finding a toggle for this behavior anywhere in the Settings menu structure, although I might be overlooking it. Is there a way to stop this annoying behavior besides rolling back to version 153?

(I am running Windows 11 on a desktop PC with all updates installed, and Firefox is set as my default browser.)

Open 11 1

Firefox will not display COX main home pages.

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them fro… (read more)

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them from a link, but the home pages does not display. All I get is a error that says, "Oops something is wrong. Please try again later. And a circle that just "buffers" constantly. If I connect though a book mark to the payment page or one of the other pages I can see it. The error used to start for a minute when I turned my computer on and correct itself but now it is permanent.

Cox is telling me that it is a Firefox issue and I should get "another browser". But there is nothing better then Firefox. Everyone else works, even Google and Yahoo, just not COX.

Thanks.

Open 3

hangs up

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Corporation\":[\"firefox.exe\",\"xul.dll\",\"gkcodecs.dll\",\"freebl3.dll\",\"nss3.dll\",\"softokn3.dll\",\"mozglue.dll\",\"lgpllibs.dll\"],\"Microsoft Windows\":[\"Windows.Security.Integrity.dll\",\"D3D10Warp.dll\",\"explorerframe.dll\",\"windows.internal.shell.broker.dll\",\"Windows.System.Launcher.dll\",\"wscapi.dll\",\"nlansp_c.dll\",\"winrnr.dll\",\"NapiNSP.dll\",\"virtdisk.dll\",\"linkinfo.dll\",\"OneCoreCommonProxyStub.dll\",\"windows.staterepositorycore.dll\",\"winmm.dll\",\"AudioSes.dll\",\"Microsoft.Internal.FrameworkUdk.System.dll\",\"twinapi.dll\",\"Windows.ApplicationModel.dll\",\"wpnapps.dll\",\"dbgcore.dll\",\"dataexchange.dll\",\"ktmw32.dll\",\"dbghelp.dll\",\"Windows.Globalization.dll\",\"PCShellCommonProxyStub.dll\",\"srvcli.dll\",\"iertutil.dll\",\"urlmon.dll\",\"Windows.UI.dll\",\"Bcp47Langs.dll\",\"Windows.StateRepositoryPS.dll\",\"mscms.dll\",\"OneCoreUAPCommonProxyStub.dll\",\"twinapi.appcore.dll\",\"npmproxy.dll\",\"Microsoft.Internal.FrameworkUdk.dll\",\"textinputframework.dll\",\"verifier.dll\",\"Windows.UI.Immersive.dll\",\"version.dll\",\"dhcpcsvc.dll\",\"dhcpcsvc6.DLL\",\"CoreUIComponents.dll\",\"directmanipulation.dll\",\"wshbth.dll\",\"MMDevAPI.dll\",\"rasadhlp.dll\",\"avrt.dll\",\"directxdatabasehelper.dll\",\"netprofm.dll\",\"WinTypes.dll\",\"taskschd.dll\",\"propsys.dll\",\"wsock32.dll\",\"WindowsCodecs.dll\",\"DWrite.dll\",\"d3d11.dll\",\"dcomp.dll\",\"CoreMessaging.dll\",\"Microsoft.Internal.WarpPal.dll\",\"wtsapi32.dll\",\"uxtheme.dll\",\"winnsi.dll\",\"DXCore.dll\",\"dxgi.dll\",\"dwmapi.dll\",\"windows.storage.dll\",\"netutils.dll\",\"IPHLPAPI.DLL\",\"dnsapi.dll\",\"rsaenh.dll\",\"kernel.appcore.dll\",\"ntmarta.dll\",\"sspicli.dll\",\"dsparse.dll\",\"mswsock.dll\",\"cryptbase.dll\",\"cryptsp.dll\",\"msasn1.dll\",\"devobj.dll\",\"cfgmgr32.dll\",\"winsta.dll\",\"umpdc.dll\",\"powrprof.dll\",\"bcrypt.dll\",\"profapi.dll\",\"crypt32.dll\",\"wintrust.dll\",\"gdi32full.dll\",\"ucrtbase.dll\",\"win32u.dll\",\"bcryptprimitives.dll\",\"msvcp_win.dll\",\"KERNELBASE.dll\",\"ws2_32.dll\",\"ole32.dll\",\"psapi.dll\",\"msvcrt.dll\",\"shell32.dll\",\"clbcatq.dll\",\"combase.dll\",\"kernel32.dll\",\"user32.dll\",\"imm32.dll\",\"oleaut32.dll\",\"imagehlp.dll\",\"nsi.dll\",\"advapi32.dll\",\"SHCore.dll\",\"rpcrt4.dll\",\"setupapi.dll\",\"gdi32.dll\",\"sechost.dll\",\"msctf.dll\",\"shlwapi.dll\",\"ntdll.dll\"],\"Microsoft Corporation\":[\"Microsoft.UI.Input.dll\",\"CoreMessagingXP.dll\",\"Microsoft.InputStateManager.dll\",\"marshal.dll\",\"Microsoft.UI.Windowing.Core.dll\",\"Microsoft.UI.Windowing.dll\",\"Microsoft.UI.Composition.OSSupport.dll\"],\"Microsoft Windows Software Compatibility Publisher\":[\"msvcp140.dll\",\"VCRUNTIME140_1.dll\",\"VCRUNTIME140.dll\"]}","ProcessType":"main","MinidumpSha256Hash":"c16363c79f64b43e3f1ce57b05535f14273aedf52e6cf12a329a3f48ea1fc38e","MemtestOutput":"{\"tested_mem_length\":134217728,\"mlocked\":true,\"reports\":[{\"test_kind\":\"BlockSeq\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"MovInvWalk\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"And\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Mul\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"MovInvRandom\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"OwnAddressBasic\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Sub\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"MovInvFixedRandom\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"RandomVal\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Or\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"OwnAddressRepeat\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"MovInvFixedBit\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"SeqInc\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Modulo20\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Xor\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Checkerboard\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"MovInvFixedBlock\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"Div\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}},{\"test_kind\":\"SolidBits\",\"outcome\":{\"Err\":{\"Observer\":\"Timeout\"}}}],\"memtest_failed\":false}\n"}

Moderator note: This question has been edited to correct the formatting.

Locked 3

cookies auromatically removed. Signed out of all websites?

It happened again. My firefox must have removed all of my cookies because I had to sign back into all of my regular websites--Youtube, Yahoo email, Facebook, Twitter, etc… (read more)

It happened again. My firefox must have removed all of my cookies because I had to sign back into all of my regular websites--Youtube, Yahoo email, Facebook, Twitter, etc. This has happened once before. Firefox deleted all the sign in cookies? Not sure what exactly is happening; I only know that I had to sign back into all my regular websites. This seems to be happening every few months now.

Open 1

Updating New Tab extension in Ubuntu

On my Ubuntu computer, I find that the New Tab extension does not update like in my Windows computer. Does the extension update at the same time as on Windows? Is there … (read more)

On my Ubuntu computer, I find that the New Tab extension does not update like in my Windows computer.

Does the extension update at the same time as on Windows? Is there a way to make Firefox update the extension since going to Extensions does not appear to do that for this extension like those I have installed myself?

Open 11 1

'add tab to taskbar' missing for web browser extension for a couple days now

I have been using the browser extension feedbro and i really enjoyed being able to plop it out of the main browser window and 'add it to the taskbar' but for a couple day… (read more)

I have been using the browser extension feedbro and i really enjoyed being able to plop it out of the main browser window and 'add it to the taskbar' but for a couple days this option disappeared. Is there another way to do this? did "add tab to taskbar" get removed for browser extensions? or is this feedbro related? i am unsure how to test whether the button is missing for other browser extensions as well.

added two images showing that the button is gone from feedbro and still there for other tabs/pages

Open 9 20

Password popup keeps appearing spontaneously after recent update.

The popup appears and when cancelled will reappear after some time then repeat. This popup appears to have a mind of it's own and should only appear "on click" into a pas… (read more)

The popup appears and when cancelled will reappear after some time then repeat.

This popup appears to have a mind of it's own and should only appear "on click" into a password request box.

This is very annoying and whenever it appears the page being used will not function until the popup is cancelled.

Open 2 1

since my last update I am unable to access 4 web sites which I normally use

since my last update I am unable to access 4 web sites which I normally use.I have firefox ESR and am on windows 7. Edgesuite is blocking two of my sites, Sephora and Ar… (read more)

since my last update I am unable to access 4 web sites which I normally use.I have firefox ESR and am on windows 7. Edgesuite is blocking two of my sites, Sephora and Argos and QVC tells me they are unavailable. Scottish Power tells me there is a client error.

Please help.

Open 1

Can't add extension, just get a throbber that never stops

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF. I used to see the active tab as green in … (read more)

I'm on FF 154.0. The power went out here and when it came back and I booted the desktop computer something had changed in FF.

I used to see the active tab as green in the tab bar and yellow for the rest, but now they're all gray until I mouse over the bar and only then does it turn green/yellow.

I struggled with this for many hours trying many //active tab color// solutions I found in searches but nothing got it back to my old behavior.

So as a last resort I tried adding the Firefox Color extension, but when I click Add to Firefox it just turns into a throbber that never changes so it doesn't install. I'm stuck!

Frustrated!!

Open 3 1

Passwords disappeared with Version 154.0 update

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck My Bookmarks appear to still b… (read more)

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck

My Bookmarks appear to still be available, but my passwords are gone. The passwords are still available on my iPhone and iPad

I have tried syncing to no avail.

I need my passwords. How can I get them back?

Open 5 3

YouTube Watch History Not Being Recorded in Mozilla Firefox

Hello Mozilla Support, I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox. I am signed in to my YouTube account, and when I watch videos… (read more)

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details:

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

Open 1

Buzzing sound while watching videos

I am getting a sharp and loud buzzing sound when I watch Netflix on my Firefox browser, and today, it started doing the same on Facebook reels. I don't have that problem … (read more)

I am getting a sharp and loud buzzing sound when I watch Netflix on my Firefox browser, and today, it started doing the same on Facebook reels. I don't have that problem in Edge so clearly, it is a Firefox issue. Thanks for getting back to me to let me know if you can resolve that issue, or if there is anything I should be doing. Kind regards, Isabelle

Open 2

Firefox keeps loading and some websites do not open properly

Hello, I am having a problem with Mozilla Firefox on Windows 10. Firefox sometimes keeps loading continuously and some websites do not open properly or take a very long t… (read more)

Hello, I am having a problem with Mozilla Firefox on Windows 10.

Firefox sometimes keeps loading continuously and some websites do not open properly or take a very long time to load. My internet connection is working normally, and the same websites may work better in another browser.

I have tried closing and reopening Firefox, restarting my computer, and refreshing the website, but the problem still happens.

Please help me check what may be causing this problem and how I can repair or reset Firefox without losing my bookmarks, passwords, and important data.

Thank you.

Open 2

How do I make it so that the browser VPN automatically turns on on startup?

Currently, when I close and then re-open firefox, the browser VPN turns off, and I have to turn it on again. I would like it so that it automatically starts with the VPN … (read more)

Currently, when I close and then re-open firefox, the browser VPN turns off, and I have to turn it on again. I would like it so that it automatically starts with the VPN on when I open my browser. How can I make this happen?

Open 1

hangs during open

"every time I try to start Firefox (after it has been shut down for say?15 minuets, may be less ) it just hangs up and will not open my main home page. If I open another… (read more)

"every time I try to start Firefox (after it has been shut down for say?15 minuets, may be less ) it just hangs up and will not open my main home page. If I open another browser, Brave or Microsoft they go directly to my home page. If I log off my computer and then back on to my computer then the Firefox browser will open up my main home page. I have no idea what I have done to make this act this way.

Open 2