• Solved

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 2 days ago

Answered by computerdown 5 hours ago

how can I change the color of text in dark box on web page?

Many web sites have a dark colored box around selections, such as an option to show orders. They are currently shown in purple, which is almost impossible to see against… (read more)

Many web sites have a dark colored box around selections, such as an option to show orders. They are currently shown in purple, which is almost impossible to see against the black. I've played around with the contrast and font settings, but haven't found a way to solve the issue--right now I'm just living with it. Any help would be greatly appreciated.

Asked by kflorup 5 hours ago

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Asked by Diane Bowers 6 hours ago

Roboform add in

I tried to add the roboform browser extension twice and I get the following message (the second time was from the Roboform homepage): Installation aborted because the ad… (read more)

I tried to add the roboform browser extension twice and I get the following message (the second time was from the Roboform homepage):

Installation aborted because the add-on appears to be corrupt. Preview of RoboForm Password Manager RoboForm Password Manager by Siber Systems Recommended

RoboForm, the #1 ranked Password Manager makes your life easier by remembering passwords and logging you into websites automatically Add to Firefox

Asked by mentatd 6 hours ago

Sudden loss of all my Bookmark Tabs..Recovery not working.

I have suddenly lost all my Bookmark Tabs. I have followed instructions on restoring them, but I only get as far as Import and Backup. The Restore button only gives me C… (read more)

I have suddenly lost all my Bookmark Tabs. I have followed instructions on restoring them, but I only get as far as Import and Backup. The Restore button only gives me Choose File. When I click on it Nothing Happens.

Asked by Margaret Davison 7 hours ago

Not getting strong password suggestions on new websites

I am logged in on my Firefox account and have lots of stored passwords. On the Settings page the checkmark next to "Suggest strong password" is checked and so it SHOULD s… (read more)

I am logged in on my Firefox account and have lots of stored passwords. On the Settings page the checkmark next to "Suggest strong password" is checked and so it SHOULD suggest strong passwords. However, I'm just creating a new account on a website and Firefox isn't automatically suggesting a strong password, even when I start typing! How do I get Firefox to suggest a strong password?

Asked by anthony.armstrong8 2 months ago

Last reply by matfxsync2 8 hours ago

How to disable persistent zoom level?

Firefox 139.0.1 (64-bit) on Windows 11 I occasionally increase the zoom level of websites (usually forums) with Ctrl+mouse wheel if the default text size is too small. H… (read more)

Firefox 139.0.1 (64-bit) on Windows 11

I occasionally increase the zoom level of websites (usually forums) with Ctrl+mouse wheel if the default text size is too small. However, if I forget to set them back to 100% (Ctrl+0) before closing the tab, the next time I open that URL, it's at the former adjusted zoom level -- not 100%. Really annoying.

How do I force Firefox to open all URLs at 100% regardless of the last custom zoom level? I have default zoom already set to 100% in Settings and Zoom Text Only is not enabled.

Thanks.

Asked by lphilpot01 1 week ago

Last reply by Denys 8 hours ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 2 weeks ago

Last reply by Denys 8 hours ago

  • Solved

steps to saving bookmarks has changed

recently, if i attempt to bookmark a URL, the dialog box to choose which folder to save to no long appears....the bookmark is automatically saved to the last folder used.… (read more)

recently, if i attempt to bookmark a URL, the dialog box to choose which folder to save to no long appears....the bookmark is automatically saved to the last folder used. i discovered that i can copy the url, open manage bookmarks, and paste into the desired folder...however.... I would like to change this back to allow me to choose from that dialog box. any assistance is greatly appreciated. thank you

Asked by dmtroisi 1 day ago

Answered by Denys 1 day ago

Firefox Crashing

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am j… (read more)

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am just in my Gmail, sometimes 4 or 5 times an hour. Is Chrome a better option?

Asked by SidAbma 2 days ago

Last reply by TyDraniu 11 hours ago

Ai chatbox +history. Problem (chatgpt)

i had sidebar with a temp gpt chat, needed an url from my history, clicked ctrl-h and well my sidebar history opens, then i click back to the aichatbot and my chat is em… (read more)

i had sidebar with a temp gpt chat, needed an url from my history, clicked ctrl-h and well my sidebar history opens, then i click back to the aichatbot and my chat is empty , i know it was temporary chat, but i did not expected to loose it by opening history.

Can i change the behavior ?

Asked by Tarantula 1 day ago

Last reply by TyDraniu 11 hours ago

Problems with video playback, problems with YouTube videos and other websites. Please help.

I have a problem. When watching videos on YouTube, especially in 4K, it starts to freeze, and the loading screen stays on indefinitely. The same thing happens when you fa… (read more)

I have a problem. When watching videos on YouTube, especially in 4K, it starts to freeze, and the loading screen stays on indefinitely. The same thing happens when you fast-forward or rewind the video. Switching the video to 1440p or 1080p helps, but over time, even at 1080p, it starts to freeze. but if I switch back to 4K, everything works fine, but only temporarily or until I fast-forward it.

I can provide browser data files. I'll say right away that I've tried a lot of things, and even everything that ChatGPT recommended didn't help. I tried changing the about:config settings related to the video player and codecs.

The only thing that helped was installing a plugin (h264ify by erkserkserks) that disables av1, and in that case the video works fine, BUT only at 1080p, which doesn't suit me, as I would like to watch videos in high quality.

If I disable hardware acceleration so that videos are rendered on the processor, then everything works fine and everything runs smoothly, except that the processor is loaded at 60%. This may be a solution to the problem, but I would like to figure it out and solve it completely, rather than looking for a compromise.

Motherboard: ASRock B850M Pro-A (BIOS date 02/21/2025, DMI BIOS version 3.20) CPU: AMD Ryzen 5 8400F 6-Core Processor RAM: Crucial CP16G60C36U5B (Crucial 2x16 - 32GB) Video card: NVIDIA GeForce MSI RTX 3080 Ventus 3X OC LHR (MS-V389) (Driver version: 32.0.15.7652, Development date: May 14, 2025, DirectX version: 12 (FL 12.1)) Video card driver 576.52, May 19, 2025 The entire system and browser are installed on an M.2 NVMe CT1000P3PSSD8 SSD (Crucial P3 Plus 1TB PCIe 4.0 x4) (there are also other drives) (2 monitors 1440p) Windows 11 Pro If any data is required, I can provide it. All drivers and everything else are installed in the latest version (unless new ones have been released or it has not updated itself). All Visual C++ and Windows components are installed, I don't think there is a problem with them.

The problem only occurs in the Mozilla browser; there are no problems in any other browsers. I also noticed that on some websites where I watch movies, there is a problem with the video. Unlike YouTube, they load normally, but in dynamic scenes, the image breaks up, similar to the image breakup in games when vertical synchronization is turned off. That is, the video is divided into two parts, and one of them lags behind by a fraction of a second. I tried resetting the browser settings, but it didn't help. Everything works fine on my MacBook and in other browsers and devices, so it's not related to the internet.

Please help me figure this out and solve the problem because I've already tried everything, and I don't want to switch to another browser because I've been using Mozilla for over 15 years. Also, if you need any information or a detailed explanation, I can show you or even record a video. Everything worked fine on Windows 10 on the same system, but Windows 11 is not running as smoothly. (To clarify, this is a clean system; I did a complete clean install of Windows 11, although when I upgraded from 10 to 11, everything seemed to work fine).

I would be grateful for any help.

Asked by glerwox 11 hours ago

Settings/applications

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began p… (read more)

When I didn't know what I was doing, within Settings for Firefox desktop browser for Windows 10 where you can make associations for file types or applications, I began putting choices in that I felt made sense at the time. I don't think I've made the best choices and I would like to change that entire section with the heading Content Type to the defaults that would have appeared in the Action column. Is there a way I can return the defaults only for Content Type without resetting everything in the browser to the state it was first in before I began customizing some areas? Thanks.

Asked by JP 1 day ago

Last reply by Ed 14 hours ago

Update not start

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed … (read more)

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much.

Regards, Karin Gähler Phone +49 [phone number removed]

Asked by Karin Gähler 1 day ago

Last reply by Ed 15 hours ago