Settings Glitch

It appears the new update in Firefox has glitched my settings. Everytime I try to disable it on the homepage, and I reload it, it just turns itself back on. Settings not … (read more)

It appears the new update in Firefox has glitched my settings. Everytime I try to disable it on the homepage, and I reload it, it just turns itself back on. Settings not on the homepage does not help either. Nothing appears to work, although it has been working for many years until today.

Solved 4 2

"Video can’t be played because the file is corrupt" but video can be played using Chromium, MPV, and VLC.

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62… (read more)

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: virtual mozilla::MediaResult mozilla::FFmpegVideoDecoder<62>::DoDecode(mozilla::MediaRawData*, uint8_t*, int, bool*, mozilla::MediaDataDecoder::DecodedData&): avcodec_send_packet error: Unknown error occurred

Solved 3 2 50

How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (read more)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Solved Archived 3 2 130

alt-d stops working until I restart Firefox

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. … (read more)

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. I've tried about:keyboard and it's not reset there. I tried all combinations: Clear, Reset, setting it to alt-d explicitly. None of those worked. But when I set it to alt-a, that worked--but then resetting back to alt-d again didn't work. That shortcut is muscle memory at this point, so it's quite distressing. Not sure what diagnostics might be available to help here, happy to try anything.

Full disclosure: Both machines are Windows 10 but since that's stable, I find it hard to believe that's related.

Solved 11 2

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a maicious site.Someone infected the installation?

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation? … (read more)

https://ww38.flplayer.net/welcome this tab tries to start, even when reinstalled firefox, virus detector says is a malicious site.Someone infected the installation?

Solved 1 2

Why does my computer keep telling me mazilla? Firefox is not responding?

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I'… (read more)

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Solved 4 2

Tabs do not restore, although that option is checked. History shows old tabs, not tabs at time of Firefox exit.

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exi… (read more)

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exiting Firefox. I had closed those tabs. Is this an artifact of caching?

The active tabs should be stored at FF shutdown, not the old closed tabs prior to that. This Firefox quirk is both on my Mac Mini M4, and on my MacBook Pro M3. Kind of a pain in the neck to restore where I was. It's enough to make me reconsider this browser - which I have used for decades, using Windows, Linux and now MacOS.

I researched how to restore a session. It told me to go to History and click Restore Session. There is no line with that name, in my Firefox, on a Mac.

Under History the docs show 4 items before "Clear recent history...", I only have 1. Recently closed tabs 2. Recently closed windows 3. Search history. There is no Restore session.

The tabs that were open last session are in the start up window, and the check box is set to restore tabs and windows. But my tabs were not restored. (I only had a single window open.)

What can be done to "restore" previous behavior of Restore Tabs and Windows? Thanks for any and all assistance.

Solved 13 2

drop down changed to translate selection to french. Has always been translate selection to english. How to change back?

Dropdown menu changed to "Translate selection to French. Has always been "Translate selection to English". I use it all the time. I don't think I changed anything. How ca… (read more)

Dropdown menu changed to "Translate selection to French. Has always been "Translate selection to English". I use it all the time. I don't think I changed anything. How can I set it back to English? Tried this: "To change the translation selection back to English in Firefox, go to the Language section in the General panel of Firefox settings, select English from the dropdown menu, and restart Firefox. This will revert the translation settings to English." Didn't work. System language is English (CA).

Solved 3 1 100

Firefox Going Grey

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to t… (read more)

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

Solved 3 1

Unable to access certain websites. Access denied errror

Hi, This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last updat… (read more)

Hi,

This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last update on Windows 7 computers is 115.33Oesr. According to cor-el, one of Mozilla's community Moderator, Firefox is stuck on this version not updating to the newest Firefox 148.02. on Windows 7 computers. I thought the whole idea of having Firefox Oesr version was to allow Windows 7 computers to continue using Firefox. Now I have many websites telling me "Access denied". Home Depot, Costco, Kohl's, Ralph's so far that I have found out. Everything works on Chrome, which I prefer not to use. Everything works on my laptop with Windows 11 version Firefox 148.02

Is this going to be fixed???? Is Firefox Oesr going to update to version 1408.02 so people/computers with Windows 7 can continue using these websites?????

I would greatly appreciate your help!!!!!!

Amy

Solved 1 1 220

how to block google sign in pop up

I have a new mac air and I had to set up a new Firefox/Mozzila account. Since then, I keep getting a Google sign in request. I have a Google email for websites that I do… (read more)

I have a new mac air and I had to set up a new Firefox/Mozzila account. Since then, I keep getting a Google sign in request. I have a Google email for websites that I don't really use, so am effectively a Google customer, but I prefer to not have this pop up every time I go to a website that has a sign in. How to I get rid of these pop-ups? Thank you, Fi

Solved 2 1

How to prevent tab groups being deleted after Firefox closes?

Hey guys, so I always have a bunch of tab groups as it helps me organize my tabs. But every time I accidentally close Firefox or my pc resets, all the tab groups are gone… (read more)

Hey guys, so I always have a bunch of tab groups as it helps me organize my tabs. But every time I accidentally close Firefox or my pc resets, all the tab groups are gone. UNLIKE google chrome where, even if I close chrome they will be on the toolbar for me to open again. So could you please add this feature on firefox as well because this is getting very irritating because I have to open the individual tabs again and again? Thank you.

Solved 4 1 80

Time zone stamp for emails using Firefox is incorrect. Computer is correct, time zone for Safari is correct

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when usi… (read more)

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Solved 1 1 30

Lost my list of shortcuts on the firefox home page and now I cannot add any to recreate them

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new on… (read more)

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new ones. Settings allow for it but issue persists and browser is up-to-date. Shortcuts are one of the best things about using the Firefox browser...so very disappointing.

Solved 3 1 70

High CPU usage (& extremely slow loading) on certain academic journals (only as of late)

Hi all, By "extremely" I mean an all-caps extremely. Some bulletpoints: Tried deleting stored data of affected websites Affects articles on e.g. science.org and pnas.o… (read more)

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

  • Tried deleting stored data of affected websites
  • Affects articles on e.g. science.org and pnas.org
  • Tested troubleshooting mode
  • Tested against Edge
  • I noticed that the references (bibliography section) loads one by one, very slowly
  • Hence maybe has to do with the integration of GetFTR by the affected journals
  • Disabling tracking protection didn't work
  • Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Solved 7 1