• Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 3 months ago

Answered by simonbergi9 3 months ago

  • Solved

Something is preventing JavaScript from working on your computer.

When I browse carsales.com.au and redbook.com.au I get the error message: We want to make sure it is actually you we are dealing with and not a robot. Please click bel… (read more)

When I browse carsales.com.au and redbook.com.au I get the error message:

We want to make sure it is actually you we are dealing with and not a robot.

Please click below to access the site.

Why is this verification required? Something about your browser’s behavior has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 180.150.36.41) as you.

Having problems accessing the site? Contact support.

I have accessed these websites many times previously without problem. Other websites appear ok.

I'm on Windows 10 pc.

Many thanks.

Asked by sniderralph 4 months ago

Answered by sniderralph 4 months ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 4 months ago

Answered by Jarieスイセン 4 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 months ago

Answered by MarkWithC 4 months ago

  • Solved

private browsing window is a different color now

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to … (read more)

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Asked by Sterrence 5 months ago

Answered by cor-el 5 months ago

  • Solved

issues with proxy firefox 106.0

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy serv… (read more)

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy server at port 3128 with a configuration file. With this setup both google chrome and Microsoft Edge find the proxy and correctly utilize it. when I use Firefox and watch the squid logs the proxy is bypassed when settings are set for "use system proxy settings, no proxy, automatic proxy configuration url" If i set to manual proxy configuration it works.

Asked by schwartz.michaele 5 months ago

Answered by Dropa 5 months ago

  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 5 months ago

Answered by Hami 5 months ago

  • Locked

Last Pass not autofilling in Firefox

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with… (read more)

I've used the Last Pass application with Firefox for years but recently Last Pass isn't auto-filling anymore. It auto-fills fine with other browsers but has stopped with Firefox within the last week or so. Any help would be appreciated.

Asked by fishemail8 9 hours ago

Last reply by Paul 9 hours ago

  • Solved

Move to the tab when it is opened

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it aut… (read more)

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Asked by x2 1 day ago

Answered by cor-el 1 day ago

  • Locked

Move to the tab when it is opened

Locking this thread.Please continue here: [/questions/1409196] Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the sc… (read more)

Locking this thread.
Please continue here: [/questions/1409196]
Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me.

Asked by x2 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Can't install Firefox snap

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it… (read more)

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it happens and how to fix it?

Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Setup snap "firefox" (2487) security profiles (cannot setup udev for snap "firefox": cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles for auto-connections (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):

new firefox package pre-installation script subprocess returned error exit status 1

Errors were encountered while processing:

/var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

Asked by Hey232 1 day ago

Answered by Hey232 1 day ago

  • Solved

Cannot connect to any website with Firefox but I can connect with other browsers: PR_CONNECT_RESET_ERROR

Hi I would really appreciate any help as I am at my wit's end. Until yesterday I could use Firefox normally on a Windows 10 computer. But since today, all websites have … (read more)

Hi

I would really appreciate any help as I am at my wit's end. Until yesterday I could use Firefox normally on a Windows 10 computer. But since today, all websites have failed to load, and I get a PR_CONNECT_RESET_ERROR message on the screen. However, other browsers seem to have no problem (I'm writing this using Chrome). I have already tried all the possible solutions listed here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. I tried connecting to another network, and it still failed to load any website and kept returning the same error message. I have already tried uninstalling and reinstalling Firefox, and the problem remains the same.

I am a huge supporter of the browser and would hate switching to another option, but I do not see what else I can do to solve the problem.

Thanks in advance!

Asked by monroygomezfranco 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

In Linux Mint, FIrefox works without installing it

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downlo… (read more)

Hi. I was suddenly having unexpected problems to log in in a site (https://www.lanacion.com.ar/). So I updated FF but the problem persists. Then, I uninstalled FF, downloaded it again from the repository and installed again, but the problem persists. Then, I downloaded directly rom the Mozilla site, expand it in the desktop and double click the program icon. The program opened and I was able to log into the site I was trying to. Interesting enough, the browser opens a lot faster than when installed. My question is: everywhere on the web the response is "you have to install the program" or "the program is already installed in your distro", which is true in my case, but one day stopped to work properly. BUT I'm not installing it, and it works apparently well... ¿how can it be? Thanks in advance for your reply. -Enrique.

Asked by gomezyafal 2 days ago

Answered by James 2 days ago

  • Solved

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Locked

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (read more)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Asked by Nancy Gresham 2 days ago