• Solved

browser.tabs.tabminwidth is no longer respected on new tabs with videos

Good day everyone, I have been breaking my head over this for about a week. After the last update that was installed, now my tab width is smaller than the minimum width … (read more)

Good day everyone,

I have been breaking my head over this for about a week. After the last update that was installed, now my tab width is smaller than the minimum width I have set them to. However, this only happens with active tabs from pages that have an embedded video. At first I thought this was just a thing with YouTube, but it seems it also happens with other video sites. I guess it may be related to whenever the playback button displays in the tab title and it detects there is video content.

I would like to know how to fix this behavior so that my tabs are no longer shortened beyond the minimum width setting.

Thank you in advance.

Asked by Naomi Baron 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 month ago

Answered by Ray P 1 month ago

  • Solved

中国账号无法登陆firefox浏览器

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the int… (read more)

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the international version https://accounts.firefox.com As login URLs, the two accounts are not interconnected. After recently upgrading to a new computer and downloading Firefox again, I am unable to use the synchronization function https://accounts.firefox.com.cn/ Login to the account, the specific manifestation is to enter the correct password when logging in, and it will continue to display 'processing'. But by directly entering the above website address, you can log in to your account normally. I now need a solution to the synchronization issue by moving bookmarks, plugins, themes, and synchronized tabs from my previous Firefox computer to my new computer.

由于相关政策法方面原因,中国版的firefox使用了https://accounts.firefox.com.cn/作为登陆账户网址,同时而国际版使用https://accounts.firefox.com作为登陆网址,两者账户不互通。

最近换了新的电脑以后,重新下载firefox,使用同步功能时,无法使用https://accounts.firefox.com.cn/登陆账户,具体表现是登陆时输入正确密码后登陆,一直显示处理中。但是直接输入上述网址,可以正常登陆账户。

我现在需要可以解决同步问题的方法,将我原来电脑中firefox中的书签,插件,主题以及同步的标签页移动到新电脑中。

Asked by summerice_h 2 weeks ago

Answered by summerice_h 1 week ago

  • Solved

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 4 weeks ago

Answered by elzvalentine 3 weeks ago

  • Solved

PDFs not displaying correctly

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and … (read more)

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Asked by coolbeast786 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Display error on YouTube

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works f… (read more)

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works fine. How can I fix this? Regards, Julian.

Asked by Julian Roux 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

New window opening when I switch tabs

Firefox has a feature where, if you select a tab and drag your cursor downwards while still pressing down on it, it will open that tab in a new window. Is there any way t… (read more)

Firefox has a feature where, if you select a tab and drag your cursor downwards while still pressing down on it, it will open that tab in a new window. Is there any way to disable this? I am frequently opening tabs in new windows when I'm just trying to view them and it drives me mad. I never use this feature intentionally- I am constantly using on accident due to quickly moving my cursor away from the tab bar to view the tab I just opened. Thank you.

Asked by juliarosepowers 1 month ago

Answered by careca 1 month ago

  • Solved

Problems accessing Google products on FF

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: Gmail (mail.google.com) became completely inaccessible Google Maps (maps.go… (read more)

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Asked by Khalid 2 weeks ago

Answered by Khalid 2 weeks ago

  • Solved

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit).… (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 2 months ago

Answered by mistermunir 2 months ago

  • Solved

Java not working on Google search

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it … (read more)

I can't use Google search, Java not running yet it was the other day, I have 'Open264' plug-in, in 'about-config' Javascript.enabled is set to 'true'- I tried toggle it and re-booted but still same.

Then, I tried in browser 'safe-mode', lo and behold that solved the problem.... why is this? What I didn't mention is before doing all this I tried Java script and that work OK.... but not Google search.

Thanks, Dave

Asked by EF80 2 months ago

Answered by James 2 months ago

  • Solved

Cannot Access Router thru Firefox

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach … (read more)

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Asked by need2ski 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Right click acting strange

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list … (read more)

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list of options i see when right clicking. It includes copy and mut and full screen options for video that i never had before.

135.0.1 (64-bit) on Win11

Asked by audiom8tes 1 month ago

Answered by audiom8tes 1 month ago

  • Solved

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Can't login to browser profile after changing email

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under… (read more)

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Asked by yckmciaiy 3 months ago

Answered by yckmciaiy 3 months ago

  • Solved

Can't log into Mozilla Account

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an erro… (read more)

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

Asked by William 3 months ago

Answered by William 3 months ago

  • Solved

Firefox bookmarks

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked… (read more)

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Asked by alarmms 3 months ago

Answered by cor-el 3 months ago