Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 3 days ago

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 3 days ago

Offline mode is online and is still connecting to Internet

Hello everyone, Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was check… (read more)

Hello everyone,

Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was checked and surprisingly it stays online even when offline mode is used upon start using profile manager. For this, you can create a new profile and start the browser in offline mode and search something in address bar. At first, you will be greeted with an offline mode message but if you hit refresh then the browser becomes online and the search results are now available. This is not just related to search results but any websites.

Hope you guys can provide some info as this is really unexpected behavior.

Thank you and looking forward to your suggestions

Test specs: Windows 7-10/Linux/Ubuntu Firefox version: ESR 102.5.0/Standard 107.0

Asked by d3nkzplfcx 6 days ago

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (read more)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs 1 week ago

Last reply by Doug Buchs 6 days ago

  • Solved

FireFox latest ver, download window resize to smaller fail - now 1/4-ish screen

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon Issue: On this FireFox latest version, the download window cannot be resized to smaller … (read more)

FireFox: 107.0 (64 bit) Mozilla FireFox for Linux Mint OS: Linux Mint 21 Cinnamon

Issue: On this FireFox latest version, the download window cannot be resized to smaller than (roughly) 1/4 of entire screen. (screen-shot attached.)

Attempted: Mouse left-click grab of all corners & sides to drag window smaller - failed!

Note: Download window can be resized *bigger*, showing this window has now been coded with a very large minimum size that is almost 1/4 of full screen

- this was not the case in previous versions.

Micro-annoyances add up, people switch to Chrome (sorry to use the "C" word!)

Asked by batcomputer 2 weeks ago

Answered by batcomputer 2 weeks ago

Pinned tabs

I am so fed up losing my pinned tabs. I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs. The permanent ones must not be ab… (read more)

I am so fed up losing my pinned tabs.

I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs.

The permanent ones must not be able to be removed without myself physically clicking and removing them individually and are persistent when opening new browser instances, cannot be cleaned/removed by other cleaner programs are not saved in History.

Permanently pinned tabs should show a mark on the tab like a red padlock.

I use One Tab, but that has it's down side in that it clears my Tabs from the browser in to one single tab and then it is difficult to manage them, there are others and they all have their failings.

Please provide this locked tab facility.

Asked by p.newbon 3 weeks ago

Last reply by kaganster 11 hours ago

Youtube doesn't begin playback in latest firefox

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playb… (read more)

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

Asked by wurstchen 1 month ago

Last reply by Dropa 1 month ago

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling an… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

All firefox based browsers stop video playback if window/tab loses focus

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus.… (read more)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Asked by lulyro 1 day ago

Last reply by cor-el 20 hours ago

Youtube glitching out

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing pr… (read more)

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing properly. I couldn't shut off annotations, for example, and then there were times when the browser would say that the page was slowing down Firefox (often taking up to 60% of memory in my task manager, which should not be possible). Other times I couldn't pause a video. or if I closed the vdeo out, it would still briefly play audio from it in the background. I tried clearing the cache and later my temp files in my laptop and checked other sites to see if similar issues occur. None of them seem to be affected by this. I even shut down the computer and retarted it while putting it on the charger during startup to clear any bugs via power cycle and this is still happening on and off. Anyone have a clue what's going on?

Asked by Marc7 2 days ago

youtube bad sound and video stoping with this virsion of firefox browser ok with microsoft egde on same computer

having lots of problems with watching videos on youtube sound breaking up and videos stoping been having this since it updated ok on microsoft edge browser no prob but wo… (read more)

having lots of problems with watching videos on youtube sound breaking up and videos stoping been having this since it updated ok on microsoft edge browser no prob but would rather use firefox than windows shit

Asked by lee.corkram 3 days ago

Last reply by lee.corkram 2 days ago

msn articles

on all msn articles i open there is a news clip next to it , it so large it covers part of the first 2 paragraphs, it does not do this on chrome see below … (read more)

on all msn articles i open there is a news clip next to it , it so large it covers part of the first 2 paragraphs, it does not do this on chrome

see below

Asked by buckdawg 4 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox not working with geocomply app, edge works fine

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website… (read more)

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website initiated location verification. It has not worked since in Firefox. Just tried Edge browser and it works fine there. I have checked all settings, been thru multiple tutorials and still, Draftkings website asks me to download and install this app, which is obviously installed and working already since Edge used it. I can see the app in my list but its become obvious firefox can't. Help

Asked by BradinEugene 5 days ago

Last reply by Dropa 5 days ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 6 days ago

Last reply by TyDraniu 5 days ago

Download/Save location always "Documents"

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "ab… (read more)

I want all downloads and files to save to a specific folder on an external hard drive. It used to go there. But now, even when I change the location in "settings" and "about:config", when I save it goes to "Documents". Right now, but say it's set to my desired location, but when I do a "save as" it goes right to "Documents", as if "settings" isn't even there.

How to I get the save location to stay where I want it to be every time?

Asked by vkk4 6 days ago

Last reply by Terry 5 days ago

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (read more)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 6 days ago

Last reply by neocro44 4 days ago

  • Solved

saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 6 days ago

Answered by cor-el 6 days ago