Firefox Support Forum

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

I recently replaced my old laptop by a new one after battery life issue (and for free thks total refund warrantly). But the new laptop unfortunately come with windows 11.

and like with windows 10, FF 97+ force the windows OS color theme style for checkboxes over the websites stylised ones (like a dark themed website with its own original soft small dark gray checkboxes being replaced by big light blue windows ones making the design ugly) I tried the same trick as my former laptop by switching widget.non-native-theme.enabled to "false", but it caused a tab crash on all page using checkboxes. Restarting firefox solved the crash issue, but even if slightly different than native-theme.enabled on "true"(smaller and dark blue) the checkboxes are always a single forced windows like style on all sites

The trick worked easily on windows 10, how to force firefox to correctly use the websites own style for checkboxes and forms with windows 11? I don't want windows style take over the design of site i visiting.

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!

I have had serious problems with crashes; firefox even crashed in safe mode. Tonight, I was on Facebook. I got up and went to the kitchen and when I came back, Firefox was not present so I clicked the icon and a new tab opened up; all my previous tabs were gone. I went to "about:crashes" to submit a report for tonight but this didn't show in the reports. I really don't know what to do about the continuing crashes of Firefox?

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Folks -

I am working with an internal development web site that uses self signed certificates for https / ssl.

Previously when browsing to this site, FF would present me with a web page that said "Warning: Potential Security Threat Ahead", but then also present an "Advanced" button on this page that would allow me to choose to ignore the cert error and proceed to the site anyways.

Recently, I now no longer have the option to proceed to the site anyways. I might have upgraded my DD during that time. We've also generated new certs recently. FF now just shows an "Unable to Connect" error message and there is no "Advanced" button or option to bypass the cert error and proceed to the site. This is on Firefox 91.12.0esr.

FWIW, both Chrome and IE still present me with options to bypass the cert error and proceed to the site.

Possibly FF will allow you to bypass an invalid CA, but not an invalid CN ?

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried deleting individual entries from each copy but they also deleted in the other copy. I've attached two Print Screens. Original copy appears to be under Bk Mks Toolbar - See PrintScreen 1 PrintScreen 2 shows duplicate commencing again at 'Recently Bookmarked' but not sure whether in Menu, or another folder. How do I delete the copy w/ losing the original?

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

tool bar not appearing...cannot get history, or new window, etc.....also if you email response, please send to dsr2147@gmail.com instead of the outlook mail address.... thankyou

Typically, when you right-click on a field or link or basically anywhere in a webpage the list of options appears or pops up at the point of the cursor. However, for some time now they all appear in the upper left corner of the Firefox browser.

In the screenshot attached, I performed the right-click from the "Find help..." field. But the list is in the upper left corner. The list appears there regardless of where I right-click on a webpage.

Is there a way to fix this so they appear at the point of the cursor?

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

How can I stop DDG extension from performing searches in address bar? I have already set in about:config "keyword.enabled=false". This works fine for Google searches, but not DDG. I am using FF version 103.0.1. Thank you

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes