• Solved

WSJ Site only works in Private Browsing correctly

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions lis… (read more)

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions list and turning off protection in regular mode and it does not work. Private Browsing works out of the box no issues.

The main way to know if you have issues is do you see the stock ticker near the top of the webpage, your name with account info, and some drop down windows. The Live Update sub-websites are broken. I think WSJ on some sites like those thinks I'm not logged in or can't verify I'm logged in.

Its weird. I've had similar things on FireFox before, what is regular mode doing? Why does Private browsing work? Can I somehow "force" the same settings in a regular windows on a per Website basis? This doesn't seem possible at this point.

Asked by Justin 12 hours ago

Answered by Justin 9 hours ago

  • Solved

For some reason my .mozilla directory is more than 100gigabytes! What should i do to reduce it

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.d… (read more)

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.default-release-backup-crashrecovery", "tor50voj.default-backup-crashrecovery-", "profile-somestuff-backup-crashrecovery" Is it safe to delete the old ones from this?

Asked by aryasonalk 1 month ago

Answered by ThePillenwerfer 1 month ago

  • Solved

Support multiple typing languages

It would be great if FF could support multiple dictionaries depending on the detected language of the typing. More and more of us are using multiple languages, and I thin… (read more)

It would be great if FF could support multiple dictionaries depending on the detected language of the typing. More and more of us are using multiple languages, and I think it's a real benefit for FF to support this feature.

I'm digging up this topic because I'm very interested in this feature (and I think many are).

Asked by Triggered Woody 19 hours ago

Answered by Triggered Woody 17 hours ago

  • Solved

Firefox suddenly displays all text in foreign, unintelligible character set

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign ch… (read more)

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign character set. It is pervasive - I've tried to use several tutorials to reset the language and all settings to default, but so far nothing has worked. I've uninstalled Firefox using AppCleaner (which gets any leftover files in OS folders, as well as the app itself), but a clean install results in the same issue. I've disabled all add-ons and reset all settings to default as near as I can tell. The only time the browser displays properly is when it's in Safe Mode. I'm not sure if this is related to the OS update, but I can't seem to identify any other recent change that could have the potential to cause this problem. Any suggestions would be greatly appreciated.

Asked by cwa107 1 day ago

Answered by cor-el 1 day ago

  • Solved

Website persistent on staying in cookies

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settin… (read more)

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settings. I will select to remove all of the cookies ever, and even when I refresh the settings page, or close and restart the App, or turn my computer off and on again, it is still there. Strange! I would like assistance with this.

of note, I've checked w/ third party extensions that manage cookies, and that website doesn't show up when I manage cookies via said extension.

I have MacOS Big Sur, 11.7.10. I have the latest version of Firefox.

Thank you!

Asked by julia 2 days ago

Answered by cor-el 1 day ago

  • Solved

Latest update broke the Firefox Colors plugin

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. W… (read more)

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

Asked by pawelparyga 5 days ago

Answered by James 3 days ago

  • Solved

Firefox 132 Tab Crashing Facebook and DSLReports Forums and Rockstar Social Club

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar So… (read more)

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar Social Club (logged in).

I have tried playing with the settings, Troubleshooter Mode, and Private Windows...all the same result.

Asked by Scott Weigand 6 days ago

Answered by Scott Weigand 1 day ago

  • Solved

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data f… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Asked by liam.m.connorb 4 days ago

Answered by Paul 3 days ago

  • Solved

Can't sign into one of my email accounts with FF, but MS Edge works fine

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on … (read more)

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

Asked by donP22 1 week ago

Answered by donP22 2 days ago

  • Solved

Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (read more)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Asked by Evgeny 4 days ago

Answered by James 2 days ago

  • Solved

Local server won't load

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001. MacOSX 15.0.1 FireFox(FF) 132.0 (a… (read more)

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001.

MacOSX 15.0.1 FireFox(FF) 132.0 (aarch64)

Previously accessing the DSM via the local IP address worked fine with no problems. Now, following one of the last couple of FF updates, I get an "unable to connect" message.

I also have a domain that routes to my local server and I can still access the DSM via the internet http address through FF. So I know that DSM is running fine and I have verified the settings within DSM.

I can load the DSM via the local IP in both Safari and Chrome. Only FF says it's unable to connect. So that shows that my DSM settings are fine and the page is available and loads in Safari and Chrome via the local IP.

I searched the forum and found similar postings, but not quite the same issue as mine. I deleted the cache & cookies/site data. I ensured the Proxy mode in FF is set to "No Proxy". I do not have any extensions running or themes.

I am at a complete loss at what setting in FF I need to change to restore this functionality.

Thanks, Matt

Asked by av8b.heed 2 days ago

Answered by av8b.heed 2 days ago

  • Solved

configure view ratio for pdf files

Hi there! Is there a way to define the view in which pdf files are opened by default? When I open a pdf file it opens in "Automatic Zoom." Is it possible to set pdf's t… (read more)

Hi there!

Is there a way to define the view in which pdf files are opened by default?

When I open a pdf file it opens in "Automatic Zoom." Is it possible to set pdf's to open in "page width" or a different zoom setting?

Kind regards

Asked by Jerry Weirdspeed 2 days ago

Answered by Jerry Weirdspeed 2 days ago

  • Solved

How to delete old sync data so that I can upload a new sync?

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the informati… (read more)

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy.

I hope someone can help, thank you!

Asked by amandaazenith 2 weeks ago

Answered by amandaazenith 3 days ago

  • Solved

Firefox 128 ESR on Debian 12 cannot play videos

Hello, There has been an upgrade of Firefox ESR to version 128.3 on Debian 12 bookworm. Before the update, I could play videos, now I can't. I precise I can play video… (read more)

Hello,

There has been an upgrade of Firefox ESR to version 128.3 on Debian 12 bookworm.

Before the update, I could play videos, now I can't.

I precise I can play videos on Chromium, or with the video players.

I have libavcodec58, libavcodec-extra59, ffmpeg 5.1.6 packages installed.

There is an error in the console: Media resource xxx.webm could not be decoded. Specified “type” attribute of “video/mp4” is not supported. Load of media resource xxx.mp4 failed.

This command seems to indicate the session is X11 and not Wayland: ``` loginctl show-session 1 -p Type Type=x11 ```

Asked by francoisj 4 weeks ago

Answered by francoisj 3 days ago

  • Locked
  • Archived

responding to an email about crashing

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023… (read more)

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Asked by twlbuckley 1 year ago

Last reply by James 1 year ago

  • Solved

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Can't edit extension settings

In other browsers when I add extensions, I can open an extension panel, or got the the browsers installed extensions section, and edit open up my extension setting pages,… (read more)

In other browsers when I add extensions, I can open an extension panel, or got the the browsers installed extensions section, and edit open up my extension setting pages, and edit them. For example uBlock Origin, but there are others. It doesn't seem possible to do such a thing with Firefox. Is that on purpose or is something wrong?

Asked by Lone Strider 4 days ago

Answered by Lone Strider 4 days ago

  • Solved

GMX Mail Error mit Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit)

I use Zorin OS 17 Pro and Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit). Currently I get an error after logging in to gmx.net “Your browser is not supported. You… (read more)

I use Zorin OS 17 Pro and Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit).

Currently I get an error after logging in to gmx.net “Your browser is not supported.

You are trying to log in to your GMX mailbox with an outdated browser. For security reasons, this is not fully possible. We therefore recommend that you use an up-to-date browser. ”

Can you please fix this error?

Asked by Marcus Grunwald 4 days ago

Answered by Marcus Grunwald 4 days ago