Showing questions for topic:
  • Web compatibility

Since last April 2026 update Prime Video no longer displaying thumbnails of shows/movies

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive … (read more)

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

Open

Some functions in familysearch.org fail in a Firefox tab but not in an Edge tab.

Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message: Oops, someth… (read more)

Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message: Oops, something went wrong. Please refresh the page. topped by a triangle with an exclamation point inside? Question 1.

Is this message generated by Firefox? Question 2.

Could this failure be caused by a timing out of some impatient wait loop? Question 3.

When I start familysearch.org in a tab in the Edge browser all these familiar functions work. I have noticed that my whole system seems to be running slower in the last few months. I have been running familysearch.org in a tab in Firefox for years without this failure. Refreshing the page as advised by the message never works to accomplish the function. The functions in familysearch are Details for a person, Sources for a person, or the Tree for a person. There were even cases a week or more ago when the Details for a person were visible only down to the display of family where the error message would appear in place of the family information without affecting the earlier data.

Solved 2 22

UK Telegraph problem

I have been quite unable to view comments on www.telegraph.co.uk. The page simply does not appear when I click 'comments'. I have done a Firefox back to defaults refresh … (read more)

I have been quite unable to view comments on www.telegraph.co.uk. The page simply does not appear when I click 'comments'. I have done a Firefox back to defaults refresh which was successful but no joy. After a look around the internet for solutions I installed Chrome which worked first time and has continued to. Why does Firefox fail? Thanks

Open 1

Post FF 150 Breaks Synology DSM (7.3.x) Drag & Drop Uploads

Hey everyone! I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a … (read more)

Hey everyone!

I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a sudden, poof. I did find that you can still to this on Safari, but long term, Mozilla and Synology need to address this. There's already a post on the Synology fourms about it and I've emailed their Support Team to see what they have to day. Posting this here in case anyone has found a workaround in the Config settings pane.

Thanks! --Brian

Open 1

Latest update broke my program in Firefox and then in Firefox for Developers.

Some faces of a 3d box are now invisible. The HTML is correct and the Inspector shows the faces in pale blue correctly. This worked for many months before the latest upda… (read more)

Some faces of a 3d box are now invisible. The HTML is correct and the Inspector shows the faces in pale blue correctly. This worked for many months before the latest update to Firefox. I tried it in Safari and it worked, but I am used to Firefox. I tried Firefox for Developers and it worked until the update today, 5/1/26. Please help.

Open

Since the latest Firefox update, I have 2 websites that will not load

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers. … (read more)

Since the latest Firefox update, I cannot load my primary banking account, and one of my work websites won't load. I can access both of these sites on other browsers.

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I can't access RBS digital banking on Firefox

I can't sign into my RBS Digital Banking page using Firefox. The display flips back and forth uncontrollably from Login page to Are You still Here? page. Login via Safari… (read more)

I can't sign into my RBS Digital Banking page using Firefox. The display flips back and forth uncontrollably from Login page to Are You still Here? page. Login via Safari is as normal .. but Firefox is my preferred browser.

Open 4

Animoto will not open in Firefox

I was able to use Firefox for Animoto then for some unknown reason my project disappeared. I can access on Safari. When I try to open Animoto.com in Firefox a page come… (read more)

I was able to use Firefox for Animoto then for some unknown reason my project disappeared. I can access on Safari. When I try to open Animoto.com in Firefox a page comes up with My Projects page plus Animoto's Create a video and that is all that shows, the page is inactive. Same when I try to log in to my account. My computer is MacBook Pro Tahoe 26.3. I would be very grateful for a solution.

Open 104

Firefox Browser Loading Issue While Playing LetterBoxed NYT Web Game

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slow… (read more)

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slowly. The same website works fine on other browsers like Chrome and also on Android devices, so I’m not sure if this is a browser compatibility issue or something related to caching, cookies, or browser settings.

I have already tried clearing cache, disabling extensions, and updating Firefox to the latest version, but the issue still appears occasionally. Could this be related to browser security settings, DNS resolution, or performance optimization? Please guide me on what settings I should check or change in Firefox to make this web game run smoothly.

Open 60

ChatGPT replies are empty only on firefox

Issue persists on Incognito Mode and it goes away if I use different browser. Since 2 days issue like this happened and it is retroactive meaning all previous conversatio… (read more)

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Open

Drag and Drop into Jira website does not work as before

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop o… (read more)

Once FF upgraded to 150.0 a local webiste Jira for bugs does not work for Drag and Drop of file into the window... It tries to either save the attachments to my desktop or open them in new tabs... this defeats the purpose and creates extra steps

Open 1 11

Impossible to connect FACEBOOK

Hello, For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. T… (read more)

Hello,

For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. The problem is the same with my two computers with the latest WINDOWS.

Thank you for your help to solve my problem

Solved 8 1 37

Youtube is not working right, sticks, ads don't have "skip" option, big arrow in center of screen. messed up

'bold text YouTube is "acting insane, sound plays/picture is frozen. Can't pause it. Also can't start it! Ads play on without option to skip. I got some notice that… (read more)

'bold text YouTube is "acting insane, sound plays/picture is frozen. Can't pause it. Also can't start it! Ads play on without option to skip. I got some notice that YT was changing something, I think it is broken. I managed to get a video to play on MS Edge, but I normally do not use that. I cleared cache and ALL of that, rebooted computer, etc. connection is good. Searches are fine on firefox, Other sites are fine on firefox. . IT IS YOUTUBE! It is SO bad that now with my mouse, the arrow and hand are NOT showing up on the actual screen where video plays. Right now on here it is fine. but on youtube? no.

Open 7 5 34

blocage en réponse a un jeu (funbridge) ok sur chrome

Bonjour, Depuis plusieurs jours, je ne peu plus jouer a mon jeu favori "funbridge". Le jeu (argine) ne répond pas a ma relance et je suis obligé de relancer le jeu pour o… (read more)

Bonjour, Depuis plusieurs jours, je ne peu plus jouer a mon jeu favori "funbridge". Le jeu (argine) ne répond pas a ma relance et je suis obligé de relancer le jeu pour obtenir une réponse. Cela fonctionne sous chrome. merci de m'aider

Open

Google Maps wont show labels

On firefox, when loading google maps all the labels (Streetnames, Shops Names etc.) appear for a second and then vanish again completely. This has happened before, back t… (read more)

On firefox, when loading google maps all the labels (Streetnames, Shops Names etc.) appear for a second and then vanish again completely.

This has happened before, back then I've managed to make it work up to now by using an extension to disable WebGL on google maps, however recently the issue started up again.

I've tried: enabling/disabling webgl; clearing cache and cookies, Enabling/disabling hardware acceleration, updating the browser, restarting the browser, restarting the computer.

(Using MS Surface X with ARM processor)

Open 2 19

CSS image issue on some images after v150

Hello team, I have an issue on some websites where certain images are being stretched out (whether smaller or larger) after Firefox v150. This didn't happen before that. … (read more)

Hello team, I have an issue on some websites where certain images are being stretched out (whether smaller or larger) after Firefox v150.

This didn't happen before that. And, it doesn't happen in Edge nor in Vivaldi. I have no idea what changed.

Can you please resolve that? I was disappointed that v150.0.1 did not resolve it today.

You can see the logo top left here: https://earthgirl.host/

See the super speed eBook on the right sidebar: https://tribulant.com/blog/wordpress/replace-wordpress-cron-with-real-cron-for-site-speed/

Hopefully a resolution can be found quickly. Thank you.

Solved 2 20

I suddenly am getting an "access denied" message when I try to open my Comcast Xfinity email.

All of a sudden, I cannot open my Comcast Xfinity email. After putting in my email address, I get an "access denied" message that reads: You don't have permission to acc… (read more)

All of a sudden, I cannot open my Comcast Xfinity email. After putting in my email address, I get an "access denied" message that reads: You don't have permission to access "http://login.xfinity.com/login on this server" Reference #18.8809c617.1777556475.511db42 https;//errors.edgesuite.net/18.8809c617.1777556475.511db42

I don't have the issue using Safari or Chrome. I have never had the issue with irefox until now.

Open 3 22