Cannot connect to internet after a Firefox upgrade

After Fire Fox does an upgrade for the next 3 to 4 days I cannot connect to web sites that circle just keeps spinning. Sometimes after about 20 to 30 minutes it might con… (read more)

After Fire Fox does an upgrade for the next 3 to 4 days I cannot connect to web sites that circle just keeps spinning. Sometimes after about 20 to 30 minutes it might connect but then all I get is blank pages. Unfortunately I'm stuck with windows 10 for a while longer. Have tried most of the solutions refreshed 4 times and even reinstalled 3 times but doesn't change anything. Any ideas? Thanks

Open 1

Unable to bring up a contact when trying to compose an email.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact n… (read more)

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Open 3 211

When can I expect a patch to solve the BT Mail issue

When I select one (or more) people from my email contacts in the dropdown list of BT Mail, the address(es) appear as "invalid" or "illegal" in the "To:" field. This has o… (read more)

When I select one (or more) people from my email contacts in the dropdown list of BT Mail, the address(es) appear as "invalid" or "illegal" in the "To:" field. This has only happened since the last update to Firefox. This does not hapen with other browsers, so why should I be forced to change, just to send emails? It is a real PAIN. Having done a bit of research, it appears that there is Javascript issue. When can I expect a patch? I have enjoyed everything Firefox gives me, but this issue is giving me cause to consider moving

Open 2 45

Message that AVG AntiTrack is disabled on my browser and I need to add it to FireFox.

I have used FF on my laptop for many years and AVG AntiTrack on it for 1-1/2 yr without issue. However, today I got a message that appears to be from AVG (but also inclu… (read more)

I have used FF on my laptop for many years and AVG AntiTrack on it for 1-1/2 yr without issue. However, today I got a message that appears to be from AVG (but also includes the FF logo) that their AntiTrack is disabled and I need to add it to FireFox, with a "Resolve" button and NO way to close the message. How do I know if it is true or an attempt to hack me? Have there been any other reports of this happening to others? TIA, KBoDolphin

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Lost bookmarks after latest update

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and fin… (read more)

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?

Open

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (read more)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Solved 6 5

session restore

all your articles on 'Session Restore' or Restore Browsing History, are GOBBLEDEGOOK! links that do not work or are incorrect information! Steps which do not work or lead… (read more)

all your articles on 'Session Restore' or Restore Browsing History, are GOBBLEDEGOOK! links that do not work or are incorrect information! Steps which do not work or lead to a previous page which was not helpful ! " Recently Closed Tabs" or History will NOT open the latest tabs. Click to ??? "whatever" is incomplete 'cause you do not tell us WHERE IT IS LOCATED. Backup" is assumed by you, but no information to set it up! Bottom line.: when Firefox crashes, we [the user] is screwed!!

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Smart Window not working

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlis… (read more)

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlist.

Wondering if I'm alone facing this or it is just another bug.

Best wishes,

Open 2

Is there a workaround to Facebook not playing reels?

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lat… (read more)

Recently the reels in my Facebook newsfeed will be black and not play when clicked on. All workarounds have been tried. These included , Restart machine ( laptop Dell Lattitude E 5530)( I know, ancient. Windows 10) go to settings in Firefox, Privacy and Security then clear cookies and cache. This works, the reels play, until I visit another website, then the issue is back. Simply going to Settings and clearing does not work. The entire flow has to be redone. I had my Internet Security remote control and invesigate. Same thing. We uninstalled Firefox and reinstalled to no avail. Is there any fix for this? Thanks. [edited email from public community support forum]

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