Firefox keeps freezing my laptop

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off butt… (read more)

Hello, Randomly but frequently enough to be annoying, Firefox freezes my entire laptop. I have windows 11. It freezes so badly that I have to hold down the on/off button until it goes off. I looked it up outside of Firefox help and, per suggestions, turned off the hardware accelerator. That seemed to work for a little while but now it's happening again with greater frequency. There doesn't seem to be any exact situation that causes it which makes it very hard to diagnose. But it's enough that I'm thinking of looking for another browser so any help would be greatly appreciated. Thank you!

Asked by JPK 5 hours ago

Last reply by JPK 1 hour ago

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Asked by Jean-Paul Herman 6 days ago

Last reply by jonzn4SUSE 2 hours ago

ad blockers

&ow do I get rid of pop up adds, and commercials so I can not be distracted while I'm reading?

Asked by Joann 2 hours ago

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (read more)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

Asked by bmrlaptop88489 3 hours ago

Missing Topics in Firefox Home

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro Hello. I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously bl… (read more)

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro

Hello.

I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously blocked categories I do not care about such as Parenting, Cooking, and others. When doing so, for some reason some of my followed topics including Sports, NFL and NHL no longer appear along with the rest of the topics I've followed. (Please notice only followed sports-related topics disappeared...)

Checking the settings for Firefox Home shows no blocked topics (even those I have explicitly blocked), and checking what I can think to think via about:config shows me nothing I can edit to get my desired topics back.

So, I'm not sure what to edit to get my missing topics back. If they were blocked because of some bug, i cannot see blocked topics in the Firefox Home settings, so I cannot unblock them if that's what would need to be done. Has anyone else experienced this? If so, were you able to resolve it or are you aware of some BugZilla or GitHub issue I can watch for this one?

Any help will be certainly be appreciated. Thank you in advance.

Asked by forty-six&two 1 week ago

Installed System Mechanic V26 and can no longer use any of my bookmarks.

I tried to reload old database of bookmarks to resolve issue. Initially OK, but DID NOT work after SYS MECH is run. I tried to delete profile to recover bookmarks. Initia… (read more)

I tried to reload old database of bookmarks to resolve issue. Initially OK, but DID NOT work after SYS MECH is run. I tried to delete profile to recover bookmarks. Initially OK, but DID NOT work after SYS MECH is run.

I cannot locate any "setting" in SYS MECH

How can I resolve?

Thanks

Asked by brian.cervi 4 hours ago

Trouble with Audio when viewing Facebook Video

Started this afternoon, December 27. When viewing Facebook videos, the audio is not working. This is a random event, sometimes the audio will not start with the video, … (read more)

Started this afternoon, December 27. When viewing Facebook videos, the audio is not working. This is a random event, sometimes the audio will not start with the video, sometimes the video is good, but when the video ends and restarts, the audio doesn't come on. The volume indicator at the top of the Facebook video shows that the audio is on, but there is no sound. Is this a Firefox issue or a Facebook problem?

Asked by pauldemmert 4 hours ago

My chat isn't working

ChatGpt isn't working and it tells me An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Err… (read more)

ChatGpt isn't working and it tells me An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Mohammed Almudawah 4 hours ago

Last reply by Mohammed Almudawah 4 hours ago

Top bar on browser window

The to bar on my browser window - the one above the menu bar - keeps disappearing. I don't know what it's called or I'd tell you, but it's the one in the attached screens… (read more)

The to bar on my browser window - the one above the menu bar - keeps disappearing. I don't know what it's called or I'd tell you, but it's the one in the attached screenshot that says, "Get Support...", etc.

Asked by dinahlee 20 hours ago

Last reply by dinahlee 5 hours ago

How Can I Block Mouseover and Hover Effects?

Animation triggers my migraines. Many, many, many websites trigger zooming animation on mouseover. I can reduce the frame rate to help deanimate this, but I would rather… (read more)

Animation triggers my migraines.

Many, many, many websites trigger zooming animation on mouseover. I can reduce the frame rate to help deanimate this, but I would rather not animate it at all.

On the whole, I think it'd be easier to block all these effects. How can I do that in Firefox?

I'd prefer to still see where links would lead without clicking on them. And I'd prefer to get tooltips working, but I increase mouse cursor sizes, so they're already broken.

Asked by MarjaE 15 hours ago

Last reply by MarjaE 5 hours ago

Firefox crashes. Started when trying to sync bookmarks menu on android phone device.

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another devi… (read more)

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another device with Firefox.

Asked by danandjenny 6 hours ago

Last reply by Paul 5 hours ago

New computer with 16GB memory.

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Hav… (read more)

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Have not set it up yet.

Asked by dons350gt 6 hours ago

Last reply by Paul 5 hours ago