Firefox Community Forum

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.

Environment is as follows:

OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB

Firefox is installed via Flatpack through the built in app store in Zorin OS.

The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.

Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns. This does not happen on Edge. I uninstalled and reinstalled Firefox, but that didn't help. I also rebooted my PC, which also didn't help. How to fix?

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the sign in, cart, place items or anything to work.

Edge works fine. Tried all I can think of, still no access using Mozilla

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing happening in the MacOs, but no answers for Windows either.

Hello, Today I performed a factory reset on my laptop (Windows 11). Before i did that, I checked if my Firefox account has synced all it's data, bookmarks, history etc. was checked and I pressed "sync" button. Then performed all of the actions connected with factory reset of a windows including partition removal. After that installed Firefox, logged in, but had to reset my password because it wasn't saved within my Bitwarden. Then synced and it turned out, that there is no saved bookmarks on my account. Is there a way to return my bookmarks?

Best regards, Karol Picher

Since update I can't copy and paste, because the menu is partly deleted. Since Update Geocaching.com doesn't work properly. Can't copy coordinates

Hello! I'm working on migrating a very old version of Firefox to a newer version, and the number one thing I want to make sure stays is the logins file(s). I went to export the CSV, and the `about:logins` page is blank! Despite this, both the key and logins files are populated, and the browser still autofills in each login as if it wasn't there. To mitigate this, I tried to export the .csv of all my logins, but it doesn't actually export. I'm not sure how to check action logs with Firefox, and I would like to grab the passwords, so I can migrate properly. Any advice would be appreciated. Thank you!

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

PLEASE HELP! One day last week, Firefox for my PC disappeared and it seems that Duckduckgo has taken over. I have used Firefox on my PC for a few years and occasionally use duckduckgo as my browser. Now I cannot find Firefox. It is up-to-date, as of last week.

Please Help RhonCa

When I install FireFox, it automatically installs onto my desktop. My desktop is not for executables. it is for shortcuts to executables installed elsewhere. How can I make FireFox install somewhere other than my desktop.

I want to use passkeys while also using Firefox. I read an online article that says this function is considered to be experimental. If so, it seems that it is experimental only with Firefox. I'm able to use them on every other browser I have. Where is the Firefox version that supports them?

I finally found the solution! With help from my friends at Dell Computers, that is. The crash was due to the C: drive becoming overloaded with data. On advice, I purchased an USB portable hard drive and moved all the data not needed to be on the C:\ drive. It would be nice to have more than "common sense" to decide which files and folders are needed to run the computer nicely. If there is a book or manual that can list this for me, I'd buy it and check regularly. The computer now runs nearly like a new one and I'll be looking for a while before upgrading. Note that USB hard drives are relatively inexpensive, but need to be treated similar to the way most USB drives are (Don't just plug or unplug while the data is flowing). Storing unused files will pay off so that you don't get caught having to clean house at a very busy time. Enjoy...

I searched google with this in the search bar: " HP desktop running windows 10 using Mozilla Firefox and can't disable pop up after I click on File and click onemail link using Firefox browser.

I was unable to find the BLOCK POPUPS under privacy and secyrity and I tried 3 of the other suggestions google gaveme with the search therm listed above e and I can't seem to disable or block the popup after clicking on File, thenclick on email link in your browser.

What happens is: A bluish envelope pops up and makes a sound like it is sending the email link and then the envelope disappeaars. I don't know where it issending the link.

Please try the search term I used in Google and listed above and see if you can figure out a better step by step way to get rid of that POPUP, or block it, or delete itentirely.

I jjust want the old and very convenient esult I had before the update and it was soeasy to email limk and I would type in the address with a shortmessage of why I'm sendingthat link: usually to afamily member or afriend.

Thank you for any help/advice you can offer.

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit