I cannot recall my keepass password. I used my fingerprint to access and put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an… (read more)

I cannot recall my keepass password. I used my fingerprint to access. I put my password in keepass with it showing up when I opened the app but the app is all wonky in an endless deathloop and I cannot use my finger to access the database. What can I do?

Open 1

My mozilla vpn is blocking me from getting to 2 sites.

I am having trouble getting to 2 sites. When I try to access my bank I get a "this site blocked" message. when I try to access dteenergy.com I get a " server not availab… (read more)

I am having trouble getting to 2 sites. When I try to access my bank I get a "this site blocked" message. when I try to access dteenergy.com I get a " server not available" message. If I turn VPN off I can get to both sites. If I turn VPN off I can get to both sites.

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how do i get pdfs in black font

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please … (read more)

Hello I just filled out a pdf and the font or writing came out blue I want it in black is there some where in Firefox i can get it in black w font or writing please Advise thank you

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What can be the benefit of hiding tabs in Firefox

Hello all, I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload wh… (read more)

Hello all,

I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload whenever I close/open Firefox.

I searched in the support section of Mozilla and found that I can use extensions to hide tabs and find these hidden tabs through History > Hidden Tabs to access or simply unhide any of those tabs.

My question is what would be the benefit of hiding any tab? For privacy? If so, is hiding tabs really efficient to protect tabs content and/or browsing history?

I could see that some extensions offer to protect hidden tabs with a password and even automatically unload tabs upon hiding them.

Thanks in advance to shed some light on this hiding feature.

Open 1

No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (read more)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

Open 1

Why is my Nasha Mukti Kendra in Najafgarh website not working properly in Firefox?

Hi Mozilla Firefox Team, I manage the website for Vriddhi Foundation, a Nasha Mukti Kendra in Najafgarh. The website works perfectly in Chrome and Edge, but Firefox users… (read more)

Hi Mozilla Firefox Team,

I manage the website for Vriddhi Foundation, a Nasha Mukti Kendra in Najafgarh. The website works perfectly in Chrome and Edge, but Firefox users have reported that some pages load slowly, images don't display correctly, and a few buttons are unresponsive. I have already cleared the browser cache, checked the website on multiple devices, and verified that the server is working properly.

Could this be a Firefox compatibility issue? What should I check to identify and resolve the problem?

Open 1

UI elements turn black due to a theme loading failure.

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme… (read more)

On Arch Linux with the latest version of Firefox, the interface elements turn black due to a theme loading failure. 'This issue persists even when using the default theme.

Going to Settings and disabling the theme (which automatically falls back to another theme) resolves the problem.Re‑enabling the problematic theme does not reproduce it immediately. However, the issue reappears after restarting Firefox.

System Info: OS Arch Linux x86_64

├   KER  Linux 7.1.3-arch1-2
├   PAK  1537
├   AGE  34 days
└   USR  chen-shuhan@archlinux


WM niri 26.04 (Wayland)

├   SHE  fish 4.8.0
├   TER  kitty 0.47.4
└   TFO  JetBrainsMapleMono-Regular (13.5pt)
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Got a security warning and was not able to reset it

I was looking for information (search engine Duck Duck-Go) about plants and suddenly I got a massage which says my iphone is hacked. I was not able to acrivate any button… (read more)

I was looking for information (search engine Duck Duck-Go) about plants and suddenly I got a massage which says my iphone is hacked. I was not able to acrivate any button, besides the ok button, which I did not trigger of course. I tried to find info (pc) about the address but I shows a black screen. Than I removed firefox and re-installed it. Now the massage is gone. I have no idea where this massage comes from and if it will install malware if I would have used the ok button. It might happen again and it would be nice to know what to do Thanks in advance….

Open 1

WHY can I not remove the pre-loaded search engines?

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines o… (read more)

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

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