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Firefox has randomly changed most of the icons on my desktop

I turned my computer on today and all of a sudden half of the file icons on my desktop now have a Firefox file logo and I want my desktop to be restored to its original a… (read more)

I turned my computer on today and all of a sudden half of the file icons on my desktop now have a Firefox file logo and I want my desktop to be restored to its original appearance. I did nothing to cause this and do not appreciate the Firefox browser software changing the appearance of my desktop without my permission. Also I do not like having to take the time correcting the situation. Do I need to delete Firefox from my computer and start using a different browser? Can you direct me as to how best to fix this???

Asked by jpmurray12 17 hours ago

Last reply by FredMcD 3 hours ago

How to remove a search bar above the URL line?

How to remove the search bar above the URL line? This seems to have been added very recently. Can not find any way yo to it thru Settings, etc. Thanks, Jim … (read more)

How to remove the search bar above the URL line?

This seems to have been added very recently. Can not find any way yo to it thru Settings, etc.

Thanks, Jim

Asked by HuskyJim 4 months ago

Last reply by alablues 6 hours ago

blocking email contacts

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated! … (read more)

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated!

Asked by grammiepnut 14 hours ago

Last reply by FredMcD 9 hours ago

unable to install an extension

I have a laptop running version 93.0 (64-bit). It has removed the Trend Micro Toolbar & will not allow it to install. I have a different laptop running the same ver… (read more)

I have a laptop running version 93.0 (64-bit). It has removed the Trend Micro Toolbar & will not allow it to install. I have a different laptop running the same version of Firefox & it has no issues with the Trend Micro Toolbar. Please help me resolve the problem with the first laptop.

Asked by caclayt1 13 hours ago

Last reply by cor-el 10 hours ago

Adding custom fonts (system-installed fonts)

Hi! I want to change the default serif and monospace fonts (Atkinson Hyperlegible and Hack, respectively) in Firefox. However, the fonts that are listed in the advanced f… (read more)

Hi!

I want to change the default serif and monospace fonts (Atkinson Hyperlegible and Hack, respectively) in Firefox. However, the fonts that are listed in the advanced font settings appear to be a specific list that doesn't update with the system-installed fonts, so I cannot pick the previously mentioned fonts. I tried working around by tweaking with the about:config values, but so far no luck. Any advice?

Thanks in advance, Lucas

Asked by info.lucasluduena 22 hours ago

Last reply by cor-el 10 hours ago

Lost bookmarks

Today y bookmarks disappeared. I can't recover them. When I use the Recover option and select a date of the file, nothing happens. Absent a recovery of the bookmarks, I'l… (read more)

Today y bookmarks disappeared. I can't recover them. When I use the Recover option and select a date of the file, nothing happens. Absent a recovery of the bookmarks, I'll have to move to another browser and I really don't want to do this.

Asked by Eric 11 hours ago

Last reply by cor-el 11 hours ago

Firefox crashed and now does not let me load my profile

Firefox crashed and now when I open it it shows the error message: "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks a… (read more)

Firefox crashed and now when I open it it shows the error message: "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

The only options are to Exit or to Create a new profile. I had to create a new one just to open Firefox and try to fix it.

I logged into the Firefox account and not a single password, bookmark or anything is in my profile.

I go to about:profiles and I see both of the profiles, the new one as default, and the old one. I open the old profile by clicking on Launch profile on new browser, and I get the same error

I checked in several articles and threads like this https://www.reddit.com/r/firefox/comments/oyofoi/opting_out_of_beta_for_stable_without_requiring_a/

I cannot find compatibility.ini file anywhere. The old profile folder has about 750 MB and the new profile has 150 MB. I tried to restart without add ons and no change. I am using Windows I have not tried to update Firefox or to have a second installation. I am running 91.2.0esr (64-bit) and is up to date.

I really need to recover my bookmarks and passwords.

Asked by 79kilikili 12 hours ago

Last reply by cor-el 11 hours ago

Bookmark sync accross devices

Hello, I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10… (read more)

Hello,

I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10). I can not see my pc under the connected devices from all other devices but I can not access my bookmarks from the browser that I am using on my PC. Can you please guide me how to fix this issue.

Thank you, Afsane

Asked by af.baghestani 13 hours ago

Last reply by FredMcD 11 hours ago

Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Bug_Report 2 days ago

Last reply by jscher2000 17 hours ago

can't open one website

I can't open this site"https://myair2.resmed.com/" with Firefox. I turned off my firewall, but still it won't open. I have the same firewall/antivirus on my laptop and … (read more)

I can't open this site"https://myair2.resmed.com/" with Firefox. I turned off my firewall, but still it won't open. I have the same firewall/antivirus on my laptop and it works. If I change to Microsoft Edge, it will open. I didn't see anything in about:config that I thought might cause this. Any help?

Asked by dgale0121 17 hours ago

Last reply by FredMcD 17 hours ago

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not int… (read more)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Asked by ehgerritsen 1 day ago

Last reply by cor-el 17 hours ago

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 1 day ago

Last reply by FredMcD 22 hours ago

Transfer of Local Folders

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads… (read more)

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads about this but need it broken down very simply please as I am zero technology geek

Asked by Chanelle 2 days ago

Last reply by TNorth 1 day ago

Constantly losing connection on webpages, even when I have access on phone and in other windows.

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy. Some… (read more)

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy.

Sometimes the connection comes back after reloading page, sometimes takes 29 minutes. I'm tired of restarting router. Waiting seems the only way. I have a Dell laptop with AMD processor which is my fastest yet, no problems with that. I use very little space, there's plenty free. I have a talktalk router which is not covered by any furniture and is off the floor. There's only my sofa between my laptop and router.

As said in the title, other browsers and my phone work when FF doesn't. Sometimes other tabs work in the same window when one to more don't.

I have Midori which I have to use for sound as firefox has stopped playing sounds for some reason. I've tried several recommended fixes to no avail [any ideas on this would be gratefully received!

I really don't want to refresh FF as I am fearful of losing my bookmarks. I don't want another browser either for the same reason.

Any suggestions would be very welcome!

I clear the cache and use Glary Utilities to keep my

Asked by Teresa 1 day ago

Last reply by FredMcD 1 day ago

Forefox corrupted

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message… (read more)

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message, I repeated this with other government of Canada websites with the same result, the content of those messages are as follows: First CRA Access Denied You don't have permission to access "http://www.canada.ca/en/revenue-agency.html" on this server. Reference #18.cc58d617.1634682762.4c16e09 Next Service Canada You don't have permission to access "http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html" on this server. Reference #18.cc58d617.1634681151.4aae992 Finally the main Government of Canada webpage You don't have permission to access "http://www.canada.ca/en.html" on this server. Reference #18.cc58d617.1634683027.4c6baf5 I then successfully accessed a number of other pages and it appears that I am denied access only to the Canadian government server. I was able to successfully access the same Canadian government information from 2 laptops. Next I installed Microsoft Edge on the same desktop and had full access to everything. Problem appears to be Firefox - Action: 1. Uninstalled Firefox using Revo Uninstaller Pro, this program is supposed to remove all evidence of the uninstalled program. 2. Restarted computer. 3. Downloaded and ran the current Firefox Installer program. 4. Despite my uninstall actions the Firefox installer detected previous installation and completed a fresh installation back to where we started. Obviously the problem is with Firefox installed on this desktop, How can I solve the issue? There apparently must be some contaminated file(s) remaining 2 possibilities, Revo's deletion is still in the Recycle bin and I now note that there is an "Old Firefox Data" folder with the Desktop files. How can I completely remove all traces of Firefox from this computer so that we can make a fresh start? I wish to keep using Firefox.

Asked by ronsamwil 1 day ago

Last reply by FredMcD 1 day ago