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Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (read more)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 2 months ago

Last reply by AliceWyman 2 months ago

Firefox has no sync now in the menu

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account… (read more)

I have been trying to set up my Note 9 and my computer to sync. I was following instructions and I have no "sync now" menu item. I am logged in and under my email account, I can't even take a screen shot of the menu so this is what is under my email protection dashboard new window new private window restore previous session zoom Edit library logins and passwords add-ons Option Customize Open file save page as Print find in this page more web dev help exit Help hasn't provided any help to this problem. I am also up-to-date with firefox. Has Sync been eliminated? I did notice a lot of other problems when looking for help.

Asked by OAH 1 week ago

Last reply by cor-el 1 week ago

Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

Hello, I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer. I had already … (read more)

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Asked by Darrell Bunger 1 week ago

Last reply by cor-el 1 week ago

Sync trouble

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and… (read more)

Hello, I installed Firefox on a new imac. It requested I set up sync with another device. Said device already has Firefox. The only option is to link to ios app store and it opens the Firefox already on my iPhone. What am I missing? It's a very frustrating loop of ridiculousness... Thx Pierce.

Asked by Mark 6 days ago

Last reply by cor-el 6 days ago

  • Solved

MY ACCOUNT CANT SYNC

Hello, I format my desktop and i install firefox, i log in with my account but firefox not sync anything. I made many formats in the past but sync worked perfect. Why now… (read more)

Hello, I format my desktop and i install firefox, i log in with my account but firefox not sync anything. I made many formats in the past but sync worked perfect. Why now dont work?

Asked by Thanos Seitar 5 days ago

Answered by cor-el 5 days ago

I can’t sync

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in… (read more)

I can’t see my bookmarks from PC in any of my other devices. I have uninstalled and reinstalled Firefox in all of them. I have logged in with the same Firefox account in all of them. I’ve clicked and touched the buttom SYNC NOW in all of them. Sync runs, spins for some seconds and stops. However no bookmarks appear. I am trying to do that for more than a year. What else am I supposed to do?

Asked by jmjr49sp 5 days ago

  • Solved

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 3 days ago

Answered by Nikola Lozanovski 1 day ago

How to set the master in Sync?

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only… (read more)

I recently changed my PC and need the replacement to become the master so that an older PC gets synced from the new one. As the older PC has no addons/extensions and only 1 tab open, the last thing I want is for it to sync what it has to the new machine which was accurately synced from the PC it just replaced.

I can find no setting in Sync to specify which machine should be the master from which all other connected devices (slaves) will get their synced data from.

Asked by PBC 3 days ago

Last reply by cor-el 3 days ago

Sync tabs doesn't work right

Hello, I'm using firefox sync with an own sync server. Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone … (read more)

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Asked by Daniel_WW 3 days ago

gmail accounts and youtube locked

I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It… (read more)

I downloaded Firefox and started to web browse which i do like, but then i went ahead and pressed SYNC on Firefox and it locked me out of my Gmail account and youtube. It does not recognize my passwords. I'm completed locked out. Please help in this matter. If you could give me a complete detail report to solving this problem since i am not tech knowledgable.

Asked by Rosegabe 3 days ago

Last reply by Naheed 2 days ago

Sending page

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything. … (read more)

If I send a page from smarthphone to PC it works correctly. If I send a page from PC to smarthphone it doesn't work and the smarthphone browser doesn't receive anything.

Asked by max.marton 2 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago

How to restore firefox stored usernames and passwords to a previous date?

Hello everyone, I hope someone can help me with this. So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i s… (read more)

Hello everyone,

I hope someone can help me with this.

So, i have logged in Firefox Accounts, in a friend's computer a few days ago. When i finished what i was doing, i simply logged out and turn of the computer.

Now, i'm back home and when i turn on my computer and Firefox, i discover that i have sync all of my friend's bookmarks, usernames and passwords! He works with a lot of people's personal data, so now i have a ton of data that is hard to manualy delete; I have already restored my bookmarks to a previous date, so thats all ok! My questions now is, can i also restore my saved username and passwords to a previous date?

Thank you in advance!

SM

Asked by morpholik 2 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago

Firefox Multi Containers not syncing

I have Firefox multi containers added to two Windows 10 laptops. Everything except multi containers is syncing. The last laptop I added after resetting that computer, up… (read more)

I have Firefox multi containers added to two Windows 10 laptops. Everything except multi containers is syncing. The last laptop I added after resetting that computer, updating Windows, and reinstalling Firefox. That last FF installation is showing the default containers. I use a lot of containers so would rather not set them up again. I have reinstalled FF a couple of times on the latest computer but didn't solve it. Suggestions please?

Asked by waltjacobson 2 days ago

Bookmarks missing from other computer

Hello, I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my a… (read more)

Hello,

I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my account as well which I thought would be the case after syncing Firefox on my current computer. I'm not too sure of how to get around this since I checked Firefox on my laptop which I used recently and had the recent bookmarks listed but not on my other computer where I'm on now. Hope you can help me figure out how to get around this outside of trying to sync my information which I haven't had much luck with. Thank you.

Asked by Anduma22 2 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago