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Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed … (read more)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 6 hours ago

Last reply by Dropa 5 hours ago

SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION

I am getting the error SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION on every page i open. I have looked around and tried to fix it using similar error messages but nothing has wo… (read more)

I am getting the error SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION on every page i open. I have looked around and tried to fix it using similar error messages but nothing has worked. I have uninstalled and reinstalled but nothing has worked.

Can anyone help me as there is nothing online that i can find that will fix this.

Asked by colbarron 3 days ago

Last reply by colbarron 6 hours ago

Yahoo email garbled

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android p… (read more)

Recently, when I use this browser, some of my Yahoo emails received are garbled and resemble computer code. But I don't have this problem if I use Chrome or my android phone. It is a recent problem and does not affect all my emails.

Asked by ddelano202 1 day ago

Last reply by cor-el 6 hours ago

Facing Error while Accessing Website on Firefox

Hello there, We are team of web developers. We are facing error while accessing our website [[fitprinters|https://fitprinters.com/]] into Firefox. Although we are using … (read more)

Hello there, We are team of web developers. We are facing error while accessing our website [[fitprinters|https://fitprinters.com/]] into Firefox. Although we are using SSL too but it keeps showing security error. Can you look into this matter? We really appreciate your help and support.

Asked by teamfitprinters 16 hours ago

Last reply by Paul 15 hours ago

Plus sign to add and open a new tab is missing.

How do i get that back so that I can open up new tabs when need be? I'm having to click on the home button to then search and then a new tab will open. The plus sign symb… (read more)

How do i get that back so that I can open up new tabs when need be?

I'm having to click on the home button to then search and then a new tab will open.

The plus sign symbol is no longer visible. How do I fix this issue?

Asked by celina_mg 1 day ago

Last reply by cor-el 21 hours ago

When you open the file with pdf, a vertical white line appears.

When you open the PDF with firefox, a white vertical line appears. Is this a firefox spec or is there any solution? Even if you open the pdf file in another browser, it w… (read more)

When you open the PDF with firefox, a white vertical line appears. Is this a firefox spec or is there any solution? Even if you open the pdf file in another browser, it will be displayed without any problem. If you downloaded the file, this vertical white line will not appear. If there is a setting method, give me some advice.

Asked by sweet0670 1 day ago

Gmail browser mail timeout or disconnect

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect.… (read more)

Recently got a new computer. Log in to gmail and after about 5 to 10 minutes of being in gmail I get an error message saying the connection failed and it must reconnect. Its not a internet issue. I can still go other places in a browser or have access to anything on the network. It is only Gmail. This didn't happen before on my old computer. I have reinstalled Firefox, gutted and reinstalled Firefox, tried it with a new profile. Tried it with the profile from my old computer. I cannot get it to stop. I found a setting online for HTTP time out for Firefox. I did increase that time out to 10 minutes but that did not seem to resolve the issue. It isn't a network connectivity issue from what I can tell as I don't lose internet or have any issue access other resources both locally or on the internet.

Asked by Jared Jordan 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Zap2it web page is blank

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still… (read more)

When I try to go the the site https://tvlistings.zap2it.com/ it show top part of page while it tries to retrieve TV listings, but then the whole page goes blank. It still goes blank when in troubleshooting mode.

Works with Microsoft Edge browser. Any ideas?

Asked by ntcain 1 day ago

Answered by ntcain 1 day ago

using cut/paste will cause firefox to hang for minutes at a time.

At first I thought it was a facebook problem, but the issue started appearing in other places (gmail, youtube, etc). I can be writing something in a comment box, word doc… (read more)

At first I thought it was a facebook problem, but the issue started appearing in other places (gmail, youtube, etc). I can be writing something in a comment box, word doc, chat window or whatever and if I select some text and hit copy or cut, the entire browser absolutely locks - can't click on anything or do anything - for MINUTES at a time. There's no CPU, disk read/write, or other system usage spike to indicate what's going on - Firefox just stops and is completely unresponsive for a very long time.

This is new as of the past couple weeks, I think? I hit it once and didn't think much of it but now I'm getting hit by it daily just about because I'm more active on social media, email, and other things lately.

wtf? I have not installed any new extensions in a very long time.

Asked by archerfish 1 day ago

Last reply by archerfish 1 day ago

Lastpass add-on Passwordless login via Lastpass authenticator doesn't work

Hello, I've been corresponding with LastPass about this, but they now refer me to Firefox support. I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox brow… (read more)

Hello,

I've been corresponding with LastPass about this, but they now refer me to Firefox support.

I am using: Windows 11 Pro: Version 10.0.22000 Build 22000 Firefox browser: 101.0.1 (64-bit) LastPass Add-on for Firefox: 4.97.0.2 Phone: Samsung Galaxy S9+ with Android 10.0 LastPass Authenticator app on phone installed: version 2.7.0

Hello,

Enabling LastPass authenticator/passwordless has worked for my Chrome and Edge browsers on my Windows 11 PC [LastPass Version: 4.97.0]. However, it does NOT work with Firefox, so I need further help.

When I close the Firefox browser [version 101.0.1 (64-bit)]and re-launch it, then click on the LP extension icon [version 4.97.0.2] I first get a LP pop-up requesting “Accept Permissions” (see attached screenshot).

When I click through that with Accept, I get a regular LP login prompt requesting both my email and master password.

After I enter my credentials, THEN I get a Multifactor Authentication pop-up on the PC and the Authenticator [version 2.6.0] app prompts on my phone [Samsung Galaxy S9+ with Android 10.0]. (see screenshot) When I use the phone to enter Accept and my Authenticator PIN, then the browser extension is logged on as I would expect.

If I leave Firefox open and log out of my LP account then click the browser LP icon to log back in, I get the Use Authenticator button. When I select it, the Authenticator app on the phone pops up and log in is smooth, as I would expect.

However, when I click on the LP icon on the Firefox browser, I get (another) notice that I can activate Passwordless (see screenshot). When I accept that, I have to provide my master password again. Even though I have turned on the Passwordless feature several times, If I close Firefox and re-open it, and then click on the LP icon, it does not invoke the Authenticator. Instead, I have to repeat everything. It seems like closing Firefox does something to delete the Authenticator option saved in LP/Firefox.

In both Chrome and Edge, I have settings to delete browser history when they are closed. This does not seem to affect the Authenticator behavior. However, I have set the same settings in Firefox to delete browser history on close, but the Authenticator behavior is not as expected.

What setting in LP or Firefox can be used to have the Authenticator setting survive the browser being closed? Also, how do I avoid having to go through the Permissions prompt every time I launch Firefox and try to open the LP extension?

Thanks, Dave Hejde (970) 219-8843


Hmmmm. Firefox support is not accepting multiple image uploads. How can I get them associated with this submission?

Asked by OneDave 3 days ago

Last reply by OneDave 1 day ago

  • Solved

Surfshark

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed … (read more)

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

Asked by tench6410 2 days ago

Answered by tench6410 2 days ago

Google Calendar does not display on home page

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another we… (read more)

To whom it may concerm: This is Danielle. When I open my firefox home page (https://www.ighome.com) I get an error message stating that the calendar is open in another web page and I don't understand how because this is the only browser I use. The calendar used to display every time I opened firefox and now, I keep getting the error message. Please help. Thanks,

-Danielle

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Danielle 3 days ago

Last reply by cor-el 1 day ago

  • Solved

Spell Check not working.

Dear Sir or Madam, I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works… (read more)

Dear Sir or Madam,

I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works correctly. This is despite my Firefox Settings being as below.....

Language Choose the languages used to display menus, messages, and notifications from Firefox. ENGLISH GB Set Alternatives… ENGLISH GB Choose your preferred language for displaying pages. Choose… ENGLISH (United Kingdom) (en-gb) Check your spelling as you type = Tick (Yes)

Could you please advise a fix?

Kind regards,

Neil.

P.S. If I use Chrome or Edge then spell check works correctly.

Asked by Trinovantes 3 days ago

Answered by Trinovantes 2 days ago

Firefox uses too much data

I played same Youtube video on Firefox and on Edge and Firefox uses way more data(I/O write bytes) I/O writes and I/O Read bytes than Edge. I added the screenshot. pm: I … (read more)

I played same Youtube video on Firefox and on Edge and Firefox uses way more data(I/O write bytes) I/O writes and I/O Read bytes than Edge. I added the screenshot.

pm: I ran Firefox in Safe mode and with Sessionstore disabled . Some say it is because of History, but I dont want to delete it.

Asked by DigDeep 2 days ago

Last reply by DigDeep 2 days ago

Malware . I need to remove freeadvfit.com from firefox, it is notification piece of sofware which constantly pops up windows in the lower right corner of the screen

bold textI cannot find this malware in the settings anywhere, I assume it hides itself very thoroughly- I have tried the usual tricks, looking in extensions and add ons. … (read more)

bold textI cannot find this malware in the settings anywhere, I assume it hides itself very thoroughly- I have tried the usual tricks, looking in extensions and add ons. There are a number of solutions if you google it but they all seem to be useless or want you to pay for various malware removers- which probably dont work. Any help much appreciated .

Asked by niallduxbury 2 days ago

Last reply by RobertJ 2 days ago

F-Secure

I have F-secure on my PC and last few days it has not worked. I contacted F-Secure who told me to unistall extension which I did, then reinstall and extension will be add… (read more)

I have F-secure on my PC and last few days it has not worked. I contacted F-Secure who told me to unistall extension which I did, then reinstall and extension will be added, but just gives me blank page???

Asked by mishaming 2 days ago