Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 2 months ago

Last reply by James 1 hour ago

Tab Tooltips Not Showing Up

Hello, I have been experiencing this issue for a while, but only just now noticed it. When I hover over a tab, nothing shows up; no preview, no title, no web address, n… (read more)

Hello,

I have been experiencing this issue for a while, but only just now noticed it. When I hover over a tab, nothing shows up; no preview, no title, no web address, nothing. I have a few extensions, but uninstalled any that would effect tabs at all, with no change. All other extensions I have had since I switched over to Firefox. I have attempted to search for solutions, and have followed what I found. Multiple support questions here have gotten the answer of going into the config to change the following Boolean variables to be true:

   browser.tabs.hoverPreview.enabled 
   browser.tabs.hoverPreview.showThumbnails 

but when I went to do so, they were both already set to true. I disabled and then re-enabled them just to check, but nothing changed. I have a ridiculous amount of tabs open, but that's the only other thing I can think of that would be causing this issue. Just in case, I am in the process of closing as many as I can.

Any advice or assistance would be appreciated.

Thank you.

Asked by naturegeek00 17 hours ago

Last reply by cor-el 8 hours ago

downloading passwords list

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having … (read more)

How can i download a pdf of my passwords. I think i need to set up a lock screen first. Please give precise instructions how to accomplish both these tasks. Im having great difficulty signing in and out of sites so until i figure out how and why things have changed i need a list of passwords. My device is currently unlocked. I have trouble finding my way back to my questions here. Why doesnt firefox have a history function? Sometimes it does but its not recent. I put all these questions together because its too difficult finding my way back to every individual question. I have a hundred questions about firefox so many that its daunting to consider as it would take me days to do and its time i dont have. Somehow my firefox account has gotten too confusing and complex

Asked by KC 9 hours ago

Last reply by cor-el 8 hours ago

"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 11 hours ago

Last reply by cor-el 10 hours ago

Missing tabs

All my tabs disappeared. I did not update Firefox or shut down the computer. All I did, which is what I always do, is empty history and close firefox, then put computer… (read more)

All my tabs disappeared. I did not update Firefox or shut down the computer. All I did, which is what I always do, is empty history and close firefox, then put computer to sleep. This has happened before and is very disappointing.

Asked by epkrebs 11 hours ago

Last reply by cor-el 10 hours ago

How can I disable ligatures and still allow pages to use their own fonts?

I often save to PDF or mark text then transfer it into a document. Firefox renders many letter combinations as ligatures: ff, fi, ffi, fl, and more. I don't want ligat… (read more)

I often save to PDF or mark text then transfer it into a document. Firefox renders many letter combinations as ligatures: ff, fi, ffi, fl, and more. I don't want ligatures. The cures proposed have involved forbidding pages to use their own fonts. Is there another way?

Asked by RandomTroll 1 day ago

Last reply by cor-el 10 hours ago

Degital marketing on Instagram name firefox solution

I am running a digital marketing platform named Firefox Solution on Telegram which is an affiliate program in which the overview rating of the product has to be done. I n… (read more)

I am running a digital marketing platform named Firefox Solution on Telegram which is an affiliate program in which the overview rating of the product has to be done. I need information about it. Is it available under Mozilla?

Asked by sajidalikhan08 20 hours ago

Last reply by James 10 hours ago

black pages in pdf files

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. A… (read more)

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. Any ideas what is wrong?

Asked by M F 2 weeks ago

Last reply by jonzn4SUSE 10 hours ago

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 15 hours ago

Last reply by James 11 hours ago

Firefox asking for primary password several times throughout day, without restarting new session

I enter the primary password for saved password when starting FF as prompted. It takes password fine and works just fine on sites just as designed and has worked for yea… (read more)

I enter the primary password for saved password when starting FF as prompted. It takes password fine and works just fine on sites just as designed and has worked for years. Lately last couple weeks since last update to 132.0.1 I notice a change. I didn't notice before this update. When starting Firefox it asks for primary password which is normal, I enter it and all is fine. I can go to sites and all works fine, passwords and user id are entered when prompted. However, later in the day when I go to a site wanting password, I get the prompt to enter primary password again. That never use to happen, once I entered the primary password, it didn't prompt again unless Firefox was restarted. Has anyone else seen this? Maybe it started and I just didn't notice some time ago. I know it wasn't that long ago the primary password prompt didn't have the little eye so you could see what you typed. I liked that, because FF for whatever reason wasn't always realizing I had the shift key pressed. Now with the eyeball I can see that it doesn't have what I typed, but that is not the problem I am asking about. Below is what Mozilla says about primary password:

Important: After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

Asked by Jer 1 month ago

Last reply by dhg 11 hours ago

Problem setting Firefox as default browser

The situation is like this: I once reinstalled Edge, and then Firefox disappeared from the default browser options in Windows settings. No matter what I do, I can't make … (read more)

The situation is like this: I once reinstalled Edge, and then Firefox disappeared from the default browser options in Windows settings. No matter what I do, I can't make it appear again and set it as default browser. I want to ask if there's any solution, apart from reinstalling the browser,because I have a lot of data in the browser and I'm afraid backing it up and transferring it won't be convenient.

Asked by agenshu 4 days ago

Last reply by jonzn4SUSE 16 hours ago

Kontext Menu firefox

Hör van i Store a url in the Contest Menu of Firefox so i can call the url using the right mouse key in Windows (eg using the bottom screen row) Thanks for your help … (read more)

Hör van i Store a url in the Contest Menu of Firefox so i can call the url using the right mouse key in Windows (eg using the bottom screen row) Thanks for your help

Asked by trjmpbfycv 22 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago