Showing questions tagged: Show all questions
  • Solved

Gmail won't load

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, check… (read more)

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

Asked by jvelmore 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Change width of element url bar that appears bottom left

Hi, can you change the width of this bar? it's so wide and annoying whenever I hover over anything it fills the bottom of the screen and it's white so it constantly catch… (read more)

Hi, can you change the width of this bar? it's so wide and annoying whenever I hover over anything it fills the bottom of the screen and it's white so it constantly catches my attention, I've searched a lot but every question or answer talks about the upper address bar, thanks.

Asked by xoxika4769 3 hours ago

Answered by cor-el 2 hours ago

  • Solved

language options

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an optio… (read more)

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an option when I type a message. I use Firefox as a browser and cleaned the cache. Elizabeth

Asked by egulacsy 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Bookmarks Toolbar Open in New Tab

Is there a way of setting up Firefox so that when I Left-Click on an entry in the bookmarks toolbar it opens the page in a new tab? I know I can Right-Click and choose fr… (read more)

Is there a way of setting up Firefox so that when I Left-Click on an entry in the bookmarks toolbar it opens the page in a new tab?

I know I can Right-Click and choose from the pop-up menu to do it, but I keep forgetting.

Thanks, Jim

Asked by jimsmith93 1 day ago

Answered by Scribe 1 day ago

  • Solved

How can I get certain Mozilla/Firefox sites and pages to respond to Dark Mode settings to accommdate my disability?

I really admire the Firefox browser for its many innovative and adaptive functions and applications that one can customize to their needs without sacrificing security and… (read more)

I really admire the Firefox browser for its many innovative and adaptive functions and applications that one can customize to their needs without sacrificing security and privacy. The one that I find extremely helpful the most is Dark Reader. As an individual who faces neurophysiological challenges from a traumatic brain injury from many years ago, Dark Reader has enabled me to enjoy working and reading on the internet without having to limit myself or wear super-dark lenses due to sensitivity. The app has worked for most other sites except this support site on the Firefox browser. Because I have to use Chrome for my job, I have tested your support page there with the same app and it seems to work there. Is there something that I am missing?

Asked by Keltexan 21 hours ago

Answered by Scribe 5 hours ago

  • Solved

Firefox Relay

I've started using the beta version of firefox relay. I was wondering if the same alias can be used for multiple different websites? I have used it to login to one websit… (read more)

I've started using the beta version of firefox relay. I was wondering if the same alias can be used for multiple different websites? I have used it to login to one website already. Can I use the same alias for another website?

Asked by anantvisaria 6 hours ago

Answered by TyDraniu 6 hours ago

  • Solved

can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 1 day ago

Answered by davidscholes58 11 hours ago

  • Solved

Facebook tab causes a lot of memory-related errors on Firefox 80

I use Firefox on a daily basis. It's open 24/7 on my PC and has 7 pinned tabs because I use them all almost everyday - they are mostly e-mail. It's set to auto-update and… (read more)

I use Firefox on a daily basis. It's open 24/7 on my PC and has 7 pinned tabs because I use them all almost everyday - they are mostly e-mail. It's set to auto-update and I think it recently updated to version 80. Ever since Facebook announced the removal of Facebook Classic and rolled out a Messenger update yesterday, I have been getting weird memory-related issues. Since I don't use Firefox exclusively, I just minimize it but it's always running. When I maximize it back to use it, the Facebook pinned tab does something crazy and all my other software start complaining that Windows ran out of memory and sometimes even crashing them though Firefox doesn't and the Facebook page looks garbled like its CSS gets corrupted. I am using the new Facebook - the one that looks like an app - in Dark Mode. The issue only happens when I use Facebook. The issue started happening yesterday.

Important note: this only started happening yesterday. The only thing that changed was the update to Firefox 80 and the roll out of the new Facebook Messenger update. This PC is rarely shut down. Also, when I am using the network (like downloading games from Steam or Epic Games or GOG Galaxy), the issue worsens and Explorer crashes and closes everything in my notification area.

Current workaround: I closed the Facebook pinned tab and everything seems to be working fine.

Specs: Firefox version 80 (no plugins) Windows 10 version 2004 Core-i7 4790K, 32Gb RAM, SSD + 19 Terabytes total HDD NVidia RTX 2070 Super with latest Game Ready drivers

Asked by Wimle 3 months ago

Answered by FredMcD 3 months ago

  • Solved

Print ignores default for print to pdf

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Mic… (read more)

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Microsoft Print to PDF instead. How can I get Mozilla to accept the default printer without deleting Print to PDF which I do sometimes use but don't want as default? Image attached--it auto-checks PDF but you can see the laser listed above it is the default.

Asked by jenniferabeard 2 months ago

Answered by Jonathan Watt 2 months ago

  • Solved

closing popup last - broken restore previous session

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting. this is not the first time because sometime i … (read more)

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting.

this is not the first time because sometime i forget to close the popups first...

Asked by philipp.ewald 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Blank Unclickable Area at the Top of the Screen - Firefox Windows 10

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firef… (read more)

The top of the Firefox screen disappears including the Menu, URL and the Bookmark bars, and is covered by a white un-clickable area. If Outlook is the window below Firefox and the location where the close "X" in Firefox is clicked, Outlook will close.

The solution discovered is to reboot Windows. I have also tried uninstalling and reinstalling Firefox with a new downloaded version, and running sfc /scannow, but these were not successful. A few times, the same problem was seen in Chrome and it may be a Windows issue and not a Firefox bug. The problem is typically seen once or twice a day. It is not a problem that turning off full-screen will solve.

One post with this problem was found on a search from 2017 but the thread was closed.

Any suggestions for a permanent fix would be most welcome.

Asked by mrorecklin 1 day ago

Answered by mrorecklin 22 hours ago

  • Solved

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (read more)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 4 days ago

Answered by Reguna 18 hours ago

  • Solved

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (read more)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Amazon Affiliate Links are not showing up on my site in Firefox

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari. Here is an example for one of my pages -… (read more)

I add Amazon Affiliate links to my website and they are not showing up in Firefox. They show up fine in Chrome, Edge and Safari.

Here is an example for one of my pages - http://campcampsite.com/camp-cookbook/

All I see are blank squares..

Help!

Asked by ezhome 23 hours ago

Answered by cor-el 20 hours ago

  • Solved

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 3 months ago

Answered by agouranga 2 months ago

  • Locked

Accidentally deleted bookmark folders

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginni… (read more)

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginning with the letter 'P'. I am in REAL trouble unless i can restore those deleted folders to the active list.

i tried following the suggestion that i open up my 'profile' in 'Library' and i found the deletedbookmarks file. But that file seems just to list deleted bookmarks by recent dates.. Whereas I need to restore the list of deleted bookmark FOLDERS to my active bookmark list and status.

I hope someone can help me. I'd be willing to provide a telephone number, though I guess that's generally inadvisable. Otherwise my e-mail address -- which you may already have -- is xxxxxx@xxxxxxxxxx.xxx

Thank you for any help.

Peter Cook

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by ppacook 23 hours ago

Last reply by cor-el 22 hours ago

  • Solved

Booklmark Folders accidentally feleted

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with… (read more)

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with the letter P. How do i restore the remaining folders to the active list??

Asked by ppacook 23 hours ago

Answered by cor-el 23 hours ago

  • Solved

Stopped receiving emails in Thunderbird

Hi I have stopped receiving emails in Thunderbird. I can still see mail including new mail if I log into Gmail website. When I click "Get messages" Thunderbird says "Conn… (read more)

Hi I have stopped receiving emails in Thunderbird. I can still see mail including new mail if I log into Gmail website. When I click "Get messages" Thunderbird says "Connected to imap.gmail.com" but doesn't go on to my Inbox. I can still send messages. I have tried removing Thunderbird and reinstalling it. I had do that manually the automatic install would not recognise my password. I have tried removing saved passwords and reentered myGmail password. I tried changing my login settings to no password and my Connection security to None. I have tried the suggestions on the Thunderbird website, including disabling my internet security (Eset). Help, please Cheers Roger

Asked by Roger 1 day ago

Answered by christ1 1 day ago

  • Solved

Firefox cannot find profile after copying from other computer

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct location… (read more)

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

Asked by MaybeYou 2 days ago

Answered by MaybeYou 23 hours ago

  • Solved

Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 2 days ago

Answered by FredMcD 1 day ago