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Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Do Not Remove Proton Preferences

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and … (read more)

The update to FF 89 caused a big problem. Large spaces in between the bookmarked web sites when the window unfolds. So now, many bookmarks don't fit in the window, and to get to the bottom - the ones I can't see - I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top - AND the "Other Bookmarks" tab, where I also store bookmarked sites.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. And the "Other Bookmarks" is hidden when the window opens at the bottom. So I'd have to scroll up to get to that as well.

Also, this update changed the size of the command windows - like the copy/paste window, or the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I did find a way to get it back to what it was:

1. Open a tab and enter about:config, click OK after the warning 2. Search proton, a few will come up, change all the ones that are true to false. One was already false so I kept it, and the last one had a 3, which I kept. 3. Exit and open FF.

This will also revert the right-click command boxes back to small squares.

I posted this on this message board but this was added:

==WARNING: There are plans to remove this preference in the next two months The preference setting was created as a toggle for developers when building the new design. Now that the new interface has shipped, the preference will be removed.

If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue.==

No! Do NOT remove this preference! Either that or just get it back to what it was by default. I do not want longer bookmark menus and larger command windows. It was perfect the way it was.

Asked by Steve09 1 year ago

Last reply by Chris Ilias 1 year ago

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Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.i… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 6 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (read more)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Asked by smittydm 5 months ago

Last reply by smittydm 4 months ago

v109.0 cuts of bottom of all my bookmarks toolbar - Win10-64

I love Firefox!!! But .. After I updated I an no longer see the bottom 20% of the text in my All Bookmarks->Bookmarks toolbar where my toolbar only displays the text… (read more)

I love Firefox!!! But ..

After I updated I an no longer see the bottom 20% of the text in my All Bookmarks->Bookmarks toolbar where my toolbar only displays the text of the drop down name.

It seems to be a recurring issue where new versions really mess up the spacing in the drop down menus of the toolbar mostly (not this time).

My menus are just Perfect now .. although I'd love for the menus shown in the 'manage bookmarks' window to have Exactly the same spacing as the Firefox toolbar menus (the 'manage bookmarks' window has Much larger spacing and is a bit of a pain to use due to this).

Here's my no doubt primitive userChrome.css

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 3px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

#placesList treechildren::-moz-tree-cell-text {
  font-size: 11px !important; 
}
#placesList treechildren::-moz-tree-row {
  max-height: 10px !important; 
  padding-bottom: 0px !important;
  margin-bottom: -3px !important
}

Asked by FireFoxCustomWannabe 4 months ago

Last reply by FireFoxCustomWannabe 4 months ago

How can I allow certain host permissions to each user machine installation as an organization admin

I have one extension to be installed on the enterprise network machines. There are host permissions required to access All websites data. How can I, as an Admin, enable… (read more)

I have one extension to be installed on the enterprise network machines. There are host permissions required to access All websites data. How can I, as an Admin, enable this host permissions for the installation ?

Asked by Morankar 1 month ago

Last reply by Mike Kaply 4 weeks ago

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Can I Decrease White Space (Padding) Between Bookmark Items in FF89?

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and… (read more)

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

Asked by lmacri 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Cannot install add ons

Trying to install add-ons, I get "An unexpected error occurred during installation." I checked the about:policies#active and InstallAddonsPermission is false. The Firef… (read more)

Trying to install add-ons, I get "An unexpected error occurred during installation."

I checked the about:policies#active and InstallAddonsPermission is false.

The Firefox is portable and I was able to install add-ons in the past.

Asked by eran555 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Thunderbird 91 extensions don't load

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enab… (read more)

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

Asked by mozilla-kgi 1 year ago

Answered by Wayne Mery 1 year ago

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Setting up an existing TB account

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up sh… (read more)

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

Asked by Dan Jones 1 year ago

Answered by sfhowes 1 year ago

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Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 1 year ago

Answered by car-nuts 1 year ago

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How do I disable the floating tabs that come with the 89.0 update

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The pro… (read more)

The floating tabs are awful. They all mix together and look like one giant tab which makes it infinitely harder to find what I'm doing when I have many tabs open. The proton design is disappointing all around but these tabs are unacceptable.

Asked by Sage 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup &… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 1 year ago

Last reply by RemySecor 1 year ago

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Custom (System installed) fonts in Firefox?

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre… (read more)

I have some fonts that I have installed through normal methods. They are all ttf files. However, they do not show up in the firefox change fonts dialog box. Even many pre-installed fonts do not show up. Websites are only able to use the local fonts listed in this dialog box. How will I then be able to use those fonts?

Asked by Arnav Bhate 1 year ago

Answered by Arnav Bhate 1 year ago

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How to disable the pop-up from a complete download

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every e… (read more)

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Asked by jos.bonilla 1 year ago

Answered by cor-el 1 year ago

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turn off threading in version 102

I can't use version 10 until I can turn off threading. My correspondents are forever using the same reply for a variety of subjects without changing the title. I've holle… (read more)

I can't use version 10 until I can turn off threading. My correspondents are forever using the same reply for a variety of subjects without changing the title. I've hollered at them but they don't change. I can't use threading!!

Asked by dohallo50 10 months ago

Last reply by david 7 months ago

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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 4 months ago

Answered by cor-el 4 months ago

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Saving my history

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to … (read more)

Third time of asking - still no resolution! I really REALLY want to save my browsing history. I do NOT want my history to disappear. I now have managed to get Firefox to save 7 days history. How do I get it to NEVER delete my history? Thanks for helping.

Asked by bewilderbeast 1 year ago

Last reply by bewilderbeast 1 year ago

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Needed dll for Retail app

I use a retail program called "Smart Retailer" that used to interface with Thunderbird. I'm not conversant with how these things work but basically the creator of the ret… (read more)

I use a retail program called "Smart Retailer" that used to interface with Thunderbird. I'm not conversant with how these things work but basically the creator of the retail app designed into the program the ability to use Thunderbird to email purchase orders and vendors from within the retail program. Apparently there is a controlling piece of code called a DLL. When Thunderbird went to 64-bit, the interface no longer worked. Is there something that can be done to update/upgrade the DLL to a 64-bit. I may not even be asking this question correctly so please forgive me.

Asked by armysurplus1 1 year ago

Last reply by armysurplus1 1 year ago