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I don't see youtube video player

I can't watch youtube videos because the player is hidden idk, i just see blank space in the place where the player should be, but in private window youtube works. What h… (read more)

I can't watch youtube videos because the player is hidden idk, i just see blank space in the place where the player should be, but in private window youtube works. What happened and what should i do to fix this?

Asked by KOLES 8 months ago

Answered by KOLES 8 months ago

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Old Email Service on account discontinued. Cannot receive confirmation code.

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my … (read more)

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my bookmark'd sites.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Copying Thunderbird messages to external drive

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, rea… (read more)

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

Asked by Hikermann 2 years ago

Last reply by Matt 2 years ago

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Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by SuMo Bot 2 years ago

Last reply by James (On Leave) 2 years ago

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Don't know purpose of "All Mail" folder

I am using Thunderbird Supernova. I have ten email accounts in it. Each one has an "all mail" folder as shown in the attachment. Do I need these folders or can I delete t… (read more)

I am using Thunderbird Supernova. I have ten email accounts in it. Each one has an "all mail" folder as shown in the attachment. Do I need these folders or can I delete them?

Asked by mrtownley1 1 year ago

Answered by david 1 year ago

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Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (read more)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Asked by firefox2653 1 year ago

Answered by zeroknight 1 year ago

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Impossible to open a yahoo.com account with Thunderbird

I live in Canada. I cannot open a yahoo.com account with Thunderbird. The account is recognized without any problem, but when I try to connect to the account, Thunderbird… (read more)

I live in Canada. I cannot open a yahoo.com account with Thunderbird. The account is recognized without any problem, but when I try to connect to the account, Thunderbird opens a Rogers dialog box which does not recognize the yahoo.com account ID.

Asked by liseetpierre 1 year ago

Answered by Matt 1 year ago

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importing email from another TB profile

I have an old computer that was my mothers and has quite a bit of nostalgic content , notes, letters, etc. in here TB installation. I'd like to preserve them in my cop… (read more)

I have an old computer that was my mothers and has quite a bit of nostalgic content , notes, letters, etc. in here TB installation.

I'd like to preserve them in my copy of TB, but not sure if it's possible. Different versions of TB, different folders and the email addresses and accounts in her copy are obviously different than mine.

Any thoughts on how the experts in this forum would handle preserving the data in the old account? I was wondering if I could just drop the old profile into my profile folder and use the profile manager to open her account but don't want to risk corrupting my existing profile.

Hope I've explained my problem!

John

Asked by John 8 months ago

Answered by John 8 months ago

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How to increase the interval between notifications about new versions update?

I try to update Firefox once a month, but every 6 hours I am notified about the release of a new version, so I have to click Cancel. Is it possible to increase this inter… (read more)

I try to update Firefox once a month, but every 6 hours I am notified about the release of a new version, so I have to click Cancel. Is it possible to increase this interval (at least to 24 hours) or disable it altogether?

I tried changing settings "app.update.interval" and "app.update.background.interval" but it didn't help.

Asked by booya 3 months ago

Answered by Agent virtuel 3 months ago

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Thunderbird "invisible" account with IMAP server

In my thunderbird "Unified Folders" inbox I have a folder "Mail for". I have no idea how this ended up here, but I can't find any account for it in my account settings an… (read more)

In my thunderbird "Unified Folders" inbox I have a folder "Mail for". I have no idea how this ended up here, but I can't find any account for it in my account settings and it keeps trying to connect to `test.imap.com` (notification shows up) - please, how do I remove this? (See images attached - as you can see, it lists 5 accounts but there is a 6th folder)

Asked by mozilla505 1 year ago

Answered by mozilla505 1 year ago

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Color management settings don't work after Windows 11 was pushed on me.

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined… (read more)

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined the offer several times. I then noticed that everything I had opened was now closed. So I opened everything up again, including Firefox.

My laptop has a wide-gamut display, and colours look oversaturated by default. It's one "feature" of this computer that I don't like. So, anyway, I had to fiddle with the color management settings in Firefox to get page elements like images and text not to look blindingly saturated. Aside from videos still being unchanged, the settings worked great for many months. Now, suddenly after this push for Windows 11, the color management has seemingly gone back to what it was like before I got it looking right. Nothing I change has any effect. Change settings. Restart browser. Nothing. Repeat that process until I'm ready to launch my laptop out the window.

I closed out and then re-opened Firefox. I refreshed the browser. I rebooted the system. Nothing. All color management settings don't take any effect.

Asked by ben-grieve 2 years ago

Answered by ben-grieve 2 years ago

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unread messages are not shown, but no filter is active

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inbox… (read more)

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting.

One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear.

Other folders (like sent) do show unread messages. Only the inboxes are affected.

Asked by tbee 1 year ago

Answered by tbee 1 year ago

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Settings lost after login to Firefox

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my set… (read more)

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?

Asked by Chris 1 year ago

Answered by Chris 1 year ago

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On every text line, I'm able to view the typing cursor as if I would be able to type

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the ap… (read more)

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

Asked by silas.osburn 1 year ago

Answered by cor-el 1 year ago

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Wrong Attribution for Interac Notification

When I send an Interac e-transfer, my bank sends me two email notifications. The first is that I have sent an Interac e-transfer, and the second tells me that the recipi… (read more)

When I send an Interac e-transfer, my bank sends me two email notifications. The first is that I have sent an Interac e-transfer, and the second tells me that the recipient has accepted it. Both of these notifications used to say that the sender was my bank, and continue to do that on my ISP's email portal. On Thuderbird, however, the first emails indicate that they are from my bank, and the second ones show that they are coming from my friend "John Smith" (who happens to be someone who sends me occasional Interac e-transfers). This has happened about 5 times now, and has done so over the last two months. This makes me very nervous! If Thunderbird is inserting someone else's name as the sender, and not my bank, is John Smith notified about anything? I do not want my private banking actions communicated to anyone other than me and/or my bank. And why does my ISP's email portal show the sender correctly, and Thunderbird makes up the fact that it is from John Smith? Any help with this would be greatly appreciated. I searched this forum for "Interac" and didn't find anything similar.

Asked by alan410 10 months ago

Answered by sfhowes 10 months ago

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Where can I find my key3.db ?

Hi I use several different Linux distros in all my machines. I am trying to merge my bookmarks for each OS in a computer into a file which I then will restore to all OSe… (read more)

Hi I use several different Linux distros in all my machines. I am trying to merge my bookmarks for each OS in a computer into a file which I then will restore to all OSes.

I am hoping to edit that file myself, as I may at a later stage try to merge all bookmarks from all OSes in all machines.

So I am thinking of looking into key3.db files and see if I can come up with something, but I can't find the file in Artix. I have not tried other OSes yet.

I am running Firefox Browser 136.0; Mozilla Firefox for Artix Linux; artixlinux - 1.0

Asked by wanwalk2 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago