Delete duplicate desktop icon

I have 2 identical Mozilla Firefox ICONS on my desktop. In my desktop FOLDER I only have ONE Firefox SHORTCUT! Question: How do I delete one of the ICONS? I don't want … (read more)

I have 2 identical Mozilla Firefox ICONS on my desktop. In my desktop FOLDER I only have ONE Firefox SHORTCUT! Question: How do I delete one of the ICONS? I don't want to delete one ICON because I might delete both. Can you help?

Asked by reneeart 6 days ago

Folder Tabs & Windows Always Synchronize

I have a new (one month old) Lenovo Yoga Book 9i with Win 11 and Thunderbird 115.7.0 (64-bit) installed, using Maildir folders. When opening another tab or window to view… (read more)

I have a new (one month old) Lenovo Yoga Book 9i with Win 11 and Thunderbird 115.7.0 (64-bit) installed, using Maildir folders. When opening another tab or window to view another folder (Right click, "Open in New Tab" or "Open in New Window"), the new tab or window opens in the new folder as it should. But so does the original tab/window! Opening further tabs and windows and switching between tabs/ windows and clicking on a new folder in any of the open tabs or windows results in all tabs and windows always being synchronized.  In other words, I cannot view two or more separate e-mail folders. They always all synchronize back to one folder. I can never have two different Thunderbird e-mail folders open at the same time!

Never had an issue like this before on other computers or earlier versions of Win/TB, including the same version of TB set up exactly the same way in Win 10 on another computer. As this is my only Win 11 machine, I cannot test it elsewhere. Has anyone else experienced this? Is it a problem with Win 11? Is there a solution, TB config setting perhaps?

Asked by YogaBookMark 6 days ago

Menu Button not working

I have Thunderbird 115.7.0 and my Menu button does not work, I click on it and nothing happens. I'm using Windows 11 and this is just one problem I have since "upgrading… (read more)

I have Thunderbird 115.7.0 and my Menu button does not work, I click on it and nothing happens. I'm using Windows 11 and this is just one problem I have since "upgrading" to 11. I can't find away to have Thunderbird to the inbox and I can't dd extensions(I think)without the Menu button. I should have stayed with Windows 10.

Asked by dmcgoo33 6 days ago

Автосохранение логинов

Здравствуйте. К своему стыду не могу разобраться. Поставил опции, во вкладке безопасность, удалять Куки и Историю по выходу из Firefox. При этом история сохраняется, при … (read more)

Здравствуйте. К своему стыду не могу разобраться. Поставил опции, во вкладке безопасность, удалять Куки и Историю по выходу из Firefox. При этом история сохраняется, при последующем запуске браузера. Так же при следующем запуске браузера, при авторизации на сайтах, автоматически заполняется поле "логин", "телефон". Как сделать что бы не заполнялся и была очищена история? Спасибо.

Asked by Иван Родионов 6 days ago

Print Scale Won't Go Above 100%

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens i… (read more)

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens if I try to make it bigger. I can make it smaller but it is too small to begin with. If I use Brave or Edge (using the same printer) it works I can adjust it and make it bigger up to 200 %. I have already reset the printer options in Firefox and tried when disabling all add-ons.

Asked by martin.haug 6 days ago

Losing all Tabs (pinned and not pinned) updating Firefox 118.0.2

Hello dear Support-Team! After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-sy… (read more)

Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

Asked by willihaben 6 days ago

Firefox randomly moves address bar suggestions around

Hi everyone, I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefo… (read more)

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

Asked by agwien 6 days ago

Thunderbird profile cannot print emails

Hello, I have a problem with printing in Thunderbird. When i try to print out the email, it prints the header and header only. The actual body (data) of the email will no… (read more)

Hello, I have a problem with printing in Thunderbird. When i try to print out the email, it prints the header and header only. The actual body (data) of the email will not print. Its only on this one profile, same pc another thunderbird account and works perfectly fine. The account have over 40 thousand important emails so they need to stay. Troubleshooting mode does not help too, same thing. Sometimes when it's plain html it will print but doesn't print tables. It just prints header (sender, receiver, date, etc), black lines how should the table look like but without any data inside. Same thing into PDF as well.

Asked by Jakub Chylinski 6 days ago

Thunderbird and Yahoo

I am trying to set up my Yahoo account with Thunderbird. I enter the email ad password and nothing happens. There are no popups. Just the checking password. I also tr… (read more)

I am trying to set up my Yahoo account with Thunderbird. I enter the email ad password and nothing happens. There are no popups. Just the checking password. I also tried generating an app password from yahoo and using it and it didn't work either

Asked by Joel Brillhart 6 days ago

email sub-folders disappeared

For no particualr reason that I can see, all my email subfolders have disappeared today (15 Feb). they were OK yesterday. Very worrying as the filing systems separates … (read more)

For no particualr reason that I can see, all my email subfolders have disappeared today (15 Feb). they were OK yesterday. Very worrying as the filing systems separates and keeps all things I want to keep. Can you help please ? What have I done and can I restore them somehow ? Adrian Simmerson

Asked by af7 6 days ago

Command + M keyboard shortcut on Mac fails to work

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu … (read more)

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

Asked by corbin.cloud 6 days ago

Previews lost

Suddenly, this morning, scanning my inbox, no messages are previewed. In the preview pane, there is only the header, and that is in an unnaturally large font family. I … (read more)

Suddenly, this morning, scanning my inbox, no messages are previewed. In the preview pane, there is only the header, and that is in an unnaturally large font family.

I am in Windows 10 and TB 123.0b5 (32 bit).

Asked by mctangora 6 days ago

Firefox fails to automatically populate subject when sharing link with email from YouTube

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube a… (read more)

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube app resultant email has a blank email subject

However above does correctly populate subject when using Chrome or it's derivatives like Bravo browser

Asked by EventHorizon 6 days ago

Different email load same folders and messages

I am setting up Thunderbird on a new computer. I have installed the most recent version of TB. I have different att/yahoo emails that are separate att/yahoo accounts an… (read more)

I am setting up Thunderbird on a new computer. I have installed the most recent version of TB. I have different att/yahoo emails that are separate att/yahoo accounts and not linked. When I set up the first account, it downloads all folders and emails perfectly. However, when I set up the next account, it will only download the same folders/emails from the first account. They are both set up as IMAP with unique usernames and passwords. I had the same issue when I transferred the TB profile from the old computer. I have no issues with different google email accounts. I have uninstalled TB and deleted all folders with no change when setting it up again. I have cleared all cookies on all browsers and closed them. Any solutions?

Asked by Bon Jovi 6 days ago

adobe apps open blank firefox browser page, how can i get adobe web based apps to open in firefox?

From my adobe account, I try to launch my web based apps so I can use the web based adobe acrobat, and the browser page opens as a blank screen only. I am on an older mac… (read more)

From my adobe account, I try to launch my web based apps so I can use the web based adobe acrobat, and the browser page opens as a blank screen only. I am on an older mac book w/ Yosemite 10.10.5 and Firefox is up to date wiht 78.15.0esr (64-bit). Please help! I need to be able to manipulate pdfs. Thank you

Asked by youngbloodfx 6 days ago

Comupter does strange things

Not sure why the computer will delete several sentences when trying to add a word or coma to the sentence. At times whole paragraphs have disappeared. Please help because… (read more)

Not sure why the computer will delete several sentences when trying to add a word or coma to the sentence. At times whole paragraphs have disappeared. Please help because we have lost important information.

Asked by danawhitfield 6 days ago

Cannot access an app I click "Stop Page" on a week ago

I had Wavve.co app installed on my laptop. Was using it but started to have problems (ie, the app slowing and then not working at all). Firefox showed me a message that s… (read more)

I had Wavve.co app installed on my laptop. Was using it but started to have problems (ie, the app slowing and then not working at all). Firefox showed me a message that said something to the effect that this page was slowing down the browser, did I want to "Stop Page"?

So I clicked "Stop Page", but now even after doing a reset to a date PRIOR to installing the app, I still cannot access the app on this laptop. Will I now need to switch to another browser to continue working with Wavve? Is there ANY way to UNDO that action? Suggestions?

Thanks in advance for your help.

Asked by mjm-admin 6 days ago

Google Images won't load GIFs, can't click on recommended images.

Hi! Relaying this for another Firefox user. Whenever they go to Google Images, it seems like the images don't fully load. GIFs don't play, and it ends up showing the prev… (read more)

Hi! Relaying this for another Firefox user. Whenever they go to Google Images, it seems like the images don't fully load. GIFs don't play, and it ends up showing the preview rather than the full image. This isn't happening on other sites like Bing. Any ideas what could be causing this? A uninstall and reinstall didn't help.

Thank you so much!

Asked by chinchouchannel 6 days ago