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Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 3 months ago

Last reply by cor-el 25 minutes ago

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from … (read more)

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Asked by Anne 1 month ago

Last reply by cor-el 4 days ago

Support ECH or ESNI in 128.2.0esr

Hello, I installed Firefox 128.2.0esr. I set the next parameters in GPO for settings DNSOverHTTPS: "DNSOverHTTPS": { "Enabled": true, "Provi… (read more)

Hello,

I installed Firefox 128.2.0esr. I set the next parameters in GPO for settings DNSOverHTTPS: "DNSOverHTTPS": {

                      "Enabled":  true,

"ProviderURL": "https://safe.dot.dns.yandex.net/dns-query", "Locked": true, "Fallback": true }.

But when checking via https://www.cloudflare.com/ru-ru/ssl/encrypted-sni/#results I get (screenshot in attachment). As you can see from the screenshot, DNS and SNI did not receive the coveted check marks.

Secure DNS We weren’t able to detect whether you were using a DNS resolver over secure transport. Contact your DNS provider or try using 1.1.1.1 for fast & secure DNS. DNSSEC Attackers cannot trick you into visiting a fake website by manipulating DNS responses for domains that are outside their control. TLS 1.3 Nobody snooping on the wire can see the certificate of the website you made a TLS connection to. Secure SNI Anybody listening on the wire can see the exact website you made a TLS connection to.

In my browser / about:config: network.trr.mode = 2 network.trr.uri = https://safe.dot.dns.yandex.net/dns-query

In 128.2.0esr there is no protection against ESNI interceptions and ECH is enabled by default? Or is the problem that the DNS provider does not support the technology from Mozilla? Or what other settings we need use (via GPO)?


Thank you.

Asked by Mark Talala 1 week ago

Last reply by Valentin 4 days ago

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (read more)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 2 weeks ago

Last reply by Edward Sullivan 1 week ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 3 weeks ago

Last reply by jonzn4SUSE 1 week ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 3 weeks ago

Last reply by TechHorse 1 week ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 3 weeks ago

Last reply by NoahSUMO 1 week ago

Want to see only fixed/pinned shortcuts on the New Tab page

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut… (read more)

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut page Even the pages I recently visited have been added to the shortcut, so I have to remove them daily. It's so inconvenient.

Asked by jk7063 1 month ago

Last reply by Sassa Status 1 month ago

How do i keep my work computer browser seperate from my home browser account

How do i keep my work computer browser seperate from my home browser account??? Somehow out of the blue my home firefox account became my work firefox account? All my … (read more)

How do i keep my work computer browser seperate from my home browser account???

Somehow out of the blue my home firefox account became my work firefox account? All my work shortcuts or bookmarks appeared at my home but i dont want them.

Asked by rsmith7 2 weeks ago

Last reply by cor-el 1 week ago

Firefox and Tabs are crashing constantly

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab. Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-… (read more)

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab.

Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-8031-d0a8727cfe84 bp-82bd73ea-41bf-4749-b734-12dac0240905 bp-d0f62122-a2cb-49fd-828e-b5fea0240828

Can anybody help me? Thanks :)

Asked by daniel336 2 weeks ago

Last reply by cor-el 1 week ago

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue.

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chr… (read more)

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chrome. Both offer too much "bloatware" for me.

I really would like to find a way to continue using Firefox.

Asked by kabeisner 2 weeks ago

Last reply by NoahSUMO 1 week ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 2 weeks ago

Last reply by cor-el 2 weeks ago

restore tabs from previous session before crash

I have all of my settings appropriately set according to all recommendations and instructions. When my Firefox opened it had a notice that it had updated. However, when i… (read more)

I have all of my settings appropriately set according to all recommendations and instructions. When my Firefox opened it had a notice that it had updated. However, when it opened ALL of my previously opened tabs were gone. I need them ALL restored since I am a business owner and masters student and rely on them being readily available.

Asked by Sarah Morris 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

previous tabs not opening on initial boot up

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "R… (read more)

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "Recently Closed Windows"

Asked by rgb48 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Issues with sound specifically only in Firefox

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites… (read more)

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites etc. This affects my primary speakers which are set as my default audio device. When I use my headphones, I do have sound.

When I use any other application whether it is steam and the advertisements built into it for game trailers etc, GoG and i'm running a game, running another third party app for games, I have sound on all devices with no issues.

I have checked to see if my settings are mirrored for each device and cannot find any differences. When running youtube in Microsoft Edge and Firefox, my settings are the same but only Edge gets sound. I have tried doing all of this with and without addons installed for Firefox. I have also disabled VPN, tried PC restarts and a fresh install of Firefox.

Asked by Skarwind102 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago