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Unable to connect to IMAP server message keeps appearing

Hi I keep getting the message "Unable to connect to your IMAP server". I have reduced the number of 'server connections to cache' from the default 5 down to 1. Thanks … (read more)

Hi I keep getting the message "Unable to connect to your IMAP server". I have reduced the number of 'server connections to cache' from the default 5 down to 1. Thanks

Asked by acp100 37 minutes ago

Cannot send mail on gmx.co.uk acct, but gmx.net works on oauth2. But oauth2 is missing on gmx.co.uk

I can receive mail fine. Cannot send mail on gmx.co.uk acct, but gmx.net works on oauth2. But oauth2 is missing on gmx.co.uk It's just not on the pulldown. I tried a n… (read more)

I can receive mail fine. Cannot send mail on gmx.co.uk acct, but gmx.net works on oauth2. But oauth2 is missing on gmx.co.uk It's just not on the pulldown. I tried a new thunderbird acct for gmx.co.uk but oauth2 is still missing.

Asked by Steevo 5 days ago

Last reply by Steevo 8 hours ago

can't send mail on new personal Outlook.com account

Can get(POP3), but can not send emails to a newly created personal outlook.com account. the following error occurs when trying to send mail: Unable to authenticate to Out… (read more)

Can get(POP3), but can not send emails to a newly created personal outlook.com account.

the following error occurs when trying to send mail: Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)

all my setting are correct per thunderbird and microsoft:

  (smtp-mail.outlook.com, port 587,  STARTTLS, OAUTH2, xxxxx@outlook.com)

thunderbird error log file contains the following: . . . mailnews.smtp: S: 535 5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. Visit https://aka.ms/smtp_auth_disabled for more information. [CH5P220CA0005.NAMP220.PROD.OUTLOOK.COM 2026-02-28T23:29:21.878Z 08DE7703D4D1982A]

SmtpClient.sys.mjs:452:17 mailnews.smtp: Command failed: 535 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. Visit https://aka.ms/smtp_auth_disabled for more information. [CH5P220CA0005.NAMP220.PROD.OUTLOOK.COM 2026-02-28T23:29:21.878Z 08DE7703D4D1982A]; currentAction=_actionAUTH_XOAUTH2 SmtpClient.sys.mjs:578:19 mailnews.smtp: Error during AUTH XOAUTH2, sending empty response . . .


Based on my understanding its seems thunderbird is using SMTP AUTH instead of OAUTH2 as required for newer personal outlook.com accounts. Is my assessment correct? If so, is there a fix?

Asked by tbirdUser_t3 2 days ago

Last reply by tbirdUser_t3 14 hours ago

Ready to Switch from Mozzilla - Last Try

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corr… (read more)

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

Asked by ejkeuck 14 hours ago

Not displaying correctly in Firefox

Hi, I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, na… (read more)

Hi,

I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, navigation, and layout, are not rendering correctly in Firefox, even though they work fine in other browsers like Chrome and Edge.

I’ve checked:

The website code is valid and loads without errors in other browsers

SSL certificate is active and pages are secure

JavaScript and CSS files are loading correctly

Could this be a Firefox-specific compatibility issue, or something related to caching, security settings, or mixed content? I’d appreciate guidance on how to debug and fix this problem so my site works consistently for Firefox users.

Thank you!

Asked by Fixit Home 22 hours ago

Last reply by Fixit Home 22 hours ago

Не загружаются картинки входящего письма в электронной почте

В полученном письме с почты THE AHMAD TEA STORIES d.gorshunova@sdc-foods.ru, у меня не отображаются картинки - показывает значок разбитого изображения в верхнем левом угл… (read more)

В полученном письме с почты THE AHMAD TEA STORIES d.gorshunova@sdc-foods.ru, у меня не отображаются картинки - показывает значок разбитого изображения в верхнем левом углу. От других адресатов картинки загружаются. И в других браузерах все картинки с этой почты показывает. Пожалуйста, почините!

Asked by katjaradko1 1 day ago

Firefox tabs go unresponsive and crash when I open picture-in-picutre.

When I use picture-in-picture for any video, all of my firefox browser windows go unresponsive. I can move the cursor around, but it won't allow me to click on anything. … (read more)

When I use picture-in-picture for any video, all of my firefox browser windows go unresponsive. I can move the cursor around, but it won't allow me to click on anything. The only way to stop it is to open a brand new window which makes it responsive again and then close out of the PIP video. Sometimes it lets me go back to using the browser as normal, and other times it causes all firefox windows to crash. I'm using Windows 10. This issue only began happening about 10-ish days ago.

The Crash Report IDs are: bp-42f92617-671a-4e30-9d32-e1def0260302 bp-64cb35b0-5ab7-4b9d-8a80-7d2470260302

Asked by Venym 1 day ago

Last reply by Venym 1 day ago

Cannot send email via Thunderbird - suddenly

I've checked and double check as well has changed the outgoing settings from 465 to 587. Nothing works. Help148.0 Sending of the message failed. An error occurred while… (read more)

I've checked and double check as well has changed the outgoing settings from 465 to 587. Nothing works. Help148.0 Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-555627.sys.comcast.net resomta-h2p-555627.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

Asked by John Beeman 1 day ago

I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Asked by Louscannon3 2 days ago

Last reply by Louscannon3 1 day ago

after the last update the restore previous session button is no longer there.

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the group… (read more)

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the groups are there but can no longer use them. how can i uninstall mozilla firefox

Asked by jaMESTHEYOUNGER 1 day ago

My main firefox profile was trashed by a cache cleaner program and now I need my open tabs back

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly… (read more)

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly overwriting my recent backup. When I tried running firefox again, it had regressed to an earlier snapshot of my profile and was reloading all my tabs as well. Also, all my previous sessions and my history was all erased. This program should not have erased those, and if it had not, I could have simply let the tabs reload and been fine. So my profile was left in an earlier state with no way to recover current tabs. I have many, many, many open tabs on firefox, which has NEVER been a problem whatsoever. All my tabs were in an earlier version. I, however, found that firefox had made a partial backup of my profile into another folder in the same folder as my profile, but this backup was not complete, and trying to use it as a complete profile resulted in only a few tabs open at all, worse than even before. But this limited backup included my complete, current history. Are there any other file or files in this limited profile backup that I could use to restore my open tabs? I am using the absolute latest and newest version of firefox. My sessions and similar files are missing from both folders. It seems this funny little partial profile backup was made, and I was hoping there was a way to restore my open tabs from this little, smaller, partial firefox backup profile folder. Has anyone ever seen this, and how can I recover?

As of now, I restored an 11-day old profile and was able to import my new history into that using an extension, and if worst came to worst, I could at least recover my history and all the sites in that time of the missing 11 days I had went into, but I was hoping to recover my current tabs from that time as well. In this limited profile backup folder that exists next to the profile folder that was trashed, Is there any other file besides the session files that could have stored my open tabs, that I somehow didn't see or know about, which I could use to get my tabs back? I would willingly let firefox reload my tabs if possible to restore them as they were before this happened.

Thank you very much,

Gino Costa

p.s. you can email me at [edited email from community support forum] if you have any answers

Asked by GCosta 2 days ago

Get All New Messages and Shift + F5 don't work in Thunderbird

Doesn't matter if I click File -> Get All New Messages or press Shift + F5 nothing happens and I don't get emails. Have to check each email account one by one. Downgra… (read more)

Doesn't matter if I click File -> Get All New Messages or press Shift + F5 nothing happens and I don't get emails. Have to check each email account one by one. Downgrading all the way to version 78 didn't help. What can be wrong?

Also I've tried installing a special add-on to get all new message: https://addons.thunderbird.net/en-US/thunderbird/addon/get-all-mail-button-for-tb78. But it's not working either. Just nothing happens when I press the button provided by the add-on.

Asked by Олег Меркурьев 2 days ago