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Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Asked by Gavin Duncan 1 month ago

Last reply by Norma White 6 days ago

Used different login ID for desktop and mobile. Need to sync mobile to desktop.

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new … (read more)

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

Asked by guidedenglish753 1 week ago

Last reply by wxie 1 week ago

Accounts not syncing

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & … (read more)

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & no matter how many times i try my passwords are not being synced. I have imported them from my last device but the only password that is showing is the mozilla firefox account. Please help as i am constantly having to change my passwords as the previous ones are not shown. Thanks

Asked by Cheeky Charlie 1 week ago

Last reply by Paul 1 week ago

I've tryed all obvious instructions and my bookmarks toolbar will not sync

I've tryed all obvious instructions and my bookmarks toolbar will not sync Moderator note: This question has been edited to remove a markdown artifact. … (read more)

I've tryed all obvious instructions and my bookmarks toolbar will not sync

Moderator note: This question has been edited to remove a markdown artifact.

Asked by johnwashburncfp 2 weeks ago

Last reply by Denys 1 week ago

Я не синхронизировались данные аккаунта

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that sy… (read more)

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that synchronization was enabled on my old browser. I tried turning it off and on again, but nothing helps. Please help me get my data back!

Asked by Icing 2 weeks ago

Last reply by TyDraniu 2 weeks ago

confirmation code

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full S… (read more)

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.

Asked by mutang 3 weeks ago

Last reply by Denys 3 weeks ago

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Asked by BaderJDCPA 3 weeks ago

Last reply by WhatABee 3 weeks ago

sync problem

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(t… (read more)

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(the sync button will freeze) and even do if you dont do anything sync button will freeze and wont sync with linux firefox. when this happen i have to uninstall my firefox and reinstalled it.

Asked by san 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

lost account data despite sync?

i recently switched to zorin os from windows 11 and i noticed my firefox data was gone (despite being signed in + syncing my passwords) could it be my wifi? an unrecogni… (read more)

i recently switched to zorin os from windows 11 and i noticed my firefox data was gone (despite being signed in + syncing my passwords) could it be my wifi? an unrecognized device? its the same laptop + network so idk what

Asked by funnycyancup 1 month ago

Last reply by jonzn4SUSE 1 month ago

Bookmarks

I have Firefox reinstalled, it is not syncing bookmarks, history. I tried to import booksmarks from edge but it could not find the file or said it does not have any bookm… (read more)

I have Firefox reinstalled, it is not syncing bookmarks, history. I tried to import booksmarks from edge but it could not find the file or said it does not have any bookmakrs on it which was not true.

Asked by ebp678 1 month ago

Last reply by Paul 1 month ago

Sync Fails, Inorrect instructions no obvious workaround

Running Mint on a removable drive on Win 11 machine. Launched Firefox and wanted to sync across devices. Finally ended up here (see attached). There's no "synch & sav… (read more)

Running Mint on a removable drive on Win 11 machine. Launched Firefox and wanted to sync across devices. Finally ended up here (see attached). There's no "synch & save data" and the other sync at top of settings doesn't follow that path. The image on the Mint desktop doesn't scan within Firefox and using a separate scanner app produces a "do this within FF" error. Confusing and no way to resolve. I tried an extension scanner no help. Attachment shows Sync Now only possible method not correct (what I describe above).2nd image is what I see on PC screen (via Mint).

Asked by marksjc 2 months ago

Last reply by jonzn4SUSE 2 months ago

bookmarks

My bookmarks have disappeared/ not transferred to my android phone, recently bought, BUT, they have also disappeared off my computer which i have owned for more than five… (read more)

My bookmarks have disappeared/ not transferred to my android phone, recently bought,

BUT, they have also disappeared off my computer which i have owned for more than five years.

Both are showing that I am signed into my account.

Asked by fredplaintree 2 months ago

Last reply by Ahsan sahab 2 months ago

Lockwise

I have linked, synced, authenticated, the whole nine, all my logins are gone, what’s wrong? I’m logged in on my phone, tablet and laptop, still nothing. What am I doing w… (read more)

I have linked, synced, authenticated, the whole nine, all my logins are gone, what’s wrong? I’m logged in on my phone, tablet and laptop, still nothing. What am I doing wrong?

Asked by Donny 2 months ago

Last reply by Paul 2 months ago