Showing questions tagged:

why do I need a profile when I am the only one using my computer and programs

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the F… (read more)

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

Open 2 1 6

The browser automatically starts, ignoring the disabling of this setting when the PC starts.

I have a problem with the browser automatically starting when I start my PC. I have this feature disabled (!) ("Open Firefox automatically when your computer starts up" t… (read more)

I have a problem with the browser automatically starting when I start my PC. I have this feature disabled (!) ("Open Firefox automatically when your computer starts up" turned OFF) Everything was fine, but then I started using the "profiles" feature - browser start's to open automatically when i start up my pc.

when I created a new profile (in addition to the main one). The problem appeared, and that was a long time ago (at least half of year ago it was already as now). I hoped that it would be fixed and didn't write to support. Windows and the browser itself have been updated several times since then - this did not help.

Changing the settings in different profiles, creating / deleting them, and other basic actions did not help. What happens is that the browser ALWAYS opens when I start the PC (Profile selection tab, i have turned ON "Select profile when Firefox start up")

I tried turn off \ delete all plugins, turn on\turn off almost every default setting, no effect. What should i do?

Browser version - 150.0 (64-bit) (from "settings-about firefox") Windows 11 Pro 25H2

Currently have 4 profiles in Firefox - but problem appeared after creation on 2nd profile. "Open Firefox automatically when your computer starts up" turned off in every profile.

Open 1 5

Multiple accounts

My wife and I both have Thunderbird accounts. The issue is that when we open Thunderbird, both accounts show on one screen. Is there any way to separate logins and only… (read more)

My wife and I both have Thunderbird accounts. The issue is that when we open Thunderbird, both accounts show on one screen. Is there any way to separate logins and only show each of our accounts on the screen?

Thanks, Sam Orner

Open 3 7

Can't find stored files I have had for many years,

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically… (read more)

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically search for working and recommended server configurations. It asked for Full Name; Email: and Password. Fearing it was a scam I filled in my server settings manually. My server is Centurylink but my email address is embarqmail.com so when I filled in my info the send was smpt.centurylink.net port 587 (which was fine) The problem was with receive: I guess my old setup was pop.embarqmail.com port 110 and I put in pop.centurylink.net port 995 which is what Centurylink's website called for. Well this one worked and it downloaded 800 messages but no saved folders and the Thunderbird screen layout looks different from the one I am used to. A few minutes later the pop.embarqmail setup downloaded the same messages but still no saved messages. It looks like I have 2 profiles. Did the last one I entered override the old and wipe out files I had stored. Is there a fix for this mess I have created and can I retreive my old folders and messages? I tried doing a system restore and it didn't work due to corrupted files. Oh, I'm still using windows 7. Thanks

Open 3 15

All my emails are gone when Thunderbird opens, and I am asked to set up an account - which I do, BUT the same thing happens the next time Thunderbird is opened - no emails, no account.

Thunderbird is suddenly opening without any of my emails or folders, and asking me to set up an email account - so I put in my email details (I'm with aol) - and it conne… (read more)

Thunderbird is suddenly opening without any of my emails or folders, and asking me to set up an email account - so I put in my email details (I'm with aol) - and it connects to the aol server and my folders re-appear (initially without emails in them, but when I click on the folders the emails start downloading afresh from aol). So it seems that all will be well when the emails are all downloaded again. HOWEVER, after closing Thunderbird and opening it again, all my emails are gone again, and Thunderbird is yet again asking me to set up an account. I can do this again, and the same thing will happen again. Everything is lost again when Thunderbird is closed, and when I start it again, I will be asked to set up an account, and all my emails are gone yet again. I have been using Thunderbird for years and years and years. Suddenly out of the blue this happens, and I'm stuck with using aol's web mail platform directly (not great!!!) Also, Thunderbird suddenly looks different - like it's been updated (which I assumed initially had happened) but the update history still only shows the final release for Windows 7, so this is a bit puzzling, and an odd coincidence that the layout and appearance of Thunderbird has changed at the very same time it stops working for me.

Open 1 13

Can't see my profiles in the new profiles UI

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, wh… (read more)

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

Open 8 1 46

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 1 22

Turning off the Firefox Profiles message

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello t… (read more)

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Open 2 16

Profile management

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back t… (read more)

Hello I got a pop up or it was new tab informing about new firefox functions. It was about profile creation and management. Now i have two profiles and cant switch back to my old one. I cant seem to be able to delete new profile to return to my old one.

Open 3 159

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none wored.

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend he… (read more)

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none worked.

Open 1 14

104.9.0esr 64-bit: - Profile? What profile? (Lots of email, but the Thunderbird profile is MIA...and the app itself is hiding from me!))

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied..… (read more)

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied...

...but discovered when I started looking into switching over to the 145 default release that I have a capital-P Problem. The first thing recommended on making that change is - sensibly - to back up one's Thunderbird profile. Only as far as I can tell, I don't *have* any such file anywhere on my system. [To answer the obvious question - yes, I've got "View" set in File Explorer such that it should be showing me hidden files.]

I have drilled downward through all the USERS subdirectories on my C: drive. "Default" and "Public" have nothing at all (as one might expect). My personal subdirectory has a Mozilla directory under "Roaming", and both a Firefox and a Thunderbird directory therein, but the only things in the Thunderbird directory are an empty folder labeled "Crash Reports" and a tiny "desktop.ini" file.

There is a "Mozilla Firefox" directory under Program Files, but nothing in that hierarchy looks applicable. There is a "Mozilla Maintenance Service" directory under "Program Files (x86)", but nothing there appears relevant. There is a "Mozilla [alpahnumeric hash]" subdirectory under "Program Data", but nothing there appears relevant.

And in fact, I begin to think I have a bigger issue than I thought I did...because the more I poke at my C: drive, the less I'm seeing...to the extent that I'm not at all sure where the Thunderbird program itself (not to mention a quite large accumulation of associated email) is being kept.

Which would be nice to know if one were attempting to back up one's mail before changing program versions....

Open 1 3

Did the resport profile and all gone

I did the profile thing and there's only one blank profile showing. I did the CMD prompt -P and there is only Default showing. This new upgrade has destroyed everything … (read more)

I did the profile thing and there's only one blank profile showing.

I did the CMD prompt -P and there is only Default showing.

This new upgrade has destroyed everything

Open 2 7

Explain Original Profile

I'm trying to understand Profiles, especially since I am transitioning to a new laptop. On my older machine, I have an Original Profile. Since I've never specifically cr… (read more)

I'm trying to understand Profiles, especially since I am transitioning to a new laptop.

On my older machine, I have an Original Profile. Since I've never specifically created a profile, I assume that Original Profile contains my current Settings, Bookmarks, etc. Is that a correct assumption?

My new machine also has an Original Profile. Do I need to copy my Original Profile from my older machine to the newer machine? Should I rename the profile on the new machine or leave it as Original Profile?

Open 1 11

Firefox will not open, it is asking me to sign in and create a profile

I used Firefox this morning and it worked normal. This evening however it will not open as normal. It appears to want me to create a new profile. It does not have a… (read more)

I used Firefox this morning and it worked normal. This evening however it will not open as normal. It appears to want me to create a new profile. It does not have a toolbar or any of my bookmarks What do I need to do to restore

Open 1 6

can i add another profile to firefox in addition to my own?

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his histor… (read more)

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his history, passwords, etc can be imported but I don't know how to add his profile to Firefox along with mine.

Please help.

Open 1 24

CAN'T EDIT/DELETE PROFILE IN NEW PROFILE MANAGER

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up a… (read more)

No matter what I've tried, I cannot figure out a way to edit or delete the profile from the new profile manager. Both about:editprofile and about:deleteprofile show up as a blank page (with how it looks on my normal profile for comparison). I have tried deleting the folder multiple times, but the icon still shows up in the manager and clicking it just creates a new profile with the default settings. It also does not appear when using firefox.exe -p. I had previously been using the about:profiles to manage my profiles and wanted to see if I liked the new version (I didn't), hence why I was using it in the first place.) I'm currently using Firefox version 149.0 and Windows 11 on the latest version. I have found no solution that gets rid of it. I would also be fine getting rid of the profile manager UI so it stops bothering me.

Open 5 36