All Products Support Forum

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Dear all,

Microsoft banned all basic authentication method from Office365 because these method does not support multi factor authentication.

After that, I reconfigured the the configuration by used OAuth2 method on latest version of Thunderbird (78.5.1 (32-bit). The result as follows: + Can not receive new email from Offfice365 (Alert: As attached file No. 1)

+ However, I can send the email normally with OAuth2 via SMTP

Please help me fix this problem.

Thank you so much for your support.

Hi all -

Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things:

Issue 1 -

All of the mail folder icons are no longer yellow. Just a stark white with a black edge. I attached an Image of the issue for review.

Issue 2 -

My Message Composition Pane is dark with white letters and most incoming text mail is the same.

I do have some dark colors set up under PC Settings -> Personalization but everything was working perfectly prior to this new release.

I attached Images of the issue for review. Note the "dark haze" over the HTML email.

No add-ons are enabled!

Any help appreciated! Kind of urgent to me.

TIA :)

There are always PR_END_OF_FILE_ERROR type error given by Firefox when opening secure https:// official web sites of government of India, which end in gov.in Why not firefox browser allow opening such websites which are authenticated government web sites ?

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .

https://support.mozilla.org/en-US/questions/1333289 https://support.mozilla.org/en-US/questions/1333332 https://support.mozilla.org/en-US/questions/1333503 https://support.mozilla.org/en-US/questions/1333613 https://support.mozilla.org/en-US/questions/1333506 https://support.mozilla.org/en-US/questions/1333571

No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug?

My issue began when I changed my Gmail password. Now every time I try to connect to gmail, Google login prompt pops up. I keep clicking "allow", but to no avail. Google security notified me that an unauthorized device was trying to gain access to my gmail account and gives me no options. What am I to do?

All my settings seem to be in order both in Gmail and Thunderbird. What have I missed?

Note: two other Gmail accounts are working seamlessly.

Please help.

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file:

/* Modify to change window drag space width */
:root[tabsintitlebar="true"] #nav-bar{ --window-drag-space-width: 24px }

.titlebar-buttonbox-container{
  position: fixed;
  display:block !important;
  top:0;
  right:0;
  height: 40px;
}
#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

:root[sidemode="maximized"] > #navigator-toolbox{ padding-top: 8px !important; }
:root[sizemode="maximized"] .titlebar-buttonbox-container{ top: 8px }

:root[uidensity="compact"] .titlebar-buttonbox-container{ height: 32px }
.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }
#titlebar{
 -moz-box-ordinal-group: 2;
  -moz-appearance: none !important;
}
:root[tabsintitlebar="true"] #nav-bar{
  padding-right: calc(138px + var(--window-drag-space-width,0px));
  padding-left: var(--window-drag-space-width,0px)
}
.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

/* Menubar on top patch - use with Fx65_tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

#navigator-toolbox{ margin-top: 22px }
#toolbar-menubar{
  position: fixed;
  display:block !important;
  top: 0px;
  height: 22px;
  margin-top:1px;
  width: 100%;
  overflow: hidden;
}

#toolbar-menubar .titlebar-buttonbox-container{ height: 22px; }
#toolbar-menubar .titlebar-button{ padding: 2px 17px !important;  }

/* This will allow you to MAYBE put some items to the menubar */
#toolbar-menubar > *{ float: left }
#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Makes tabs toolbar items zero-height initially and sets enlarge them to fill up space equal to tab-min-height set on tabs */
/* Firefox 65+ only */
/* !!USER!! -  REMOVE ALL BUTTONS you can from the tabs toolbar */

/* Configurable window drag space  */
:root[sizemode="normal"] #nav-bar{ --window-drag-space-width: 20px }

#titlebar{ -moz-appearance: none !important; }
#tabbrowser-tabs, #tabbrowser-tabs > .tabbrowser-arrowscrollbox{ min-height: 0 !important; }
:root:not([customizing]) #tabbrowser-tabs .tabs-newtab-button,
:root:not([customizing]) #TabsToolbar .titlebar-button{
  -moz-appearance: none !important;
  height: 0px;
  padding-top: 0px !important;
  padding-bottom: 0px !important;
  -moz-box-align: stretch;
  margin: 0 !important;
}
#tabbrowser-tabs .tabbrowser-tab{ height: var(--tab-min-height) }
#tabbrowser-tabs .tabbrowser-tab[first-visible-tab="true"][last-visible-tab="true"]{
  visibility: collapse !important;
}

/* Button re-styling */
#tabbrowser-tabs .tabs-newtab-button:hover{ background-color: var(--toolbarbutton-hover-background) }
#tabbrowser-tabs .tabs-newtab-button > .toolbarbutton-icon{
  padding: 0 !important;
  transform: scale(0.6);
  background-color: transparent !important;
}
/* Extra top padding  in maximized window */
:root[sizemode="maximized"] > #navigator-toolbox{ padding-top:7px !important; }
/* Fix window controls not being clickable */
#toolbar-menubar:hover{
  min-height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  -moz-appearance: initial !important;
}
#nav-bar{ padding: 0 var(--window-drag-space-width,0px) }

/* Hide blue stripe on active tab */
.tab-line[selected="true"] {
  opacity: 0 !important;
}

 #toolbar-menubar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}
 #TabsToolbar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}

/* Change Color of Active tab */

/* Change Color of Normal Tabs */
tab:not([selected=”true”]) 
{
	background-color: rgb(240,240,245) !important;
	color: black !important;
}

/* Hide solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] {
  visibility: collapse;
}
/* Hide New Tab Button immediately next to solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] + toolbarbutton {
  visibility: collapse;
}

Any help is appreciated.

In Firefox 74, I would like to make the default start page dark. Plugins will not work for this, and an I have not seen, option in the settings. I searched and I didn't see anyone ask this specific question. Thanks in advance!

Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and make changes?

Thanks