Mail continually going into junk, even when not marked as junk or in my address book.

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are… (read more)

I am getting very frustrated with the junk mail. I have very important emails ending up in junk. They aren't marked as junk but they are still being put in junk. Most are in my address book so shouldn't be there at all. Even when I mark them as not junk, they still get put in junk. I've reset the adaptive junk and it makes no difference. I've even turned off all junk settings and they still go into junk! I'm totally at a loss as to what to do. Please, can someone help? I'm seriously considering giving up on Thunderbird and using a different email client.

Asked by barbturnbull60 13 hours ago

Last reply by sfhowes 7 minutes ago

Thunderbird check destination domain

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find … (read more)

I am dislexic and sometime mis-type the destination domain address. Can I get Thunderbird to check the domain exists before sending it to the mail server? I can't find an addon to do this. Sometimes there is a considerable wait before I get an error message back.

Asked by Peter Allott 12 hours ago

Last reply by sfhowes 11 minutes ago

Export to Android

Hello, Looking to export my W.10 installed: 128.4.2esr (64-bit) But the Export to Mobile does not show my account. I have a single email running POP inbound and SMTP ou… (read more)

Hello, Looking to export my W.10 installed: 128.4.2esr (64-bit) But the Export to Mobile does not show my account.

I have a single email running POP inbound and SMTP out with SSL/TLS.

Should I be able to export that to mobile?

Many thanks, Simon.

Asked by sca66075 11 hours ago

Last reply by sfhowes 18 minutes ago

Is version 131.0.1 supposed to be a stability update?

The version 131.0.1 on this page - https://product-details.mozilla.org/1.0/thunderbird.json Lists it's category as "Stability" when the release notes page say it's for t… (read more)

The version 131.0.1 on this page - https://product-details.mozilla.org/1.0/thunderbird.json

Lists it's category as "Stability" when the release notes page say it's for testing here - https://www.thunderbird.net/en-US/thunderbird/131.0.1/releasenotes/

Hopefully something can be adjusted or fixed as I don't believe the 131.0.1 should be in the "Stability" category on the first link/json data.

Asked by andrew.lund 8 hours ago

Last reply by James 53 minutes ago

Ik kan niet inloggen

Ik zal het zo goed mogelijk uitleggen Ik heb meerdere account waar er één van Microsoft is maar die heb ik zodanig beveiligd dat hij eerst naar twee gmails en code verstu… (read more)

Ik zal het zo goed mogelijk uitleggen Ik heb meerdere account waar er één van Microsoft is maar die heb ik zodanig beveiligd dat hij eerst naar twee gmails en code verstuurd voordat ik in kan loggen mijn pech is dat bij één van mijn gmails kan ik sowieso al niet inloggen dus daar heb ik hulp bij nodig en gewoon de meest simpele manier lijkt wel bij Microsoft kan inloggen dit onder andere om de reden dat ik best wel behoorlijk wat geld op een Microsoft rekening heb staan Ik geloof niet dat ik hier een foto van bij kan voeren en neem wel dan zal u het zo ook zien al is het tenminste tweede een vrij onduidelijke foto maar dat is één van de drie foto's dat er laptops zijn besteld maar die ik nooit heb ontvangen maar eentje ontvangen Je kan ook de eerste foto zien dan mag u over twijfelen Ik heb €100 op mijn rekening over laten schrijven en je ziet wat de uitgave gezien is van die 7 dagen nog iemand dit lezen maar vraag ik je om mij te bellen net op telefoonnummer [phone number] svp niet naar 10 uur bellen bij Robert dank nu heb ik er nog één laatste foto bij gevoegd dan zie je waar dat ik ben maar de andere telefoon zie je ook wel dat die is nou daar ben ik letterlijk niet een klein beetje bij in de buurt maar die persoon die heeft hem wel al mijn gegevens en omdat laptop die ik toen heb besteld en uit Engeland amacteriskible is Eerst kom ik hem traceren met hun die handige vogel dat verwijderd Verras me eens met een positief bericht Ik zit niet vaak op deze site

Asked by Marcello 2 days ago

Last reply by markwarner22 1 hour ago

Myfairpoint.net SMTP settings

SMTP settings for MYFAIRPOINT.NET (Server Name, Port, Security, Authentication). I have now spent 5 hours and cannot get Thunderbird to send a message through Myfairpoint… (read more)

SMTP settings for MYFAIRPOINT.NET (Server Name, Port, Security, Authentication). I have now spent 5 hours and cannot get Thunderbird to send a message through Myfairpoint.net. It used to work for years with no problem. My inbox with IMAP is working just fine.

Asked by Ken Johnston 4 hours ago

Last reply by david 2 hours ago

log in Thunderbird mail on new laptop

Hi, I have thunderbird on my other laptop and working just fine. I got a new laptop today and am trying to set up thunderbird. It keeps saying either wrong config or uern… (read more)

Hi, I have thunderbird on my other laptop and working just fine. I got a new laptop today and am trying to set up thunderbird. It keeps saying either wrong config or uername password (I cannot remember the password anyway). Can help please? My email is frog911@globalnet.co.uk. Many thanks. I case that helps: incoming server is mail.globalnet.co.uk, outgoing is smtpmail.globalnet.co.uk. Christian Guitard +44 7889981144

Asked by frog911 5 hours ago

Last reply by david 2 hours ago

Need to lock down saved passwords with 2-step verification

My phone was hacked and because I was signed into Firefox, I believe my saved passwords were accessed. I had opened a political text in messenger, nothing to click on, n… (read more)

My phone was hacked and because I was signed into Firefox, I believe my saved passwords were accessed. I had opened a political text in messenger, nothing to click on, nor would I, closed the app and put down my phone. When I picked up my phone, messenger was opened with a text about to send with a password I've used, but no app name or website. I located which app it belonged to. I ran my virus protection, but phone was fine.

If there was a way to answer security questions, or send me an email or text to verify who I was before I could access saved passwords, that would be great. Could this be added to the web browser?

Asked by MK Bye 1 day ago

Last reply by Paul 3 hours ago

Firefox (Android) unintentionally uninstalled

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to resto… (read more)

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to restore previous session or the active tabs or is all this data also uninstalled/ lost? I have not been logged in with my firefox account.

Asked by akuatom 8 hours ago

Last reply by Paul 3 hours ago

pixel 7 charging issues

My pixel 7 when I try to charge it with a 10 fudb USB A ' USB C cable then the USB C cable that came with is connected to the USB A cable, will that slow down or stop c… (read more)

My pixel 7 when I try to charge it with a 10 fudb USB A ' USB C cable then the USB C cable that came with is connected to the USB A cable, will that slow down or stop charging all together?

Asked by Roy's Business PC 1 day ago

Last reply by Paul 3 hours ago

where do I open my gmail?

I am a retired senior and not tech savvy. I have a refurbished Dell laptop. I can't open my gmail account---see the emails, respond if necessary, save or delete.!!! … (read more)

I am a retired senior and not tech savvy. I have a refurbished Dell laptop. I can't open my gmail account---see the emails, respond if necessary, save or delete.!!! This is stupid. I shouldn't have this much trouble!!!.

Asked by Vicki Fischer 5 hours ago

Last reply by markwarner22 3 hours ago

thunderbird app is damaged

thunderbird working perfectly yesterday but today i received a message that the app is damaged - please move it to the bin ! i have lost my entire email history and … (read more)

thunderbird working perfectly yesterday but today i received a message that the app is damaged - please move it to the bin ! i have lost my entire email history and settings when i try to import from my previous profile i get a message saying "import failed unexpectedly" i am now left with the bare bones of a new installation... is there any way i can get back everything that used to be there ?

Asked by mic.w 7 hours ago

Last reply by david 4 hours ago

how to block access to add-on tab ?

I want to restrict access to several websites on a Linux Mint laptop. Downloaded "Block Site" add-on, works perfect! But it's quite easy to go to add-on tab and disable … (read more)

I want to restrict access to several websites on a Linux Mint laptop. Downloaded "Block Site" add-on, works perfect!

But it's quite easy to go to add-on tab and disable it, how do I prevent this?

Asked by barry.duplicki 5 hours ago

Last reply by TyDraniu 4 hours ago

unable to use keyboard shortcut for zooming in messages

It's bee a very long time since I've been able to zoom in on email messages using the shortcut CTRL+. Drilling through the menu works, but on some messages I have to go t… (read more)

It's bee a very long time since I've been able to zoom in on email messages using the shortcut CTRL+. Drilling through the menu works, but on some messages I have to go through all that 2 or 3 times to get the text large enough. I on version 128.4.2, Lenovo Thinkpad, and Windows 11, 64 bit. Is there anyway to fix this? That same shortcut works just fine in my browser, Opera version 114.0.5282.102, or anywhere else I use it.

Asked by genalsh 6 hours ago

Last reply by sfhowes 4 hours ago

Outgoing not working for Microsoft 365

Hi, I have my email set up and the incoming is fine. My outgoing is not allowing for me to send from a particular address. I have Microsoft 365 and am using the followi… (read more)

Hi, I have my email set up and the incoming is fine. My outgoing is not allowing for me to send from a particular address.

I have Microsoft 365 and am using the following credentials in my settings in Thunderbird, but it is still not work. See image attached.

Asked by thevirtualparalegal 5 hours ago

Last reply by sfhowes 4 hours ago