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Failure to download email from Optus. I have spent a number oif hours to no avail talking and typing with the Optus staff regarding this problem. 1. I can send email from TB but cannot receive. 2. I can see the incoming emails in their Webmail site. 3. Optus confirm my settings are correct for both the mail server and SMTP server. When I go to Settings> Security > Passwords > remove server so I can re-submit my password, the only one showing is the SMTP server. Should the incoming mail server also be shown?

I am frustrated and ready to dump TB but have bee with it many years and don't want to start again with another programme as I am 83 and am partially blind. Please can anyone assist?

Running Thunderbird 136.0 (current as of 14 March 2025) on Windows 11 machine. E-mail account is hosted on office365 and has a personal (i.e., myname@mydomain.com) SMTP error " Connection to server outlook.office365.com timed out" Parameters were set per recent article on thunderbird forum for office365.

Hello, my problem is with Thunderbird's Schedule.(the one linked to the emails service) I have deleted a birthday (recurring) in my calendar, the person has passed away. I received a strange message here after attached , sorry it is in French Since then I have not been able to modify, delete or move any of my old tasks! (move a meeting, cancel a meeting or change the meeting time) This message comes back every 10 seconds! Thanks for giving me a hint to solve this problem ! JP

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initial,first time re-start of Window if on old machine, option was to avoid this. How to fix? ...so I can set and set and use it.

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

hi

i just recently re-installed a new ver. of TB tonight i go to reply to an e-mail & notice the send function is not avail to send reply see attach

the button is grayed out & there is no send function

i did have my address book avail but it is not visible either ( this is another issue i have ) i did move from another profile

don`t know how to fix either. both profiles have the following files in them which do i have to copy & paste or overwrite see attach

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

As of yesterday, 3/18/25, I can no longer dismiss or pause and calendar notifications. The drop down works but the dismiss or pause doesn't work. All I can do is close the Window. This seemed to start after a Microsoft update/restart. Gee, who'd a thunk it? Jeff

We have 1000 clients network and most of the clients having thunderbird installed (latest version) and configured , since last few months we started getting complaints that some of the local folders not showing their content mail in the system , we tried to repair folder does not work, we tried renaming .msf does not work.. when we see the some of the local folders mail they appear in the list but if you try to open it it opens blank and after trying troubleshooting steps thoes mails getting disappeared.. please assist..

Several years ago, I switched over to the beta path of Thunderbird... In doing so, I created a new profile for the beta installation, leaving the old one behind in case I wanted to abandon beta... So I had two profile folders; I *thought* they were this:

current profile: c:\notes\Thunderbird original backup profile: c:\notes\Thunderbird.b115

Now, I've decided that there is no reason to retain the old Thunderbird profile folder, since I'm clearly committed to the beta path... however, I have discovered an anomaly... *both* the old and new profiles are periodically being updated!! Thunderbird.b115 is apparently actually my active profile, but Thunderbird was updated just a few days ago.

When I look at About Profiles, I actually see *three* profile folders listed:

Profile: Gorlash: (default: no) c:\notes\Thunderbird

Profile: Derell Licht beta: (default: no) c:\notes\Thunderbird

Profile: Thunderbird beta (default: no) c:\notes\Thunderbird.beta (note that this folder does not exist)

Profile: Thunderbird b115: (default: yes) c:\notes\Thunderbird.b115

===========================================

Is there something that I could do to consolidate all of this into just one folder? I don't even *know* what those Gorlash and Derell Licht profiles refer to... Yes, those are both usernames that I use online, in various contexts, but as far as I know, I don't use them in Thunderbird...

Q1: Can I just delete those other profiles where default is NO ?? Q2: Why is c:\notes\Thunderbird still getting periodic updates, even though those profiles are not default??

All my emails in the inbox are not showing except for today's emails. At the top of the thunderbird email program is a search box. I searched for a couple emails I remembered the names of and showed me a few from last year. I am hoping they are all still on the server. How do I recover them and return them all back to the inbox?

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Can I use Thunderbird to build an incremental local backup/archive of all messages transiting (incoming/outgoing) a webmail account ?

Any idea how to achieve this ?

My problem is:

• A POP3 account will miss all folders except the Inbox. (It's a pity that POP4 has not gained traction yet.)
• An IMAP account creates a mirror, not a backup. Remote deletions in the webmail account must not delete messages from my backup and vice versa.

detailed requirements:

• one-way sync only, since a local backup/archive must be built, not a mirror (two-way synchronization):
• Remote deletions must not cause local deletions (otherwise it would be a mirror, not an archive/backup).
• Local move/delete operations must not be reflected back to the mail server.
• Read‐only access to the mail server: no moves, deletes or flags remotely.
• All messages in all folders must be included in the backup: Inbox, Sent, custom folders, etc. Since POP3 can only back up the Inbox, I will probably have to settle for IMAP to include all folders.
• No duplicates: Messages must not be stored locally more than once.
• Messages must be stored as full offline copies locally (not just headers).

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

I've long blocked remote images in my Thunderbird messages, and I have pretty good spam filtering at both server and app level, but when spam gets through it's invariably of the "image only" type. That is, an image with the product/scam/junk text and stuff all within the graphic.

Even though I have the Reading & Display setting of "View attachments inline" NOT checked, and the Files & Attachment settings for content type of JPEG Image and PNG Image (and everything else) all set to "Always Ask" –  STILL the images are shown to me when I select the spam message for deletion.

I can't be the only one getting image-based spam, so I'm a bit surprised that I can't find a solution to simply not display image attachments. I do still want to see the original HTML (many emails are a mess in plaintext only), but is there no means to keep the formatting but simply not load & show images?

Again - this is not about REMOTE images, rather image attachments.

Thx if anyone has some input