this website is not working

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next. https://bannergress.com/banner/self-s… (read more)

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1


What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

Asked by CharleneTX 3 days ago

Last reply by CharleneTX 4 minutes ago

How to detect x-frame-options when loading a website in iframe

Loading external website in an iframe is getting blocked because of x-frame-options in response headers. I want to detect what is the value for x-frame-options and based … (read more)

Loading external website in an iframe is getting blocked because of x-frame-options in response headers. I want to detect what is the value for x-frame-options and based on that value i want to show an alert to the user. How can we detect/extract x-frame-options from the response headers for the given url even if it has redirects?

Asked by Naresh Gunda 15 hours ago

Last reply by Naresh Gunda 13 minutes ago

Permissions default change

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the … (read more)

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the change. I only access the settings through page info.

Asked by Mace2 4 days ago

Last reply by Mace2 15 minutes ago

Cannot find mail tab from calendar view

This may seem stupid and crazy, but, I have my email and folders all set up good. Yesterday, I set up my calendar and closed the program. Today, when I clicked the Thunde… (read more)

This may seem stupid and crazy, but, I have my email and folders all set up good. Yesterday, I set up my calendar and closed the program. Today, when I clicked the Thunderbird icon...the calendar shows...which is fine, however, there is absolutely no way to get to my email view or tab from here. I checked every menu item, every customizing option and even the "Go" menu has no way to get back to the mail view. I also tried right clicking on the tabs with no luck. How do I get back to my email view? Thank you.

Asked by nottyn7 1 hour ago

Last reply by nottyn7 1 hour ago

Seeking explicit and clear Settings for Thunderbird Outgoing Server via smtp.aol.com in Winows 10

In recent weeks outgoing messages went slower and slower and now I can no longer send messages via smtp.aol.com in my Thunderbird v. 78.11.0 (32-bit) Windows 10 email cli… (read more)

In recent weeks outgoing messages went slower and slower and now I can no longer send messages via smtp.aol.com in my Thunderbird v. 78.11.0 (32-bit) Windows 10 email client.

Other outgoing servers work fine in TB!

Where can I get explicit Outgoing Server (SMTP) Settings for the the current version of TB for Windows 10?

I have found many comments. Many are incomplete and unclear, and none work. I have invested many decades in TB. Have a huge directory tree and am using the calendar to good effect. Hate to give up on this email client.

Answers for TB, Windows 10 version only. Please! And answers only if you have tested your information and found it working.

Oh and "trial and error solutions" I can do myself. There has got to be a crisp answer out there somewhere. please no replies that require me to do anything but entering correct settings in the appropriate TB settings windows.

Thank you

Asked by guenthpw 2 hours ago

Tags greyed out on tool bar?

I used to tag messages - with 12 different colours depending on category/status - directly from the Tool bar menu. Now the icon is greyed and I have to right-click in the… (read more)

I used to tag messages - with 12 different colours depending on category/status - directly from the Tool bar menu. Now the icon is greyed and I have to right-click in the message to bring up the drop-down menu. I know it's only 3 clicks instead of 2, but it feels clunky. This has only happened since the latest updates?

Can anyone help? I looked at Keyboard shortcuts but they only use 0-9, and I have 0-12, all of which I need.

Thank you:-)

Asked by gai.early 2 hours ago

Printing Format on 8.5in X 11in paper

If an item is sent to the Printer, the whole page will appear in the upper left-hand part of the paper with the font so small, it is barely readable?? A similar question… (read more)

If an item is sent to the Printer, the whole page will appear in the upper left-hand part of the paper with the font so small, it is barely readable?? A similar question has been asked before but the workaround, switch, fix was not evident or workable. I have already checked the Printer settings and it appears that there is nothing in the machine that can be changed. Does anybody have any idea of what is going on here ? There is no memory of anything previously being changed Re: printing page format--it just started for no apparent reason.

Asked by Dan'sLoriSara 4 hours ago

Gmail & Google Classroom won't load

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems. I keep Gma… (read more)

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

Asked by tcatsninfan 4 days ago

Last reply by tcatsninfan 4 hours ago

History Page Not showing actual site URL's

See how in history, all the stuff I search just shows up as Google URLS and google icons. I cant find the website that I visited without opening them all up one by one to… (read more)

See how in history, all the stuff I search just shows up as Google URLS and google icons. I cant find the website that I visited without opening them all up one by one to see what they are.

Is This just a google search problem? What is this feature called?

OR is there a way to make firefox display the actual URLS?

Im on Android 11, galaxy s20, firefox app.

Asked by zach6 1 day ago

Last reply by zach6 9 hours ago

Text autosuggestions

Until recently, when I wrote a mail on Thunderbird, it would suggest phrases and text to input based on what I had written in the past. This was very useful as I often wr… (read more)

Until recently, when I wrote a mail on Thunderbird, it would suggest phrases and text to input based on what I had written in the past. This was very useful as I often write in Japanese and that uses a lot of set phrases. Anyway, about 2 weeks ago this function stopped suddenly and I haven´t been able to get it working again, so I would be grateful if you had any suggestions.

Asked by djmmsp 5 hours ago

Signal Spam Account Registration

Hi Mozilla, My friend is having a lot of Spam emails and have downloaded and installed Signal Spam. However we cannot get it to register an account so it will work. Also … (read more)

Hi Mozilla, My friend is having a lot of Spam emails and have downloaded and installed Signal Spam. However we cannot get it to register an account so it will work. Also the link is in French and we only have English.

Can you please send a link to jkinsouciance@gmail.com so she can register ?

Thanks,

Trevor

Asked by trevorfisch 5 hours ago

NEW UI - PC =/= TOUCHSCREEN, MOZILLA WAKE UP

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us. CSS work-arounds… (read more)

The Firefox Community here has tried to be very helpful with all the users who hate the changes in Version 89/90, but we need Mozilla/Firefox to hear us.

CSS work-arounds are fine for the IT-literate, which I am not. They are also only temporary. We have no indication that FF is even paying attention to our complaints.

They need to understand that some users have a keyboard and mouse attached to a PC, not a touchscreen like on a pad or phone. It looks like FF wants to cater to touchscreens. This DOES NOT WORK for PC users.

I suggest one UI for touchscreens and a different one for PCs. IIRC, there is a FF version for Windows AND a different one for Apple; why not do the same?

Nobody seems to have any response other than "use this CSS fix." I've also been directed to "clean up the help platform myself" - huh?

Can we please get SOME kind of response from the platform itself? Or are they just trying to get rid of all users without touchscreens?

Asked by fidservant 2 days ago

Last reply by fidservant 6 hours ago

Solo email contacts messages always to to Junk

I have one contacts emails that always go to my Junk Folder. He is in my Personal Address Book. I always "Mark As Not Junk" but this does not correct the issue. This has… (read more)

I have one contacts emails that always go to my Junk Folder. He is in my Personal Address Book.

I always "Mark As Not Junk" but this does not correct the issue. This has been happening for about 6 months now.

I have at least 60 Contacts but this is the only one having this issue.

Can anyone help me out?

Thank you,

Kevin

Asked by christies57 2 days ago

Last reply by christies57 6 hours ago

Locked out of VPN whole traveling: Cannot update payment method

I am resident in a supported country but my payment method expired while I was not (and still am not) in a one of the supported countries, so I can't update the payment m… (read more)

I am resident in a supported country but my payment method expired while I was not (and still am not) in a one of the supported countries, so I can't update the payment method because my account doesn't show payment options (probably because there's a check of where the connection comes from) and instead of letting me login on Mozilla VPN I'm redirected to a page with a list of "supported countries". I am essentially locked out of Mozilla VPN. Help

Asked by JohnIdol 6 hours ago

Google calendar in Thunderbird

Hi, I have been trying to get a google calendar to sync in thunderbird on my new machine, it is still working on my old machine but when I setup the new calendar using th… (read more)

Hi,

I have been trying to get a google calendar to sync in thunderbird on my new machine, it is still working on my old machine but when I setup the new calendar using the googleusercontent.com/caldav etc url (same as on the old machine) and complete the OAuth, google says that my browser is out of date asks me to download a browser. After this nothing happens and the calendar is not syncing.

Kind regards,

Asked by opensourceLinux 17 hours ago

Last reply by opensourceLinux 7 hours ago

How to keep profiles on the same account separate

I'm trying to setup different profiles for simultaneous use (Work, Personal, Study, etc) on the same Firefox Account since I want to take advantage of the sync feature fo… (read more)

I'm trying to setup different profiles for simultaneous use (Work, Personal, Study, etc) on the same Firefox Account since I want to take advantage of the sync feature for Linux/Windows dual boot.

But I am having an issue where opening a different profile where one is already open 'bleeds', or merges, their bookmarks and themes (and probably other stuff but those are the immediately visible). The bookmarks I save in one appear in the other

I read these related issues:

https://support.mozilla.org/en-US/questions/1184891 https://support.mozilla.org/en-US/questions/1262935

and added the -no-remote flag, and indeed I get a dialogue screen to select the profile I want, but this merge keeps happening and I don't know why.

The console command I use to launch firefox is

nohup firefox -no-remote > /dev/null 2>&1 &1>/dev/null &'

and all my profile directories are located in: root directory: `/home/user/.cache/mozilla/firefox/` local directory: `/home/user/.mozilla/firefox/` in different directories with their own names.

What I am looking for, is being able to open different instances of the browser with different profiles simultaneously, and each of them having their own bookmarks/history/etc, while also syncing those so when I change the boot to Windows.

I am trying this on Linux (Lubuntu) Any help will be appreciated.

Asked by agustinmarcelodominguez 13 hours ago

Last reply by agustinmarcelodominguez 7 hours ago

Help recovering unsaved user ID!

Hello, Recently I tried using my email to create an account for a website. Firefox prompted me to save the password, to wich I accepted but it didn't save my ID. The next… (read more)

Hello, Recently I tried using my email to create an account for a website. Firefox prompted me to save the password, to wich I accepted but it didn't save my ID. The next day I couldn't login into the same website, I've checked my credentials and they were correct. So what I'm asking is, Is there any way I could see wich ID's I've used to try and login into a specific website?

PS: I know this could be a website side error, but I'm trying to check everything. PPS: I apologize if my writing is confusing, english is not my native language.

Asked by jorgealexbarros98 7 hours ago

How to allow javascript to run while the tab is unfocused?

How do I allow a website's javascript to keep running even when i'm in another tab in firefox? I play this IO game, but when I tab out to say, youtube for a minute, the g… (read more)

How do I allow a website's javascript to keep running even when i'm in another tab in firefox? I play this IO game, but when I tab out to say, youtube for a minute, the game freezes until I tab back into the. I want to make javascript always run no matter if the tab is focused or not

Asked by gfhfgj675 8 hours ago