How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (read more)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 2 2415

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 2 69

CTRL+B not working

Hello, I updated my version to 153.0. The Bookmarks left panel was there. I did a CTRL+B, this one disapeared normal But once done I wanted to have my Boorkmarl left pann… (read more)

Hello,

I updated my version to 153.0. The Bookmarks left panel was there. I did a CTRL+B, this one disapeared normal But once done I wanted to have my Boorkmarl left pannel back. So I did CTRL+B no Bookmark left pannel was displayed :-(

Regards.

Solved 3 2 30

how to stop videos from autoplay firefox iOS 2026 iPad Pro M5

Videos autoplay using iPad Pro M5 despite Auto-Play Video Previews, Auto-Play Animated Images and Auto-Play Message Effects all being turned OFF. Current Mozilla advice a… (read more)

Videos autoplay using iPad Pro M5 despite Auto-Play Video Previews, Auto-Play Animated Images and Auto-Play Message Effects all being turned OFF. Current Mozilla advice appears to be associated with PC use not iPad. Thank you!

Solved 2 2

The next firefox design is disgusting (personally). can we atleast get an option to keep the current boxy design? everything seems to be vibe coded.

I’ve been taking a look at the latest updates regarding the new Firefox design rolling out in Nightly, and while I appreciate the ongoing work and the return of features … (read more)

I’ve been taking a look at the latest updates regarding the new Firefox design rolling out in Nightly, and while I appreciate the ongoing work and the return of features like Compact Mode, I wanted to share some thoughts from a user perspective, particularly regarding the aesthetic changes.

Personally, I’m not a big fan of heavily rounded edges across tabs and UI elements. For my workflow and visual preference, I much prefer a cleaner, sharper, and more traditional layout.

With these UI evolutions coming down the pipeline, it would be fantastic if Mozilla could provide a built-in option or setting to keep the current/classic style intact while still receiving all the important under-the-hood updates, security patches, and features. Giving users the flexibility to choose between the new design language and a more traditional layout would ensure everyone can tailor Firefox to their exact liking.

Would love to hear how others feel about the new look and whether a classic style toggle would be a welcome addition for you too!

Solved 1 2 10

How to run junk mail filters on a particular folder

I have a particular need to periodically run junk mail filters on a folder in Local Folders that I know will contain mostly junk mail. According to a search engine, the … (read more)

I have a particular need to periodically run junk mail filters on a folder in Local Folders that I know will contain mostly junk mail. According to a search engine, the command to do filtering on particular folders should come up in a junk mail tab when you right click on a folder and look under properties. When I right click on a folder, however, I never see a junk mail tab under properties or anywhere else. Where to I find the command to do junk mail filtering on a specific folder? Greatly appreciate any assistance.

Solved 5 2 50

Google AI overview not appearing on any search query but only appears in a private window google search

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview… (read more)

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

Solved 3 2 494

How do I disable autoplay of audio & video?

When I open Facebook in Firefox 150.0.1 with no extensions then move the cursor over a video, that video automatically plays. Preferences | Privacy and Security | Browse… (read more)

When I open Facebook in Firefox 150.0.1 with no extensions then move the cursor over a video, that video automatically plays.

Preferences | Privacy and Security | Browser Privacy | Permissions | Autoplay | Default is set to Block Audio and Video yet videos still automatically play.

Solved 6 1 70

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Solved 22 1 270

My left-hand sidebar containing URL links (not bookmarks) has disappeared after installing 149.0.x

1. My left-hand sidebar contained about 150 URL links, mostly not bookmarks. I have used this constantly for the last 10 years to access desired websites. 2. After ins… (read more)

1. My left-hand sidebar contained about 150 URL links, mostly not bookmarks. I have used this constantly for the last 10 years to access desired websites. 2. After installing 149.0.2 this sidebar with all links disappeared when Firefox was restarted. 3. I tried several suggested remedies such as changing profile or settings on General or Home tabs. None of these were successful. 4. I have seen a portion of my list twice, enough to believe the entire list is stored someplace. It displayed in a box on the Firefox page, but I cannot remember how I produced this list.

How do I get back to having a sidebar full of links?

Solved 8 1 79

Unable to sign into Yahoo with Thunderbird or Firefox

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :- Something … (read more)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript

If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

Solved 11 1 189

How do I add a outlook account.

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore. But no ma… (read more)

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore.

But no matter what I do, I can't log in to my account. And I am pretty damn sure I got my login correct since I managed to log in to the website and all other devices with it.

And the error message is also seriously amiguous. I just need someone to help me through this..

Solved 3 1 70

Sync is no longer working on my Samsung tablet.

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do… (read more)

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do have an HP laptop, running Windows 11. That device is fine.

I recently noticed both of my devices had the same model # shown up under my Firefox. {it was my tablet.} Idk why. So I read online, that I should sign out, then sign back in, to fix this. So I signed out on both devices, at the same time. I closed both windows, then I restarted both devices, & then signed back in, at the same time. My S24 is fine, but my S10 FE+ is not. It won't sync. So I repeated the same steps with it, and it still will not sync. So I went to my Mozilla Account, then Connected Services, to see the list of devices. I did note a duplicate device, not sure which one. There was no name. I did sign out of it there, but otherwise, everything else looks good. I also pulled up some articles online & troubleshooted, but again nothing. I'm now doing a hard reboot, which is where I turn it off, then wait for at least 5 minutes. Then I'll turn it back on. Nope, nothing. Does anyone have any suggestions as to how to fix this, please? I have no idea as to how to go around the matter by manually doing everything like once a day. I mean, yikes. Thank you for any help, seriously.

Solved 1 1 328