• Solved

Can't send email from one account after upgrade to 128.6.0esr

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same exce… (read more)

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same except for our names and email addresses. I noticed that under 'Edit SMTP server', changing her username also changes mine, which I suspect is part of the problem?

Asked by k8tp 1 month ago

Answered by david 1 month ago

  • Solved

Outlook Email Action Required-How to keep existing saved emails, sent, emails, folders, etc. SOLVED cookies must be enabled in Thunderbird

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops. I've seen posts about deleting the Outlook account, the… (read more)

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Asked by bpesto 5 months ago

Answered by bpesto 5 months ago

  • Solved

Right-to-left text entry in Thunderbird

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left… (read more)

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left to right english text. The cursor keeps on jumping to the beginning of the line, and the period is added at the beginning of the right-to-left text. Finally I realized that this is because the allignment is set properly to "right", but I cannot find a way to change the PARAGRAPH DIRECTION, which remains left-to-right! Typically, text entry programs provide an allignment as well as a Paragraph Direction setting for right-to-left languages. Any knowledge of how to set right-to-left paragraph direction will be greatly appreciated! Thanks much!

NORM

Asked by norm23 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Firefox doesn't work with recaptcha

I have had a series fo problems over the last 2 months. All different, but on closer inspection, all connected to recaptcha and login security. I have not been able to l… (read more)

I have had a series fo problems over the last 2 months. All different, but on closer inspection, all connected to recaptcha and login security.

I have not been able to log into my wordpress admin website for 2 months. It just hangs with"Verifying you are not a robot". I can login using Chrome.

Now I have just taken out insurance for my car and have set up a login for my insurance portal - and can't login because "Recaptcha cannot determine that you are a human".

I have searched and found that there was a bug with recaptcha and firefox, but that this was fixed. In any case, this fix did not work for me.

Can anyone please tell me what I should do so that I can login to recaptcha sites?

Linux Mint (up to date) Firefox 130.0

Asked by mark_holtom 4 months ago

Answered by mark_holtom 4 months ago

  • Solved

connection to server imap.gmail.com timed out

My thunderbird has not been able to connect to my gmail account. I don't get any error but I do get the notification "connection to server imap.gmail.com timed out". I h… (read more)

My thunderbird has not been able to connect to my gmail account. I don't get any error but I do get the notification "connection to server imap.gmail.com timed out".

I have checked all the settings for Thunderbird and Gmail as specified on the Mozilla web site and have re-installed Mozilla with not change.

Any ideas on how to fix this please?

Regards Roger

Asked by rreadingr+firefox 3 weeks ago

Answered by rreadingr+firefox 2 weeks ago

  • Solved

Descending order within a message thread

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for: … (read more)

I just recently switched to Thunderbird and Libre Office to get rid of MS365. I am happy so far, if there wasn't one particular issue which I do not find a solution for:

I know how to sort messages with the newest on top, I know how to toggle the threaded view on and off. But I would like to use the threaded view and find it impossible to adjust a descending order within a thread. So I end up with the newest thread on top, but the thread headline shows the oldest message and if I unfold the thread it's in ascending order.

This is a major issue for me. To avoid overlooking incoming mails, I need to switch of the threaded view. Websearch didn't provide me a solution.

Asked by haRrY014 5 months ago

Answered by Toad-Hall 5 months ago

  • Solved

Uninstall All Extensions/Add-Ons via Intune

I am trying to manage Firefox for company devices via Intune and would like to know if there is a way to uninstall all extensions/add-ons besides one or two approved ones… (read more)

I am trying to manage Firefox for company devices via Intune and would like to know if there is a way to uninstall all extensions/add-ons besides one or two approved ones.

I have been able to import the Firefox AMDX into Intune and have made a policy to install uBlock (which works without issue) and I can uninstall specific extensions/add-ins via their Extension ID (also without issue), however I can't see a way to uninstall all extensions. If I try and put a wildcard in the Extension ID field, nothing is affected.

We have a large number of devices with their own user-installed extensions so auditing this and then updating a policy manually with specific extension IDs may be quite painful.

Asked by matthew.winter 5 months ago

Answered by matthew.winter 5 months ago

  • Solved

A lock feature for private browsing

Hello, I noticed that the Firefox Android app does not have a lock feature as the Google Chrome Android app does for private/incognito browsing. I feel as though this is … (read more)

Hello, I noticed that the Firefox Android app does not have a lock feature as the Google Chrome Android app does for private/incognito browsing. I feel as though this is a very useful feature that secures the icongnito tab in the google app so that I could leave the app and no one would be able to access the tabs other then me due to it requiring a fingerprint to open. Firefox seems like a good android app, I just wish that it had this feature.

Asked by Hunter 5 months ago

Answered by Paul 5 months ago

  • Solved

Google sign in tasking forever on Firefox desktop

So, I'm trying to sign in to D&D Beyond with my google account. It works fine on my phone but when I try to do it on my desktop it just endlessly loads. I've already … (read more)

So, I'm trying to sign in to D&D Beyond with my google account. It works fine on my phone but when I try to do it on my desktop it just endlessly loads. I've already tried turning my pc off and on again and clearing cookies. Has anyone else had a similar problem.

Asked by Ryan 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 1 month ago

Answered by James 1 month ago

  • Solved

how to add another email to inbox folder

I tried the help article, but it seems to be out of date and doesn't match what I see. I have an Inbox with 4 emails. Then I have another email that has an inbox bene… (read more)

I tried the help article, but it seems to be out of date and doesn't match what I see.

I have an Inbox with 4 emails.

Then I have another email that has an inbox beneath. I'd like to add this fifth inbox to the global inbox.

Asked by marcusschell 1 month ago

Answered by david 1 month ago

  • Solved

windows 11, ff134 default page icon shrunk

last night out of no where the default page favorites have shrunk like a guy in a cold pool the spacing between is still correct - but the icon size is much smaller i c… (read more)

last night out of no where the default page favorites have shrunk like a guy in a cold pool the spacing between is still correct - but the icon size is much smaller

i checked my zoom options and im set to normal

help this is mildly annoying and totally driving me wild

no changes to system have been made in months - nor a windows update

Asked by randycphoto 1 month ago

Answered by randycphoto 1 month ago

  • Solved

deactivate email account without deleting

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864 In my situation I have a work acc… (read more)

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

Asked by developerchris1 3 weeks ago

Answered by Toad-Hall 3 weeks ago

  • Solved

Can't Find Import Passwords Button in Firefox

Hello, I recently switched from Chrome to Firefox because of privacy concerns. I exported all my saved passwords from Chrome and now I want to import them into Firefox in… (read more)

Hello, I recently switched from Chrome to Firefox because of privacy concerns. I exported all my saved passwords from Chrome and now I want to import them into Firefox in one click. However, I couldn't find the "Import Passwords" button or interface in Firefox.

Could you please guide me on how to import my passwords? Is there an option available, or do I need to enable a setting?

Thank you for your help!

Asked by gokul 3 weeks ago

Answered by Paul 3 weeks ago

  • Solved

After last update, toolbar icons & text is way too small

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that … (read more)

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that wiped out all my CSS changes. I tried to use the about:config code to change it, but it no longer works. I managed to increase the icon size a little by changing the density to normal, then back to compact. Even on normal, it was all too small.

I don't want to use another profile, because every time I do, I lose so much that it takes me hours to reinstall it all.

Is there an easier way to do this? I've tried a couple of things suggested online, but they were old settings suggestions, and they no longer work either.

ALSO, I now have to use F11 full screen to be able to perform anything on the toolbars. Before this update, I could just move my cursor up to bring the toolbars down, and use the back arrow or refresh easily. Now, the toolbars immediately go back up and I have to use F11 to do anything. How do I fix this?

TIA for any help you can give me.

Asked by D A 3 months ago

Answered by D A 3 months ago

  • Solved

Calendar Reminders on V 128.5.2 Getting Hung

I’m using Thunderbird on a MacBook Air M1 2020 with 103 GB of free disk space and 8 GB memory. I’m using it primarily as a calendar and task management system because I l… (read more)

I’m using Thunderbird on a MacBook Air M1 2020 with 103 GB of free disk space and 8 GB memory. I’m using it primarily as a calendar and task management system because I like the reminder options in Thunderbird. I use local calendars. Thunderbird auto-updated to V 128.5.2 from V115.18.0 on 12/17/24 (I didn’t realize auto-update was set) and since then gets hung every time a reminder comes up and I either dismiss it or snooze it. I have to Force Quit Thunderbird to get the spinning beach ball to go away. I backup my computer weekly using Time Machine and tried restoring to 115.8.0, but was unable to restore my profile with my current calendar items on it. I got an error message saying that the new version of my profile (with my local calendars) is incompatible with Thunderbird V 115.8.0. Is there any way to get my current calendar info into an older version of Thunderbird, or better yet, create a fix so that it doesn’t get hung? If it's time for me to move to a different application for this use, just be honest. Thanks in advance for your advice and expertise!

Asked by JoAnn Lawrence 1 month ago

Answered by JoAnn Lawrence 1 month ago

  • Solved

My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago