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new computer

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10… (read more)

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10 os new computer has windows 11 os.

Asked by c2buggs 4 hours ago

Last reply by jonzn4SUSE 1 hour ago

How to select multiple bookmarks?

Using Firefox ESR 115.30 in Windows 7 Ultimate, I routinely open multiple tabs, then, at the end of the day or session I'll bookmark them all into a new folder and close … (read more)

Using Firefox ESR 115.30 in Windows 7 Ultimate, I routinely open multiple tabs, then, at the end of the day or session I'll bookmark them all into a new folder and close them all.

Later, I might return to that folder and choose to open say, 5 of the group. Is there a way to select all 5 (without opening any) and once I've finished selecting them, have all 5 open at once? Rather than just one at a time? So far it seems that I have to open them one by one.

Asked by wonklertoo 1 day ago

alt tag display too small

I recently switched to a new monitor. When I hover over a picture, or the subject of an email in my email program, I get a display of the alt tag. The print is too small.… (read more)

I recently switched to a new monitor. When I hover over a picture, or the subject of an email in my email program, I get a display of the alt tag. The print is too small. How do I enlarge the display of the alt tag?

Asked by pgoltz 5 days ago

how can I restore my history

I was just on a tech help support call and the tech person rebooted my firefox and lost my access to my most recent browsing history. Is there a way that I can still res… (read more)

I was just on a tech help support call and the tech person rebooted my firefox and lost my access to my most recent browsing history. Is there a way that I can still restore the lost history? It is not showing up in the History section anymore.

Asked by rwittlans 5 days ago

Google AI Studio is not displayed correctly (Firefox 115.30.0esr 64-bit, Windows 7x64)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it'… (read more)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Asked by Marina Lumpanoff 1 week ago

Last reply by Agent virtuel 5 days ago

MS NOW will not stream on Firefox, all other videos will play ok

I haven't been able to stream videos from the MS NOW website for the last 2 weeks. It has worked great for years. And it's only the MS NOW site, all other websites will p… (read more)

I haven't been able to stream videos from the MS NOW website for the last 2 weeks. It has worked great for years. And it's only the MS NOW site, all other websites will play videos. I've tried tips from the web for 5 hours. Nothing worked. I've contacted MS NOW help, and they recommend a different web browser, but I'm happy with Firefox that I've been using for the past 12 years. So far I have: Reloaded the page Checked internet connection Restart browser Restart PC Cleared cache and cookies Disabled extensions Firefox is up to date Reset browser settings All graphics drivers are kept updated Scanned for malware Turned off Firewall Did a msdt.exe -id MaintenanceDiagnostic Disabled all non Microsoft startup sevices

My system: Win7 Home Premium 64 bit OS (very stable) Firefox version 115.30 COX provider

Any help would be appreciated.

Asked by mudhen33 1 week ago

Last reply by mudhen33 5 days ago

Gemini UI broken on Firefox

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing … (read more)

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

Asked by coredrive2012 2 months ago

Last reply by Marina Lumpanoff 1 week ago

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 1 week ago

Last reply by Marina Lumpanoff 1 week ago

Updated to 115.30ESR Now Today.com will not load properly.

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizo… (read more)

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizontal lines in the upper right corner that when clicked on, open a drop down menu. Since the update, I load the page, it loads correctly, then, a few secs later, most of the page disappears. So I can't access that drop down menu at all.

I am running Ublock origin as well as privacy badger.  With both extensions shut off the issue still occurs.

This is on an older W7 HP machine that I use as a media PC of sorts. Thanks

Asked by brentdanyluk2 1 week ago

Last reply by wdunwoody 1 week ago

New tabs that don't load

When I am working on the internet, I often open a new tab, click the bookmark for where I want that to go to. Then go back to the prior tab I was using, while the new tab… (read more)

When I am working on the internet, I often open a new tab, click the bookmark for where I want that to go to. Then go back to the prior tab I was using, while the new tab loads. EXCEPT, now I am finding, the non-active tab is NOT loading the page I instructed it to. So when I go back to that TAB, expecting to see the page I wanted, loaded, instead I get the little circle and still have to wait for it to load. Why is Firefox doing this?

Asked by QuiGonJohn 1 week ago

Outlook clipboard

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events… (read more)

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events.asyncClipboard.readText dom.events.testing.asyncClipboard to True in about:config. And sure enough those settings are still set to True so why is Outlook now telling me it can't access my clipboard again?

Asked by Sin Shadow Fox 2 weeks ago

Last reply by Sin Shadow Fox 1 week ago