All Products Community Forum

Your latest request for donations has evidently come with a forced upgrade which I did not authorise. I have been happily using an older version of TB because it supports my add-ons and themes. Now because of your uninvited intrusion they no longer work. Furthermore it seems that I can no longer download an older version that supports my requirements. NOT HAPPY!

Hello I recently downloaded the latest version of Thunderbird for Mac operating system (and made a donation!) and today I experienced something I have never seen before. A large number of my sub-folders have duplicate names but there is nothing in those folders. Years and years of email messages are seemingly lost.

Please advise as to how I should proceed to restore my email to the way it was working before I downloaded the latest version of Thunderbird.

I have attached a screenshot showing some of the duplicate folders with no content... Thank you Jeff Koseff

How can I migrate from the 32-bit TBird to a later 64-bit version. I have thousands of emails stored in numerous local folders and I would like to retain these files after any migration to the 64-bit Thunderbird. Any and all suggestions would be greatly appreciated.

TC

I have a Thunderbird 32 bit version 128 running on Windows 10 Pro. 16 GB memory with 512 GB storage

I first like to know if I upgrade to 64 bit version of Thunderbird. Beside doing a backup of the 32 bit version what be the best way to backup. I planning on using onedrive to backup the data. Any suggestions there is there extension anyone can recommend?

Can I upgrade to 64 bit version without having to do anything?

The second thing please reference the image attached to this thread. As you noticed there a lot of folders in INBOX and in Drafts. I tried moving them but seems they are not relocating. I even tried copying to them to another folder.

Should I try upgrading thunderbird to 32 bit first? There so many folders and subfolders that I don't think thunderbird can handle moving that much data.

The person who setup this application does not have any computer background at all.

I appreciate anyone who can assist with this issue.

Ontario 411 Website produces an error code when I click on Wallaceburg to find a name. "Browser software ourtdated"

Your web browser is out of date! Update your browser (outdatedbrowser.com) for more security, speed and the best experience on this website. If you encounter any issues on using this new version of 411.ca, you are still able to use the previous version (legacy.411.ca) which supports your current browser.

chasjones

Jul 15, 2025, 07:02 CST

Yesterday morning, my Thunderbird app. was automatically updated..... since this occurred, I have not been able to compose a "New Message" after clicking on the "+ New Message" button. What should I do to regain the ability to compose "New Message"?

Ok people who actually write this program. It is possible that you are not guilty of this, but I am seriously suspicious. Your recent auto update automatically either ERASED my email messages and/or automatically changed the storage folder, or just changed the folder.

And :I cannot remember where I was putting them before to try and recover anything. Somewhere on my terabyte D drive because my C drive was full.

Any ideas on how to my messages back?

Lost in email

chasjones

Jul 15, 2025, 07:02 CST

Yesterday morning, my Thunderbird app. was automatically updated..... since this occurred, I have not been able to compose a "New Message" after clicking on the "+ New Message" button. What should I do to regain the ability to compose "New Message"?