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Performance and connectivity

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by Storm Nou Lisa Yang 2 hours ago

Last reply by Storm Nou Lisa Yang 2 hours ago

pages not loading in browser

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my… (read more)

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my search engine recently). I haven't used Firefox for years now, and have never used it on my own device so I'm still getting to know it.

Asked by Cpaul 1 day ago

Last reply by jonzn4SUSE 22 hours ago

recovery emails from Thunderbird

Dear, Could you help me? I probably selected all emails instead of a single one and removed “shift-delete” omitting the trash. I want to restore all mail to my inbox Thun… (read more)

Dear, Could you help me? I probably selected all emails instead of a single one and removed “shift-delete” omitting the trash. I want to restore all mail to my inbox Thunderbird. My ImapMail folder view:

Please Tomasz Marcinkowski

Asked by tmar42 1 day ago

Last reply by tmar42 1 day ago

Firefox Interface

Dear Firefox I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The canno… (read more)

Dear Firefox

I am writing to you as regards your current upgrade and its interface. The taps bar and tools bar are very wide, thus decreasing area below them. The cannot because customized with the little knowledge I have in development.

I jumped FF V90 to this current upgrade FF 131.03 because anytime I tried to upgrade, I find the Interface not to my liking due to what I have already described above. I have seen similar comments like mine on the browser comments. One user actually asked if FF interface to V 80.02 which I support for it is the best of Interfaces so far in the development of the FF browser.

I hope to hear from you soon before I take a decision to go back to FF V90.0.

P/S: My 2 email addresses:

                                            1. [edited from public] @AOL.COM
                                            2. [edited from public] @GMAIL.COM

Also in trying to upload Image of the browser for clarity purpose, I get this:

                                           Error uploading Image
                                           Invalid or no image received.

What is happening here about Uploaded images: Add images (optional), I cannot fathom. There is certainly a block somewhere on the Support page.

Kind regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 3 days ago

Last reply by DR CLEMENT AKATENG MD 1 day ago

corrupted emails

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 em… (read more)

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 emails in about a 12-hour period starting on Sept. 19 at about 2 a.m. that had recognizable sender names and subject lines as well as time and date stamps, but were either replaced by text from emails sent years earlier or corrupted (encoded?) in some way. For example, the email below was supposed to be from "Physics and Astronomy general announcements" on 2014-09-25, 2:15 p.m. but note the date in the header. This corruption of new emails is happening at irregular intervals, and I would very much like to know why and how to stop it from occurring. It seems to me that there is replacement of the contents of new emails with old, possibly compacted, email contents, if that makes any sense. Emails read on my account at the University of Calgary webmail system shows no such corruption, so it appears to be a problem on my Thundermail mailer. Look I like to use Thunderbird as opposed to a clunky Microsoft system, so

any help would be appreciated.  Thanks for your attention.  

- Gene Milone encl.: "On 2024-09-25 2:15 p.m., Physics and Astronomy general announcements wrote: > --_004_a2e30ad69a88a96097bdb50ed206edaeucalgaryca_ > Content-Type: text/x-vcard; name="milone.vcf" > Content-Description: milone.vcf > Content-Disposition: attachment; filename="milone.vcf"; size=456; > creation-date="Wed, 10 Jul 2019 21:37:05 GMT"; > modification-date="Wed, 10 Jul 2019 21:37:05 GMT" > Content-ID: <6D8F7C2F6E8D294BB4BD7D7080C00767@CANPRD01.PROD.OUTLOOK.COM> > Content-Transfer-Encoding: base64 > > YmVnaW46dmNhcmQNCmZuOkRyLiBFLiBGLiAgTWlsb25lDQpuOk1pbG9uZTtEci4gRS4gRi4gDQpl > bWFpbDtpbnRlcm5ldDptaWxvbmVAdWNhbGdhcnkuY2ENCnRlbDt3b3JrOjQwMy0yMjAtNTQxMg0K > dGVsO2ZheDo0MDMtMjg5LTMzMzENCnZlcnNpb246Mi4xDQplbmQ6dmNhcmQNCg0K >

Asked by milone1 3 weeks ago

Last reply by Wayne Mery 2 days ago

Return Receipts not being sent

I am using the latest version of Thunderbird 128.3.3esr 64-bit on my Windows 11 Laptop. I have just discovered to my dismay that I am no longer sending Return Receipts t… (read more)

I am using the latest version of Thunderbird 128.3.3esr 64-bit on my Windows 11 Laptop.

I have just discovered to my dismay that I am no longer sending Return Receipts to my received emails. I know that in the past that I always did! My Global Settings for Return Receipts have not changed. Any suggestions or advice would be much appreciated.

Asked by Jancux 3 days ago

Last reply by Jancux 2 days ago

Sent messages not showing in Sent folder

Messages I send do not show up in Sent folder in Thunderbird on Windows 10. The emails do arrive to their destination email but do not show in Sent folder. Is this a bu… (read more)

Messages I send do not show up in Sent folder in Thunderbird on Windows 10.

The emails do arrive to their destination email but do not show in Sent folder.

Is this a bug or is there a setting that needs to be changed to fix this?

Asked by alwolinski 3 days ago

Last reply by subs18 3 days ago

"Your request cannot be processed" at facebook login

I can no longer log in to Facebook without this type of message popping up: "Your request could not be processed." These messages do not look like they come from Facebook… (read more)

I can no longer log in to Facebook without this type of message popping up: "Your request could not be processed." These messages do not look like they come from Facebook. When I "X" out of the messages, the page looks fine, but I'm not taking chances to log in with this sketchy situation. I have deleted cookies, etc. multiple times, even though I have Firefox set to delete cookies upon closing.

No problems on my other browser...except that I don't want to use that browser. I want to use Firefox with Facebook like I have for almost a decade.

Asked by martina_s 5 days ago

Last reply by martina_s 5 days ago

Master Password not working

Master Password not working. When I go to passwords, screen is fuzzy and I'm not able to log in. I can see on the fuzzy screen "no saved passwords" but the screen is not… (read more)

Master Password not working. When I go to passwords, screen is fuzzy and I'm not able to log in. I can see on the fuzzy screen "no saved passwords" but the screen is not functioning.

Asked by suekennedy22 6 days ago

Last reply by cor-el 5 days ago