Showing questions tagged:

Exceptions to new blocking policy don't function correctly

153.Ob13 Settings/Privacy and Security/Enhanced tracking selections/Advanced settings/Manage exceptions is not functioning properly. Every site that I have saved as an ex… (read more)

153.Ob13

Settings/Privacy and Security/Enhanced tracking selections/Advanced settings/Manage exceptions is not functioning properly. Every site that I have saved as an exception initially fails to do two things when the site is loaded. First, the site blocks content as if it is not an exception, and then it refuses to completely load the page. This requires me me to X-force the page to finish loading, and then I have to refresh the page by loading it a second time before the exception operates properly. This behavior is precisely the same on every exception website I have entered. Definitely some bugs at work here.

Open 9 10

Stop putting Sent emails in Local Folders

Using 153.0b3 and having an issue. Under Account Settings, I have three entries in the left: Company Yahoo Local Folders Under Company, my POP3 download/remove from serve… (read more)

Using 153.0b3 and having an issue.

Under Account Settings, I have three entries in the left: Company Yahoo Local Folders

Under Company, my POP3 download/remove from server account I've had since the 90s, under Copies & Folders I have "Place a copy in" for "Sent" Folder on: Company. Same for Message Archives, Drafts, and Templates. Under Yahoo I have "Place a copy in" for "Local Folders" for all four. The ONLY reason I have them set up this way is due to the error message that displays if I try and set any of them to be Yahoo.

I recently went to find an email I'd sent last week using my Company account and couldn't find it. I couldn't find any that had been sent for awhile. I eventually found it under Local Folders(I had "Hide local folders" turned on because I can't understand the reason to it to even exist).

What exactly is going on? Is it a bug with the beta? I'm getting really tired of having to move the messages to the correct folder when all of the settings appear correct(my oldest email is from 1996 btw, so I've been keeping current since Netscape Mail)

Solved 3 40

THUNDERBIRD LOCKS UP. (locked duplicate)

Still having issues with Thunderbird on my Windows 11 laptop. I tried reinstalling the program but still locks up. Any suggestions or comments would be appreciated Thanks… (read more)

Still having issues with Thunderbird on my Windows 11 laptop. I tried reinstalling the program but still locks up. Any suggestions or comments would be appreciated Thanks Dave

Locked 3

When a proper repository for .deb packages will be available?

IIRC, there was a discussion some time ago that a repository for .deb packages would be made, similar with we already have for Firefox. There was any development in this … (read more)

IIRC, there was a discussion some time ago that a repository for .deb packages would be made, similar with we already have for Firefox. There was any development in this question?

Open 30

In Plain English how to use and secure encryiption on all ougoing emails please

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to… (read more)

In Plain English how to use and secure encryption on all outgoing emails please and whether or not to use this great advantage. Many thanks to all those who contribute to this work, PB

Open 1 30

TB slow to download emails, now locks up when I click to open one

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click… (read more)

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click on it and the TB freezes up so I can't close it out. I have tried restarting computer multiple times and it works for one or two emails that I can open and then starts freezing up again. Makes using it almost impossible. I have security Windows 11 Defender only and have had it the entire time when it also worked well.

Open 18 10

very high cpu on some websites

hello good day i know this is asked many times but i've tried a lot of solutions that i can find online but none works so here i am... https://share.firefox.dev/4uKI7Xf i… (read more)

hello good day i know this is asked many times but i've tried a lot of solutions that i can find online but none works so here i am... https://share.firefox.dev/4uKI7Xf im running firefox in a windows 10 virtual machine, 3d accelerated, some websites (even google sheets) that make my firefox use a lot of cpu check/uncheck "Use hardware acceleration when available", uninstall, troubleshoot mode... is no different any help is appreciated, thanks

Open 2 60

Theme stopped working at latest update

The latest update for the beta version 153.0b1 of 6/16/26 has made my theme stop working although it still says enabled. The theme is: ANIMATED Sakura by candelora 🌸 The… (read more)

The latest update for the beta version 153.0b1 of 6/16/26 has made my theme stop working although it still says enabled. The theme is: ANIMATED Sakura by candelora 🌸 Theme Designed by candelora © 🌸 Animated Apng Theme I'm using Windows 11 on a Lenovo IdeaPad Flex with Firefox as my default browser. I'm an old lady, not tech-enabled in any way. Please help and thanks.

Solved 3 40

How can I disable "Mark All Read"?

I NEVER want to mark all my email as read. How can I disable that functionality? I look forward to being able to also get rid of shortcuts that do not require ctrl, alt, … (read more)

I NEVER want to mark all my email as read. How can I disable that functionality? I look forward to being able to also get rid of shortcuts that do not require ctrl, alt, or shift.

Open 2 40

Translation option missing

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday This is supposed to be available according to… (read more)

I don’t see the translation option in the menu. I am running latest Firefox (148) on iOS Translation used to work yesterday

This is supposed to be available according to this https://support.mozilla.org/en-US/kb/translate-firefox-ios

Solved 11 501

Troubleshooting manual system-wide installation of Thunderbird Beta on Linux Mint alongside Thunderbird Release, and managing profiles once installed

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the … (read more)

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the information about managing profiles when running multiple release channels, but found it a little confusing. If I can improve the formatting here, please let me know and I will edit my post to be more clear.

I am leaving the troubleshooting steps in the event that I did something wrong here.

My questions are primarily: 1. is there a more straightforward way to do this? 2. are there any additional steps to follow after successfully getting both a Release channel installation and a Beta channel installation as far as profile management?

The problem, with step-by-step troubleshooting steps to solve I have Thunderbird Release installed on Linux Mint system-wide, following the instructions here: https://support.mozilla.org/en-US/kb/installing-thunderbird-linux#w_system-thunderbird-installation

Now I take note of the fact that beta must be installed in a different directory: "It is possible to have multiple channels of Thunderbird installed, and even run them simultaneously. Each must be installed in a different installation directory, which will force multiple Thunderbird data profiles to be used in order to protect and keep your data separated."

  • ...so although I have an `/opt/thunderbird/` directory, I rename the downloaded extracted tarball `thunderbird-beta/` and move that directory to `/opt`


I move on to Step 4 from the article linked, creating a symlink.

  • what I used to install Release: `sudo ln -s /opt/thunderbird/thunderbird /usr/local/bin/thunderbird`
  • what I used today to install Beta: `sudo ln -s /opt/thunderbird-beta/thunderbird /usr/local/bin/thunderbird-beta`

Everything works from here as far as me being able to click on the `thunderbird-beta` executable in `/usr/local/bin` and get into the Beta application with a fresh program.

Here is the step I'm unsure of, and where I run into issues.

In Step 5 of the linked article, when I installed release: "Download a copy of the desktop file": `wget https://raw.githubusercontent.com/mozilla/sumo-kb/main/installing-thunderbird-linux/thunderbird.desktop -P /usr/local/share/applications`

...gives me a launcher in `/usr/local/share/applications`. I can edit this in a text editor to point to a different icon etc if need be, but when installing release this is obviously already configured.

So when I install beta, I don't want two of the same icons representing different Thunderbird channels, because my assumption is that will cause issues. So instead of downloading this file again, I copy the file I downloaded with `wget` when installing release, and instead of naming it `thunderbird.desktop` I name it `thunderbird-beta.desktop`

  • I then edit this file in a text editor to point to the Beta icon in `/opt/thunderbird-beta/chrome/icons/default/default256.png`
  • But the resulting file indicates "there was a problem launching the application" and when reopening the file in a text editor, I notice none of my changes have persisted and it's blank.

...I can confirm through a file manager that the icon at `/opt/thunderbird-beta/chrome/icons/default` is a visually different icon with "Beta" added to the bottom of the icon.

So this launcher in `/usr/local/share/applications` is the step I'm having trouble with.


Troubleshooting steps:

  • I delete the previously edited `thunderbird-beta.desktop` file, and I rerun the `wget` command to download another copy of `thunderbird.desktop`, this time using the `-o` flag so that the resulting name is `thunderbird-beta.desktop` again. I again edit this with a text editor and point the icon field to `/opt/thunderbird-beta/chrome/icons/default/default256.png`

For some reason, this works: allows me to save my changes and the icon of `thunderbird-beta.desktop` successfully changes to the Beta icon. By default, with no other changes, clicking this successfully launches Thunderbird, but of course it launches my Release version, so I change the Exec parameter to point to the Beta executable in `/usr/local/bin`

And now I get my desired results: start menu entry, separate icon, and launching the Beta release.

So my primary questions again are: 1. I notice that simply running the Beta application once uses the same `.thunderbird` directory that Release uses, and creates its own profile folder, which seems ideal to me. Verifying that this is the expected and preferred behavior? 2. I'm confused about the support article for profile management when running multiple release channels. Do I want to re-add all of my accounts to Beta from inside the application, therefore having two copies of my mail and profiles on my computer?

Open 1 50