After the last update - my email address listing when writing an e mail is NOT in ABC order.

Howdy! After the last update when I want to write an e mail my address listing is NOT in ABC order. But my address book IS in ABC order. How can this be fixed? Thanks, Te… (read more)

Howdy! After the last update when I want to write an e mail my address listing is NOT in ABC order. But my address book IS in ABC order. How can this be fixed? Thanks, Terry

Asked by Terry Jones 6 hours ago

Last reply by Matt 16 seconds ago

  • Locked

Overnight lost almost 1300 unread emails.

Overnight lost almost 1300 unread emails. To my knowledge, did not delete them, they are not in Trash or Junk, even checked WIN recycle bin. Nothing. Any ideas, suggestio… (read more)

Overnight lost almost 1300 unread emails. To my knowledge, did not delete them, they are not in Trash or Junk, even checked WIN recycle bin. Nothing. Any ideas, suggestions?

Asked by Glospreys 3 hours ago

Last reply by Matt 2 minutes ago

HELP! Thunderbird 128.2.0 on Win 10 stopped sending Gmail account emails. Mozilla fixes not working... HELP!

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out. Was also failing on older Tbird version so updated to current ver … (read more)

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out.

Was also failing on older Tbird version so updated to current ver 128.2.0 but no improvement.

I have followed Mozilla's several published accept cookie and IMAP sendmail OAuth2 fixes but without any improvement. Still same error message when try to email from one of my IMAP Gmail accounts on Tbird.

TBird 128.2.0 Error Message: "Thunderbird error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

I need HELP!

db

Asked by dbotas 43 minutes ago

Last reply by Matt 4 minutes ago

Access Denied

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Ac… (read more)

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

Asked by sdavers 16 hours ago

Last reply by Matt 7 minutes ago

emails showing gobbledygook

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looke… (read more)

My new emails started showing wierd code yesterday. I rebooted my comuter and restarted Thunderbird and it seemed ok but it's happening again this morning. I have looked at questions on the website but I just can't spend more time and frustration trying things or worrying about if it is safe to try things.

Asked by lesleyminmenai 15 hours ago

Last reply by Matt 9 minutes ago

  • Archived

Thunderbird combining emails to create gobbledygook

I am using Thunderbird 102.12.0 (but the problem may have started before the update) I have had this problem intermittently in the past but it only affected 1-2 emails bu… (read more)

I am using Thunderbird 102.12.0 (but the problem may have started before the update) I have had this problem intermittently in the past but it only affected 1-2 emails but today it seems to be most of the emails in my inbox. It seems that multiple emails are being combined into one email so when I look at my inbox it will tell me who it is from and the title, but when I click on it the sender and title may disappear (or may not) and the email is multiple lines of text & code (not necessarily the body of that email it can be 1 or multiple other emails in there all mixed up with or without different sender details). I can view the emails with no problem on my iphone and using webmail so it seems to just be a Thunderbird problem. If I look at the email on my phone or web browser I can see it perfectly and forward it to myself and then it seems to be ok. All help appreciated! Thank you Jean

Asked by jean32 1 year ago

Last reply by Matt 10 minutes ago

  • Solved

Netflix Error - F7355-1203

Hi, I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error… (read more)

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

Asked by mark545 5 months ago

Answered by mark545 4 months ago

Missing folders etc after xubuntu upgrade to 22.04

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back… (read more)

I have just raise a question here - missing folders after xubuntu upgrade, but I accidentally put "xubuntu 22.04" in the headline instead of 24.4. Can't find my way back to edit the question. Profuse apologies.

Asked by Roy 14 hours ago

Last reply by Matt 14 minutes ago

thunderbird keeps asking for password

Hello, I never had to do this before. Everytime I open thunderbird it asks me for my password. I saw one thread that said to go to tools, acct settings, outgoing server… (read more)

Hello, I never had to do this before. Everytime I open thunderbird it asks me for my password. I saw one thread that said to go to tools, acct settings, outgoing server, security and auth. and deselect the password. Mine does not show anywhere to deselect request password. I checked and it is up to date. So not sure how to solve this prob. Running Windows Any help apprec.

Asked by brindleconstruction1 11 hours ago

Last reply by Matt 15 minutes ago

Gmail messages not appearing in folder structure on Thunderbird

Hi there, I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels… (read more)

Hi there,

I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels. For example - I have a message thread in Gmail, labelled 'Work', with the subject line 'New project'. As expected, these have appeared as a folder in Thunderbird called 'Work', and a message thread with the subject line 'New project'. But not all the messages in the Gmail conversation are there. It's pretty extreme, too - the conversation on the Gmail website has 10 messages in it, and on Thunderbird only two are showing. So, I did a search for text in the missing messages, and they showed up in my my 'All Mail' folder - but I need them to appear as part of the conversation. Any advice? This is going to be a bit of a nightmare for email organisation if I can't get it sorted.

Asked by Sarah 11 hours ago

Last reply by Matt 19 minutes ago

Constantly being asked for passwords by Microsoft

Hello. Each time I fire up Thunderbird, I get a series of panes (pains?) from Microsoft, asking for my passwords for my Outlook accounts. Sometimes, it asks for all of th… (read more)

Hello. Each time I fire up Thunderbird, I get a series of panes (pains?) from Microsoft, asking for my passwords for my Outlook accounts. Sometimes, it asks for all of them. Sometimes, it asks for a few. It seems rather random. When I enter each one, I get a message on the screen saying "Authentication failure". However, if I persist and enter all the passwords, Thunderbird works. I had this problem a couple of months ago. I think it's related to something that MS did. A chap called Matt helped. But, unfortunately, it's returned. Could anyone, please, advise me? Thank you, Barry.

Asked by BarryS 4 days ago

Last reply by Matt 21 minutes ago

Microsoft OAuth Authentication

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that… (read more)

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that all the requirements as per Microsoft OAuth Authentication and Thunderbird in 2024 (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202) but still get the empty login window (see screenshot). Where do I go from here?

Asked by dor4d 24 minutes ago

New messages are not displayed

I just started seeing this occur today. When I started Thunderbird, my main e-mail has the subject matter, date and time, but doesn't display the message. All my other e-… (read more)

I just started seeing this occur today. When I started Thunderbird, my main e-mail has the subject matter, date and time, but doesn't display the message. All my other e-mail identities are unaffected. All e-mails from previous dates are displayed properly. New messages today are displayed correctly. I tried to forward one of the messages to another address, and it came out blank. I tried starting it in Troubleshooting mode, but it made absolutely no difference. How do I view the messages?

Asked by L M 29 minutes ago

How can i recover container Sync and Login Details

Please help me recover container login and sync I use about 15 container, each containing logins and important data. Recently i thought of installing firefox on to my ver… (read more)

Please help me recover container login and sync I use about 15 container, each containing logins and important data. Recently i thought of installing firefox on to my very old laptop. However after installing and login, few hours later i got know that my main machine's firfox containers are reset to default. Quite few containers are missing and none of them contain login or anything. Some of container contained emails which are important but i don't recall their login so recovering is very though. Yes i haven't store password login anywhere only if i can no name i can recover. Those email contain very important work data, Please help recover those container along with logins.

Asked by Beingcosmic 33 minutes ago

"Account disconnected" error

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox … (read more)

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox Sync isn't working so no bookmarks/passwords/history/etc. I have a persistent "account disconnected" with a yellow triangle icon. Upon clicking through, I see "Please sign in to reconnect [my email address]" with a sign in button. Signing in does nothing. What's really strange is that my other Mozilla account works fine, which leads me to believe this is an account issue—except that I've synced this account across several devices already.

What do?

Asked by nobody 2 days ago

Last reply by nobody 36 minutes ago

IMAP quota

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to av… (read more)

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to avoid using too much storage on the Thunderbird/Mozilla server. I don't know what else to do to avoid losing access to my email. Thank you.

Asked by AZspoofer3 3 days ago

Last reply by Matt 49 minutes ago