How to recover INBOX & Sent messages from 3 Comcast email addresses from Acronis True Image 2020 Backup?

Had issues with Comcast emails. They were set up with POP settings. Was on the phone with Comcast and uninstalled 3 email addresses and reinstalled using IMAP settings.… (read more)

Had issues with Comcast emails. They were set up with POP settings. Was on the phone with Comcast and uninstalled 3 email addresses and reinstalled using IMAP settings. I did not delete the message data leaving that box unchecked. After about 1.5 hours on the phone with Comcast was able to get the reinstalled Comcast email addresses to pull all of the emails off Comcast website. But there are emails that are missing from each of the inbox and sent folders for each of the 3 Comcast email addresses.

I do an incremental weekly backup using Acronis True Image 2020 Home Edition. I see the folders in the path but since they were saved last Saturday under POP settings, the backups I will need to try to recover are in 3 of the Comcast folders in the "MAIL" folder and not "IMAPMAIL" folder which listed 6 folders from imap.comcast1.net through imapcomcast6.net.

What do I need to copy from the correct Comcast folder called "Profile" where the izpoojy7.default is? Within this izpoojy7.default is the folder mail.comcast-1.net which has 1 of the 3 Comcast email addresses I need to recover the inboxes and sent folder emails. Please see the attached photo of the contents of this mail.comcast-1.net folder.

Do I just copy the Inbox.mozmsgs as well as the Sent.mozmsgs files? Or do I also need to recover more of the files within the respective mail.comcast-1.net folder? Thank you for any assistance you can offer on this matter.

Asked by FredricJLowe 2 days ago

Last reply by Toad-Hall 16 minutes ago

toLocaleString outputs different in FF Developer

new Date(1743623960000).toLocaleString(['en-ES']) outputs "4/2/2025, 7:59:20 PM" in normal firefox and "2/4/2025, 7:59:20 PM" in Firefox Developer. Test on MacOS and Ubu… (read more)

new Date(1743623960000).toLocaleString(['en-ES'])

outputs "4/2/2025, 7:59:20 PM" in normal firefox and "2/4/2025, 7:59:20 PM" in Firefox Developer. Test on MacOS and Ubuntu.

Asked by Brahma Dev 21 hours ago

Last reply by Brahma Dev 17 minutes ago

Unable to sign in

I wonder if anyone can help me. I can not sign in to my email account. Since April 1. Apparently something happened at midnight March 31. I went step by step on settings.… (read more)

I wonder if anyone can help me. I can not sign in to my email account. Since April 1. Apparently something happened at midnight March 31. I went step by step on settings. Everything is as is was no changes. When I sign up asking for Password. I input the password and it rejects. We did not changed or modify the sign in protocol. Thunderbird doesn't have a "Forget Password" option. Tried to research solutions. Tried to resign as new account. No luck. Thunderbird is our mail client for 5 different email addresses opens only the 3 .gmail addresses. Any suggestion is greatly appreciated.

Asked by mkovacs 3 days ago

Last reply by Toad-Hall 20 minutes ago

firefox 137 update search bar

Does the recent update Firefox 137.0 retain the separate address bar and search bar? One of the things I hate about MS Edge is that there is no separate search bar. Have … (read more)

Does the recent update Firefox 137.0 retain the separate address bar and search bar? One of the things I hate about MS Edge is that there is no separate search bar. Have not been pleased about the small size of the Firefox search bar the last few years. The user should be able to size it at will.

Asked by MikeZZ 1 hour ago

Last reply by TyDraniu 28 minutes ago

Thunderbird on iOS/IPadOS

There does not seem to be a way to install Thunderbird on either iOS or iPadOS. I'm sending this using a school account as I don't want to use my office account. However,… (read more)

There does not seem to be a way to install Thunderbird on either iOS or iPadOS. I'm sending this using a school account as I don't want to use my office account. However, if Thunderbird was available on iOS/iPadOS, I can absolutely guarantee actual monetary support from the office. We would finally be able to trash Outlook, which we hate but which supports Windows, Mac, and iOS/iPadOS. We want to have the same app suite across platforms if at all possible. The lack of iOS/iPadOS support for what seems to us to be no good reason, given that Thunderbird does support Android, which we are junking because Android usage has fallen to under 6% of our users, is a giant red flag for us.

Why doesn't Thunderbird support iOS/iPadOS? Personally, I suspect a GPL issue. And that kind of thing would be another giant red flag.

Asked by dyerc2 1 day ago

Last reply by dyerc2 41 minutes ago

Suddenly Spawning Multiple Inboxes, Drafts, Sent and Junk Boxes! Help!

Windows 11 Thunderbird 137.0.1 ARRRGGGH! I've been using Thunderbird for over 20 years and it's doing something new and BAD: Every time I open it since yesterday, it ke… (read more)

Windows 11 Thunderbird 137.0.1

ARRRGGGH! I've been using Thunderbird for over 20 years and it's doing something new and BAD:

Every time I open it since yesterday, it keeps adding additional inboxes (7), drafts boxes (3), sent boxes (2) and junk boxes (6) and trash boxes (2). I don't know how to get rid of all of the extra folders. My profile is backed up, I just tried deleting the program and installing the latest version and it opened the profile (I thought it'd open a default profile and then I could reinstall the "real" profile). What's happening and how can I fix it? No, this does not have anything to do with multiple email accounts and I haven't added any new ones. Please help!

Asked by BobbyBobBob 18 hours ago

Last reply by BobbyBobBob 53 minutes ago

Thunderbird not responding

Starting yesterday 4-3-2025 my Thunderbird email keeps locking up and saying it is not responding. I can close it and open it and then work with it for 2 or 3 minutes an… (read more)

Starting yesterday 4-3-2025 my Thunderbird email keeps locking up and saying it is not responding. I can close it and open it and then work with it for 2 or 3 minutes and it will start not responding again. This is a consistent problem the last few days. I did check and it said there was an automatic update on 4-2-25. I am not sure if this had anything to do with it but i did go in and request an update about 2 hours ago today. This has not helped as I still consistentaly get the not responding problem. Please advise what I can do to fix this.

Asked by john1167 20 hours ago

Last reply by Hong 59 minutes ago

No password autofill on Firefox for Adroid (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 1 week ago

Last reply by mohd13111975 1 hour ago

How to get rid of "Thunderbird thinks this message is Junk mail"?

I don’t want any spam filters from Thunderbird. “Uncheck Enable adaptive junk mail controls for this account” never worked. https://blog.thunderbird.net/2024/09/thunderbi… (read more)

I don’t want any spam filters from Thunderbird. “Uncheck Enable adaptive junk mail controls for this account” never worked. https://blog.thunderbird.net/2024/09/thunderbird-and-spam/ The message "Thunderbird thinks this message is Junk mail" still appears. I’ve deleted Bogofilter.sfd, DSPAM.sfd, POPFile.sfd, SpamAssassin.sfd, SpamPal.sfd from Thunderbird.app/Contents/Resources/isp. What else do I need to delete from Thunderbird to get rid of the message "Thunderbird thinks this message is Junk mail"? I’m using Thunderbird 128.9 ESR on macOS 15.4.

Asked by Bogdan 3 hours ago

Last reply by Bogdan 1 hour ago

Sent messages showing twice/doubled

Can't sleuth why TBird is showing my outbound Sent messages twice consecutively. Every messages display twice with the same time stamp. I'm SMTPing into a personal Outl… (read more)

Can't sleuth why TBird is showing my outbound Sent messages twice consecutively. Every messages display twice with the same time stamp. I'm SMTPing into a personal Outlook account with no issues, and receivers are only seeing one message.

Asked by Constance Englert 1 hour ago

Last reply by Scooter 1 hour ago

Inbox has Red Grid vertical/horizontal lines on businesses only.

The last couple weeks any emails from a business only have red horizontal/vertical grid lines. If it says to view or track package it won't let me, do it. If I drag that … (read more)

The last couple weeks any emails from a business only have red horizontal/vertical grid lines. If it says to view or track package it won't let me, do it. If I drag that email over to another folder it acts normal and if I drag it back to my in box it has the red lines. I've checked the emails in the server, they are normal. Also, there is yellow bar at the bottom of the attached email. It acts like a message I'm trying to send because the to is prefilled out with my email address. Weird Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.9.0 release 3/18/2025

Asked by Ray Blankenship 2 days ago

Last reply by Toad-Hall 1 hour ago

LOST SAVED EMAILS

Finished writing and sending a long email. Went to check if it sent, and my SENT folder is gone. On the left side of the "page" where I keep emails for future reference i… (read more)

Finished writing and sending a long email. Went to check if it sent, and my SENT folder is gone. On the left side of the "page" where I keep emails for future reference in various categories or folders, EVERYTHING IS GONE. I tried hitting the little arrows to open up the contents, nothing is there. Where'd it go? WHY? How do I get these necessary items back?

Asked by jlevenson 2 days ago

Last reply by Toad-Hall 1 hour ago

new email not working

Hi, on my friends pc, we run thunderbird, and in the last time the new email button, the ctrl+n, or the file-->new email dons't work. We have no extensions, reinstall … (read more)

Hi, on my friends pc, we run thunderbird, and in the last time the new email button, the ctrl+n, or the file-->new email dons't work. We have no extensions, reinstall didnt work. tried to downgrade but than the emailt dont work. We get the new emails, we can reply to a mail, but the new email window don't shows up.

please help i dont know what to do...

Asked by uvbull 2 days ago

Last reply by uvbull 1 hour ago