Firefox 137.0.1 does not display the status bar correctly

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resiz… (read more)

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resize Firefox to make it full screen to display the status bar properly. This makes it difficult for me to use Firefox. I'm pretty sure this is due to a version update. This problem occurred after I updated the Firefox browser, during which time my Windows system was not updated. Is there any solution? Or how can I download a previous version of the browser?

Asked by 2190926379 4 hours ago

Email Recovery

Hi, I use two company email accounts. Yesterday everything disappeared from one of the accounts and in the other account, all the emails in the inbox disappeared. How can… (read more)

Hi, I use two company email accounts. Yesterday everything disappeared from one of the accounts and in the other account, all the emails in the inbox disappeared. How can I recover?

Many thanks, Tiago

Asked by Brands Connection - Sustainable Trends 33 minutes ago

Need to finish to get Support

I have second thing getting mobile phone full support. I'm having issues with app Earnin it not opening after I install Firefox app will security or it's not link with it… (read more)

I have second thing getting mobile phone full support. I'm having issues with app Earnin it not opening after I install Firefox app will security or it's not link with it. Send my Email [email removed].

Thank You Loretta Labrie

Asked by Loretta Labrie 1 day ago

HTTPS-Only Mode does not work as it should

I have a LAN Controller which I used to use from more than 7 years. Its small server has a http interface, listening on a specific port, offering the possibility of setti… (read more)

I have a LAN Controller which I used to use from more than 7 years. Its small server has a http interface, listening on a specific port, offering the possibility of setting the device and control some other devices through it. This controller is also able to send mail messages in case of some defined inputs, it let me see the rooms temperature, I am/was able to start and close the heating system(s) (powering ON/Off some relays) and some more. I used to have a small shortcut icon on my mobile phone and accessed the above mentioned interface almost daily. Now I am not able do do it, anymore. My mobile phone only opens https URLs. I am able to access the controller interface through Windows and I do not on my mobile phone. When try it, the phone displays: "This site can't provide a secure connection mydomain.....ro sent an invalid response ERR_SSL_PROTOCOL_ERROR" Somebody suggested installing of Mozilla Firefox and get use of its HTTPS-Only Mode facility. I installed the application and HTTPS-Only Mode was Off as default. I tried connecting to the mentioned http URL, but nothing has been solved. I proceeded like here: https://support.mozilla.org/en-US/kb/https-only-mode-firefox-android When I try accessing that http URL it displays: "Secure connection failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem." The single option is a `Try Again` button. Pressing it determines the same return.

Am I doing something wrong? Is it necessary to also make some preliminary settings specifically related to the respective URL? Or something else?

Thanks in advance!

Asked by IVConsultanta Forte 55 minutes ago

Cant see email text -- message pane is all white

I have moved my old folders from a MacBook Pro with an Intel chip ("old computer") to a MacBook Pro with a M4 Chip ("new computer"). Prior to moving I updated the update… (read more)

I have moved my old folders from a MacBook Pro with an Intel chip ("old computer") to a MacBook Pro with a M4 Chip ("new computer"). Prior to moving I updated the updated Thunderbird on the old computer to version 137.0.1 and installed the same on the new computer. Since I cannot transfer files via USB I copied all of them to OneDrive and then shared that folder to the new computer. The OneDrive folder can be seen on both computers; the same profile m5wv3t89.default, and its contents can as well (e.g. Mail -> pop.rcn-1.com -> Inbox and Inbox.msf). I point the new computer's Thunderbird to the same Local Directory. It appears to create a new index file: It creates another one with a different suffix: Inbox-MacBookPro-2.msf -- the same size as the Inbox.msf. So far so good...

In the new computer Thunderbird I can see the Inbox and all the Local folders. However, when I attempt to look at an email, I select an email, and the pane below the email is solid white. I see no text. (see screenshot below) I generally run in Dark Mode. And on the settings page "Enable dark message mode" is checked, and "Show dark message mode toggle" is also checked (but I have no idea where to find the toggle!).

How do I get Thunderbird to display a selected message? (if it is only black text on white background that's fine ... or if it can be white text on a black background -- dark mode -- that would be better). But right now I can't see the message text, period!

Asked by jduhl 1 hour ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 2 months ago

Last reply by per.arheim 1 hour ago

how to use "modified preferences" in about:config

hello, how to display only the preferences that I have personally modified, without those that an external program has modified: there are too many of them, and this butt… (read more)

hello, how to display only the preferences that I have personally modified, without those that an external program has modified: there are too many of them, and this button loses much of its usefulness.

I tried to do this: [quote]Locate and delete the file prefs.js (or rename it, for example, to prefs.jsOLD, to keep the old file as a backup). If you find more than one, a prefs.js.moztmp file or a user.js file,

delete (or rename) these as well. (/quote]

but it doesn't work because there are still “modified preferences” coming from who knows where.

Asked by tonyserre2 1 hour ago

  • Solved

Cannot open JPEG images in default Windows image viewer anymore, PNG in the same viewer works

I am an experienced TB user, but at the moment at a total loss for a solution to my problem. I use Windows 11 Pro. When trying to click on image attachments for PNG and … (read more)

I am an experienced TB user, but at the moment at a total loss for a solution to my problem.

I use Windows 11 Pro. When trying to click on image attachments for PNG and JPG/JPEG pictures, the behaviour is different: PNG images are displayed just fine in the Windows photo viewer, JPEG images are not. If I open the same images via double-click from the local disk, both open just fine in the same viewer. I have checked the file type settings already and even changed them to always ask me for JPEG images. I get asked just fine and see that TB wants to open the Windows photo viewer for both files types, but while it works for PNG, it does not for JPEG. There is no error message, just nothing happens, at least nothing visible to me.

When trying the same from a new user profile, it works as expected. I tried TB safe mode, deactivating all add-ons, but it still does not work in my main user profile.

I would be glad to receive hints for how to solve or at least debug this. Thanks in advance.

Asked by Alexander Kriegisch 2 days ago

Answered by Matt 23 hours ago

  • Locked

James lewis

I love how I can put mf on jail so keep on or plz drop the mf soap on fri I know it ate just you or your momma btw I got enough so I'm not bluffing I will expose all of… (read more)

  • I love how I can put mf on jail so keep on or plz drop the mf soap on fri I know it ate just you or your momma btw I got enough so I'm not bluffing I will expose all of it

Asked by Rae Ann Walls 1 hour ago

Firefox is not working with Shopify

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see: 1. Update Firefox to the Latest Version Go to Menu (≡) > Help >… (read more)

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see:

1. Update Firefox to the Latest Version Go to Menu (≡) > Help > About Firefox. This will automatically check for updates. Regular updates ensure compatibility with modern web apps like Shopify. 2. Clear Cache, Cookies, and Site Data Go to Menu (≡) > Settings > Privacy & Security. Under Cookies and Site Data, click Manage Data. Search for "Shopify" to delete only Shopify-related data, or use Clear Data to remove all cached data, which can resolve display issues in Admin. 3. Run Firefox in Troubleshoot Mode (Enhanced Safe Mode) Firefox 2024 includes a robust Troubleshoot Mode that disables extensions, custom settings, and themes, giving a clean environment. Go to Menu (≡) > Help > Troubleshoot Mode. Choose Restart in Troubleshoot Mode, then Open when prompted. If Shopify Admin works in this mode, an extension or setting is likely causing the issue. 4. Check for Incompatible Extensions and Privacy Add-ons Go to Menu (≡) > Add-ons and Themes > Extensions. Disable extensions, especially ad blockers, VPNs, and script blockers, which may conflict with Shopify's dynamic elements. Reload Shopify Admin after disabling each extension to pinpoint any issues. 5. Disable Enhanced Tracking Protection for Shopify Firefox’s Enhanced Tracking Protection may block essential cookies and scripts used by Shopify. Open Shopify Admin, click the shield icon next to the address bar, and select Turn off Enhanced Tracking Protection for This Site. 6. Disable Hardware Acceleration Some display issues stem from hardware acceleration conflicts. Go to Menu (≡) > Settings > General > Performance. Uncheck Use hardware acceleration when available and restart Firefox. 7. Use Firefox’s DevTools to Diagnose Errors Open Menu (≡) > Web Developer > Web Console or press Ctrl + Shift + K. Reload Shopify Admin to see if any errors or blocked elements are logged, which can provide insight into potential conflicts or missing resources. 8. Verify Network Security and Check Proxy/VPN Settings If your network includes a firewall or proxy, ensure that it allows secure access to all Shopify domains. Disable VPNs temporarily to check if they’re impacting Shopify Admin performance.

Asked by gberryhill32 5 months ago

Last reply by MichaelKai 1 hour ago

Website video is broken and buggy, not playing

Videos from AcharyaPrashant.org are broken since past week and not playing on firefox Android, I've attached a screenshot of the same. But videos from the same website ar… (read more)

Videos from AcharyaPrashant.org are broken since past week and not playing on firefox Android, I've attached a screenshot of the same. But videos from the same website are playing well on the firefox beta app.

Asked by Vidyasagar 1 hour ago

Thunderbird Connector for Copernic Desktop Search

Dear Support! In order to index Thunderbird Emails in Copernic Desktop Search software, I need to install the “Thunderbird Connector for Copernic Desktop Search” in the… (read more)

Dear Support!


In order to index Thunderbird Emails in Copernic Desktop Search software, I need to install the “Thunderbird Connector for Copernic Desktop Search” in the Add-on and Themes menu. Unfortunately this Ad-don doesn’t seem to exist. Can you please suggest a solution?

Best Regards, Patrycja Wojcieszynska

Asked by MsLuctoretemergo 4 days ago

Last reply by Piscator 1 hour ago

Can not open Sky mobile website (only on firefox) fine on other browsers, I am excepting cookies

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by John Whelan 2 hours ago

Can’t see “Manage Site List” for Multi-Account Containers

Hi there, I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t se… (read more)

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙️ to edit a container.
   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.
   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

Asked by Jennifer 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Maximizing FPS in Firefox

Hello there! I have an issue that even in settings page, here, in Firefox - i have around 50 fps. I have 240hz monitor and 4070 gpu and 14900hx cpu. In Chrome - i have n… (read more)

Hello there!

I have an issue that even in settings page, here, in Firefox - i have around 50 fps. I have 240hz monitor and 4070 gpu and 14900hx cpu. In Chrome - i have noticeable 240 fps. What should i do to have same 240 here, in Firefox?

Asked by mafiozy 2 hours ago