• Solved

Linux Mint Thunderbird Upgrade 68 to 78

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any w… (read more)

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any webpage i should be watching for an update?

I'm running Linux Mint 20.1 with Thunderbird 68.10.0 (64bit)

thanks James

Asked by James H 3 days ago

Answered by Toad-Hall 2 days ago

Cannot access webcam on Windows 10 latest version

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webc… (read more)

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webcam can't open. I allowed website to access my webcam, but nothing happens. I tried reinsall, reset Firefox, install lower version, enable auto play in about:config...but no lucky. But when I tried on Chrome, my webcam is working fine. I tried use my webcam on linux (Pop! OS) with the same version of FIrefox and my webcam is working fine. I tried reinstall my webcam driver on my Windows, but still not working on Firefox ( Chrome or any browser chronium's based, they're working fine with my webcam). I don't know why. Please help me! Thanks alot. Sr if my English is not good enough

Asked by hoviethoang.nd 31 minutes ago

Last reply by saifsamer2001 2 minutes ago

MSN won't open in regular mode after update

The following website, https://www.msn.com/en-us/news , no longer opens in regular browser mode but will open in "Private" mode. How do I fix that? … (read more)

The following website, https://www.msn.com/en-us/news , no longer opens in regular browser mode but will open in "Private" mode. How do I fix that?

Asked by rdmerritt1953 2 hours ago

Last reply by rdmerritt1953 10 minutes ago

Firefox Internet browser, 2 bars at the top

At the top of the Firefox Internet browser are the 2 bars for the function keys and the bookmarks or folders. The background color is light gray as standard and often dif… (read more)

At the top of the Firefox Internet browser are the 2 bars for the function keys and the bookmarks or folders. The background color is light gray as standard and often differs little from the background colors of the Internet pages called up. From my point of view, it would be good if you could choose the background color of these Firefox bars yourself.

Asked by chsf1 19 minutes ago

Developer Tools separate window view - menu bar colour

Hello, I am using Firefox 85.0 on OSX 10.14.6. Both Firefox Dev Tools and OSX are set to Dark Mode. However the menubar on the Developer Tools pop-out window (separate wi… (read more)

Hello,

I am using Firefox 85.0 on OSX 10.14.6. Both Firefox Dev Tools and OSX are set to Dark Mode. However the menubar on the Developer Tools pop-out window (separate window view) is showing light grey. Please see attached image which shows the menu bar colour.

Is there any way I can change this to match the dark theme of my system?

This may seem petty, but I use the pop-out console a lot in my workflow and the bright coloured bar is bothering me! I have just switched over from Chrome which correctly matches the menubar to the system theme.

Thanks for your help.

Asked by azleeb 27 minutes ago

Thunderbird crashes during startup @ OOM | small

Thunderbird crashes everytime during startup. I cannot use it at all. It has problems getting mail from the mailservers. I have a crashreport id. bp-0c2f0fa4-8831-49d5-96… (read more)

Thunderbird crashes everytime during startup. I cannot use it at all. It has problems getting mail from the mailservers. I have a crashreport id. bp-0c2f0fa4-8831-49d5-96c8-9a4590210118 I hope anybody can help me. Thank you.

Asked by hpapenhu 1 week ago

Last reply by hpapenhu 3 hours ago

importing passwords from Chrome

When I click import passwords from another browser, Chrome does not show up in the list to import from. Also, Firefox does not save passwords and sign ins from the ones I… (read more)

When I click import passwords from another browser, Chrome does not show up in the list to import from.

Also, Firefox does not save passwords and sign ins from the ones I put in in Firefox.

Asked by dennfwl 49 minutes ago

Sites loading slowly :-/

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I wa… (read more)

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I was trying check "performace tool" from developer tools in Firefox "Options". What is amazing, if i start record activity in this tool, this problem does not appeare. If i swicth off recording mode. Sites again are loading slowly. Can anyone advice where should i look for solution? Thanks in advance.

Asked by andrzej.dymnicki 1 hour ago

iCloud & Apple TV+ not loading

I'm running the latest version of Firefox (85.0 64bit) on Windows 10. Perhaps I could get help here. I can't login in either https://www.icloud.com/ or https://tv.apple.c… (read more)

I'm running the latest version of Firefox (85.0 64bit) on Windows 10.

Perhaps I could get help here.

I can't login in either https://www.icloud.com/ or https://tv.apple.com/

Screenshots of the problem are attached here. In both websites I see the circle as it is trying to load (on icloud, eventually, get an error "iCloud encountered an error while trying to connect to the server"). I've tried to use these websites with Chrome and Edge and it works normally.

Solutions I've tried but did not work: - cleaned cache and history; - turned off firefox protections against monitoring; - turned off uBlock Origin (it's the only plugin installed besides DuckDuckGo) - tried in private window, does not work as well

Is this a known bug or/and is there any solution? I can try anything you will suggest to me, I really need to open these websites and I do not want to use any other browser besides Firefox.

Asked by headgaar 23 hours ago

Last reply by headgaar 1 hour ago

Login to firefox synchronization account

Recently I logged out from Firefox my account, and when I tried to login it asked me to enter the 6 digit verification code from my authentication application. It looks l… (read more)

Recently I logged out from Firefox my account, and when I tried to login it asked me to enter the 6 digit verification code from my authentication application. It looks like this comes from the 2-steps authentication method. I don't remember I used this procedure before, and I don't know what is the authentication app. I have this account since 2014 and now I am not able to login to it. Is there is any way to reset the sitting through email? Please help. Note: I created another account in order to be able to ask this question.

Asked by W.Kafa 1 hour ago

  • Solved

New Bookmarks. Field Already Filled In.

When I try to create a New Bookmark I find that the folder has already been allocated. It is usually the last used folder number. Also, I am unable to cancel edit, or rem… (read more)

When I try to create a New Bookmark I find that the folder has already been allocated. It is usually the last used folder number. Also, I am unable to cancel edit, or remove or perform any other changes. Going to Firefox safe mode or other recommendations makes no difference.

The problem happened for the first time last week and it was, strangely, only by doing a complete System Restore that I was able to get things back to normal. That seems like a severe remedy every time it happens. I would really appreciate help with this.

Asked by OneTrueFriend 21 hours ago

Answered by jscher2000 13 hours ago

firefox clogs disk

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. … (read more)

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

Asked by vasiliev.andrey2020 9 hours ago

Last reply by vasiliev.andrey2020 1 hour ago

Firefox keeps crashing entire computer every day

Hi, I have a big issue with Firefox crashing my computer, every day. I have many tabs open but this problem started occuring just a few days ago. Would really appreciate … (read more)

Hi,

I have a big issue with Firefox crashing my computer, every day. I have many tabs open but this problem started occuring just a few days ago. Would really appreciate any clues on what could be causing this.

Here are my crash reports:

bp-39de7cd9-4a79-44cb-a5d0-1abe30210127 bp-27b0e547-3bea-496b-9288-885700210127 bp-2d9c8aa7-6502-4007-9f35-83b870210127 bp-aa89909a-cd4a-456f-ba3c-c47480210127 bp-3d32d88d-25f3-4b05-afee-ca1820210127 bp-8ea13769-6d05-4762-8848-0cebc0210127

I have tried disabling webGL, as well as disabling hardware acceleration etc. Also, the crashes usually happen after >1h of usage. I have 32gb of RAM and lots of charts open in my tabs, so not sure if its a memory or graphics issue.

Thanks in advance!

Asked by saemol 1 hour ago

Firefox Dynamic Theme Switch

In Ubuntu 20.04, Firefox can dynamically switch between light and dark theme based on system theme anytime. But In other OS ( Arch gnome ) , you have to restart Firefox t… (read more)

In Ubuntu 20.04, Firefox can dynamically switch between light and dark theme based on system theme anytime. But In other OS ( Arch gnome ) , you have to restart Firefox to refresh the system gtk theme. Is there an api/bash command to do so manually ?

Asked by kushraj1532 1 hour ago

  • Solved

Firefox will not open Youtube.com

Most current Firefox hangs and will not open Youtube from email links or from direct entry into the address field. Microsoft edge has no problem but Firefox is my defau… (read more)

Most current Firefox hangs and will not open Youtube from email links or from direct entry into the address field. Microsoft edge has no problem but Firefox is my default browser. Prior to the last Firefox update I installed a Firefox add on that allowed me to download Youtube videos, however it was not installed by the last Firefox update. Firefox has no problem opening and playing Bitchute video's. Can anyone help ?

Asked by thomas_lewis713 3 hours ago

Answered by thomas_lewis713 3 hours ago

Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 2 months ago

Last reply by FredMcD 2 hours ago

Lost local Firefox profile

Hello, I've unfortunately had to formate my harddrive that had my local firefox profile on it without the opportunity to create a backup. Is there any way to restore my b… (read more)

Hello,

I've unfortunately had to formate my harddrive that had my local firefox profile on it without the opportunity to create a backup.

Is there any way to restore my bookmarks from my Firefox Account?

Cheers

Asked by Max.Kerski 1 day ago

Last reply by Max.Kerski 2 hours ago

Slow startup

After ver 78 update Thunderbird takes 15-20 seconds before anything happens. No indication of any kind after clicking icon untill it finally opens. Then it appears to wor… (read more)

After ver 78 update Thunderbird takes 15-20 seconds before anything happens. No indication of any kind after clicking icon untill it finally opens. Then it appears to work ok. Same problem on 2 Windows 10 laptops. Thanks for any help.

Asked by khaats 2 days ago

Last reply by khaats 2 hours ago

After update to firefox 80.0 pages sometimes load blank randomly

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close p… (read more)

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close page, open new tab and try to load this page again.

This is completely random, happening on all sites, opened from links on other sites, bookmarks or speed dial. No idea what could cause it. Maybe firefox has some problems with creating new process for new tab if my process limit is set to 1?

Asked by Piterk 4 months ago

Last reply by Piterk 2 hours ago