• Solved

After Update: New mail window shows no contacts in recipient field

Hey there, I updated thunderbird some while ago to 102.5.0 (32-Bit). After some time, I noticed that I don't get my any contacts from my address book shown in the recipie… (read more)

Hey there, I updated thunderbird some while ago to 102.5.0 (32-Bit). After some time, I noticed that I don't get my any contacts from my address book shown in the recipient field of my new mail window.

Does anyone have an idea what happened? I changed nothing in my settings, and it worked before the update.

Thanks

Asked by MissMi 2 days ago

Answered by MissMi 12 hours ago

after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (read more)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Asked by mihari1 12 hours ago

Last reply by jonzn4SUSE 1 minute ago

Inbox not displaying Thunderbird emails on PC. Please Please help!

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not s… (read more)

Hi, My inbox shows that there are messages in the inbox but it does not display them. Any action on the inbox gives the msg. "The current operation on "inbox" did not succeed. The mail server for account (my Optimum acct) responded: IMAP4 server terminated connection." I can see the messages on the Optimum website.

I forwarded my incoming mail to a Gmail account and can see the incoming msgs there. Also as can see them on my Apple phone.

Upgraded to latest version of Thunderbird. No help. Other folders seem okay. When I look at the ImapMail folder, I see the msf file for INBOX but I do not see a file for the inbox emails.

I am on Windows 11 and use MS Defender for security

Please help - Thunderbird is my workhorse and contains all my important files. Thank you! Carol

Asked by mcleod6 4 weeks ago

Last reply by gp 1 minute ago

Password breaches

I have no record of having t up a password for data breaches which I am told involve passwords. So I have nothing to change. How can I keep my data secure in this situa… (read more)

I have no record of having t up a password for data breaches which I am told involve passwords. So I have nothing to change. How can I keep my data secure in this situation?

Asked by suetettix 3 minutes ago

Folder incorrectly displays as document

Previously I'd complained about an issue where in Favourite Folders/Compact View some folders would display as document icons rather than folder icons, and also Thunderbi… (read more)

Previously I'd complained about an issue where in Favourite Folders/Compact View some folders would display as document icons rather than folder icons, and also Thunderbird would display these at the top of the folder list rather than in alphanumeric order. This previously was fixed by the third and final procedure described [in support article 1370142:]

Unfortunately this behaviour is back in Thunderbird 102.5.1 on MacOS 12.6.1, and deleting files and folders as suggested no longer works. Before attempting this I have verified that (a) Favourite Folders view is disabled and (b) that none of the three affected folders are checked as favourites.

Thanks in advance for a fix and/or troubleshooting clues.

Asked by info7087 4 minutes ago

Exporting JUST the settings

As handy as the Export/Import tools may be for the latest Thunderbird client, there still doesn't seem to be a way to export just the settings themselves, in a way that c… (read more)

As handy as the Export/Import tools may be for the latest Thunderbird client, there still doesn't seem to be a way to export just the settings themselves, in a way that can be used to import to a different system where the setup may not match where it was imported from (especially if migrating between operating systems).

Any suggestions on a tool that will do this?

Asked by jelabarre59 4 months ago

Last reply by jelabarre59 7 minutes ago

Thunderbird Google OAuth2 Problem

Hi, I didn't used thunderbird quite a while and now I changed my google mail account to oauth2 for incoming and outgoing mails. I give access for Thunderbird to Google a… (read more)

Hi,

I didn't used thunderbird quite a while and now I changed my google mail account to oauth2 for incoming and outgoing mails. I give access for Thunderbird to Google and find this new allowed access and the new assigned thunderbird rights in my google security settings. But I always receive the error message that authentication for imap failed immediately after I successfully login via the browser window in thunderbird. I deleted all extensions and cache folders.

Please have a look at my settings. Do you have ideas ?

Thank you very much maxpd

Asked by maxpd 22 hours ago

Last reply by maxpd 14 minutes ago

Thunderbird 102.* doesn't properly sync Google calendar

I am currently using TB 102.5.1 but since 102 introduced the ability to use Google Calendar there is a problem with synchronization. I have setup TB to use Google Calend… (read more)

I am currently using TB 102.5.1 but since 102 introduced the ability to use Google Calendar there is a problem with synchronization. I have setup TB to use Google Calendar by choosing Add Calendar, then Google Calendar from the three options then click on my email address and I see a list of available calendars at Google. All good. I choose my default calendar and it loads. I can add/delete events which reflect almost instantly on my Android/Google device. Unfortunately when events are edited or deleted on my Android/Google device no synchronization occurs with TB. I can right-click my google calendar in TB then select "Synchronize Calendars" but nothing happens. My new or deleted event on Google doesn't change on TB. If I instead completely exit TB and restart, synchronization happens.

I believe TB should have a setting for how frequently to sync the calendar or a less desired option of the manual sync steps should actually work.

Here is my TB info from the troubleshooter -

Application Basics Name Thunderbird Version 102.5.0 Build ID 20221115143058 Distribution ID Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.5.0 OS Windows_NT 10.0 19045 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 15.8 GB Disk Space Available 609 GB Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders 0 3 account5 (imap) imap.mail.att.net:993 3 3 smtp.mail.att.net:465 3 3 true account6 (imap) imap.mail.att.net:993 3 3 smtp.mail.att.net:465 3 3 true account7 (imap) imap.mail.att.net:993 3 3 smtp.mail.att.net:465 3 3 true Calendar Settings Asher calendar Name Value Name Type ics Disabled false Username URI Refresh Interval 30 Read-only true Suppress Alarms false Cache Enabled true iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported mmcveigh@att.net Name Value Name Type gdata Disabled Username URI Refresh Interval 30 Read-only false Suppress Alarms false Cache Enabled true iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event 5 Attachment Supported false Max Categories Privacy State Supported Priority Supported false Event Supported true Task Supported false Local Time Supported false UTC/GMT Supported Auto-Scheduling Supported Contacts Name Value Name Type gdata Disabled Username URI Refresh Interval 30 Read-only true Suppress Alarms false Cache Enabled true iMIP Identity iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event 5 Attachment Supported false Max Categories Privacy State Supported Priority Supported false Event Supported true Task Supported false Local Time Supported false UTC/GMT Supported Auto-Scheduling Supported Holidays in United States Name Value Name Type gdata Disabled Username URI Refresh Interval 60 Read-only true Suppress Alarms false Cache Enabled true iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event 5 Attachment Supported false Max Categories Privacy State Supported Priority Supported false Event Supported true Task Supported false Local Time Supported false UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Web Content 1 / 8 Extension 1 GPU 1 Add-ons Name Type Version Enabled ID Amazon.com extension 1.1 true amazondotcom@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org DevTools Button extension 1.4 true devToolsButton@dillinger DuckDuckGo extension 1.0 true ddg@search.mozilla.org EditEmailSubject MX extension 6.1 true EditMailSubject@jcp.convenant Google extension 1.0 true google@search.mozilla.org ImportExportTools NG extension 12.0.2 true ImportExportToolsNG@cleidigh.kokkini.net PrintingTools NG extension 2.1.5 true PrintingToolsNG@cleidigh.kokkini.net Provider for Google Calendar extension 102.0.3 true {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} ReplyWithHeader extension 2.5.0 true replywithheader@myjeeva.com Shrunked Image Resizer extension 5.1 true shrunked@darktrojan.net tbkeys-lite extension 2.2.0 true tbkeys-lite@addons.thunderbird.net Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org Security Software Type Name Antivirus Malwarebytes Antispyware Firewall Windows Firewall Graphics Features Compositing WebRender (Software) Asynchronous Pan/Zoom wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA Quadro 1000M Direct3D11 vs_5_0 ps_5_0, D3D11-21.21.13.7691) WebGL 1 Driver Version OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA Quadro 1000M Direct3D11 vs_5_0 ps_5_0, D3D11-21.21.13.7691) WebGL 2 Driver Version OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate 60 DirectWrite true (10.0.19041.1566) GPU #1 Active Yes Description NVIDIA Quadro 1000M Vendor ID 0x10de Device ID 0x0dfa Driver Version 21.21.13.7691 Driver Date 2-17-2017 Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_d8048c8cf9921ace\nvwgf2um Subsys ID 21d117aa RAM 2048 GPU #2 Active No Description Intel(R) HD Graphics 3000 Vendor ID 0x8086 Device ID 0x0126 Driver Version 9.17.10.4459 Driver Date 5-19-2016 Drivers igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Subsys ID 0000000c RAM 0 Diagnostics AzureCanvasBackend skia AzureCanvasBackend (UI Process) skia AzureContentBackend skia AzureContentBackend (UI Process) skia AzureFallbackCanvasBackend (UI Process) skia CMSOutputProfile 1322380 bytes, too large Display0 1920x1200@59Hz scales:1.000000|1.300000 DisplayCount 1 HardwareStretching both=0 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid 7900 ClearType Parameters Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING available by default disabled by user: Disabled by layers.acceleration.disabled=true D3D11_COMPOSITING unavailable by default: Hardware compositing is disabled DIRECT2D unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS available by default WEBRENDER available by default unavailable-no-hw-compositing by runtime: Hardware compositing is disabled WEBRENDER_QUALIFIED available by default WEBRENDER_COMPOSITOR available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL available by default WEBRENDER_SHADER_CACHE available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE available by default WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION available by default VP8_HW_DECODE available by default VP9_HW_DECODE available by default Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) NaNms (NaN) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Speakers (Conexant 20672 SmartAudio HD) HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_17AA21CF&REV_1000\4&13501a43&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Speaker (Digital Video Recorder) ROOT\MEDIA\0000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Line in (Digital Video Recorder) ROOT\MEDIA\0000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 133 - 441 Environment Variables MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\Mark\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\Mark\AppData\Roaming\Thunderbird\Profiles\xu78gplz.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\Mark\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0 C:\Program Files\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini Important Modified Preferences accessibility.typeaheadfind.flashBar 0 apz.autoscroll.enabled false browser.cache.disk.amount_written 2000484 browser.cache.disk.capacity 81920 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size.enabled false browser.search.region US dom.storage.next_gen true dom.storage.next_gen_auto_enabled_by_cause1 true extensions.lastAppVersion 102.5.0 font.internaluseonly.changed true font.minimum-size.th 8 font.minimum-size.x-western 8 font.name.sans-serif.x-western Verdana font.name.serif.x-western Arial font.size.monospace.x-western 10 font.size.variable.x-western 10 gfx.crash-guard.d3d11layers.appVersion 78.8.1 gfx.crash-guard.d3d11layers.deviceID 0x0dfa gfx.crash-guard.d3d11layers.driverVersion 21.21.13.7691 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 91.2.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x0dfa gfx.crash-guard.wmfvpxvideo.driverVersion 21.21.13.7691 gfx.direct2d.disabled true idle.lastDailyNotification 1669656715 layers.acceleration.disabled true layers.mlgpu.sanity-test-failed false layout.css.dpi 0 media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false network.cookie.lifetimePolicy 2 network.http.max-persistent-connections-per-server 2 network.predictor.cleaned-up true network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1669569299 places.history.enabled false places.history.expiration.transient_current_max_pages 112348 plugin.flash.arch x86_64-msvc plugin.flash.blockliststate 0 plugin.flash.desc Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi 374 plugin.flash.lastmod_lo 1151456908 plugin.flash.path C:\WINDOWS\system32\Macromed\Flash\NPSWF64_32_0_0_465.dll plugin.flash.version 32.0.0.465 privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 security.osreauthenticator.password_last_changed_hi 747728 security.osreauthenticator.password_last_changed_lo 843130464 security.remote_settings.crlite_filters.checked 1632350654 security.remote_settings.intermediates.checked 1632350654 security.sandbox.content.tempDirSuffix {bfe5ec70-b97f-4561-9f17-891bf2377504} security.sandbox.plugin.tempDirSuffix {a163e98f-ed95-4719-9782-451d23c5eea5} security.tls.version.enable-deprecated true security.tls.version.min 1 signon.importedFromSqlite true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1669569299 ui.osk.debug.keyboardDisplayReason IKPOS: Keyboard presence confirmed. Important Locked Preferences fission.autostart.session true Places Database Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator Library Versions

Expected minimum version Version in use NSPR 4.34.1 4.34.1 NSS 3.79.1 3.79.1 NSSSMIME 3.79.1 3.79.1 NSSSSL 3.79.1 3.79.1 NSSUTIL 3.79.1 3.79.1 Sandbox Content Process Sandbox Level 0 Effective Content Process Sandbox Level 1 Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true Startup Cache Disk Cache Path C:\Users\Mark\AppData\Local\Thunderbird\Profiles\xu78gplz.default-release\startupCache\startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init true Wrote to Disk Cache false Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-US"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections URL Printing Modified print settings print_printer Mozilla Save to PDF print.more-settings.open true print.printer_Adobe_PDF.print_bgcolor false print.printer_Adobe_PDF.print_bgimages false print.printer_Adobe_PDF.print_duplex 0 print.printer_Adobe_PDF.print_edge_bottom 0 print.printer_Adobe_PDF.print_edge_left 0 print.printer_Adobe_PDF.print_edge_right 0 print.printer_Adobe_PDF.print_edge_top 0 print.printer_Adobe_PDF.print_evenpages true print.printer_Adobe_PDF.print_footercenter print.printer_Adobe_PDF.print_footerleft &PT print.printer_Adobe_PDF.print_footerright &D print.printer_Adobe_PDF.print_headercenter print.printer_Adobe_PDF.print_headerleft print.printer_Adobe_PDF.print_headerright print.printer_Adobe_PDF.print_in_color true print.printer_Adobe_PDF.print_margin_bottom 0.5 print.printer_Adobe_PDF.print_margin_left 0.5 print.printer_Adobe_PDF.print_margin_right 0.5 print.printer_Adobe_PDF.print_margin_top 0.5 print.printer_Adobe_PDF.print_oddpages true print.printer_Adobe_PDF.print_orientation 0 print.printer_Adobe_PDF.print_page_delay 50 print.printer_Adobe_PDF.print_paper_data 1 print.printer_Adobe_PDF.print_paper_height 11 print.printer_Adobe_PDF.print_paper_id 1 print.printer_Adobe_PDF.print_paper_name print.printer_Adobe_PDF.print_paper_size_unit 0 print.printer_Adobe_PDF.print_paper_width 8.5 print.printer_Adobe_PDF.print_resolution 1200 print.printer_Adobe_PDF.print_reversed false print.printer_Adobe_PDF.print_scaling 1 print.printer_Adobe_PDF.print_shrink_to_fit true print.printer_Adobe_PDF.print_to_file false print.printer_Adobe_PDF.print_unwriteable_margin_bottom 0 print.printer_Adobe_PDF.print_unwriteable_margin_left 0 print.printer_Adobe_PDF.print_unwriteable_margin_right 0 print.printer_Adobe_PDF.print_unwriteable_margin_top 0 print.printer_Canon_MX920_series_Printer_(USB).print_bgcolor true print.printer_Canon_MX920_series_Printer_(USB).print_bgimages true print.printer_Canon_MX920_series_Printer_(USB).print_duplex 0 print.printer_Canon_MX920_series_Printer_(USB).print_edge_bottom 0 print.printer_Canon_MX920_series_Printer_(USB).print_edge_left 0 print.printer_Canon_MX920_series_Printer_(USB).print_edge_right 0 print.printer_Canon_MX920_series_Printer_(USB).print_edge_top 0 print.printer_Canon_MX920_series_Printer_(USB).print_footercenter print.printer_Canon_MX920_series_Printer_(USB).print_footerleft print.printer_Canon_MX920_series_Printer_(USB).print_footerright print.printer_Canon_MX920_series_Printer_(USB).print_headercenter print.printer_Canon_MX920_series_Printer_(USB).print_headerleft print.printer_Canon_MX920_series_Printer_(USB).print_headerright print.printer_Canon_MX920_series_Printer_(USB).print_in_color true print.printer_Canon_MX920_series_Printer_(USB).print_margin_bottom 0.5 print.printer_Canon_MX920_series_Printer_(USB).print_margin_left 0.5 print.printer_Canon_MX920_series_Printer_(USB).print_margin_right 0.5 print.printer_Canon_MX920_series_Printer_(USB).print_margin_top 0.5 print.printer_Canon_MX920_series_Printer_(USB).print_orientation 0 print.printer_Canon_MX920_series_Printer_(USB).print_page_delay 50 print.printer_Canon_MX920_series_Printer_(USB).print_paper_height 11 print.printer_Canon_MX920_series_Printer_(USB).print_paper_id 1 print.printer_Canon_MX920_series_Printer_(USB).print_paper_size_unit 0 print.printer_Canon_MX920_series_Printer_(USB).print_paper_width 8.5 print.printer_Canon_MX920_series_Printer_(USB).print_resolution 300 print.printer_Canon_MX920_series_Printer_(USB).print_reversed false print.printer_Canon_MX920_series_Printer_(USB).print_scaling 1 print.printer_Canon_MX920_series_Printer_(USB).print_shrink_to_fit true print.printer_Canon_MX920_series_Printer_(USB).print_to_file false print.printer_Canon_MX920_series_Printer_(USB).print_unwriteable_margin_bottom 20 print.printer_Canon_MX920_series_Printer_(USB).print_unwriteable_margin_left 25 print.printer_Canon_MX920_series_Printer_(USB).print_unwriteable_margin_right 25 print.printer_Canon_MX920_series_Printer_(USB).print_unwriteable_margin_top 12 print.printer_FinePrint.print_bgcolor true print.printer_FinePrint.print_bgimages true print.printer_FinePrint.print_duplex 0 print.printer_FinePrint.print_edge_bottom 0 print.printer_FinePrint.print_edge_left 0 print.printer_FinePrint.print_edge_right 0 print.printer_FinePrint.print_edge_top 0 print.printer_FinePrint.print_evenpages true print.printer_FinePrint.print_footercenter print.printer_FinePrint.print_footerleft print.printer_FinePrint.print_footerright print.printer_FinePrint.print_headercenter print.printer_FinePrint.print_headerleft print.printer_FinePrint.print_headerright print.printer_FinePrint.print_in_color true print.printer_FinePrint.print_margin_bottom 0.5 print.printer_FinePrint.print_margin_left 0.5 print.printer_FinePrint.print_margin_right 0.5 print.printer_FinePrint.print_margin_top 0.5 print.printer_FinePrint.print_oddpages true print.printer_FinePrint.print_orientation 0 print.printer_FinePrint.print_page_delay 50 print.printer_FinePrint.print_paper_data 1 print.printer_FinePrint.print_paper_height 11 print.printer_FinePrint.print_paper_id 1 print.printer_FinePrint.print_paper_name print.printer_FinePrint.print_paper_size_unit 0 print.printer_FinePrint.print_paper_width 8.5 print.printer_FinePrint.print_resolution 1200 print.printer_FinePrint.print_reversed false print.printer_FinePrint.print_scaling 1 print.printer_FinePrint.print_shrink_to_fit true print.printer_FinePrint.print_to_file false print.printer_FinePrint.print_unwriteable_margin_bottom 0 print.printer_FinePrint.print_unwriteable_margin_left 0 print.printer_FinePrint.print_unwriteable_margin_right 0 print.printer_FinePrint.print_unwriteable_margin_top 0 print.printer_Foxit_PhantomPDF_Printer.print_bgcolor false print.printer_Foxit_PhantomPDF_Printer.print_bgimages false print.printer_Foxit_PhantomPDF_Printer.print_duplex 0 print.printer_Foxit_PhantomPDF_Printer.print_edge_bottom 0 print.printer_Foxit_PhantomPDF_Printer.print_edge_left 0 print.printer_Foxit_PhantomPDF_Printer.print_edge_right 0 print.printer_Foxit_PhantomPDF_Printer.print_edge_top 0 print.printer_Foxit_PhantomPDF_Printer.print_evenpages true print.printer_Foxit_PhantomPDF_Printer.print_footercenter print.printer_Foxit_PhantomPDF_Printer.print_footerleft &PT print.printer_Foxit_PhantomPDF_Printer.print_footerright &D print.printer_Foxit_PhantomPDF_Printer.print_headercenter print.printer_Foxit_PhantomPDF_Printer.print_headerleft print.printer_Foxit_PhantomPDF_Printer.print_headerright print.printer_Foxit_PhantomPDF_Printer.print_in_color true print.printer_Foxit_PhantomPDF_Printer.print_margin_bottom 0.5 print.printer_Foxit_PhantomPDF_Printer.print_margin_left 0.5 print.printer_Foxit_PhantomPDF_Printer.print_margin_right 0.5 print.printer_Foxit_PhantomPDF_Printer.print_margin_top 0.5 print.printer_Foxit_PhantomPDF_Printer.print_oddpages true print.printer_Foxit_PhantomPDF_Printer.print_orientation 0 print.printer_Foxit_PhantomPDF_Printer.print_page_delay 50 print.printer_Foxit_PhantomPDF_Printer.print_paper_data 1 print.printer_Foxit_PhantomPDF_Printer.print_paper_height 11.00 print.printer_Foxit_PhantomPDF_Printer.print_paper_name print.printer_Foxit_PhantomPDF_Printer.print_paper_size_unit 0 print.printer_Foxit_PhantomPDF_Printer.print_paper_width 8.50 print.printer_Foxit_PhantomPDF_Printer.print_resolution 600 print.printer_Foxit_PhantomPDF_Printer.print_reversed false print.printer_Foxit_PhantomPDF_Printer.print_scaling 1.00 print.printer_Foxit_PhantomPDF_Printer.print_shrink_to_fit true print.printer_Foxit_PhantomPDF_Printer.print_to_file false print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_bottom 0 print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_left 0 print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_right 0 print.printer_Foxit_PhantomPDF_Printer.print_unwriteable_margin_top 0 print.printer_Microsoft_Print_to_PDF.print_bgcolor false print.printer_Microsoft_Print_to_PDF.print_bgimages false print.printer_Microsoft_Print_to_PDF.print_duplex 0 print.printer_Microsoft_Print_to_PDF.print_edge_bottom 0 print.printer_Microsoft_Print_to_PDF.print_edge_left 0 print.printer_Microsoft_Print_to_PDF.print_edge_right 0 print.printer_Microsoft_Print_to_PDF.print_edge_top 0 print.printer_Microsoft_Print_to_PDF.print_evenpages true print.printer_Microsoft_Print_to_PDF.print_footercenter print.printer_Microsoft_Print_to_PDF.print_footerleft &PT print.printer_Microsoft_Print_to_PDF.print_footerright &D print.printer_Microsoft_Print_to_PDF.print_headercenter print.printer_Microsoft_Print_to_PDF.print_headerleft print.printer_Microsoft_Print_to_PDF.print_headerright print.printer_Microsoft_Print_to_PDF.print_in_color true print.printer_Microsoft_Print_to_PDF.print_margin_bottom 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages true print.printer_Microsoft_Print_to_PDF.print_orientation 0 print.printer_Microsoft_Print_to_PDF.print_page_delay 50 print.printer_Microsoft_Print_to_PDF.print_paper_data 0 print.printer_Microsoft_Print_to_PDF.print_paper_height 11.00 print.printer_Microsoft_Print_to_PDF.print_paper_name print.printer_Microsoft_Print_to_PDF.print_paper_size_unit 0 print.printer_Microsoft_Print_to_PDF.print_paper_width 8.50 print.printer_Microsoft_Print_to_PDF.print_resolution 0 print.printer_Microsoft_Print_to_PDF.print_reversed false print.printer_Microsoft_Print_to_PDF.print_scaling 1.00 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit true print.printer_Microsoft_Print_to_PDF.print_to_file true print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top 0 print.printer_Mozilla_Save_to_PDF.print_bgcolor false print.printer_Mozilla_Save_to_PDF.print_bgimages false print.printer_Mozilla_Save_to_PDF.print_duplex 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom 0 print.printer_Mozilla_Save_to_PDF.print_edge_left 0 print.printer_Mozilla_Save_to_PDF.print_edge_right 0 print.printer_Mozilla_Save_to_PDF.print_edge_top 0 print.printer_Mozilla_Save_to_PDF.print_footercenter print.printer_Mozilla_Save_to_PDF.print_footerleft &PT print.printer_Mozilla_Save_to_PDF.print_footerright &D print.printer_Mozilla_Save_to_PDF.print_headercenter &T print.printer_Mozilla_Save_to_PDF.print_headerleft print.printer_Mozilla_Save_to_PDF.print_headerright print.printer_Mozilla_Save_to_PDF.print_in_color true print.printer_Mozilla_Save_to_PDF.print_margin_bottom 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_left 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_right 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_top 0.5 print.printer_Mozilla_Save_to_PDF.print_orientation 0 print.printer_Mozilla_Save_to_PDF.print_page_delay 50 print.printer_Mozilla_Save_to_PDF.print_paper_height 11 print.printer_Mozilla_Save_to_PDF.print_paper_id na_letter print.printer_Mozilla_Save_to_PDF.print_paper_size_unit 0 print.printer_Mozilla_Save_to_PDF.print_paper_width 8.5 print.printer_Mozilla_Save_to_PDF.print_resolution 0 print.printer_Mozilla_Save_to_PDF.print_reversed false print.printer_Mozilla_Save_to_PDF.print_scaling 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit true print.printer_Mozilla_Save_to_PDF.print_to_file true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top 0 print.show_print_progress false

Asked by mmcveigh 18 minutes ago

Firefox 104-107 has square box symptom and numerous dots on printouts instead of letters

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print … (read more)

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print preview interface would recur after updating to a newer FF version. Unfortunately after updating to FF 104 the very same issues recurred. The only solution was to disable FF's print preview interface once again and use the Mac print window instead for all printing tasks. Doing that solved the issue with headers and footers getting cut off pdfs and printed pages, but it did not solve two new issues that began after updating to FF 104, which have persisted through FF 107.

When printing emails and/or content from webpages, FF has been inserting what I believe is called square box symptom (multiple square boxes in a row with question marks in some of them) instead of the actual text that is on the email or webpage. FF is also printing a long series of dots across the page in certain areas of my emails, which I assume are the very bottom of the letters that are supposed to be there. These issues have never occurred in all my years as a Firefox user until updating to 104.

Does anyone else have these problems when printing emails and/or webpages? This behavior does not occur with every email or webpage that I print or save as a pdf, but it is prevalent enough that I am having to rely on Safari to create pdfs and/or printouts.

I've done everything I can think of to resolve these two new issues but the behaviors persist. I am attaching 2 screenshots of a recent order confirmation email that I saved as a pdf to demonstrate what the issues look like. The title of the email is cut off. All you can see is a bunch of tiny dots. The amount of the refund is nothing but dots. The title of each item in the order is a bunch of dots, as is the price on the far right. There is a row of square box symptom between some of the items in the order, followed by more missing titles and prices represented by dots, and more dots for the amount of the discount and subtotal.

I was going to submit a bug about this but wanted to inquire here first in case there is a solution that I have not tried. Clearing cookies, cache, and running Disk Utility has not resolved this. Any assistance you can give me is greatly appreciated. Thank you.

Asked by youngjane 9 hours ago

Last reply by cor-el 36 minutes ago

"Your browser is being managed by your organization."

I have always set my browser to open to previous tabs, but about one month ago it only opens to a new tab, even though the boxes are still checked to previous tabs in se… (read more)

I have always set my browser to open to previous tabs, but about one month ago it only opens to a new tab, even though the boxes are still checked to previous tabs in settings. I have no idea how to fix this-tried reboots, closing, toggling setting on/off, reopening browser, etc., to no avail.

Even more concerning, possibly, is that under Settings, General when trying to fix this issue I noticed at the top of the General Tab: "Your browser is being managed by your organization." I suspect this could be malicious, as I am unemployed and have NEVER used this laptop (Dell Inspirion 3793, Windows 10, 64 bit) with any organization or previous job.

I would greatly appreciate your thoughts regarding both issues and hope that the latter is not a threat that I need to deal with immediately.


Thank you,

Brent G.

Asked by brentg33 1 hour ago

Last reply by cor-el 52 minutes ago

  • Solved

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 3 months ago

Answered by Nickolas Gupton 3 months ago

Login Vorbelegung Benutzname und Passwort

Beim Login der E-Mail Konten von Telekom und GMX wurden bisher nur der Benutzernamen vorbelegt. Jetzt wird auch das Passwort vorbelegt. Dies ist aber aus SIcherheitsgründ… (read more)

Beim Login der E-Mail Konten von Telekom und GMX wurden bisher nur der Benutzernamen vorbelegt. Jetzt wird auch das Passwort vorbelegt. Dies ist aber aus SIcherheitsgründen nicht sinnvoll. Wie kann ich dies wieder rückgängig machen, so dass wie davor die Eingabe eines Passwortes immer erforderlich ist? Über das Anwendungsmenü Funktion Passwörter geht es jedenfalls nicht. Hier kann im Feld Passwort der Inhalt nicht entfernt werden sondern nur die kompletten Zugangsdaten. Bitte um Hinweis. Vielen Dank!

Asked by manfred.72116 10 hours ago

Last reply by cor-el 58 minutes ago

Extra dialog box at the bottom of my email inbox

I recently have a new dialog box at the bottom of my email inbox. It opens with a welcome and asks for a donation. It then shows the top part of whatever email I click on… (read more)

I recently have a new dialog box at the bottom of my email inbox. It opens with a welcome and asks for a donation. It then shows the top part of whatever email I click on in the inbox. I see no purpose for it and would like to delete it. How can I delete it?

Asked by vhess12 1 hour ago

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 hour ago

Last reply by Mike Grace 1 hour ago

The latest update to Thunderbird on Ubuntu has some issues.

Loading the TASK pane takes up to 20 seconds - the previous release was instant. There is a noticeable delay when changing directories. I have repaired all directories an… (read more)

Loading the TASK pane takes up to 20 seconds - the previous release was instant. There is a noticeable delay when changing directories. I have repaired all directories and tried to use the previous version of TBird but the profile is not accepted. Have also run without add-ons etc and this makes no difference. Once the task pane has loaded it behaves normally and subsequent loading is instant as it was with the previous version. This is not a real issue but I am wondering if there is an underlying problem somewhere.

Asked by alan186 11 hours ago

Last reply by gp 1 hour ago

"https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi"

The browser plug-in for Spectrum Security Suite (F-Secure) does not appear to download. I do not know where the problem is. It could be with Spectrum software. I did ca… (read more)

The browser plug-in for Spectrum Security Suite (F-Secure) does not appear to download.

I do not know where the problem is. It could be with Spectrum software. I did call them first. The lady on the phone says it is a Firefox problem and to seek help from Mozilla.

When I click on the box for setting up secure browsing (I have tried both boxes (top right and 2nd to bottom left) on the screen in the image attached), I just get a new window open with "https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi" in the navigation box and the rest is white space. There is no spinning wheel, no bell, nothing.

I do not even know what is supposed to happen, as it has been years since I last set up the protection. I do know based on messages received and the displayed log, the browser protection was still working as of 10 days ago (21 Nov 2022).

I actually do most of my browsing now on Linux but I still play a few games that are Windows only so sometimes browse from this system.

Windows 7 64-bit Ultimate (all patches) Firefox 107.0.1 (64-bit)

Asked by Natalie 1 hour ago

107 update stopped access to costco.ca

I had multiple tabs open that I was using, including the costco.ca page, when the update happened (I can't remember the exact details). All my other open tabs, and all pa… (read more)

I had multiple tabs open that I was using, including the costco.ca page, when the update happened (I can't remember the exact details). All my other open tabs, and all pages since, have worked fine since, but the costco page does not open. At first there were options to check and something about a ceritficate. Now the address shows costco.ca444/Genericerror it says 'Problem loading page' in the tab heading. And the page shows '

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.'

There is no info on how to fix this - and I've spent way too much time trying to fix it. I added it to the exceptions page. No joy. Works fine in Chrome. Very frustrating.

I have Windows 11 on my PC. Is there a way to fix this? Might be an idea to add a link to how to fix it to the error message. Thanks.

Asked by ltimberg 1 hour ago