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Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

I'm getting a box popup that prevents me from doing anything normal. Can't select a new link like normal, the refresh is there, but in a different spot. I'll try to add the screen shot in case someone recognizes what might have caused this.

link text

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Dear All,

perhaps a lamer question, but I cannot fix it: TB (128.8.esr 64 bit) shows some older (local) printers which already don't exist now. These printers are not in my Win10 Printer List. How can I remove them from TB printer list?

Thanks Peter

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

"Whenever I play YouTube videos on Firefox mobile, the video is choppy and does not play smoothly. This problem happens even with a good internet connection. I already tried clearing cache and restarting the browser, but the issue is still there."

Hello there I have Thunderbird for Android, version 10.1, and in every folder, all mail, both read and unread, have almost the same appearance. It's not easy to tell which ones in the list are read and which are unread. Is there any setting to turn the unread messages in the folder look highlighted, or more bold, or something different anyway than the rest? Because this way it's very inconvenient, which makes me considering turning back to Outlook. Thanks in advance

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day. Most of the time Thunderbird will not download new message for 30 minutes or more. And some times it will let me know i have new messages and not download them Pleas help. I must have missed some indicator

Thank You Richard Merrell <redacted>

自分はiPadでFirefoxを使用しています。以前は常時画面左上にホームページに飛べるボタン（事前に設定したURLに飛べる家の形をしたボタン）があり、大変快適だったのですが、最近のアップデートによってUIが変更され、そのボタンが消えてしまいました。これによってかなりこのアプリは不便になり困っています。また、常時画面右上にあったブックマークしたリンクが並べてあるところにアクセスできる星型のボタンも消えてしまいました。これは運営が意図した変更なのでしょうか？他のユーザーもこの変更には困っていると思います。もしよろしければ、以前のようなUIに戻していただきたいです。また、これは要望になりますが、ブックマークしたリンクが並んでいるタブを開いてブックマークしたURLにアクセスしたときに、それを押してもそのブックマークタブが画面から一旦消えることなく恒常的に画面に表示されるようにしていただきたいです。そして、sprit viewを使用しているときにブックマークタブからブックマークしたURLに飛ぶとき、一旦そのブックマークタブを閉じないとサイトをスワイプしたりタップすることができなくなるような仕様にはしないでいただきたいです。常にブックマークタブが画面のどこかに表示され、常に画面に出して置けるようにUIを改善していただきたいです。よろしくお願いします。

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Hi I normally use Firefox on my phone, but I recently decided to use it on my computer as well. Since I had forgotten my password, I reset it. After the reset, I can log in on my computer without any issues, but I cannot log in on my phone. When I try to sign in with my new password on mobile, it says the password is incorrect.

I also tried to use QR code sync, but it shows an "Unexpected error" message. At the moment, I can only access my account on my computer, but not on my phone.

Could you please help me resolve this issue?

Thank you in advance.

I tried using Firefox on a new device, I wanted to sync with my previous settings to just restore them, I was unable to remember the password at that time so I reset it, after resetting it it still didn't work and different problems came up so I tried fixing it in a different way. Long story short im unable to connect my current profile (which I used previously with that email) with that account, so im also unable to start any ways of syncing as only this message appears

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using email, create a new profile."

Right now im just using a backup which basically restores the profile, but if im doing something on one device it shouldnt sync to the other one, whats the best way of fixing it, is there a way of desyncing the profile with the mozilla account or start a fresh profile but slightly alter some values so I can use this one?

Kind Regards

I receive a lot of emails that are really just the attachment (usually invoices etc.) So I right click the attachment and save it and then hit the "Delete" button to delete the email to the recycle folder. This has always worked fine in the past but now it tries to delete just the attachment, which is still selected following my save, warning me that it will permanently delete the attachment. This is a nuisance more than anything else. However when you hover over the delete button it describes itself as "delete this message" not this attachment, so the behaviour is both wrong and annoying. I can find no settings that will change this behaviour.