• Solved

Sending emails

Cannot send emails for the last 4 weeks. Optus have checked that it is not a fault of theirs. Originally the error message was "SMTP has timed out "after only about 2 … (read more)

Cannot send emails for the last 4 weeks. Optus have checked that it is not a fault of theirs. Originally the error message was "SMTP has timed out "after only about 2 seconds but now it says "sending mail" and the blue progress bar goes on for ever but message not sent. Have been able to receive emails all the time. Graeme.

Asked by hickey4 4 days ago

Answered by Lin 4 days ago

  • Solved

Want to delete an old account drafts folder in Local Folders

In my Local Foldes, I have two "Drafts" folders. One is called "Drafts" - no problem - the other is called "Drafts - old@emailaddress" referring to an old email account t… (read more)

In my Local Foldes, I have two "Drafts" folders. One is called "Drafts" - no problem - the other is called "Drafts - old@emailaddress" referring to an old email account that I no longer use and is no longer listed in my Thunderbird. Yet I cannot delete this old unnecessary "Drafts-" folder.

I have gone through all my existing identities and accounts to see if any of their settings accidentally refers to or uses this drafts folder, but I cannot find any.

The folder is empty. Right-clicking on it brings up a menu of options, none of which includes "Delete".

This folder is not causing any problems. It's not interfering with Thunderbird in any way. it's just... annoying!

Asked by sheffner1 4 months ago

Answered by david 4 months ago

  • Solved

Mailing lists

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to … (read more)

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to the Address Book. I now need to copy them from the Address Book to the Mailing List, but can't see how to do so , there seems to be no way to view the two lists side-by-side.

Asked by d_awdry 5 days ago

Answered by sfhowes 5 days ago

  • Solved

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Asked by JB 4 days ago

Answered by JB 3 days ago

  • Solved

TB v140.2.0esr (64-bit) "Reply witrh Template" missing from filter menu

I use Thunderbird filters to manage email to coordinate my bicycle group. I usually keep an instance of v102 (32bit) running on a raspberry pi and it works fine - but I … (read more)

I use Thunderbird filters to manage email to coordinate my bicycle group. I usually keep an instance of v102 (32bit) running on a raspberry pi and it works fine - but I can't upgrade. My desktop v140 (64 bit) does not have the filter option to select "Reply with Template" is there a way to enable this function?

Thanks --Sam

Asked by Sam Piper 4 days ago

Answered by Yu5tiqX9og 4 days ago

  • Solved

Facebook not working

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way… (read more)

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

Asked by wolfdad 2 weeks ago

Answered by Denys 4 days ago

  • Solved

Thunderbird cannot access my email now att has made me change my password

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to … (read more)

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Asked by mskinsey 1 month ago

Answered by Toad-Hall 4 days ago

  • Solved

Junk message folder for only one account (out of three) has lost its name.

I'm running Thunderbird 140.2.0esr (64-bit) under Windows 10, and prior to the last few days everything has been running normally. I have three POP/SMTP accounts, which … (read more)

I'm running Thunderbird 140.2.0esr (64-bit) under Windows 10, and prior to the last few days everything has been running normally. I have three POP/SMTP accounts, which work in all respects, except for the Junk folder in only one of the accounts. Thunderbird marks a junk mail in that account as Junk, but leaves it in the Inbox. When I try to transfer it manually into the proper Junk folder I get the message in the first attached snapshot.

The Junk folder for the subject account shows Properties per the second attached snap. The location for the Junk file is missing, which is probably why this situation is giving me grief.

What is the procedure for giving the Junk folder for that account a proper name? This had been working fine, but just seems to have developed amnesia. I tried compacting all folders and doing a 'repair' on this Junk folder, as recommended in the message, but that didn't help. Oh, and that Junk folder in the left pane has a black icon, whereas the working accounts have red ones (third snapshot).

Many thanks for any tips!

Asked by Electrojim 4 days ago

Answered by Electrojim 4 days ago

  • Solved

No 'X' When Viewing Google Reviews-Answered

Version: 115.27.0esr Hello. I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews. Clearing cookies, closing and reop… (read more)

Version: 115.27.0esr

Hello.

I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews.

Clearing cookies, closing and reopening the browser, and rebooting the PC are not successful.

Asked by Buddy2014 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Is there a glitch with the newest update?

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo i… (read more)

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo icons. I can't use certain pages where I enter and save data. When I try these pages on chrome they open without problem. Is this some firewall that is over the top or is it something happening only today? Because if Firefox is like this now, I'll have to stop using it.

Asked by lourdes.santaballa 4 days ago

Answered by George Kitsoukakis 4 days ago

  • Solved

website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2d… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Asked by SueWitch 1 week ago

Answered by Denys 4 days ago

  • Solved

Email Folder Contents Missing

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I… (read more)

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I clicked on any of them. All I got was an empty message screen. This happened for new and previously existing read messages. The problem was limited to my Email account and did not affect other folders such as Drafts, Sent, Trash, etc. I right-clicked on the Email folder under the Inbox, opened Properties and hit the Repair Folder button, which made all the headers disappear as well! I didn't see any help messages with issues specific and/or limited to just the Email folder in Inbox. Can someone help! Tks, JS

Asked by James-A 1 week ago

Answered by Matt 1 week ago

  • Solved

Thunderbird

I'm trying to set up a new email account in Thunderbird. I entered folders and selected email. I entered my name and email address, but the display started spinning and o… (read more)

I'm trying to set up a new email account in Thunderbird. I entered folders and selected email. I entered my name and email address, but the display started spinning and only stopped if I did a restart.

Help, please.

Robin Webb.

Asked by robinwebb 4 days ago

Answered by Toad-Hall 4 days ago