• Solved

Wrong association in Correspondent column

Hello. I have been managing events through Humanitix for several years. Copies of notifications of purchased tickets are always sent to my Thunderbird account (via GMai… (read more)

Hello. I have been managing events through Humanitix for several years. Copies of notifications of purchased tickets are always sent to my Thunderbird account (via GMail). For reasons not understood the Correspondent Column for these emails always displays an address that should have no association with my events. Humanitix have had a look and says the 'link-up' is not happening at their end. Has anyone out there had a similar problem, or at least understand something about this kind of thing?

Asked by cruxmusic 1 day ago

Answered by Matt 8 hours ago

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (read more)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Asked by KnewOne 1 month ago

Last reply by TromoSM 7 hours ago

locked out of Thunderbird mail box.I am outraged

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.! I am 87 years old and do not un… (read more)

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.!

I am 87 years old and do not understand what I am supposed to do!!

Asked by joy.breeze 7 hours ago

after logging into websites there is only a blank screen - happens on multiple websites

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns complete… (read more)

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns completely blank. I then have to go to Chrome if I want to do anything. I use NoScript 13.0.9 and have allowed all access so not sure what is blocking the browser content. There are no error messages or anything displaying at all. Any assistance is appreciated, thank you!

Asked by stodiej 15 hours ago

Last reply by TromoSM 7 hours ago

  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 3 days ago

Answered by Paul 3 days ago

Going to a new computer, want to take bookmarks and passwords

Getting ready to replace my computer. Is there a way to take my Firefox bookmarks and passwords along with me. I know there are 2 profiles in different directories. c:… (read more)

Getting ready to replace my computer. Is there a way to take my Firefox bookmarks and passwords along with me. I know there are 2 profiles in different directories.

c:\users\jer\appdata\roaming\mozilla\firefox\profiles AND c:\users\jer\appdata\local\mozilla\firefox\profiles

Don't really know difference between roaming and local, except roaming is a lot bigger.

I doubt I could copy the whole profiles as they would contain information that is about current computer and wouldn't work on new computer. However, it seems that I have read or seen there are files within these profiles that just contain my bookmarks and passwords and they can be moved to another profile.

I just need to know the name of the files that hold his information.

Any help would be appreciated.

Asked by Jer 3 days ago

Last reply by Jer 8 hours ago

Thunderbird not displaying Teams invites correctly

Hi, Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution. Attached a screen shot and redacted the some… (read more)

Hi,

Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution.

Attached a screen shot and redacted the some of it for obvious reasons.

Thanks in advance

R

Asked by richard.fortnam 2 days ago

Last reply by Matt 8 hours ago

MOZILLA WON'T OPEN MY PREVIOUS TABS...

I used to leave many tabs opened in my browser so that when I got back I could easily find the one I wanted to use. Now I can't because the Mozilla browser just won't s… (read more)

I used to leave many tabs opened in my browser so that when I got back I could easily find the one I wanted to use.

Now I can't because the Mozilla browser just won't save them. So each time that I open the browser they are all gone...

... Is there somersetting I can DO????

Asked by HUESUDOJVB 8 hours ago

Last reply by Muhammad Ali 8 hours ago

  • Locked

Thunderbird not displaying Teams invites correctly

Hi, Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution. Attached a screen shot and redacted the some… (read more)

Hi,

Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution.

Attached a screen shot and redacted the some of it for obvious reasons.

Thanks in advance

R

Asked by richard.fortnam 2 days ago

Last reply by Matt 8 hours ago

Lost Tabs

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my lapt… (read more)

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

Asked by fredklass52 8 hours ago

Last reply by Muhammad Ali 8 hours ago

Just cannot get Office365 working -

Hi , I am almost at giving up point.-- trying to connect to my Office365 - try various settings , but the ones last used was this : smtp.office365.com, port 58… (read more)

Hi ,

I am almost at giving up point.-- trying to connect to my Office365 - try various settings , but the ones last used was this :

at one stage I could get messages via IMAP - but that also now broken ....

Asked by pieterc2 1 day ago

Last reply by Matt 8 hours ago

Thunderbird Crashes as soon as it is brought up. Errors "This www.googleapis.com page can’t be found"

Thunderbird crashes as soon as it is brought up. Saves the following files on a thumb drive: Local Folders, Files, Inbox, and Mail. I have not deleted these files. I hav… (read more)

Thunderbird crashes as soon as it is brought up. Saves the following files on a thumb drive: Local Folders, Files, Inbox, and Mail. I have not deleted these files.

I have installed a new version. I have 3 email accounts and get authentication errors for each one. I also get the following errors, each in its own tab:

This www.googleapis.com page can’t be found

Black page for URL: https://analytics.languagetoolplus.com/matomo/piwik.php?idsite=22&rec=1&url=https%3A%2F%2Ffake%2F&action_name=dict_download%3Afailed&rand=1756227254746&apiv=1&res=1920x1080&_id=5295bc6f5210800d&_idts=1650411422&_idvc=972&e_c=Action&e_a=dict_download%3Afailed&e_n=NetworkError+when+attempting+to+fetch+resource.&dimension2=8.11.2&dimension3=false&dimension4=true&dimension5=en&dimension6=false&dimension7=undefined&dimension13=%7B%7D

{"error":{"localizedMessage":"not found","errorId":"NOT_FOUND","message":"not found"}} (3 tabs)

Welcome to Freedom - page for Thunderbird

Asked by benjamin_klein 3 days ago

Last reply by Matt 8 hours ago

Thunderbird for OSX - signature graphics appear as attachments

I am using Thunderbird Version 140.1.1esr on OSX. Some emails sent to me show their signature graphics as attachments instead of showing them visually within the messag… (read more)

I am using Thunderbird Version 140.1.1esr on OSX. Some emails sent to me show their signature graphics as attachments instead of showing them visually within the message itself.

Is there a software setting that can resolve this issue of "attachment clutter"?

Asked by aluigih 1 day ago

Last reply by Matt 8 hours ago

Websites not displaying correctly after Firefox update

After the latest Firefox update, some websites are not displaying correctly (fonts/images/layout broken). I already tried clearing cache and disabling extensions, but the… (read more)

After the latest Firefox update, some websites are not displaying correctly (fonts/images/layout broken). I already tried clearing cache and disabling extensions, but the issue remains. Is this a known problem, and what else can I try to fix it?

Asked by Muhammad Ali 8 hours ago

Saved passwords

Why the hell do I have to keep signing in to show my passwords? I do not sign out but yet when I try to sign in to anything that I've used a password before the damn thin… (read more)

Why the hell do I have to keep signing in to show my passwords? I do not sign out but yet when I try to sign in to anything that I've used a password before the damn thing is not there. I'm getting disgusted with firefox and I've used it only for many years but you keep screwing around with something that worked fine and now it's all screwed up. I wish you would just leave things alone. I was having a problem with getting my bookmarks and favorites but it appears that has been fixed. I had to delete and re-install farefox several times to get all that back but lately it's staying there.

Asked by Disgusted 4 weeks ago

Last reply by Muhammad Ali 8 hours ago

e-mails arriving after many hours

My e-mail are not picked up by my Thunderbird before after many hours. On the net, I can see many e-mails that has arrived on the server, but Thunderbird are not picking … (read more)

My e-mail are not picked up by my Thunderbird before after many hours. On the net, I can see many e-mails that has arrived on the server, but Thunderbird are not picking them up. I have tried to delete my account and start fresh, but it does not help. What is wrong ?

Asked by Martin Plassen 1 day ago

Last reply by Matt 8 hours ago

What happened to Thunderbird error log? (linux)

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm p… (read more)

I used to troubleshoot when Thunderbird would fail to download new messages by looking at the last successfully downloaded email. But I can't find the error log. I'm pretty sure older versions allowed you to see the error log under Tools. But it isn't there and developer section is not helpful. I have tons of message filters going into folders so it is impossible to identify the last successful email download.

How am I to fix this issue if there is no longer a way to see failed email downloads via the error log?

I wasn't happy with the UI changes burying the menus into the hamburger on the side, but figured I could live with it. Not sure the benefit, maybe it looks cleaner? But removing functionality at the same time is really NOT helpful.

Anyone have any ideas how to find the error log or find the email causing Thunderbird to stop seeing downloadable emails?

Asked by arf668 1 week ago

Last reply by Matt 8 hours ago