How to delete "Old Firefox Data“ folder ?

Hi, I clicked refresh firefox before I uninstalled the old version, then this "Old Firefox Data" folder was generated on my desktop. After installing the new version, I … (read more)

Hi,

I clicked refresh firefox before I uninstalled the old version, then this "Old Firefox Data" folder was generated on my desktop. After installing the new version, I think I don't need this backup folder, but I was not able to delete this old data folder. It's telling me I don't have the authority, but I am the administrator. Can anyone here tell me how to delete this folder please ?

Thanks!

Asked by MIYANO 8 hours ago

CONTINUING PROBLEMS WITH MY ADDRESS BOOK ENTRIES

Hello, Thanks for previous assistance on this topic but the structural issue remains. I am able to add certain email addresses to my Address Book and then modify those … (read more)

Hello,

Thanks for previous assistance on this topic but the structural issue remains. I am able to add certain email addresses to my Address Book and then modify those entries so they appear in my addressing hierarchy with tags and names as I need them to be.

But in the attached examples, you will see that some email addresses from the same domain add, and others do not allow me to add. This has the unfortunate side effect of having an Address Book that is 70% usable and 30% in complete chaos because the manner in which many incoming email addresses are structured is often of no use in trying to keep order.

I attach multiple examples of the problem. The prior suggestions of turning off email address and showing User entry name only does not really solve the problem when I am unable to modify an address that is not actually saved in the Address Book. I have also tried multiple times deleting Thunderbird and the related entries for IMAP mailboxes and abook.mab address books. I even rebuilt the entire mailbox to see if that would help. Nothing worked.

This was a problem some time ago, and then it disappeared and now it has reappeared again. Assistance from the expert users of Thunderbird would be appreciated.

My version of Thunderbird is 142.0 and I am using the Windows 11 Operating System.

Yours sincerely, Mansoor IJAZ

Asked by Mansoor Ijaz 9 hours ago

Can't update from Thunderbird-Android 11 to 11.1

As stated, I can't update Thunderbird on Android from v11 to the newest v11.1. Apparently this is an App ID fingerprint issue. Has Mozilla changed the App ID from v11 to … (read more)

As stated, I can't update Thunderbird on Android from v11 to the newest v11.1. Apparently this is an App ID fingerprint issue. Has Mozilla changed the App ID from v11 to v11.1? Thanks in advance. Cheers

Asked by Rui Correia 5 days ago

Last reply by Rui Correia 9 hours ago

amazon purchases

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish an… (read more)

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish and is getting me close to leaving you entirely because it is such a handicap.

Asked by home17 23 hours ago

Last reply by home17 10 hours ago

Release in Google Play Store

I know there are several ways to get updates... But: What is the expected delay with which a (Github-)"release" becomes visible in Google Play Store? (I know about Goog… (read more)

I know there are several ways to get updates... But: What is the expected delay with which a (Github-)"release" becomes visible in Google Play Store?

(I know about Google's approval procedures, "staged rollout", and so on... Just want to know an estimation of shortest and longest delay, before I can get an update via Google PlayStore...)

Asked by Hermann H 1 week ago

Last reply by Hermann H 10 hours ago

Complan

There is this application that requires me to upload a document. The application lock a user to only one browser and I am using Firefox so I can't login using any other b… (read more)

There is this application that requires me to upload a document. The application lock a user to only one browser and I am using Firefox so I can't login using any other browser, meaning I must complete the process using Firefox. Now, here is the problem. Each time i reach the final state wich is to upload my document, the Bowser take me back to the login page. What is the solution?

Asked by marshaldaniel2025 10 hours ago

Nowy komputer

Mam nowy komputer. Zalogowałam się na swoim koncie mozilla. Nie mam dostępu do starego komputera. Jak mam ściągnąć dane, zakładki i inne na nowy komputer?

Asked by agsikorska 11 hours ago

Menu & Toolbar text is WAY too small

The text size used on both the menu bar and tool bars is way too small. I've tried a couple of 'fixes' I found online, but neither of them worked. Surely there must be … (read more)

The text size used on both the menu bar and tool bars is way too small. I've tried a couple of 'fixes' I found online, but neither of them worked. Surely there must be a way to increase the minuscule fonts used on the menu bar and toolbars?

Asked by Red in Denver 12 hours ago

Remove tab preview thumbnail when dragging tabs, but leave images alone

Unfortunately, this solution from 9 years ago also completely removes the preview thumbnails for images that we drag on pages. Isn't there a way to disable the tab previe… (read more)

Unfortunately, this solution from 9 years ago also completely removes the preview thumbnails for images that we drag on pages. Isn't there a way to disable the tab preview thumbnails only?

Asked by Camilo CBG 12 hours ago

Last reply by Camilo CBG 12 hours ago

Calendar behavior

Currently, the latest version is 140.20esr. Since the middle of last week, there has been a phenomenon where unsolved and unprocessed appointments set in the calendar set… (read more)

Currently, the latest version is 140.20esr. Since the middle of last week, there has been a phenomenon where unsolved and unprocessed appointments set in the calendar settings are no longer displayed in the next day's alerts.

Asked by tomox 17 hours ago

Last reply by tomox 12 hours ago

Adding a third account to Thunderbird profile (accounthub)

Hi I'd appreciate some help. I have already set up two Mailcow email accounts in the same profile in Thunderbird. I want to set up a third but I've lost the "add an exi… (read more)

Hi

I'd appreciate some help.

I have already set up two Mailcow email accounts in the same profile in Thunderbird. I want to set up a third but I've lost the "add an existing email" page. How do I find it again? I've checked the file menu or the three dash menu on the top right of the page and the option is missing.

How can I find it again?

Asked by vcoxon73 1 month ago

Last reply by vcoxon73 4 weeks ago

Adding a new POP mail account (accounthub)

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions o… (read more)

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?

Asked by Ambience Fires And Solar 1 month ago

Last reply by Ambience Fires And Solar 1 month ago

Will Firefox continue to support Windows 10 for those who cannot update Windows 10 past a certain version and build?

I am aware that Windows 10 will continue seeing support for the foreseeable future, but what about older versions and builds of 10? I ask because I'm currently on a mach… (read more)

I am aware that Windows 10 will continue seeing support for the foreseeable future, but what about older versions and builds of 10?

I ask because I'm currently on a machine that physically can't update beyond version 1909 build 18363.1198 due to an issue that occurred on my machine in November 2020. So I've been stuck at that version and build of 10 for basically the last five years. While I'm trying to see if I can update it to 22h2, the last known version of Windows 10 with the hopes of enrolling in the extended security updates, that may not be feasible due to how old the mahcine itself is. Will Firefox continue to support all versions of 10 for the foreseeable future and not just those on the ESU? If so, great. If not, what version will be the last that can support the version I'm on? I don't have a Windows 11 machine yet on a full time basis (I'm testing an 11 machine out, but I may not end up keeping it) and I prefer 10 to begin with, so I would like to know when I need to stop updating Firefox itself, so that I can be sure I'll be able to keep using the browser with my current OS.

Asked by Marc7 2 days ago

Last reply by Marc7 15 hours ago

mysteriously linked accounts

I have several email accounts and they all work as expected, however I have two with similar but different domain names that automatically link for some reason. Both are… (read more)

I have several email accounts and they all work as expected, however I have two with similar but different domain names that automatically link for some reason.

Both are associated with my website and I am using the email service from my host. One goes to foo.com, the other to foo.net

I have recently moved my website to another host and had to setup my emails again. This should be a simple task of changing the servers in Thunderbird, right?

So I did that, but the SMTP server and email address keeps switching to the other account.

I set up foo.com with my email address and password, then I go to foo.net and it has the .com info already there. If I change that to the .net info and go check the .com account, it has been changed to the .net info.

I tried reverting the .net account back to the old server, but it copied that info right back to the .com account!

There is a dropdown box on the main Account Settings page where you can choose any account for your SMTP, but it only displays one of these, whichever one is currently filled out.

How do I un-link these accounts? They were not previously linked in any way - they each sent emails from their own .com and .net accounts.

Asked by StickBoy 16 hours ago

Address book woes

Kinda been a comedy of errors. Wanted to set up a mailing list in TB. Started in CardBook. Too uncooperative. Was advised to use "regular" TB. PAB did not have the e… (read more)

Kinda been a comedy of errors. Wanted to set up a mailing list in TB. Started in CardBook. Too uncooperative. Was advised to use "regular" TB. PAB did not have the entries I needed, so was advised to copy entries from Google Contracts address book. Didn't know I had to hold down CTRL key and I ended up MOVING them, which emptied all my Google Contact from the Google Contacts address book. Tried to sync to get them back. Didn't. That address book is linked to https://www.googleapis.com/carddav/v1/principals/dalemwebb****@gmail.com/lists/default/. Can't seem to get them back. What am I doing wrong/what do I need to do.

Asked by PathMan 16 hours ago

remove/revert tab mute button?

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button. How do I change it back to mute button on logo? if i… (read more)

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button.

How do I change it back to mute button on logo? if it isn't possible, can I remove the mute button

Asked by somebody11111111 17 hours ago

Last reply by somebody11111111 17 hours ago