couldn't find my account details

I logged into my account and couldn't find my account details. My email address is [email removed]@gmail.com. Firefox logged me out, and when I tried to log back in, I wa… (read more)

I logged into my account and couldn't find my account details. My email address is [email removed]@gmail.com. Firefox logged me out, and when I tried to log back in, I was shocked to find all my account data deleted.

Please help urgently.

Asked by pharma.j56 12 hours ago

Last reply by Denys 7 hours ago

White circle in Firefox icon

I have an odd white circle with lines in it at about one o'clock on the Firefox icon in the dock on my MacBook. It just one day and I haven't been able to find any answer… (read more)

I have an odd white circle with lines in it at about one o'clock on the Firefox icon in the dock on my MacBook. It just one day and I haven't been able to find any answer in Mozilla/Firefox web pages. I don't know if it means something i wrong or what. Thanks for helping

Asked by djkawalec 8 hours ago

Last reply by Denys 7 hours ago

Mac - Having issues with Firefox tabs after taking a screenshot

[Using Sonoma 14.6.1] I have been having an issue with Firefox acting up after taking a screenshot - it's not EVERY time, but I need to use screenshots enough that it's a… (read more)

[Using Sonoma 14.6.1]

I have been having an issue with Firefox acting up after taking a screenshot - it's not EVERY time, but I need to use screenshots enough that it's a noticeable issue.

After the screenshot is saved, suddenly clicking on tabs "selects" them with no way to "deselect" them. This prevents me from switching to a new tab and sometimes even stops me from typing in the search bar. I have found no fix for this other than force quitting or restarting my computer completely.

Any help or direction would be appreciated :)

Asked by Albatross 8 hours ago

Last reply by dessertdish 7 hours ago

FF auto saves files I click on like PDFs

Mint 147.0.4 64 bit I click on a pdf, it opens in qpdfview. It also saves in wherever my default save folder is. I later have to go remove all these junk PDFs from Downlo… (read more)

Mint 147.0.4 64 bit I click on a pdf, it opens in qpdfview. It also saves in wherever my default save folder is. I later have to go remove all these junk PDFs from Downloads or wherever because I either didn't want them or saved them elsewhere.

Please stop "helping me". I do not want to be "helped". How can I stop this auto-save """feature"""?

I think this started back in 98.

from Mint: [code] System:

 Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
 Mobo: ASUSTeK model: ROG STRIX Z790-E GAMING WIFI v: Rev 1.xx serial: <superuser required>
   part-nu: SKU uuid: <superuser required> UEFI: American Megatrends v: 3107 date: 11/28/2025

CPU:

 Info: 24-core (8-mt/16-st) model: 13th Gen Intel Core i9-13900K bits: 64 type: MST AMCP
   smt: enabled arch: Raptor Lake rev: 1 cache: L1: 2.1 MiB L2: 32 MiB L3: 36 MiB
 Speed (MHz): avg: 1439 high: 5500 min/max: 800/5500:5800:4300 cores: 1: 4602 2: 800 3: 800
   4: 800 5: 5500 6: 800 7: 5500 8: 4920 9: 2666 10: 800 11: 800 12: 800 13: 800 14: 800 15: 800
   16: 800 17: 2088 18: 800 19: 800 20: 799 21: 802 22: 798 23: 800 24: 800 25: 800 26: 800
   27: 798 28: 800 29: 800 30: 800 31: 800 32: 799 bogomips: 191692
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

 Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] vendor: Gigabyte driver: nvidia
   v: 580.126.09 arch: Ampere pcie: speed: 16 GT/s lanes: 16 ports: active: none off: DP-1
   empty: DP-2,HDMI-A-1,HDMI-A-2 bus-ID: 01:00.0 chip-ID: 10de:2489 class-ID: 0300
 Device-2: Logitech Brio 100 driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-5.1:11 chip-ID: 046d:094c class-ID: 0102 serial: <filter>
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nvidia
   unloaded: fbdev,modesetting,nouveau,vesa gpu: nv_platform,nvidia,nvidia-nvswitch display-ID: :0
   screens: 1
 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26") s-diag: 583mm (22.95")
 Monitor-1: DP-1 mapped: DP-0 note: disabled model: Dell S3221QS serial: <filter> res: 1920x1080
   hz: 60 dpi: 70 size: 697x392mm (27.44x15.43") diag: 806mm (31.7") modes: max: 3840x2160
   min: 640x480
 API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2 drv: swrast gbm:
   drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia inactive: wayland,device-1
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.126.09 glx-v: 1.4
   direct-render: yes renderer: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
 API: Vulkan v: 1.3.275 layers: 9 surfaces: xcb,xlib device: 0 type: discrete-gpu driver: N/A
   device-ID: 10de:2489 device: 1 type: cpu driver: N/A device-ID: 10005:0000

Audio:

 Device-1: Intel Raptor Lake High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
   bus-ID: 00:1f.3 chip-ID: 8086:7a50 class-ID: 0403
 Device-2: NVIDIA GA104 High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228b class-ID: 0403
 Device-3: ASUSTek USB Audio driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 1-4:5 chip-ID: 0b05:1a52 class-ID: 0300
 Device-4: Logitech Brio 100 driver: snd-usb-audio,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-5.1:11 chip-ID: 046d:094c class-ID: 0102 serial: <filter>
 Device-5: Arturia KeyLab Essential 61 driver: snd-usb-audio type: USB rev: 2.0 speed: 12 Mb/s
   lanes: 1 bus-ID: 1-8:10 chip-ID: 1c75:028a class-ID: 0103 serial: <filter>
 API: ALSA v: k6.17.0-14-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Intel Wi-Fi 6E AX210/AX1675 2x2 [Typhoon Peak] driver: iwlwifi v: kernel pcie:
   speed: 5 GT/s lanes: 1 bus-ID: 06:00.0 chip-ID: 8086:2725 class-ID: 0280
 IF: wlo1 state: down mac: <filter>
 Device-2: Intel Ethernet I226-V vendor: ASUSTeK driver: igc v: kernel pcie: speed: 5 GT/s
   lanes: 1 port: N/A bus-ID: 07:00.0 chip-ID: 8086:125c class-ID: 0200
 IF: eno2 state: up speed: 1000 Mbps duplex: full mac: <filter>

Bluetooth:

 Device-1: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s lanes: 1
   bus-ID: 1-14:16 chip-ID: 8087:0032 class-ID: e001
 Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
   hardware: no software: yes address: <filter>

RAID:

 Hardware-1: Intel Volume Management Device NVMe RAID Controller Intel driver: vmd v: 0.6
   port: N/A bus-ID: 00:0e.0 chip-ID: 8086:a77f rev: class-ID: 0104

Drives:

 Local Storage: total: 2.73 TiB used: 576.74 GiB (20.6%)
 ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO 1TB size: 931.51 GiB speed: 63.2 Gb/s
   lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 34.9 C scheme: GPT
 ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 990 PRO 1TB size: 931.51 GiB speed: 63.2 Gb/s
   lanes: 4 tech: SSD serial: <filter> fw-rev: 4B2QJXD7 temp: 32.9 C scheme: GPT
 ID-3: /dev/nvme2n1 vendor: Western Digital model: WD Blue SN570 1TB size: 931.51 GiB
   speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 234110WD temp: 30.9 C scheme: GPT

Partition:

 ID-1: / size: 96.36 GiB used: 35.1 GiB (36.4%) fs: ext4 dev: /dev/nvme0n1p6
 ID-2: /boot/efi size: 96 MiB used: 37 MiB (38.5%) fs: vfat dev: /dev/nvme0n1p1

Swap:

 ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Hub-2: 1-1:2 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 174c:2074 class-ID: 0900
 Device-1: 1-1.2:4 info: Trust 2.4G Speed Mouse type: keyboard,mouse driver: hid-generic,usbhid
   interfaces: 2 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 145f:01c1 class-ID: 0301
 Hub-3: 1-2:3 info: Realtek 4-Port USB 2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   chip-ID: 0bda:5420 class-ID: 0900
 Device-1: 1-2.1:6 info: Cyber Power System CP1500 AVR UPS type: HID driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 50mA chip-ID: 0764:0501 class-ID: 0300
 Device-2: 1-2.3:7 info: HP HP LaserJet Pro 4001 type: printer driver: usbfs interfaces: 4
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 2mA chip-ID: 03f0:0274 class-ID: 0701 serial: <filter>
 Device-3: 1-2.4:8 info: HP HP ColorLaserJet M253-M254 type: printer driver: usbfs interfaces: 5
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 2mA chip-ID: 03f0:ac2a class-ID: 0701 serial: <filter>
 Device-4: 1-4:5 info: ASUSTek USB Audio type: audio,HID
   driver: hid-generic,snd-usb-audio,usbhid interfaces: 8 rev: 2.0 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 0b05:1a52 class-ID: 0300
 Hub-4: 1-5:9 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   power: 100mA chip-ID: 174c:2074 class-ID: 0900
 Device-1: 1-5.1:11 info: Logitech Brio 100 type: video,audio driver: snd-usb-audio,uvcvideo
   interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 046d:094c class-ID: 0102
   serial: <filter>
 Device-2: 1-5.2:13 info: Corsair K70 CORE RGB Mechanical Gaming Keyboard
   type: keyboard,HID,mouse driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s
   lanes: 1 power: 500mA chip-ID: 1b1c:1bff class-ID: 0301 serial: <filter>
 Hub-5: 1-5.3:15 info: VIA Labs USB2.0 Hub ports: 4 rev: 2.1 speed: 480 Mb/s lanes: 1
   chip-ID: 2109:2817 class-ID: 0900
 Device-1: 1-8:10 info: Arturia KeyLab Essential 61 type: audio driver: snd-usb-audio
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 1c75:028a class-ID: 0103
   serial: <filter>
 Hub-6: 1-10:12 info: Genesys Logic Hub ports: 2 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 05e3:0608 class-ID: 0900
 Device-1: 1-13:14 info: ASUSTek AURA LED Controller type: HID driver: hid-generic,usbhid
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 16mA chip-ID: 0b05:19af class-ID: 0300
   serial: <filter>
 Device-2: 1-14:16 info: Intel AX210 Bluetooth type: bluetooth driver: btusb interfaces: 2
   rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 8087:0032 class-ID: e001
 Hub-7: 2-0:1 info: super-speed hub ports: 8 rev: 3.1 speed: 20 Gb/s lanes: 2 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-8: 2-1:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1
   power: 8mA chip-ID: 174c:3074 class-ID: 0900
 Hub-9: 2-2:3 info: Realtek 4-Port USB 3.0 Hub ports: 4 rev: 3.2 speed: 10 Gb/s lanes: 1
   chip-ID: 0bda:0420 class-ID: 0900
 Hub-10: 2-4:4 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1
   power: 8mA chip-ID: 174c:3074 class-ID: 0900
 Hub-11: 2-4.3:5 info: VIA Labs USB3.0 Hub ports: 4 rev: 3.2 speed: 5 Gb/s lanes: 1
   chip-ID: 2109:0817 class-ID: 0900

Sensors:

 System Temperatures: cpu: 37.0 C mobo: N/A gpu: nvidia temp: 35 C
 Fan Speeds (rpm): N/A gpu: nvidia fan: 0%

Repos:

 Packages: pm: dpkg pkgs: 2491
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb http: //packages.linuxmint.com zena main upstream import backport
   2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
   3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 32 GiB note: est. available: 31.03 GiB used: 4.52 GiB (14.6%)
 Processes: 534 Power: uptime: 1h 14m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

/code

Asked by krislema2 19 hours ago

Last reply by Agent virtuel 8 hours ago

apple tv won't play

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Fi… (read more)

When I log in to my Apple tv account on the Firefox browser, it comes up, but won't play the selected program. All other streaming services I subscribe to work fine on Firefox, as did Apple tv until this week. If I try running Apple tv on Google chrome on the same lap top, it works fine too. Ditto on my iPhone using Safari. I'd prefer staying on Firefox to stream Apple tv, but can't make it work at the present time. Can you help?

Asked by grkdws6c9x 1 week ago

Last reply by Denys 11 hours ago

Activate Firefox crashreporter

I'm reading https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_when-firefox-crashes Firefox crashes but I have never seen the crash reporter on my 6.18.10-200.fc… (read more)

I'm reading https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_when-firefox-crashes

Firefox crashes but I have never seen the crash reporter on my 6.18.10-200.fc43.x86_64 Fedora 43 system with budgie-desktop 10.9.3

Is the crash reporter discontinued?

Asked by johannes 20 hours ago

Last reply by James 14 hours ago

No Prompt For Password. Then "Connection to server inbound.att.net timed out"

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC… (read more)

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.133-1 (2025-04-10) OS Theme Xfce / Adwaita Application Binary /usr/lib/thunderbird/thunderbird-bin

Having a problem with an ATT POP account. TB stopped getting mail. After a minute and a half or so (wish it would time-out faster), I get a pop-up box in the top right of the screen that states: "Connection to server inbound.att.net timed out" and then quickly goes away.

Deleted passwords and cannot see where to create them again, as it never prompts me for new ones.

Thanks.

Asked by kitchm1 4 days ago

Last reply by Wayne Mery 15 hours ago

When attaching a file to a message, file explorer opens then immediately closes.

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, gi… (read more)

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, giving me no opportunity to attach anything.

Asked by Timothy Rooney 6 days ago

Last reply by Wayne Mery 15 hours ago

Email List Columns Changing Widths on Thunderbird re-Opening

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I'v… (read more)

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I've set them, this seems to happen after I close then reopen Thunderbird; which I'm having to do more often these days to resolve weird calendar malfunctions. For instance, the data column would appear so narrow that only the month/day show with "..." at the end, when I know I've looked at this yesterday with the full view of the date and time showing. I've reviewed my options and I've set them individually, set them globally and it makes no difference. Of course I've rebooted, etc. I have over a hundred local folders and they all change differently, of course some look the same but others don't. Most have the same column headings selected but it doesn't seem to matter. Some have the "Correspondents" column selected but many don't.

This is very irritating and I'd like to know why Thunderbird is doing this, and more importantly, how can I prevent this behavior in the future. Thanks,

Asked by Bill 2 months ago

Last reply by Mapenzi 15 hours ago

Thunderbird address book import not allowing Match Field names screen on subsequent Attempts.

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the so… (read more)

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!!

Asked by ghbgiest 3 weeks ago

Last reply by Wayne Mery 2 days ago