in inbox some mails suddenly empty and cannot be deleted, other messages not affected

in inbox suddenly some mails became empty and cannot be deleted nor moved nor archived, other messages not affected. It happened earlier and was asked to delete the inbox… (read more)

in inbox suddenly some mails became empty and cannot be deleted nor moved nor archived, other messages not affected. It happened earlier and was asked to delete the inbox folder, that worked. But again same problem happening on the same email account, other accounts no problem. See screenshot, the bad ones have red star. Clicking on bad ones: empty screen. MacBook Pro latest OS and software

Asked by Gilbert in Beijing 1 day ago

Last reply by Gilbert in Beijing 3 hours ago

  • Solved

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 1 day ago

Answered by jscher2000 - Support Volunteer 16 hours ago

Can't send emails

I have changed from Optus to Telstra and receive my emails through The Messaging Company. Today I cannot send an email andd they have informed me that I need to connect t… (read more)

I have changed from Optus to Telstra and receive my emails through The Messaging Company. Today I cannot send an email andd they have informed me that I need to connect the Messaging Company to You or something like that. I have no idea. Can you please help me?

Asked by Lyn Baker 4 hours ago

Lag on loading images

Been having issues for quite a while with messages, containing images, loading very slowly. After downloading messages (64-bit 115.9.0 Windows), I click on a message that… (read more)

Been having issues for quite a while with messages, containing images, loading very slowly. After downloading messages (64-bit 115.9.0 Windows), I click on a message that contains multiple images. All the text shows immediately, but in place of the message, all I see is a highlighted link to 'image'. After 15-20 seconds, each actual image will start loading. Any ideas what is happening here? Thanks

Asked by johnmsch 8 hours ago

Last reply by johnmsch 4 hours ago

  • Archived

I can't get rid of BearShare

My wife put Bear Share as a toolbar, We had Microsoft Essentials for our security and then we got infected by several problems all that came from using Bear Share. It ha… (read more)

My wife put Bear Share as a toolbar, We had Microsoft Essentials for our security and then we got infected by several problems all that came from using Bear Share. It has slowed down everything and I can't get rid of it. I want Google for our toolbar.

Asked by lujags 14 years ago

Last reply by cor-el 14 years ago

POP Password Failed Still able to use, though

I am receiving email, am able to read and reply to my email; but I continually get a warning box that the password to pop.(my address) failed. I have an IMAP connection.… (read more)

I am receiving email, am able to read and reply to my email; but I continually get a warning box that the password to pop.(my address) failed. I have an IMAP connection. This warning box freezes what I am doing until I cancel it. If I x-out the box, it closes the window I am in. Annoying as hell... Make it stop!

Asked by Steve72 5 hours ago

I keep getting a banner For GPC and it's keeping me from using aa site I've had for years

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng prope… (read more)

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

Asked by judda1 5 hours ago

  • Solved

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (read more)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 1 week ago

Answered by jonzn4SUSE 5 days ago

Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (read more)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Asked by siems 5 hours ago

Help! Sob-story > I have just turned 80 yrs of age; bought a new computer (ACER) with W-11. Have a lot of computer histoy but have forgotten all of it.

Need help installing Thunderbird mail settings. Step by step please! C:\Users\Alan\AppData\Roaming\Thunderbird\Profiles\f5e139wv.default-esr\settingsgs. How far off ar… (read more)

Need help installing Thunderbird mail settings. Step by step please!

C:\Users\Alan\AppData\Roaming\Thunderbird\Profiles\f5e139wv.default-esr\settingsgs.

How far off are the settings as above? I am not able get success ... bummer!

Asked by Olden Cranky: the thinker 5 hours ago

I keep getting an error message when trying to download emails on Windows 11 device. "Connection to Server mail.besttelecom.net.au was reset".

For the past two weeks, since my IP provider renewed security certificates, I have not been able to send or receive emails in Thunderbird. I can access my emails fine usi… (read more)

For the past two weeks, since my IP provider renewed security certificates, I have not been able to send or receive emails in Thunderbird. I can access my emails fine using one of my android devises through Thunderbird, biut my Windows 11 devices refuse to co-operate. I deleted certificates in the hope that Thunderbird would download and attach new certificates, but this has not happened either. I have tried changing ports and security TLS. I can however, access my mail.besttelecom.net.au emails using outlook. I have been using Thunderbird since it's first appearance and prefer it to any other email manager.I have heaps of data stored in it which I access regularly, so I would prefer not going to another email manager.

Asked by peefjay 6 hours ago