Pop up issues

I have pop up blockers set to allow pop up blockers, but ev en though they are turned on. Firefox will not allow pop up windows in the learning management software (D2L b… (read more)

I have pop up blockers set to allow pop up blockers, but ev en though they are turned on. Firefox will not allow pop up windows in the learning management software (D2L brightspace) used at my university.

Asked by pfd2192 3 days ago

emails missing after inbox after three weeks

hi, my emails are set never to delete but they are disappearing after three weeks. If I scroll down today, I can't see any emails before the 16th of September. If I know … (read more)

hi, my emails are set never to delete but they are disappearing after three weeks. If I scroll down today, I can't see any emails before the 16th of September. If I know what I am looking for, the emails appear in the search function. Does anyone know why they are not in the inbox? My settings are set so that emails never delete.

Asked by Christine42 3 days ago

local weather

Two questions .......... You have my operating system as windows 10, it is windows 11 ??? ......... 2nd question ......... when I bring up Firefox it shows the weath… (read more)

Two questions .......... You have my operating system as windows 10, it is windows 11 ??? ......... 2nd question ......... when I bring up Firefox it shows the weather for Chicago, I live in Minneapolis/St. Paul area, following your weather location change instruction, the weather still goes back to Chicago.

Asked by Pat Dagnault 3 days ago

Regarding the Handling of Special Folders in the Japanese Version

This issue has been confirmed on 140.3.1esr (64-bit). When adding a new account via IMAPS/SMTPs connection, if it's the first time saving a draft or sending an email, th… (read more)

This issue has been confirmed on 140.3.1esr (64-bit).

When adding a new account via IMAPS/SMTPs connection, if it's the first time saving a draft or sending an email, the emails do not move to the Drafts or Sent Items folders as expected. Instead, they move to a newly created folder in the Local Folders. Furthermore, the special folder settings in the account configuration automatically change to point to the Local Folders instead of the connected IMAPs folder.

Testing with Thunderbird 128.14.0esr did not reproduce this issue.

I suspect this issue might stem from a mapping problem with Japanese folder names in the Japanese localization. (e.g., “下書き” as “Drafts”, ‘送信済みトレイ’ as “Sent”, etc...) Alternatively, could this be a change in behavior?

Thank you for your assistance.

Translated with DeepL.com (free version)

Asked by s-doi 3 days ago

Framerate drop in videos independent of platform

Hi, thank you for reading this :) Since a week or two I have issues with drops in framerate of videos. It happened first on youtube but since then also on other plat… (read more)

Hi, thank you for reading this :) Since a week or two I have issues with drops in framerate of videos. It happened first on youtube but since then also on other platforms with other video players.

I've tried troubleshooting mode, fresh install, different network. Nothing helps. Speedtest has me at 160 mbps up and down.

The audio runs smoothly in all this though, it really is just the video that drops.

I use firefox on a Macbook and have this feeling it started to happen when I upgraded to macOS Tahoe.

Thanks for any insight!

Asked by marksmets95 3 days ago

Outgoing server problem

Can anyone please help me? I use Thunderbird email and for several weeks now I have been able to receive emails but not to send them. At first outgoing messages were refu… (read more)

Can anyone please help me? I use Thunderbird email and for several weeks now I have been able to receive emails but not to send them. At first outgoing messages were refused with the messages "rejected by outgoing server." The outgoing server is PlusNet. I sought help from PlusNet and after several days they told me the problem was connected with their migrating email business to a third party, but was now solved. For a few hours I was able to send messages, soon reverted to the situation where incoming messages are received but outgoing messages are rejected. This time the rejection messages say "rejected due to internal server error." But surely, PlusNet IS the outgoing server? I give up. and PlusNet is hard to contact, they don't seem to accept emails anyway. So can any other TB user advise me, and am I the only one with this problem? PeterB

Asked by p.j.bates 4 days ago

Last reply by p.j.bates 3 days ago

My God.... What an absolute Mess!!!

Thunderbird 143.0.1 My TBird updated this morning and everything turned to crap... I have TBird set to check for emails every 15 minutes on 4 accounts. There are also 3… (read more)

Thunderbird 143.0.1

My TBird updated this morning and everything turned to crap...

I have TBird set to check for emails every 15 minutes on 4 accounts. There are also 3 accounts that I monitor and check manually...

As soon as the 143.0.1 update touched home base TBird went ballistic. Withing in seconds of it checking for mail on the four accounts it then started deleting the accounts. Any mail was down loaded then poof!! No mail and No mail account. I had to crash dive my laptop to to stop it. Spent 3 hours trying to recover the emails and accounts and managed to reclaim 3 accounts out of the 4 but lost all the emails... After all that effort I was totally peeved and decided to uninstall TBird and revert to an older version... The icing on the cake TBird wont unistall because the YES button on the TBird Helper window wont activate...

After more than thirty years of supporting Firefox and Thunderbird... You have really dropped the ball with this one... As far as me getting an email when someone answers the thread... Good Luck...

Asked by craign1 4 days ago

Last reply by craign1 3 days ago

Since MacOS 26.0.1, firefox freezes on resuming from sleep

As per the topic, since the MacOS 26.0.1 update Firefox freezes after resuming from sleep. Specifically, tab selection, page refreshes or menu selections cannot occur. Ke… (read more)

As per the topic, since the MacOS 26.0.1 update Firefox freezes after resuming from sleep. Specifically, tab selection, page refreshes or menu selections cannot occur. Keyboard command to quit does work and after a reload all tabs, windows and function is restored

None of my extensions have changed and for the first week or so after the initial MacOS 26 release this issue wasn't occurring. No other application or system changes have occurred since 26.0.1.

Asked by browsersync 3 days ago

recent tabs do NOT open when opening FF

This has just started happening today. When I open FF my recent tabs do NOT open. I have the option selected in settings to open with recent tabs. In history I do not hav… (read more)

This has just started happening today. When I open FF my recent tabs do NOT open. I have the option selected in settings to open with recent tabs. In history I do not have the option to re-open recently closed tabs.

Any suggestions how to fix this defect?

Asked by mad prof 3 days ago

i lost all my tabs/url's and scrounger didn't work

how do i recover all the tabs I had open? I do not have and have not had the option to "Restore previous session". I did go to recover tabs, but it was not all of them. … (read more)

how do i recover all the tabs I had open? I do not have and have not had the option to "Restore previous session". I did go to recover tabs, but it was not all of them. Then I tried scrounger.html and that did not work.

Asked by cheriehumphrey 3 days ago

Firefox toolbar has changed

Hello All, Just noticed today my firefox search bar has changed. I'm on Ver 143.0.4 Before I could click on it and it would show my recent visited websites. Now it show… (read more)

Hello All,

Just noticed today my firefox search bar has changed. I'm on Ver 143.0.4

Before I could click on it and it would show my recent visited websites. Now it shows nothing unless I choose history from the down error however after I go to a website I no longer have the option to click in and see my history again. I need to open a new tab.

Any idea how I can change this back as It seems like a very bad feature.

Thanks

Asked by Bryan L 4 days ago

GOOGLE MAPS FAILS TO PRINT

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Ch… (read more)

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Chrome. I opened the troubleshooting information page and clicked saved print settings in the printing section. That did not fix the issue.

Asked by Aspen 4 days ago

Folders Font type/style

Hello, I have TB 140.3.1esr (64-bit) running on Windows 11. everything works as expected, I love it! I can't find anywhere that allows me to change the folder's (on the… (read more)

Hello,

I have TB 140.3.1esr (64-bit) running on Windows 11. everything works as expected, I love it!

I can't find anywhere that allows me to change the folder's (on the left) font type/style; right now it's all bold style. I was able to change the size but not the type/style.

Does anyone know how to do that, please?

Thank you

Asked by kirk21 5 days ago

Last reply by kirk21 4 days ago

Is the guid field in JSON of the bookmarks file now encrypted?

When I discover that I have already bookmarked a URL, I want to easily discover in which of my folder(s) I have saved the bookmark. In some cases, the hosting site morphs… (read more)

When I discover that I have already bookmarked a URL, I want to easily discover in which of my folder(s) I have saved the bookmark. In some cases, the hosting site morphs the bookmarked URL with a redirect, so I am unable to discover the containing folder by browsing to the URL. Sigh. I would also like to discover situations where I have already bookmarked a single URL in several different folders.

I have downloaded the JSON for my bookmarks file and parsed the JSON. I now know that I have 7388 URLs bookmarked which are saved across 111 folders.

I am having trouble discovering the parent/child relationships between the various folders in which the bookmarks are saved. I have several situations where child folders have the same names and can be identified only when the child's parent folder is known.

Undated Firefox documentation at [https://developer.mozilla.org/en-US/d.../BookmarkTreeNode#parentid] suggests that each node in the bookmark tree should have a parentid and an index. I see an index but I do not see a parentid. I do see a GUID field. I have seen comments suggesting that parentid has been replaced by GUID.

But the values I see (GUID=FqNNI0k91ZjW, for example) do not make sense and have no connection to the ID fields (ID=2658, for example).

Can anyone help me make sense of the GUID values I am seeing? Are GUIDs now being hashed for some reason?

Asked by oneskywalker49 6 days ago

Thunderbird Login Error 400

I have been using Thunderbird for a few months and changed my Google Password(even though Im not quite sure if the error wasnt already occuring before that), but now when… (read more)

I have been using Thunderbird for a few months and changed my Google Password(even though Im not quite sure if the error wasnt already occuring before that), but now when I go on Thunderbird it gives me a popup window that says "Enter credentials for name@gmail.com on imap.gmail.com". Theres a field for the email-adress, but when I click "Next" theres the following error: "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

These are the things I tried: Entering the old or new Password. Checked if the config is set to OAuth2 in both incoming and outgoing servers and enabled on Gmail-Account. Deleted and tried to (unsuccessfully) reregister my Thunderbird-Account. The same error pops up when it checks my password after the configuration.

I dont know if the password change is actually the cause, since I think I remember the error message appearing earlier today, before I changed the password, but Im not sure. Also, I have another account linked to my Thunderbird, with no changed credentials, and while there is no similar error message, thunderbird suddenly also has problems connecting to it and asks to retry a few times (3-4) before actually connecting everytime I open it.

Asked by Lili Thoma 4 days ago

Last reply by Lili Thoma 4 days ago

Constant Crashes - Several a dat

Im experiencing crashes in and out of troubleshoot mode, often several in a row. The drivers on my device have no futher updates and Im unsure what to do. Here are the la… (read more)

Im experiencing crashes in and out of troubleshoot mode, often several in a row. The drivers on my device have no futher updates and Im unsure what to do. Here are the last 3 Report IDs bp-5693aaa5-ae91-4248-b2f6-df48b0251006 bp-9b709932-2dc8-4889-b985-8d53f0251004 bp-b61474f8-d4cd-4299-9566-f2ac10250930

I would rather not redownload google chrome. Please help, thanks.

Asked by Cathy 4 days ago

Also, why are my new e-mails, which also came into my InBox, now go directly to "Archive"?

I suddenly cannot send e-mails, as an alert appears that says I have to change my message in that what I am sending might be a scam or questionable, which it never is. A… (read more)

I suddenly cannot send e-mails, as an alert appears that says I have to change my message in that what I am sending might be a scam or questionable, which it never is. Also, all of my new e-mails are going to "Archive" and always has gone into my InBox directly, until now. What is going on, and how can I change it?

Asked by Ina G. 4 days ago