Mozilla Firefox began to crash all the time.

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to … (read more)

Mozilla Firefox began to crash all the time; crashes happen almost every ten minutes, and it happens with every site. It still lasts about for several weeks. I tried to reinstall Firefox; I updated my drivers for my computer; I cleared cash and history in the settings; I tried to delete some files from Firefox's folder. All these things did not help. The crashes may happen with any site, and it can happen any time. I have no problem with memory shortage. My system consists of Ryzen 7 5800x, Radeon RX 7800 XT and G.Skill Flare X (for AMD) DDR4 2x16Gb.

Asked by Black Cat 295 21 minutes ago

Last reply by Paul 11 minutes ago

Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed … (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 8 hours ago

Last reply by TyDraniu 17 minutes ago

Trending Search Suggestions Enabled by default and can't be disabled

I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can n… (read more)

I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can not be unticked or disabled. And if I disable "Show Search Suggestions" option under "Suggestions from Search Engines", it will also disbles the feature of searching bookmarks and synced tabs from Address Bar (even though This option is seperate in the Search Settings under Address bar - Firefox Suggest).

So right now to search from Address Bar, I have to manditorily Turn ON Show Search Suggestions Option, which starts showing Trending Search Suggestions (which is very annoying and useless for me). Kindly fix this and provide options where user can Enable Search Suggestions for Local Bookmarks or Synced Tabs without forcing user to enable Trending Search Suggestions from Search Engines.

Asked by AA 3 hours ago

Last reply by Paul 52 minutes ago

Access AI chatbots in Firefox - Make this actually useful???

I'm a user of the new "Ask AI" feature in Firefox, and while I appreciate the convenience of having an AI assistant in the browser, I've noticed a significant limitation … (read more)

I'm a user of the new "Ask AI" feature in Firefox, and while I appreciate the convenience of having an AI assistant in the browser, I've noticed a significant limitation that prevents the feature from being truly useful.

The Problem

Currently, when you right-click and select the "Ask AI" option, the prompt sent to the chatbot only includes the selected text and the page title. It completely omits the page's URL. This is the prompt that is sent:

* * I’m on page “<tabTitle>Get Support | Mozilla Support</tabTitle>” with “<selection></selection>” selected.


  • * Please summarize the selection using precise and concise language. Use headers and bulleted lists in the summary, to make it scannable. Maintain the meaning and factual accuracy.


This is a major issue because without the URL, the AI cannot access the full context of the page. It can't scrape the content, analyze the structure, or understand the full context of the selected text, which is often crucial for generating accurate and comprehensive summaries or answers. The feature, as it is, relies entirely on the user manually selecting a large block of text, which is clunky and often insufficient.

Proposed Improvements

   Include the URL in the Prompt: The most critical improvement would be to automatically include the page's URL in the prompt sent to the AI. This would allow the AI to properly "see" and interact with the full page, making tasks like "Summarize" much more effective.
   Allow Custom Prompt Editing: A second, highly beneficial feature would be the ability for users to customize the prompt before it's sent. This would give users more control over the AI's output and enable more creative and specific uses of the feature beyond the pre-set options. This would also allow users to manually insert the URL if needed, as a workaround for the current limitation.

These changes would transform the "Ask AI" feature from a novelty that only works on selected text to a genuinely powerful tool for research, content analysis, and productivity.

Thank you for considering this request.

Asked by knostikos 5 hours ago

Last reply by Paul 1 hour ago

Can't Login to Facebook

macOS 15.6.1 Firefox 142.0.1 When I try to login to Facebook I can't and a screen appears with "Sorry! Something went wrong :( This happens even in Troubleshootin… (read more)

macOS 15.6.1 Firefox 142.0.1

When I try to login to Facebook I can't and a screen appears with

"Sorry! Something went wrong :(

This happens even in Troubleshooting Mode …

Exactly the same issue with DuckDuckGo browser but no difficulties with Safari where I can login to Facebook as usual …

Asked by UKLarry 20 hours ago

Last reply by Paul 1 hour ago

[TB Lightning] Oudated tasks: different behavior between release and ESR

Hello, I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “ou… (read more)

Hello,

I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “oudated” but not “completed.”

On ESR, an outdated task continues to sound at the launch or from time to time. On release, an outdated task no longer sounds (it remains green in the list, but that's all). And we are no longer notified if we don't go and check.

I don't know if this behavior is intentional or if it's a bug, but personally I switched to ESR because it's too problematic for me to no longer have alerts on overdue tasks.

Please let me know what you think...

[To reproduce: create a task with a start time 5 minutes before your test, no end date, and a reminder 0 minute before].

Asked by tonton phone 1 month ago

Last reply by Flavio Binda 1 hour ago

thunderbird when it tries to compact the mailbox folders, it give the fillowing message "The folder 'Inbox on X could not be compacted

i have a recent version of thunderbird when it try to compact the mailbox folders, it gives the fillowing message: "The folder 'Inbox on "X"' could not be compacted becau… (read more)

i have a recent version of thunderbird when it try to compact the mailbox folders, it gives the fillowing message: "The folder 'Inbox on "X"' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again". iv been through and cleared all the permissions, 180gb of clear disk space. it doesnt seem to make any difference if there is only 1,2, 3 or 4 mail in a box it still presents the same message. it only seems to of started doing this since the last or last but one update, any thoughts would be a great help. im just gonna see i can update it if it needs it. att ver No and message, also is how far it get before it puts up the message any help would be great thanks

Asked by bernhug 20 hours ago

Last reply by Ed 3 hours ago

I'm unable to receive messsages

Displaying the Inbox and the Sent folder show a count of messages but doesn't show the actual messages. See images. I believe that the SMTP settings would be useful info… (read more)

Displaying the Inbox and the Sent folder show a count of messages but doesn't show the actual messages. See images. I believe that the SMTP settings would be useful information, but Idon't know how to display them. Thanks for your help, SweetTasha

Asked by SweetTasha 5 hours ago

Last reply by ThundaMike 5 hours ago

Trying to close an account

My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thu… (read more)

My name is Leonard C. Beers III and I am contacting you on behalf of my father, Leonard C. Beers JR. My father will be 101 years old next month. He has been a user of Thunderbird for many years and loved it. Unfortunately, his health has declined and is currently under Hospice care. For several months, he has not used thunderbird and will never be able to use it again. That being said, he continues to receive a charge from Thunderbird monthly in the amount of $21.40. I have tried to figure out how to stop his account for a couple of months with no success. I would appreciate it if someone could help me to stop his account and negate any future charges. His email account is [edited] @cfl.rr.com. I can be reached at [edited phone# from public] or my email [edited] @gmail.com. I hope I have given you enough information to help me. Please contact me at any time. Thanks in advance for you help.

Thanks again, Leonard Beers

Asked by beers.charley 15 hours ago

Last reply by Matt 9 hours ago

Passwords on Thunderbird

How can I reset the Master Password for Thunderbird if I never (knowingly) set one????? I set up Thunderbird a few nights ago and accessed my att.net, gmail.com and iclo… (read more)

How can I reset the Master Password for Thunderbird if I never (knowingly) set one?????

I set up Thunderbird a few nights ago and accessed my att.net, gmail.com and icloud accounts with Thunderbird.

Then, tonight, when I tried to access my emails, I get stymied by needing a password for Thunderbird which I am pretty sure I never set up.....

Now, I can't access email on Thunderbird..... FRUSTRATING!!!!

How can I reset my passwords if I can't get into Thunderbird's Master Password list??????

VERY FRUSTRATING!!!!


HELP!!

Asked by phlcpa 6 hours ago

Last reply by Matt 6 hours ago

Need to import multiple .EML file into TB 115.10 using no extension

This is second request (can't find the first). I need to import multiple (bookoo) .EML files into TB 115.10 to later move into "folders". Several weeks ago I somehow fou… (read more)

This is second request (can't find the first). I need to import multiple (bookoo) .EML files into TB 115.10 to later move into "folders". Several weeks ago I somehow found someway to import a single .EML file (downloaded from an old ISP) into TB -- and then got busy with other projects -- and now cannot figure how I did it. I did not use an extension (ImportExportTools NG) -- just the native tools in TB 115.10. If anyone is familiar with importing EML files -- sure would appreciate suggestions. Thanks.

Asked by druw 7 hours ago

Last reply by Matt 6 hours ago

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (read more)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Asked by KnewOne 1 month ago

Last reply by TromoSM 7 hours ago

after logging into websites there is only a blank screen - happens on multiple websites

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns complete… (read more)

I am on Firefox 142.01 and Windows 11. For the past month or so, after logging into websites such as chewy.com, orbitz.com, marriott.com etc, the screen returns completely blank. I then have to go to Chrome if I want to do anything. I use NoScript 13.0.9 and have allowed all access so not sure what is blocking the browser content. There are no error messages or anything displaying at all. Any assistance is appreciated, thank you!

Asked by stodiej 15 hours ago

Last reply by TromoSM 7 hours ago

Thunderbird not displaying Teams invites correctly

Hi, Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution. Attached a screen shot and redacted the some… (read more)

Hi,

Does anyone have an issue with Thunderbird not displaying Teams invites correctly. Would be useful to have a solution.

Attached a screen shot and redacted the some of it for obvious reasons.

Thanks in advance

R

Asked by richard.fortnam 2 days ago

Last reply by Matt 8 hours ago