Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (read more)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 6 hours ago

Last reply by Kiki 11 seconds ago

Status bar not hiding in fullscreen video after updating to Firefox 138.0.1 (64-bit) on Windows

Hello, I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows. After the update, I noticed that when playing videos in fullscreen mod… (read more)

Hello,

I recently updated my Firefox browser to the latest version, 138.0.1 (64-bit), on Windows.

After the update, I noticed that when playing videos in fullscreen mode (for example, on YouTube or other video websites), the Windows taskbar (the bar at the bottom of the screen with the Start menu icon) does not hide automatically. This is affecting my fullscreen viewing experience.

Before updating to version 138.0.1, the Windows taskbar would hide correctly when entering fullscreen video.

I was wondering if anyone else has encountered a similar issue with the Windows taskbar not hiding, or if there are any suggested solutions to help resolve this problem.

Thank you for your help!

Asked by krave 1 month ago

Last reply by Kiki 5 minutes ago

  • Solved

Randomly the URL bar freezes

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes. … (read more)

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes.

Asked by nulll 1 week ago

Answered by nulll 14 hours ago

Firefox entsperren

Bei einigen Web-Seiten oder Apps (ich kann es leider nicht näher spezifizieren) werde ich von dem Anbieter obligatorisch nach Benutzername und Kennwort gefragt, die Firef… (read more)

Bei einigen Web-Seiten oder Apps (ich kann es leider nicht näher spezifizieren) werde ich von dem Anbieter obligatorisch nach Benutzername und Kennwort gefragt, die Firefox kennen und vorblenden sollte. Aber dann erscheint über dem Tastatur-Feld meines Android-Smartphones ein Symbol mit einem Fingerabdruck und dem Label "Firefox entsperren". Wenn ich da draufdrücke, geschieht nichts. Was muss ich tun?

Herzlichen Dank!

Asked by Gottgesandter75 2 weeks ago

Last reply by Gottgesandter75 8 minutes ago

PDF Files Display as Blank in Firefox – Request for Investigation and Resolution

Dear Firefox Support Team, I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multipl… (read more)

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request:

   Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates).
   Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

   Firefox Version: All
   OS: windows&mac
   File link: https://res.mdpi.com/data/pharmaceuticals-18-00847-v4.pdf
   Steps to Reproduce: Open any PDF file → Blank page appears.

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu meijuan.yu@mdpi.com/1036926860@qq.com

Asked by 1036926860 4 days ago

Last reply by 1036926860 11 minutes ago

ome tv bug/

so i use ome tv on Firefox using user agent switcher EXTENSION. but when i connect to ome tv i cant flip the camera option in the down left it wont flip and it lags when … (read more)

so i use ome tv on Firefox using user agent switcher EXTENSION. but when i connect to ome tv i cant flip the camera option in the down left it wont flip and it lags when connecting with other people please fix or help

Asked by Ayoub Ps 1 week ago

Last reply by Ayoub Ps 14 minutes ago

No "Install" nor "Add to home screen" buttons in Firefox 139

Dear all, I just found that in Firefox 139 for Android the menu buttons "Install" and "Add to Home Screen" disappeared. I tried deleting the cache, reinstalling, restart… (read more)

Dear all,

I just found that in Firefox 139 for Android the menu buttons "Install" and "Add to Home Screen" disappeared. I tried deleting the cache, reinstalling, restarting the smartphone. I tried different websites, included well-known PWA apps (i.e. https://github.com/mdn/pwa-examples ).

I'm on Lineage 22.2.

The community guides still report the availability of this feature: https://mzl.la/3p7ltJx

Am I missing something?

Example with facebook.com in the images. Note that on x.com a popup asks me if I want to installa the app version of the website, but the menu options are still missing. It's only website I found where that popup shows up.

Asked by escargot 16 minutes ago

Secure connection failed

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen … (read more)

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen that says Secure connection failed and recommends contacting the vendor as there is no workaround. On microsoft Edge there is no problem I like Firefox but for me this is a major limitation. Any ideas or suggestions welcome

Asked by colinjordan18 17 minutes ago

thunderbird mobile: import secret key - decrypt w/ NFC smartcard gives "intitialization failed"

Hello all, thank you for thunderbird! I have a fully functional thunderbird desktop installation w/ gpg smartcard support. When I want to decrypt the same encrypted eMa… (read more)

Hello all,

thank you for thunderbird! I have a fully functional thunderbird desktop installation w/ gpg smartcard support.

When I want to decrypt the same encrypted eMail on thunderbird mobile I get an "initialization failed" while presenting the NFC smartcard to the mobile phone.

What am I missing?

Thanks in advance!

Best regards Gerrit

Asked by Gerrit Leder 2 days ago

Last reply by Nellykini Fashion 26 minutes ago

  • Archived

I am having a constantly manipulation with Google. It loves getting into my iPhone and Roku

I am having an every day problem Google getting into my iPhone and causing me problems. I have had to go to Apple store and reset my iPhone. Nothing has changed I am sti… (read more)

I am having an every day problem Google getting into my iPhone and causing me problems.

I have had to go to Apple store and reset my iPhone. Nothing has changed I am still having too issues.

Asked by Yolanda 6 months ago

Last reply by Yolanda 6 months ago

Can't change the background color when replying to html formatted emails, e.g. from support ticket systems

When I receive some special html formatted email e.g. from ticket system like Zendesk they look like this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uplo… (read more)

When I receive some special html formatted email e.g. from ticket system like Zendesk they look like this: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-17-01-06-32-c4ca42.png

When I want to reply to the text stays at the blue colored background and the text would be hard to read and it looks ugly: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-17-01-06-37-c81e72.png

Unfortunately I can't change background color to blank or white in Tunderbird 139.0.2. In menu of reply window "Page colors and Background", "Use custom colors", "Background" I can set to #ffffff of course, click apply and ok, but that doesn't change it: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-17-01-06-42-eccbc8.png

I suppose it relies to the html formatting of the received email because on starting to write a complete new email it works. But that's very annoying that Thunderbird doesn't manage to change background colors on already formatted html body. Is this a bug or only poor source code and the programmer didn't have much motivation to write and robust code which could gather all html emails?

Could you check with this test email to test and reproduce? https://limewire.com/d/pqbEk#1idjNje6b2

Thanks a lot! I'd be very happy about your help.

Asked by riegel 52 minutes ago

Daily Mail ..............Access Denied

Hello Last few days been getting ..................... Access Denied You don't have permission to access "http://www.dailymail.co.uk/home/index.html" on this server. R… (read more)

Hello

Last few days been getting .....................

Access Denied You don't have permission to access "http://www.dailymail.co.uk/home/index.html" on this server.

Reference #18.42f61002.1749975469.1fbf5424

https://errors.edgesuite.net/18.42f61002.1749975469.1fbf5424

Not all the time but getting more frequent

Any ideas

Asked by royed31 2 days ago

Last reply by royed31 53 minutes ago

Problem Loading Page

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (read more)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

Asked by snowgoddess17 6 days ago

Last reply by Denys 1 hour ago

New tab = home page

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens Duck… (read more)

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens DuckDuckGo? (Read all help articles.)

Asked by computerdown 1 hour ago

Last reply by Agent virtuel 1 hour ago

550 DKIM Sender Invalid - envelope rejected

Hello, Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is 550 DKIM Sender Invalid - envelope rejected. I am… (read more)

Hello,

Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is

550 DKIM Sender Invalid - envelope rejected.

I am using Thunderbird v128.8.1 esr (64-bit). Extensions installed are: 1. Attachment Saver (Deimios, v.0.2.2) 2. FileLink provider for Send (Teal Dulcet v2.1.1) 3. Remove Duplicate Messages (Eyal Rozenberg v0.6.1)

I have been in communication with this client for several years and not had this problem before. When I send email to the same recipients using WebMail there is no problem, it is only when I send from Thunderbird.

I am not using any encryption type of setup.

Has anyone come across this before? Does anyone know of a solution?

Thanks, Franc.

Asked by franc3 2 months ago

Last reply by franc3 1 hour ago