search request denied

Dear all, for two days (as of march 21) any search request is denied, no results are despayed. Instead a message window pops up: "Error: Routing error", the requested web… (read more)

Dear all,

for two days (as of march 21) any search request is denied, no results are despayed. Instead a message window pops up: "Error: Routing error", the requested website (here: duckduckgo.com) would send the request into an endless loop. This problem only occurs using the mac-version of FF 148.02. The moblile version runs as normal, and another browser, Safari, works as he should.

I tested all my add-ins (switching off and on), private mode produces the same result. So, could you give a hint, is it (my) single, private issue?

Thanks a lot, this cuts me off the internet at large.

Asked by Jürgen 2 hours ago

Last reply by Paul 2 minutes ago

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Asked by Richap2380 1 week ago

Last reply by James 46 minutes ago

Debian installation instructions are wrong

Hello, the official mozilla page instructions for how to download Firefox for Linux (Debian 13) is wrong, it fails on Step 3 saying that the key verification is incorrect… (read more)

Hello, the official mozilla page instructions for how to download Firefox for Linux (Debian 13) is wrong, it fails on Step 3 saying that the key verification is incorrect thus I have not tried the steps after 3.

I know Debian 13 comes with Firefox ESR but from my research this is packaged and maintained by Debian, I would prefer it if all my eggs were not in one basket and I actually had the real source maintainer updating my browser aka Mozilla.

I don't know what else to say, it is just incorrectly written or something, because Brave Browsers installation instructions are SOO much better and simpler, super easy works 10/10 times, and it's way fewer commands.

Please help, thanks!

Asked by DR 6 hours ago

Last reply by James 1 hour ago

I instlled firefox, and it opened for 2 seconds then closed. and refused to open anymore!

i downloaded the installer on windows 11 and it would not go up. it just stayed at 0%. and i wet t the fallback download and that worked but the download downloaded Firef… (read more)

i downloaded the installer on windows 11 and it would not go up. it just stayed at 0%. and i wet t the fallback download and that worked but the download downloaded Firefox but yet it opened for 2 seconds and closed. and refused to open from that point! what do I do?

Asked by Dominic Marquez 1 hour ago

Last reply by Paul 1 hour ago

still cannot send out emails following a response from Mozilla support

Thank you for answering my request, Matt, but I cannot send my response via email. So I am copying and pasting what I tried to respond to Matt. Hopefully he can still a… (read more)

Thank you for answering my request, Matt, but I cannot send my response via email. So I am copying and pasting what I tried to respond to Matt. Hopefully he can still access my original message if it is needed.

Hi Matt, Thank you for the prompt reply. Unfortunately F10 did nothing when I pressed on it with the cursor in the compose area. No menu bar came up. Nothing changed.

Yes, I guess I did disable the composition toolbar unintentionally as I did R click on the 2 choices (menu bar and composition toolbar) and it made them both go away and no options came up, with nothing left behind in that 'sent' area. (In response to you, it did go 'send later' in gray first and there had been some spotty internet access then but internet did resume fine, but the 'send later' stayed gray, but then disappeared as above.) The email addresses I was using were all current operational addresses.

So I need to get composition toolbar option back up, so I can respond to and send out emails. This is a major problem. I now have no way of responding to emails.

Thanks once again, Mary On 21/03/2026 3:35 a.m., Mozilla Support Forum wrote: > Mozilla Support > It no longer shows a 'sent' option at the top left corner when I am replying. I deleted it by mistake and I need it back > Matt > Mar 21, 2026, 4:35:00 AM > > If the send icon turned grey your computer was not connected to the internet, or you had placed Thunderbird in offline mode (but in that those cases it should change to send later not just go grey) SO just grey usually means that the email address entered in the to is simply not valid. Often there is a space before or after the entry or you have used an address book entry that does not actually have an email address. > > I guess you have somehow managed to disable the composition toolbar by right clicking on the toolbar or menu. If you have neither of those toolbar to right click on press the F10 key in the compose window to make a menu bar visible to right click on >

Asked by Mary Donald 2 hours ago

Last reply by david 1 hour ago

History does not accumulate since I "chose a profile"

Last week I went through the process of choosing a profile so I would not be faced with choosing whenever firefox opened. ( I was guided through the process by some of yo… (read more)

Last week I went through the process of choosing a profile so I would not be faced with choosing whenever firefox opened. ( I was guided through the process by some of you elders.) My bookmarks are all in place but that history no longer accumulates, not even during the session I am in. I must have hit something without knowing it. I have gone up and down settings on several levels, but I can't figure out what will make this work again. It is helpful to have this reference so I would appreciate help. Gratefully, Marjorie Kinsey

Asked by mskinsey 21 hours ago

Last reply by cor-el 1 hour ago

expired certificate

https://links2.pennplaycasino.com/a/sc/Ejymm6nlCfCBvpYwfINgrJ6SolopjLt2pPzahls4XFI9CAiWFEU-NRMzO2QGXCsw1tuPuSVZNolCWZx1Saeq8jqSroS6PDiIDG8iXeqIHwu89Eneof7SgD45m1NGoV1yTTk… (read more)

https://links2.pennplaycasino.com/a/sc/Ejymm6nlCfCBvpYwfINgrJ6SolopjLt2pPzahls4XFI9CAiWFEU-NRMzO2QGXCsw1tuPuSVZNolCWZx1Saeq8jqSroS6PDiIDG8iXeqIHwu89Eneof7SgD45m1NGoV1yTTkTPw8crZrtpnwD0HWvXYe8hdAOe2Hpkm8AIIMcnD6J0w-fJMAu-EW6F-E92YW7hf5W6sAhj7Zzg8-4PzBHZBiRIwd-HKo_kKnmnl29t6RiEof8oudRukkD6hhEIJ_AQAVc6MOkx1ohTbVAmtXsSp2zVz3QNGLGlw4NCI0rQPlPn9UOF08747S2Y27gRU1ewafNV8xkZCSZVKrDuIyrX8Dui5VGrt6x7jbG_vEvjw55Fk8W3WWewF9yZsi2fsDJDSkus2BmZud_-pLn/MvxUIrQMSnua6eaTcfr4mxxPB3WMWr_I/18

Peer’s Certificate has expired.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

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END CERTIFICATE-----
BEGIN CERTIFICATE-----

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END CERTIFICATE-----

Please fix it it is my fav gaming

Asked by bobc89052 2 hours ago

Last reply by cor-el 1 hour ago

(reliably) crashes on Android 8 when fetching/containing images

I use K9mail on multiple devices since eternity. Since the latest update it crashes on an old Galaxy S10 / Android 8 when fetching images (show remote images) or, it look… (read more)

I use K9mail on multiple devices since eternity. Since the latest update it crashes on an old Galaxy S10 / Android 8 when fetching images (show remote images) or, it looks like, when the message has images.

It crashes on 80% of mails with image. I can provide you with messages that reliably crash (e.g. newspaper newsletter from nzz.ch) and with only one that works (newspaper newsletter from 20minutes.ch) Plain text and plain HTML text messages seem to work fine.

it works fine on all other [android 12+] devices Re-install the current version did not help re-installing an older version from FDROID worked

Help is apprechiated

Asked by bruno.freitag 10 hours ago

Last reply by Platform34 2 hours ago

Thunderbird stopped working Android 16

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted me… (read more)

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted messages to be sure. I checked my android settings as indictated in the troubleshooting guides and have been unable to resolve problem. I have it set to automatically download emails. Manually checking emails by using the "refresh" button does not work either.

Asked by perry13 23 hours ago

Last reply by Platform34 1 hour ago

Firefox is not working with my new MacBook Pro today, 3/21/2026; I have cleared cache and history.

I just started up my new MacBook Pro, M5 pro machine and Firefox will not work. Tahoe 26.3 is OS. Dale Howard Jonesboro, GA PS--Safari and DuckDuck Go browsers are workin… (read more)

I just started up my new MacBook Pro, M5 pro machine and Firefox will not work. Tahoe 26.3 is OS.

Dale Howard Jonesboro, GA

PS--Safari and DuckDuck Go browsers are working normally.

Asked by 5882kskd6q 2 hours ago

Last reply by Paul 2 hours ago

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after I … (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Asked by liobderh 2 months ago

Last reply by cor-el 3 hours ago

Problems copying bookmarks to new computer.

Installed to new system because old system was updated to Win11 and it failed. Old system is only partially operable. Trying to copy (export and import html files) of the… (read more)

Installed to new system because old system was updated to Win11 and it failed. Old system is only partially operable. Trying to copy (export and import html files) of the bookmarks to the new system, but even though the import seems to have worked, I cannot get the program to show the bookmarks correctly (or at all). They appear in the Manage Bookmarks window but will not appear on the desktop view. What am I doing wrong? When I import them, I select the All Bookmarks item to copy to but it copies everything to the Bookmarks Menu folder.

Asked by Larry 22 hours ago

Last reply by wirkutskijkarl 3 hours ago

find a single email from a backup

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issu… (read more)

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issue is how do i read the thunderbird files... in folder profiles... to pop.gmail folder, where i hope the emails actually reside.

Asked by ctaylormain1 5 hours ago

Last reply by david 3 hours ago