unable to find IBM Security Rapport for firefox

Hello, I am trying to find extension " IBM Security Rapport " for firefox. It's now showing up on the Firefox extensions list. I appreciate any help you can provide. th… (read more)

Hello, I am trying to find extension " IBM Security Rapport " for firefox. It's now showing up on the Firefox extensions list. I appreciate any help you can provide.

thank you

Open 1

My email address does not expand to display inbox etc.

Thunderbird does not display the icons like inbox, sent, etc at startup. I reinstalled the client and everything worked but when I restart it does show the icons or my m… (read more)

Thunderbird does not display the icons like inbox, sent, etc at startup. I reinstalled the client and everything worked but when I restart it does show the icons or my mail. What setup am I missing?

Open 1

Search results repeating

Lately, after entering a search item in the address bar, I get the results but when I click on the item I'm searching for, it opens a new window with the same search resu… (read more)

Lately, after entering a search item in the address bar, I get the results but when I click on the item I'm searching for, it opens a new window with the same search results. This can repeat about three to five times before my desired article opens in a new window, so I have up to six browser tabs open..

Open 3 1

i need help with a typing issue

i cannot type the letter u in the search bar when trying to search something. i have been through all of the settings and i cannot figure out why it wont let me use the l… (read more)

i cannot type the letter u in the search bar when trying to search something. i have been through all of the settings and i cannot figure out why it wont let me use the letter u. it pops up for a second then goes away or it autofills to a different link that im not trying to go to.

Open 1

159.0 (64-bit) update zapped my email account (gmail)

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :… (read more)

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :) (I will when I can shoehorn the time.) My installation (64-bit) on the appropriate Windows version has had no problems for years, & updates have worked consistently (through both ap & OS updates, until this specific update.

My question right now is, has anyone else run into problems with this issue? I know it's not that much to go on, but I'm in a hurry & need to see if anyone else has experienced it.

TIA for any/all info. :)

Bill N.

Open 2

Cannot reopen existing gmail account - "Waiting for authorisation in login popup ..."

For various reasons related to password confusion I decided to delete an existing gmail account from Thunderbird 153.6.0esr 32-bit. I then tried to open it again using th… (read more)

For various reasons related to password confusion I decided to delete an existing gmail account from Thunderbird 153.6.0esr 32-bit. I then tried to open it again using the existing email address (having done this many times before with no problem).

But I get stuck at this stage as I am waiting for a popup and nothing comes. I've tried deleting history and cookies, changing browsers, checking OAuth2, etc as suggested in various places, but still I get this spinning wheel going on and on.

Any suggestions?

Open 7

How do I change the page zoom so the emails stay at "110" or "125" like in a browser setting?

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can re… (read more)

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can read it normally. Why is there not a setting to have all emails at one "zoom" setting? It would be really helpful!! Especially for us older users. Also, when I add a folder to my email, why can't I add it to the list of folders already there by default? Right now I have to add the folder to the inbox and then drag it down to the other folders. When I do this they don't go alphabetically, they go to the bottom of the list. They should drop into alphabetical order. Thanks for your help.

Open 1

Why doesn't Thunderbird clear the "newly downloaded" bit when archiving a message?

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "new… (read more)

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "newly downloaded" and doesn't deserve the highest of visual markings anymore.

We're not talking about the read/unread bit here (the green dot and the grey numbers in the folder pane). We're talking about the "newly downloaded" aka. "new and unseen" bit (the yellow star/rhombus and the blue numbers in the folder pane).

When a new email arrives, it's marked as "newly downloaded" and the inbox lights up blue because of it. Fair enough. It's also unread, of course. I often archive emails right away without opening/reading them. But I have seen the subject line of course, and I have a pretty good idea of what the email is and why I don't read it. I have the message pane disabled, so I can easily select an email without it being displayed and being marked as read. In the past, I used the message pane combined with that "mark as read after 1min" setting.

Now when I archive the message, the archive folder lights up blue and when I go in there, the email that I just archived has a star/rhombus. But I don't want my archive folder to look interesting with a blue color only because I just moved an email into it. All the blue colors are supposed to be for things I haven't seen yet and still need to look at. In fact, any email I move to a place should not be able to make that place look blue. Blue color should be for things that appeared for other reasons.

I'm aware that switching folders (e.g. away from inbox and back to it) or restarting Thunderbird will clear this "newly downloaded" bit. But I'm not doing that. I stay in the inbox, I get emails, I read them or archive them immediately. And when a folder on the left lights up in blue (that can happen thanks to my filter rules), then I take a look at that one as well. My Thunderbird application runs for weeks.

Open 1

Autofill adress does not work, adressbooks is working

New PC, Win 11, Adresses are imported, When starting new Mail, Autofill adress does not work, adressbooks is working- I find the adress there, with a klick on the adress… (read more)

New PC, Win 11, Adresses are imported, When starting new Mail, Autofill adress does not work, adressbooks is working- I find the adress there, with a klick on the adress I can start a mail- but automaticall fill in is not working. what can I do?

Thanks for a clue and help

Open 1

what is smart window?

the rather useless "what's new" article for 159.1 mentions smart windows. Practically nothing is explained in detail. Where is the ICON? When do the popup to create a … (read more)

the rather useless "what's new" article for 159.1 mentions smart windows. Practically nothing is explained in detail. Where is the ICON? When do the popup to create a task appear? What windows can be monitored (and why would it not be all)? etc etc. l l Is this explained FULLY anywhere?

I don't have the icon on my location bar. I'm sure once I can even figure out how to create a watch task I'll have way more questions.

Open 2

changing passwords in Firefox

I have changed my password on an account but when I check it after the change it still shows my old password under Firefox. Even when I search Firefox listing for my pass… (read more)

I have changed my password on an account but when I check it after the change it still shows my old password under Firefox. Even when I search Firefox listing for my passwords.

Open 1

Suddenly, my html signature font is displaying wrong

I use HTML as my signature. It has been working just find, but lately when people reply to me, their messages were coming in blue text. So today I changed the: Settings… (read more)

I use HTML as my signature. It has been working just find, but lately when people reply to me, their messages were coming in blue text. So today I changed the: Settings > General > Plain Text Messages > Quoted text formatting from blue colour to black (I have no idea how that was set to blue in the first place). that is all I did. Image attached of the change I made.

In any case, after that, when I tried to send a new email my HTML signature no longer displays the correct font (Pristina) but shows only variable text. The HTML file is not corrupt, it still looks fine in the actual file I saved, but, Thunderbird is changing it somehow. Even when I look back at sent files, Thunderbird is showing me the variable text and not Pristina.

Any assistance would be much appreciated. With thanks, NM

Open 23