Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (read more)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

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After rebooting my computer, firefox hangs on sites like cnn.com and mozilla.org for about 20 minutes

DISTRIB_ID=Ubuntu DISTRIB_RELEASE=20.04 DISTRIB_CODENAME=focal DISTRIB_DESCRIPTION="Ubuntu 20.04.6 LTS" Firefox 150.0.2 (64-bit) After rebooting my computer, Firefox hang… (read more)

DISTRIB_ID=Ubuntu DISTRIB_RELEASE=20.04 DISTRIB_CODENAME=focal DISTRIB_DESCRIPTION="Ubuntu 20.04.6 LTS"

Firefox 150.0.2 (64-bit)

After rebooting my computer, Firefox hangs for a very long time trying to access common websites such as cnn.com, facebook.com, mozilla.org and apnews.com. A google search will work, but the links (including the google control links at the top such "AI Mode All ... More Tools" are not active. Often there is a message at the botton of the screen indicating some external site is being accessed. During this time, other sites that do not have external references will quickly open in other tabs (bwi.com is a good example). After about 20 minutes, everything magically starts working correctly. Disabling "secure DNS" does not correct this problem.

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I entered Thunderbird to a new computer and there are a lot less emails than are on my old computer.

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you… (read more)

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

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Firefox won't let me leave application by clicking in a different window.

After installing Firefox 150, clicking on a window for a different application does not make that application active. Firefox is not letting me leave! I can switch by go… (read more)

After installing Firefox 150, clicking on a window for a different application does not make that application active. Firefox is not letting me leave! I can switch by going to the sidebar and choosing a different application. None of the other applications exhibit this behavior. MacOS 26.3.1

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My microphone does not work properly in Firefox

My microphone does not work properly in Firefox, it sounds periodically really low and that doesnt depend on my mic settings. It seems like that is Automatic Gain Control… (read more)

My microphone does not work properly in Firefox, it sounds periodically really low and that doesnt depend on my mic settings. It seems like that is Automatic Gain Control or something like that and idk how to disable it. On screenshot im just speaking as usual but the browser lowers the volume -_-

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Cannot get firefox to open profiles

Firefox kept losing all of my saved bookmarks and passwords. Each time it updated everything would disappear. I went to the folders where the bookmarks and passwords ar… (read more)

Firefox kept losing all of my saved bookmarks and passwords. Each time it updated everything would disappear. I went to the folders where the bookmarks and passwords are stored and the profiles were there but Firefox did not list them when I searched (about:profiles). Tried numerous times to move the files to the current folder but the program still could not see them. Tried copying, moving, changing names of files, etc. Finally uninstalled firefox and attempted a new installation but it will not even open because it says it can't find profiles even though there are profiles in the profile folder. Now what do I do?

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Updated Thunderbird on my new Android. Checked on PC version update. Did that and it crashed.

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" t… (read more)

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" thing and I don't understand exactly what it is asking for. Outlook name and password? Mozilla account name and password? Some other username and password? Can't transfer anything from mobile to PC (not good). Any way to fix this? Don't tell me I might have to go back to Outlook...

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Sync doesn't work

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please pro… (read more)

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please provide steps, and not the self help articles here as they are worthless.

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Send/Receive email not Working

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto… (read more)

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto the PC but still nothing works. Spectrum says everything on their end is fine but can't vouch for roadrunner who is the rr in my mail address of ca.rr.com. All this started about 4 days ago. Any ideas on what to try next? Thanks.

Open 13 1 135

Disordered subfolder files

Hi I'm using Thunderbird 140.5 on a desktop Mac running Sequoia 15.7.2 In Local Folders, my subfolders have subfolders. In both levels of subfolders, Thunderbird has spo… (read more)

Hi

I'm using Thunderbird 140.5 on a desktop Mac running Sequoia 15.7.2

In Local Folders, my subfolders have subfolders. In both levels of subfolders, Thunderbird has spontaneously started disordering both newly created subfolders, and folders which I move from one subfolder to another using right click 'Move To'

Up until ten days ago, all folders whether new or moved, were listed alphabetically. Now, day by day, the disordering is getting worse and as someone with ongoing conversations with hundreds of clients, it is becoming impossible to work when I have to give so much time to slowly scanning through every folder looking for the relevant subfolder.

I don't know why I can't update this version, but I tried installing the newest version available (145) and used the 'reset folder option' which did not work either.

Also, setting up a whole new account instead of upgrading my existing account is a colossal faff and I'd rather not have to!

Aside from manually reordering (also a colossal faff), can anyone suggest something I might be missing in stopping this happening?

Thunderbird says I'm on an esr channel, if that helps

Thanks

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latest update from 150.01 to 150.02 crashed compatibility error can't open firefox

latest update from 150.01 to 150.02 crashed compatibility error can't open firefox. error platform version 150.01 is not compatible with minver>=150.02. can't even… (read more)

latest update from 150.01 to 150.02 crashed compatibility error can't open firefox. error platform version 150.01 is not compatible with minver>=150.02. can't even open anymore

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Since the last update, I am getting pop ups all the time. I have the pop up blocker turned on with some exceptions. I did not make any changes, but the pop ups are constant now.

Since the last update, I am gettin constant pop ups. I have the blocker turned on. I do have some websites exempted, but I did not make any changes. I get the pop ups a… (read more)

Since the last update, I am gettin constant pop ups. I have the blocker turned on. I do have some websites exempted, but I did not make any changes. I get the pop ups all the time now. I used to be able to change the pop up settings on the search bar, but I don't see that anymore.

I have been using Firefox for years, but may have to switch back to Safari if this cannont be resolved.

Frannie Gary

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Update problems

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they … (read more)

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they disable my sound and change language to Albanian, where I live, but don’t speak Albanian. Can you solve this, or will I have to just avoid installing updates? I have no concern for security; anyone can hack into anything they want, but it will do them no good; I don’t have anything that is sensitive, and my bank has everything well secured (and minimal funds anyway). Do you have a permanent solution – I don’t want to fix every update? I know you hate non-nerds like me, but I'm 80, and have neither the time nor inclination to be one!!!! Thanks, and have a great day,

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My correspondents are getting misapplied to emails in inbox. Repair folder doesn't work very long.

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and the… (read more)

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

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