• Solved

Recipient auto complete going haywire, the list seems almost random

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue… (read more)

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?

Asked by sparrowtwo 2 weeks ago

Answered by Toad-Hall 9 hours ago

  • Solved

Tiny Font Problem Returns

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all. BUT, I wake up this morn… (read more)

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all.

BUT, I wake up this morning, having made no changes to this laptop overnight, only to discover that the fonts on my Firefox browser controls are tiny tiny tiny.

I expect Firefox/Mozilla to resolve this LONG-STANDING problem once and for all. I have made no changes to this browser in the last 24 hours. There were two MS updates that occurred overnight, but I doubt this affected the fonts on the Firefox application.

If there is a straightforward FF/Mozilla doc that addresses this problem (since it is recurring and well documented by others over the years), I would appreciate a link to this document. And if there is a known problem with certain MS updates I would appreciate knowing about this as well.

TIA

Asked by eb25390119 2 weeks ago

Answered by eb25390119 3 hours ago

  • Solved

How to make the Context Menu of Firefox 131.0.3 look like Ver. 100.0.1 ?

Is it possible to remove the border/frame lines around the Menu Bar and the Context Menu in Ver. 131.0.3 to make it look like Ver. 100.0.1.? Experimenting with userChrom… (read more)

Is it possible to remove the border/frame lines around the Menu Bar and the Context Menu in Ver. 131.0.3 to make it look like Ver. 100.0.1.?

Experimenting with userChrome.css only seemed to change some things such as background color and padding size of the context menu, but as a css noob it’s no surprise it didn't work when trying to remove borders, remove margins.

Attached is a screenshot of Ver. 131.0.3 (upper) and which parts of the menus I'm looking to customize or revert back to the style of Ver. 100.0.1 (lower).

Tysm for you time. bteg

Asked by bteg 9 hours ago

Answered by ThePillenwerfer 4 hours ago

  • Solved

Firefox update issue

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the l… (read more)

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the last update caused the error. I did a system restore to a week earlier, and after 5 hours, the computer rebooted to that date. Upon opening Firefox, I found the the notice that the next time Firefox opens, it will update. After closing, and reopening, Firefox updated and displayed the same error message. Nor quite sure what to do, I downloaded Firefox again, and was going to uninstall and reinstall. But as soon as the download finished, it loaded. So now I have the new Firefox without all of my saved bookmarks and passwords. I thought I'd read someplace that that wouldn't happen, and all of my password and bookmark history would transfer to the new Firefox. As if that wasn't enough to ruin my day, I found that the new Firefox isn't working in my wife's account on the same computer. She gets the same error message as I did before the new install. I know, my fault for not backing up the bookmark and password files, but what's my option now?

Asked by pennypincher 1 week ago

Answered by pennypincher 1 week ago

  • Solved

Emails don't review

Periodically, groups of emails preview this same message. Why? --Apple-Mail- Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit <meta http-eq… (read more)

Periodically, groups of emails preview this same message. Why?

--Apple-Mail- Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=us-ascii">

--Apple-Mail---

--Apple-Mail---

Asked by Bobs Firefox Acct 5 hours ago

Answered by Bobs Firefox Acct 5 hours ago

  • Solved

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Asked by Diana Ambrose 1 week ago

Answered by Diana Ambrose 6 days ago

  • Solved

Freeze when manipulating email in one folder only, since Nebula

Hi everyone, Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot. When any o… (read more)

Hi everyone,

Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot.

When any operation is performed on the emails in one particular account's Inbox folder, there is a 3-5 second pause where TB freezes. For example, when I try to open an email, I see a blank email tab with `Loading Message...` for a few seconds, before the email shows; when I toggle the read status for an email in the folder by clicking on the gray/green icon, there is a few seconds' delay. During this pause I can hear my CPU fan speed up, so seems like there is a spike in CPU usage. After a few minutes, these delays go away, but then reappear at some point (even though TB has been open the entire time) - possibly after new email has been downloaded from the server.

My overall suspicion is that something in this particular folder's files is triggering Nebula. I need help figuring out what it is and fixing it. This is not bad enough for me to ditch TB but it's definitely annoying AF. Strange part is that it appeared only after the Nebula upgrade, which makes me think this is a code issue not a mailbox file issue.

Setup

  1. Thunderbird 128.3.3esr (64-bit) on Windows 11 23H2
  2. Multiple mailbox accounts, all using POP3 (not IMAP; there is no interaction between TB and the server other than downloading email). Had not changed any settings during the nebula upgrade
  3. The account in question has multiple folders in TB. Filters are used to move messages from the Inbox to different folders (and sometimes, to folders on other accounts). Again, the slow performance is only on the single, Inbox folder in one account, and not any of the other folders or other accounts.
  4. Profile files are on a very fast SSD. I have not been able to detect a peak in disk usage when the pause happens.
  5. The affected folder has 32K emails in it, size on disk 1.5G (+27M for `.msf` file). I have another folder which is 3.1G+20M, that one does not have this problem.

Here's what I have tried, with no changes

  1. Compact all mailboxes
  2. Repair folder for all folders/subfolders
  3. Delete the GLODA to force a rebuild
  4. Troubleshooting mode
  5. Watching the console in developer tools (no relevant errors appear)
  6. Turning on `browser.dom.window.dump.enabled` - no significant errors appear
  7. Turning off hardware acceleration
  8. Updating graphics card drivers
  9. Ensuring that the TB profile folder and windows temp folder is not being indexed by Windows search
  10. Checking the filter logs - no errors

Any suggestions or tips on how to gather more data, are welcome. Thanks!

Asked by subs18 1 day ago

Answered by christ1 1 day ago

  • Solved

With Thunderbird 128.3.1esr (64-bit) [snap] Ubuntu 24.04; Is there an alternate method to edit the SMTP Server information??

Using Thunderbird 128.3.1esr (64-bit) [snap] Ubuntu 24.04 does not allow editing SMTP server. Is there an alternate method to edit the SMTP Server information? If so, ho… (read more)

Using Thunderbird 128.3.1esr (64-bit) [snap] Ubuntu 24.04 does not allow editing SMTP server.

Is there an alternate method to edit the SMTP Server information? If so, how?

When in Account Settings, pressing the Edit SMTP Server button generates the following errors in the Error Console:

XML Parsing Error: undefined entity Location: chrome://messenger/content/SmtpServerEdit.xhtml Line Number 155, Column 21: SmtpServerEdit.xhtml:155:21

TypeError: docEl.style is undefined SubDialog.sys.mjs:534:20

Asked by mozilla414 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 1 month ago

Answered by manu2107el 1 month ago

  • Solved

Issue with Thunderbird in showing e-mails (1 line string)

Hello, I have a very very strange behaviour in Thunderbird. For SOME e-mails, the next does not appear and also the message information (like the To:, From:, they also … (read more)

Hello,

I have a very very strange behaviour in Thunderbird. For SOME e-mails, the next does not appear and also the message information (like the To:, From:, they also don't appear.

Can you please help me? It only happens in this Thunderbird instance.

Kind regards, Nikos

Asked by Nikolaos Charitonidis (Nikos) 1 day ago

Answered by Wayne Mery 17 hours ago

  • Solved

Email display issue

Hello, Recently, some emails received have not been displayed, although I cannot understand why. When I click on the received email, I have a series of characters that a… (read more)

Hello,

Recently, some emails received have not been displayed, although I cannot understand why. When I click on the received email, I have a series of characters that appear: --_006_PR0P264MB07643BF185E2E2D737CAF999C6B79PR0P264MB0764FRAP_--

I use ThunderBird from my computer. However, when I check my emails via my smartphone and Samsung Email, but emails appear normally.

Thank you in advance for your help

Asked by direction55 16 hours ago

Answered by david 12 hours ago

  • Solved

Selected header does not match loaded body on IMAP

My subject line is the same as one posted a year ago, which never received an answer, and is now archived. The problem is that I received an email a few minutes ago, but… (read more)

My subject line is the same as one posted a year ago, which never received an answer, and is now archived. The problem is that I received an email a few minutes ago, but the body of the email displayed in Thunderbird is the un-formatted version of another email I received from a different sender four years ago.

Here's a few lines from the current email as displayed in Tbird:


>
> You might be interested in the ESLORA corpus of spoken Spanish. Websit= e:
> <a href=3D"http://eslora.usc.es" rel=3D"noreferrer" target=3D"_blank">= http://eslora.usc.es</a>
>


The email from which these unformatted lines were taken is correctly displayed in Tbird for that email; why it's showing up in my current email, and as unformatted (source) text, I have no idea.

I used a web interface to my email account to confirm that the body displayed in Tbird is NOT the body that was sent in this current email. In other words, Tbird is failing to display the body of the current email, and instead is displaying the unformatted version of a four year old email.

I tried moving the current email to a folder, restarting Tbird, but to no avail; it still thinks the text of the email is from an old message. Presumably a corrupted database, but why, or how to prevent this in the future,

Asked by mcswell 1 day ago

Answered by christ1 1 day ago

  • Solved

restore session

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous se… (read more)

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous session" in History, but it is not there now. I would like to go back to that previous session. Is there a way to do that?

Asked by Chris Peterson 20 hours ago

Answered by Chris Peterson 20 hours ago