Choppy response times with Thunderbird

I've been using Thunderbird for many years, and its up to date. I've had more and more problems with choppy response times lately. It "freezes" for short periods where t… (read more)

I've been using Thunderbird for many years, and its up to date. I've had more and more problems with choppy response times lately. It "freezes" for short periods where the interface stops responding for half a minute, or a minute or so before I can do anything. It always comes back (never crashes, shuts down). Today was some of the worst where it was minutes before I could start using it.

My junk and trash folders are empty, and I've done a compression and run the cleanup operation on a bunch of folders. My Inbox is empty. I only have 2 pop accounts. Its not when its retrieving or sending email though.

Asked by Ian Lauder 35 minutes ago

Last reply by arlev 1 minute ago

Suddenly unable to receive POP3 email from sbcglobal.net

On Wednesday 12/11 at approx 4PM PT, Thunderbird stopped being able to log in to my sbcglobal.net POP3 account. It had been receiving emails routinely up to that time. … (read more)

On Wednesday 12/11 at approx 4PM PT, Thunderbird stopped being able to log in to my sbcglobal.net POP3 account. It had been receiving emails routinely up to that time. There are two error messages associated with this. One happens if TB has been open and I ask it to download new messages using the little cloud symbol or “Get Messages”: “The account xxx@sbcglobal.net is being processed. Please wait until processing is complete to get messages.” Or if I open TB and it just starts with the login process, the error messages is a popup: “Connection to server inbound.att.net timed out.” TB manages two other accounts, both of which are functioning normally. One of them is also an sbcglobal.net account, and both sbcglobal accounts are set up identically: Port 995, SSL/TLS, Secure Mail Key (rather than OAuth2). Version is 115.18.0 32bit, Windows 22H2. Logging in to the server shows many emails that have arrived since the problem started. I have gotten nowhere with ATT/SBC, they don't seem to want to provide any support anymore if they hear the word Thunderbird. Can you help?

Asked by JimFxSpt 1 week ago

Last reply by arlev 4 minutes ago

Thunderbird doesn't wait for password entry, but tries to access mail without authorization

Occasionally I will get distracted between starting Thunderbird and entering the primary/master password. This is usually due to not having my password manager open, and/… (read more)

Occasionally I will get distracted between starting Thunderbird and entering the primary/master password. This is usually due to not having my password manager open, and/or problems with the PW manager, or getting an important phone call.

Thunderbird asks for the PW, but if I don't enter it "in time" it will go ahead and try to access my email accounts online, but without having access to the application passwords/tokens. This causes a slew of errors, requests for authorizations and other problems. I usually end up canceling the task - because just closing Thunderbird doesn't stop the insanity.

If I have a primary/master PW, Thunderbird should WAIT, and not try to do anything, until that password is correctly entered. That would solve a bunch of issues.

Thunderbird: 128.5.2esr (64-bit) Release notes Thunderbird for Linux Mintmint-001 - 1.0 Updates disabled by your system administrator

System:

 Kernel: 6.8.0-51-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.2.0 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble

Asked by DebraBk 1 hour ago

Last reply by arlev 6 minutes ago

MISSING BOOKMARKS ICON

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websit… (read more)

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Asked by QueenBoo 4 hours ago

Last reply by TyDraniu 18 minutes ago

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (read more)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 1 hour ago

Last reply by Paul 19 minutes ago

Location Information

When I signed in after my update, the "Let's make sure this was you" email I received shows my approximate location as Columbus, Ohio. This is incorrect. I am in Huntsvil… (read more)

When I signed in after my update, the "Let's make sure this was you" email I received shows my approximate location as Columbus, Ohio. This is incorrect. I am in Huntsville, Alabama. Why is this info wrong, and how can I correct it?

Asked by S&T knology 1 hour ago

Last reply by jscher2000 - Support Volunteer 43 minutes ago

Believe some functions of Fox Fire are not turned on

I was able to login with my password. I got a notice popup from Fox Fire saying that I should change my PW. My PW is old. I do not understand why I received this messa… (read more)

I was able to login with my password. I got a notice popup from Fox Fire saying that I should change my PW. My PW is old. I do not understand why I received this message. Maybe tech could check my setup to make sure everything is working correctly. Thanks Lois Stiles 321-544-0606. E-mail Lois.Stiles@outlook.com 276-479-0607

Asked by Lois A Stiles 1 hour ago

Last reply by jscher2000 - Support Volunteer 49 minutes ago

Confused about Security

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. … (read more)

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. I use 2fa, and check for data briefs.

Firefox has built-in security. So does Apple. And Firefox has all sorts of extensions that provide security. Privacy Badger is from the EFF. I don't know if they all do the same thing or cover things not covered. The descriptions say they protect me, but how do I know? At times, I probably have overkill.

And this doesn't even address VPNs.

Searching for "Security" in extensions shows a list of about 2,000 extensions. "Privacy" returns a list of more than 2,600. I would think that if you were confident in your security, there wouldn't be so many, and/or you wouldn't list them. Do you have a gap that we need to find an extension to cover?]

There needs to be some consistency and clarity as to what you protect against and what they claim they protect against so we know which one we really need. It feels like buying a car and being told to go find our own tires in a vast warehouse, and then search for the gears we want, etc. When we get on a plane, we don't select our own seatbelts. If on a cruise ship, we don't choose our lifevests. If that were the case, no one would get on boats or planes. By letting us fend through thousands of security programs, you shift the responsibility to us. And very few of us have enough training or knowledge to do so.

I don't expect you to be perfect, but helping us through this maze would be great. I probably know more than the average person, but it feels that

Asked by j5cwscrqyz 5 hours ago

Last reply by jscher2000 - Support Volunteer 59 minutes ago

Synchroniser 2 PC

Bonjour, J'ai deux PC sous wind11. Je retrouver tous mes Marques Pages du premier PC sur le second PC . J'ai installé Firefox et en synchronisant cela ne me donne rien...… (read more)

Bonjour, J'ai deux PC sous wind11. Je retrouver tous mes Marques Pages du premier PC sur le second PC . J'ai installé Firefox et en synchronisant cela ne me donne rien... Auriez-vous une suggestion ? Je vous remercie par avance. Clt. A.

Asked by Alain 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

I need help I someone aggressively and nonstop attacking me

My neighbor who lives right above me has been harassing me stocking me for almost a year not only that he has taken over every account I have my phone provider twice 1 wi… (read more)

My neighbor who lives right above me has been harassing me stocking me for almost a year not only that he has taken over every account I have my phone provider twice 1 with Verizon the second with t- mobile, Comcast’s he has taken over 3 times . He has taken over ever device that I have, over 25 devices. I’m going through identity theft because of him . It’s the sickest thing I’ve ever seen in my life, I’m at a breaking point. I’m always going to do the right thing, but I don’t know , he so reckless thinking he can get away with murder. What can the cops do? Every time I get enough evidence he crashes my phone game in the sacrifice and deleted everything on my phone and have it reset you think of years enough time to arrest somebody I do.

Asked by twrm65xcbw 2 hours ago

Last reply by markwarner22 1 hour ago