• Solved

Icons have just become smaller with a WIDE white space after update - can it be reversed?

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now … (read more)

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Asked by Guy 1 day ago

Answered by jscher2000 1 day ago

  • Solved

VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

Asked by Jésus est un hyppie 2 days ago

Answered by cor-el 2 days ago

  • Solved

thunderbird migrate fail

Using this: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer I moved profiles from old to new computer. When I restart on the new computer, … (read more)

Using this: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I moved profiles from old to new computer. When I restart on the new computer, it is just starting over, doesn't know anything from my old computer's thunderbird.

Both windows 10. New computer says 78.11.0 (64 bit) Old computer says 78.11.0 (32 bit) Note both computers are 64 bit.

Top left on old computer is old style "File Edit View Go Message ..." Underneath that are tabs like inbox and troubleshooting information"

Top left on new computer is a tab saying home, the tab body says welcome to thunderbird.

So I gather there is incompatibility of the data between 32 and 64 bit? Is there a place to download the 32 bit?

Am I confused what the real issue is?

Asked by billkelley12 5 days ago

Answered by billkelley12 1 day ago

  • Solved

Permission popup won't go away

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (but… (read more)

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (buttons) and a ckbox remember this. I click remember and click Allow - nothing, popup still there - click clickclick @$!#! CLICK! nothing. OK, Deny, click - nope, don't remember Allow nope. And here I sit with 10% of my screen with this permission popup that won't go away. FF 88.0.1, FC32, Lenovo laptop

Asked by cal.lidderdale 1 day ago

Answered by cor-el 1 day ago

  • Solved

Suddenly displaying character strings instead of icons

Chess.com uses small "icons" to identify "type of game", for example a "lightning bolt" indicates a "blitz" gaime. As of this week, instead of a lightning bolt, the brows… (read more)

Chess.com uses small "icons" to identify "type of game", for example a "lightning bolt" indicates a "blitz" gaime. As of this week, instead of a lightning bolt, the browser displays '`E Chrome displays it correctly.

Asked by gillaspy 1 day ago

Answered by cor-el 1 day ago

  • Solved

Unassign website from container.

So, I dowloaded the multi-account container. And I wanted to unassign a website from a container. However, it seems that I can only re-assign to another container. Is the… (read more)

So, I dowloaded the multi-account container. And I wanted to unassign a website from a container. However, it seems that I can only re-assign to another container.

Is there any way around this? I added by mistake.

Asked by DaniloJr 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Display font size

Is there a way to increase the display (menus, addresses, etc) font size? I have already searched the forum and the suggestions are no longer applicable. There is no "C… (read more)

Is there a way to increase the display (menus, addresses, etc) font size? I have already searched the forum and the suggestions are no longer applicable. There is no "Config Editor" or a "layout css.devPixelPerPx" file as referenced in existing the current suggestions as a way to increase font size. Using TB 78.10.

Asked by Wrangler53 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (read more)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Asked by letkin 4 weeks ago

Answered by letkin 1 day ago

  • Solved

Signal Spam Account Registration

Hi Mozilla, My friend is having a lot of Spam emails and have downloaded and installed Signal Spam. However we cannot get it to register an account so it will work. Also … (read more)

Hi Mozilla, My friend is having a lot of Spam emails and have downloaded and installed Signal Spam. However we cannot get it to register an account so it will work. Also the link is in French and we only have English.

Can you please send a link to jkinsouciance@gmail.com so she can register ?

Thanks,

Trevor

Asked by trevorfisch 2 days ago

Answered by Toad-Hall 1 day ago

  • Solved

SKY log in - access denied, only on Firefox

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is acces… (read more)

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is access denied. Contacted SKY team, helpful, line / router all OK. No VPN active. Have deleted SKY link, cache, history, cookies etc and reinstalled - same issue. SKY login works on Edge though, or, via e-m client. Problem is solely with SKY log in and solely Firefox. SKY unable to find an issue. Message is Access Denied You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f272c623a2768747470733a2f..." on this server. Which is Error 288 Any thoughts?

Asked by Jeff M 4 days ago

Answered by Jeff M 1 day ago

  • Solved

HELP! I have lost all my bookmarks trying to get rid of double-spacing!

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older … (read more)

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older version of Firefox, but the result of that is that my bookmarks are gone completely. I expect all my passwords and logins are gone too.

Is there a way to undo this?

Asked by stephen.coughlan 2 days ago

Answered by FredMcD 1 day ago

  • Solved

How to unblock facebook comments plugin on FF 89?

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to you… (read more)

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to your Facebook account. The problem is that when I click the button "login to post", nothing happens - as if I didn't click it at all. I suspect the reason for that are the integrated anti-tracking options in Firefox 89. So the question is: how do I get this plugin to work in Firefox 89?

P.S. Until a month ago I was temporarily using Chromium as default browser and there the FB plugin had no issues. Chromium has no anti-tracking options which is why I think this function in Firefox is the reason for the FB plugin not to work.

Asked by rado84 2 days ago

Answered by rado84 1 day ago

  • Solved

Use back button to close tabs

Hello everybody, I use Firefox for some days now, but I'm a little annoyed with the back button / back gesture usage with tabs. On all browsers I already tried, pressing … (read more)

Hello everybody, I use Firefox for some days now, but I'm a little annoyed with the back button / back gesture usage with tabs. On all browsers I already tried, pressing back button finally close the tab after going back to the first website opened. But with Firefox, it only go to home and let the website open without closing taba. So we have to often close manually opened tabs. Is there a way to change that please ? Sorry for my bad english, I hope it's clear.

Thanks in advance.

Asked by guibertben 2 days ago

Answered by Seburo 1 day ago

  • Solved

History Page Not showing actual site URL's

See how in history, all the stuff I search just shows up as Google URLS and google icons. I cant find the website that I visited without opening them all up one by one to… (read more)

See how in history, all the stuff I search just shows up as Google URLS and google icons. I cant find the website that I visited without opening them all up one by one to see what they are.

Is This just a google search problem? What is this feature called?

OR is there a way to make firefox display the actual URLS?

Im on Android 11, galaxy s20, firefox app.

Asked by zach6 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Menus are blank

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help.… (read more)

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help. Using a new, empty profile does help. Exiting, deleting my profile cache directory, and restarting does not help.

This is likely related to https://support.mozilla.org/en-US/questions/1288037 but that person was helped by deleting the cache directory.

I would prefer not to have to redo all my customizations.

Asked by kdo111 1 week ago

Answered by cor-el 1 week ago

  • Solved

www.aa.com

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried del… (read more)

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried deleting browsing history and I turned off the ad blocker. Any other suggestions. It works fine on MS Edge.

Asked by rernst1 3 days ago

Answered by jscher2000 3 days ago

  • Solved

userChrome.css does not seem to be getting applied.

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect. I have set `toolkit.legacyUserProf… (read more)

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect.

I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to true.

Here's the full contents of the userChrome.css file: ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

#webrtcIndicator {
  display: none;
}

```

Asked by SirFireball 3 months ago

Answered by cor-el 3 months ago

  • Solved

No page loading, no access to settings

Dear all, when in type the address and "enter" the page don't charge. I have uninstalled Firefox and reinstalled it, but the issue persists. I can't even open the Firefox… (read more)

Dear all, when in type the address and "enter" the page don't charge. I have uninstalled Firefox and reinstalled it, but the issue persists. I can't even open the Firefox settings. ESET Internet Security confirm that everything is ok. Any suggestions for trouble shooting ? Thank you in advance for your responses.

Asked by mzebrowski 2 days ago

Answered by TyDraniu 2 days ago