disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 5 months ago

Last reply by Toad-Hall 2 weeks ago

IPv6 Not working in Firefox!!!

Hi Everyone, IPv6 not working in Firefox, but in Google Chrome, Windows CMD, Microsoft Edge, and Opera is working fine, I'm using Cisco Secure Client as a VPN Client, and… (read more)

Hi Everyone, IPv6 not working in Firefox, but in Google Chrome, Windows CMD, Microsoft Edge, and Opera is working fine, I'm using Cisco Secure Client as a VPN Client, and connect to the VPN IPv6 will enable and you can use IPv6 easily, but in Firefox only IPv4 working, and the problem only in Firefox

Asked by AHMNco 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot restore 3-1 0r 2-29 Bookmarks!!!

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookma… (read more)

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

Asked by Wayne Carpenter 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Security settings

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have u… (read more)

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?

Asked by wa23 1 month ago

Last reply by Googlethunderbird 1 month ago

Authentification mistake

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout ti… (read more)

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout tijdens het verbinden met server imap.gmail.com". De serverinstellingen in de accountinstellingen in beide adressen zijn identiek. Hoe los ik dit op? Bedankt voor uw reactie.

Asked by jjb.breed 3 months ago

Last reply by david 2 months ago

Message field too narrow

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space ge… (read more)

The message field is too narrow for all messages, except pure text messages. A screenshot is attached. How can I modify the userChrome.css so that all available space gets used?

Asked by Thomas likes to learn 4 weeks ago

Last reply by Toad-Hall 2 weeks ago

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 5 months ago

Last reply by gd_smth 3 months ago

Hamburger menu "Font Size" not working

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to… (read more)

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to type in new font size - nothing works. Why?

Asked by escape2music 5 months ago

Last reply by Toad-Hall 2 months ago

Rpg Mo doesnt work right in my browser, how can i fix that?

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reas… (read more)

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reason for this like is it not html they are using but it works on windows? I am using suse linux leap.

Asked by eric.justin.allan 4 months ago

Last reply by zeroknight 4 months ago

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (read more)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 4 months ago

Last reply by pamclark1 2 months ago

Windows Defender reports recurring Thunderbird profile Trojan:HTML/Phish!pz threat

I am a longtime Thunderbird user, currently running 115.6.0 (32-bit). Very recently Windows Defender is detecting malware it identifies as Trojan:HTML/Phish!pz. Defender … (read more)

I am a longtime Thunderbird user, currently running 115.6.0 (32-bit). Very recently Windows Defender is detecting malware it identifies as Trojan:HTML/Phish!pz. Defender is unable to quarantine or eliminate the threat.

The specific file is appearing in Volume Shadow Copy data when I am running backup: file: \Device\HarddiskVolumeShadowCopy55\Users\fhanz\AppData\Local\Thunderbird\Profiles\sootdszw.default-release\cache2\entries\342F92977A0BA0715CB8880A9289BC8F8827262C

I've attempted several times to remove the offending file(s), but the problem returns.

What is the best method to determine the source of this malware and effectively eliminate it returning?

If it matters, I use Chrome as my default browser.

Asked by fhanzel@aol.com 2 months ago

Last reply by Mr Greg 2 months ago

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 4 months ago

Last reply by jonzn4SUSE 3 months ago

Message selection after delete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond. - Open TB - Open Inbox to see all emails - Open an e… (read more)

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.


- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

Asked by MilusC 5 months ago

Last reply by sfhowes 4 months ago

Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 5 months ago

Last reply by zeroknight 1 month ago

Disconnected

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this … (read more)

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

Asked by sales398 2 weeks ago

Last reply by david 2 weeks ago

Firefox freezes with every case of opening location choosing window

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time. Even when I go to about:m… (read more)

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time.

Even when I go to about:memory, click Load, the path selection window appears - regardless of whether I select a file or close the window, the browser hangs and the window stops responding. I tried waiting for several hours - to no avail. Only restarting helps. Same with the upload selection window - regardless of whether I selected a file to upload or closed the selection window, the browser hangs. Before freezing permanently, the mouse cursor stops moving, then lags around a bit before recovering.

I tried cleaning download history, cache, recreated profile, restarted without extensions, in safe mode, disabled antivirus - always the same result.

Please advise me, maybe someone has encountered something like this - I really don't want to start using Chrome. My OS is Windows 11. Thanks in advance.

Asked by madd.korben 5 months ago

Last reply by mikey-d 1 month ago