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Emails Not Showing On The Right Panel

Hi I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS. I have been using ThunderBird for a very long time. I have been experiencing an issue… (read more)

Hi

 I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS.  I have been using ThunderBird for a very long time.  I have been experiencing an issue which, unfortunately, seems to come and go.  I am experiencing this issue on 2 separate physical computers.  How can I restore the list of emails under any account when they are not visible?
 This is very troubling ...

Robert

Asked by Robert Weir 4 months ago

Answered by Robert Weir 4 months ago

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Backup only local folders?

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profile… (read more)

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

Asked by Queenmab100 2 years ago

Answered by sfhowes 2 years ago

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User authenticated but not connected (outlook)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authentic… (read more)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

Asked by rasnijders 2 years ago

Answered by Qwidget 2 years ago

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Firefox 107 disabled my floating search window.

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findba… (read more)

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findbar {-moz-box-ordinal-group: 0; position: fixed !important; }. Firefox 107 has made that .css instruction non-executable. If I text out the instruction I now get the search box at the bottom of the screen. I want it back to a floating search box. Is there a fix in 107 so I can use my .css file or is there another way to get the search box floating. Regards

Asked by Wallytek 2 years ago

Answered by Wallytek 1 year ago

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While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor

Hello, While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor (see images). My layout.css.devPixelsPerPx is s… (read more)

Hello, While the display size is correct on my MacBook Pro 2021 screen is OK, it is huge and unusable on my second monitor (see images). My layout.css.devPixelsPerPx is set at 2.5. If I set it at default (-1), the external monitor display is OK, but the internal monitor is so small that it is unreadable (to the extend that it was actually hard to figure out how to revert back to so I moved the window to the external monitor). This is a bug. There should be a setting per monitor or the default should follow the System Preferences setting for all monitors.

Please fix this quickly!

Thank you, Alain Damlamian p.s.: I tried to upload two pdf images but they were refused (why only accept jpg ?)

Asked by Alain_Damlamian 1 year ago

Answered by Alain_Damlamian 1 year ago

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Is there a way to darken the icons on the toolbar (bookmarks, history, etc)?

When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears tha… (read more)

When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears that I'm using the default at present and am happy with everything but the visibility of those little icons. Is there is a way to make them darker? Thanks

Asked by T_H_M 5 months ago

Answered by ThePillenwerfer 5 months ago

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Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Thunderbird's recent update to 115.3.1 is not good for me. I want to roll back.

I am very unhappy with this new Thunderbird update to 115.3.1. Everything being changed is killing my office's productivity. How can I roll back that update to the one be… (read more)

I am very unhappy with this new Thunderbird update to 115.3.1. Everything being changed is killing my office's productivity. How can I roll back that update to the one before it.

Alternatively, is there any way to make this new update look and act like the previous version. I want all the control buttons back that used to be there.

Asked by JHochstuhl 1 year ago

Last reply by Wayne Mery 1 year ago

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import from Postbox

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta wi… (read more)

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta will be deprecated on macs. Consequently my question is where can I find directions to import messages, filters, and preferences from Postbox to Thunderbird?

Asked by GéraldT 6 months ago

Answered by david 6 months ago

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adjust font

Please see the attached. On the upper part of the email, the font is extremely small. I've tried everything I could find to make the font larger, but haven't found the … (read more)

Please see the attached. On the upper part of the email, the font is extremely small. I've tried everything I could find to make the font larger, but haven't found the solution. On the bottom part, the font is larger. That font I can adjust. Can someone tell me how to enlarge the font on the upper part of the emails?

Asked by boba41 1 year ago

Answered by boba41 1 year ago

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Thunderbird email signature not showing images

I hope someone can help me. Up until the last week or so, I have had no problem with my signature file in outgoing email. I've been using the same signature file for at l… (read more)

I hope someone can help me. Up until the last week or so, I have had no problem with my signature file in outgoing email. I've been using the same signature file for at least 5 years. Suddenly, Thunderbird is blocking my logo image in my signature file in all outgoing mail. Instead, it is showing my alternate text. I am using version 102.6.1 on Windows 10

Asked by david514 2 years ago

Answered by Toad-Hall 1 year ago

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One Last Try before Bidding Goodbye to Thunderbird. And unable to unsubscribe gmail folders. Freezing and locking up PC for almost 3 years.

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can th… (read more)

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can think of, and everything I have read about online to deal with the constant freezing. I have: --upgraded countless times (now on Ver 102.9.0, 64 bit, Win 10, 32GB RAM, 3TB hard drive) --reinstalled Thunderbird many times --deleted various profiles and created new ones, deleted various config files as suggested. --reinstalled Windows 10, upgraded all associated files, drivers, etc. --started Windows in Safe Mode --disabled all add-ons and extensions in TB --reset all toolbars and controls in TB --started Thunderbird in Troubleshoot Mode --gave an exception to TB in my Windows Defender [and turned off Defender entirely] --ran MANY virus scans --disabled ALL virus software

Thunderbird is the ONLY piece of software on this PC that locks it up. It exhibits the same behavior that many here are seeing: freezes when I try to click on something; freezes when I try to reply to an email; freezes for no apparent reason. I can't MAKE it freeze up... it just seems to do it at random, constantly. Right now, it's open on another screen and has been frozen for about 3 minutes, and just unfroze. Most of the time, it freezes so that I cannot shut TB down. It is completely unresponsive. Sometimes it will freeze the computer so that I cannot do ANYTHING... I cannot open Task Manager and force a shutdown. Eventually, it releases and works again, only to freeze up a few minutes later.

I'm pretty much out of ideas, but I continue to browse online, looking for answers. As I said, three years of this is enough, and I see complaints about this going back even further. I love Thunderbird. I'm a longtime user and have not found any email client that comes close to the way TB works for me, so I'm VERY reluctant to leave. But I'm really tired of being a beta tester. And yes, I have donated many times over the years, and I'm happy to do so. I'm not concerned with the money. I just want it to work like it used to. If you have any fresh ideas, I'm very open to hearing them. But a warning, that I have likely already tried the fixes offered. I appreciate any input, in any event.

So, unless a miracle comes along, I reckon I'll have to cut bait and find a replacement for Thunderbird. Thanks for allowing me to blow off some long-held frustration.

best,

--john

Asked by johnegenes 1 year ago

Answered by johnegenes 1 year ago

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Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 5 months ago

Answered by Sue 4 months ago

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how to reduce font size in subject to from lines in email

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest … (read more)

I had problems with thunderbird email text too small. Resolved that but now the title line with subject to and from is too large. How do I change it. Windows 11 latest version of thunderbird.

Asked by pattyroll 1 year ago

Answered by pattyroll 1 year ago

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Turn off all threading Thunderbird 115+

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question… (read more)

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question now?

Asked by Martin Brampton 1 year ago

Answered by david 1 year ago

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Economist article links fail

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The art… (read more)

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Asked by Les 6 months ago

Answered by Les 6 months ago

  • Solved

My Reply command no longer shows for sending back email to the origional sender

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity ma… (read more)

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

Asked by omni232 1 month ago

Answered by omni232 3 weeks ago

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I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (read more)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Asked by DaveEssex 3 months ago

Answered by david 2 weeks ago

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Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (read more)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Asked by Firefox_Beginner 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago