Previously deleted emails are returning to InBox and unable to delete them

Over 4000 previously deleted emails suddenly started loading to my Inbox. I have tried to delete them but get a message - "Unable to write the email to the mailbox. Make … (read more)

Over 4000 previously deleted emails suddenly started loading to my Inbox. I have tried to delete them but get a message - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox". There appears to be plenty of disk space and as far as I'm aware the file system allows write privileges as I am Administrator. I have managed to delete the messages using Up Function+Delete, (which doesn't write to the Delete folder), and have cleared all from Webmail but still have the same problem. I am also unable to receive any new emails. The email is POP3 configured. I have ensured that my Thunderbird if up to date. I operate Windows 10.

Asked by malcolm48 2 days ago

Last reply by Matt 15 hours ago

  • Solved

Current Firefox version download?

Help! I need a direct download of the current version of Firefox for android. I do not want to get it via Google play store and have to sign in for it there because I do … (read more)

Help! I need a direct download of the current version of Firefox for android. I do not want to get it via Google play store and have to sign in for it there because I do not trust them. Can anyone at Firefox provide me with a direct link please? Thanks guys.

Asked by J_2000_B 2 days ago

Answered by James 1 day ago

I cannot sign in to receive or send emails

I do not understand why I cannot sign in and therefore answer emails as a result. Please may I have some help. I am in my eighties and very self taught, but do not know… (read more)

I do not understand why I cannot sign in and therefore answer emails as a result. Please may I have some help. I am in my eighties and very self taught, but do not know how to resolve this.

Asked by katelough 16 hours ago

Last reply by Matt 16 hours ago

Please could someone assist me. I am not sure how to sign in now, since everything seems to have changed.

I cannot seem to sign in or submit my password. I usually get around 15 emails of a Sunday morning from my family in another state. I cannot seem to receive emails and… (read more)

I cannot seem to sign in or submit my password. I usually get around 15 emails of a Sunday morning from my family in another state. I cannot seem to receive emails and thus not be able to reply. Please may I have some assistance. I am in my late seventies and very self taught. Of course as a result when anything goes wrong, I am not sure how to get through this.

Asked by katelough 16 hours ago

Last reply by Matt 16 hours ago

  • Solved

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 23 hours ago

Answered by Denys 22 hours ago

Enable cookies for Yahoo

Yahoo has locked me out of my email. It says I need to enable cookies in my browser. I have tried setting security options to low. This does not refer to choosing to send… (read more)

Yahoo has locked me out of my email. It says I need to enable cookies in my browser. I have tried setting security options to low. This does not refer to choosing to send crash reports etc. which I also have tried. See attached photo. IOS iPhone and iPad are up to date.

Asked by tg.682.me 17 hours ago

Unable to backup firefox profile folders.

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I… (read more)

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

Asked by aqualion 1 week ago

Last reply by aqualion 17 hours ago

Closed tabs keep appearing

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I'… (read more)

I have many website icons from closed tabs at the top of the page that are crowding out my open tabs. I don't know why they keep appearing and I can't get rid of them. I've tried everything I can think of. I'm on an iMac, Sequoia 15.6.1

Asked by lenifuhr 1 week ago

Last reply by lenifuhr 17 hours ago

Thunderbird not working after Greenby migration

I am with Force9, part of plusnet. Since their migration to Greenby, I am not getting e-mails in Thunderbird. I've tried mucking about with settings, but I'm groping arou… (read more)

I am with Force9, part of plusnet. Since their migration to Greenby, I am not getting e-mails in Thunderbird. I've tried mucking about with settings, but I'm groping around in the dark. Anyone out there who can help?

Asked by paul712 22 hours ago

Last reply by Matt 17 hours ago

Mozilla email

This is taking place on my desk top. My phone still has all my email accounts. Not sure if all my contacts are in my phone but way more than my desk top. Should mention n… (read more)

This is taking place on my desk top. My phone still has all my email accounts. Not sure if all my contacts are in my phone but way more than my desk top. Should mention new computer in Oct.24 with change from windows 10 to windows 11. Two thing, one, my other email accounts are no longer listed in thunderbird. Still have my main email with it's folders. I did the sinking thing with the phone still missing. Two, My contacts are mostly missing. Had Friends list, Business list, Family list and so on, all gone.

Asked by Bob Cat 19 hours ago

Last reply by Matt 18 hours ago

EMAIL address is incorrect in Mozilla recovery option. Cannot receive verification codes

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (read more)

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Asked by Gloria Hughes 18 hours ago

Windows security pop up problem in Firefox

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2. Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it'… (read more)

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

Asked by jhloeb28 18 hours ago

No emailsdownloaded and I get a message web email is fine.

I have 4 emails in Thunderbird, one of those I also have on my phone, it is receiving mail, on my desktop, two of the emails have no email today, and two I have only one … (read more)

I have 4 emails in Thunderbird, one of those I also have on my phone, it is receiving mail, on my desktop, two of the emails have no email today, and two I have only one email, all should have 10 to 20 or more emails. I do have the emails on the website, but they are not loading onto Thunderbird. I get this message, "The certificate for imap.knology.net is not valid for the server. Someone could be trying to impersonate the server and you should not continue.

 Can you offer any help?

Asked by Qmavam 22 hours ago

Last reply by Matt 18 hours ago

  • Solved

Apple iOS26 and Thunderbird mail

Have used the SeaMonkey suite for my email since Netscape. It seems the latest version SeaMonkey will not work with Apple’s latest OS on my MacBook Air, and is unlikely t… (read more)

Have used the SeaMonkey suite for my email since Netscape. It seems the latest version SeaMonkey will not work with Apple’s latest OS on my MacBook Air, and is unlikely to be modified to work. So, my plan was to use Thunderbird, but when I Google to see if it (Thunderbird) is compatible I get an AI generated message that the Thunderbird team is working on a new Apple compliant version. Searching this forum I can find no reference to any Apple compatible version. Anyone with updates on Thunderbird versions that will work on my MacBook Air and the macOS Tahoe Currently happy enough with macOS Sonoma and SeaMonkey, but the nags to upgrade are annoying Thank you for your time Cheers Ralph

Asked by Ralph Varney 21 hours ago

Answered by Ralph Varney 18 hours ago

bookmark folders dont expand when hovering over them.

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, s… (read more)

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...

Asked by ffsync46 19 hours ago