unsync previous user

My father used my computer and synced all of his firefox “stuff”, i need to get rid of all of it. I tried to log in, but came across a message that told me it would jus… (read more)

My father used my computer and synced all of his firefox “stuff”, i need to get rid of all of it.

I tried to log in, but came across a message that told me it would just merge with his stuff. I would like his bookmarks and passwords gone so that only mine occupy the browser.

Is there a reset?

Asked by coltoncrts 4 hours ago

Trouble with Trend Micro security and password manager on Firefox, working ok on MS Edge

Hi, I have been trying all day to get my Trend Micro program working on my Firefox browser, including Password manager. These programs work ok on MS Edge browser, but I … (read more)

Hi, I have been trying all day to get my Trend Micro program working on my Firefox browser, including Password manager. These programs work ok on MS Edge browser, but I can't get it to work on my Firefox browser

Asked by arielane221 4 hours ago

Unable to switch POP account to IMAP after domain migration

Hello, I’m encountering an issue after migrating my domain and professional email service. My address was originally hosted by Cabanova and configured in Thunderbird. I… (read more)

Hello,

I’m encountering an issue after migrating my domain and professional email service.

My address was originally hosted by Cabanova and configured in Thunderbird. I recently transferred the domain and email hosting to OVH, which caused the old mail server configuration to stop working.

Here’s the current situation:

The account in Thunderbird is still using a POP server (ssl0.ovh.net – port 995), while OVH uses IMAP (port 993).

I cannot change the server type from POP to IMAP within the existing account settings.

When I try to add a new account, Thunderbird completely freezes after I click “Continue” and never gives me access to “Manual Configuration.”

I also cannot delete the existing account because it contains all my previous local emails that I need to keep.

At the moment, I’m able to send emails from this account via OVH, but I don’t receive any incoming messages.

What I’d like to do is simply update the server configuration to OVH’s IMAP settings, without losing my existing local messages or recreating the entire profile.

Could you please let me know if there’s a way to:

Force an existing POP account to switch to IMAP,

Or safely recreate the account as IMAP without losing local data and without Thunderbird freezing during setup?

Thank you in advance for your assistance,

Asked by Matys Hoffman 4 hours ago

Last reply by Matys Hoffman 4 hours ago

White bar at top of screen whenever a video is fullscreened

Hi, I am having this problem where I am watching a video and there is a very annoying white line at the top of the screen, I have already tried the trick to turn off the … (read more)

Hi, I am having this problem where I am watching a video and there is a very annoying white line at the top of the screen, I have already tried the trick to turn off the titlebar but its still there. My version is updated all the way as well, what do I do now?

Asked by AydenKahn 4 hours ago

webAuthn

Does Firefox support webAuthn passkeys stored by the browser? I have an app that I am working on and I would like to be able to use this feature. If Firefox cannot store… (read more)

Does Firefox support webAuthn passkeys stored by the browser? I have an app that I am working on and I would like to be able to use this feature.

If Firefox cannot store passkeys can you explain why this has not been added?

Asked by Vince Jennings 4 hours ago

Wrong Folder Icon

I'm running Thunderbird 140.3.1esr (64-bit) on Windows 11. Possibly because I was changing some settings, possibly because of a Thunderbird update, there are a couple of … (read more)

I'm running Thunderbird 140.3.1esr (64-bit) on Windows 11. Possibly because I was changing some settings, possibly because of a Thunderbird update, there are a couple of wonky things going on in my Folder Pane and elsewhere. Among them is the fact that one of my "Archives" folders now has a "Sent" icon instead of an "Archives" icon (see attached). Does anyone know how to fix this? I've tried the following: 1. Repairing the Thunderbird folder. 2. Restarting Thunderbird and my computer. 3. Installing the latest version of Thunderbird (without uninstalling though).

Asked by dohanian 4 hours ago

local folders stop displaying after a certain amount of folders

local folders after a certain amount of folders have disappeared. I have made a new folder today, it displayed, closed thunderbird, re-opened thinderbird, and folder dis… (read more)

local folders after a certain amount of folders have disappeared. I have made a new folder today, it displayed, closed thunderbird, re-opened thinderbird, and folder disappeared, the .msl file and file are still in the profile/mail/localfolders directory, just not being display under local folders in program, deleted all .msl files, and restarted thunderbird, and it did not recreate the .msl file(s) as well

Asked by davidrottkamp 5 hours ago

Problems with Thunderbird

Hi, I keep getting the following message when I try to excute Thunderbird on my Windows 11 desktop: "Thunderbird is already running, but is not responding. The old Thund… (read more)

Hi, I keep getting the following message when I try to excute Thunderbird on my Windows 11 desktop:

"Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window."

I have gone off to Taskbar and looked for Thuderbird in the list of programs. It does not appear!

I have restarted my desk top, executed Thunderbird abd I get teh same message.

I have deleted Thunderbird from the desktop, shut down the PC. Restarted the PC and downloaded Thunderbird. I still get the same message when I execute it.

What else can I do about this?

Thank you

Hani

Asked by Hani Henein 11 hours ago

Last reply by Hani Henein 5 hours ago

Submenus not displayed

Hi I use a PC running Windows 10. I created a new email adress using Outlook. All is displayed correctly in Outlook.live (subir inbox, outbox, draft, archive, etc) Now w… (read more)

Hi I use a PC running Windows 10. I created a new email adress using Outlook. All is displayed correctly in Outlook.live (subir inbox, outbox, draft, archive, etc)

Now when I try to add the same account (email adress) in Thunderbird PC (last release), the system found well my data (IMAP, SMTP...), but is unable to display submenus. Only the Inbox appears. The setup is not complete and I have no error. But in Thunderbird I received a notification stating something about the authentication of that new email adress but I have no access to the full notification (when I clic on the notification it disappears).

I deleted this account (data and message) in Thunderbird, closed Thunderbird, and created it again, same result. Only the subdir inbox appears.

In Outlook.live this account works fine, I can send and receive emails.

In Thunderbird I can also send emails but I do not receive them while they are received in Outlook.live. So it seems that there an issue in Thunderbird And I have no opportunity to add the account manually.

Any suggestion to solve this issue ?

Asked by luxorion 22 hours ago

Last reply by Ed 5 hours ago

Account junk mail filtering turned off (AFAICT), email addresses in address book, mail manually marked "Not junk", thunderbird still moves it to junk.

I thought for sure that Xfinity was moving messages to junk despite everything. It turns out Thunderbird is doing it. I turned off every setting I could find to keep TB f… (read more)

I thought for sure that Xfinity was moving messages to junk despite everything. It turns out Thunderbird is doing it. I turned off every setting I could find to keep TB from trying to filter junk. I reset training data. Still perfectly normal messages are sent to junk, and *even marking it as NOT junk, and even the address in the address book* TB moves the message to junk.

Asked by rickbking 5 hours ago

Counts

When I select emails to move to another folder, Thunderbird 143.0.1 (64-bit) will not show me the number of emails I have selected. I have tried every 'online' fix out t… (read more)

When I select emails to move to another folder, Thunderbird 143.0.1 (64-bit) will not show me the number of emails I have selected.

I have tried every 'online' fix out there, and none of them seem to work.

Can someone please help me?

sincerely, Ken Wagoner Harrisonville, Missouri

Asked by ken211 9 hours ago

Last reply by sfhowes 5 hours ago

Error message

Hi Folks, Recently I have been having an issue with accessing a particular website which is asus.com and the nature of the issue is as follows. Every time I attempt to lo… (read more)

Hi Folks, Recently I have been having an issue with accessing a particular website which is asus.com and the nature of the issue is as follows. Every time I attempt to login I receive the following error message.

The browser could not find the host server for the provided address.

   "Check the address for typing errors such as ww.example.com instead of www.example.com.
   If you are unable to load any pages, check your device’s data or Wi-Fi connection."

It should be noted that this is the only website that I am having this issue any and all assistance in resolving this extremely annoying issue will be greatly appreciated

Asked by volcar21 7 hours ago

Last reply by volcar21 6 hours ago

  • Solved

64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (read more)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Asked by Me 2 days ago

Answered by Me 6 hours ago

Not receiving mails

Problem in Thunderbird after creating a new email account from Proton Mail - Per9g@pm.me . Not receiving/not retrieving my emails from my email account, but can send emai… (read more)

Problem in Thunderbird after creating a new email account from Proton Mail - Per9g@pm.me . Not receiving/not retrieving my emails from my email account, but can send emails from it. I have used the code from Proton Mail Bridge in the setup. See technical information below (account9): Programinfo Navn Thunderbird Version 140.3.1esr Build-ID 20250929214837 Distributions-ID Opdateringskanal esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.3.1 Styresystem Windows_NT 10.0 19045 Operativsystemets tema Launcher Process Aktiveret Multiproces-vinduer 0/0 Fission-vinduer 0/0 Aktiveret som standard Fjern-processer 1

Virksomhedspolitikker Inaktiv Google Location Service-nøgle Mangler Google Safebrowsing-nøgle Mangler Mozilla Location Service-nøgle Mangler Fejlsikret tilstand false Hukommelsesstørrelse (RAM) 7,9 GB Ledig diskplads 228 GB Konti for mail og nyhedsgrupper ID Navn Indgående server Udgående servere Navn Forbindelsessikkerhed Godkendelsesmetode Identitet Navn Forbindelsessikkerhed Godkendelsesmetode Som standard? account2 Lokale mapper (none) Local Folders 0 passwordCleartext account3 Pggotfredsen@youmail.dk (pop3) pop3.mail.dk:110 alwaysSTARTTLS passwordCleartext Per G Gotfredsen <Pggotfredsen@youmail.dk> asmtp.mail.dk:587 alwaysSTARTTLS passwordCleartext true account4 p.gotfredsen@icloud.com

(imap) imap.mail.me.com:993 SSL passwordCleartext Per G. Gotfredsen

smtp.mail.me.com:587 alwaysSTARTTLS passwordCleartext true account6 Pergg@live.dk (imap) outlook.office365.com:993 SSL OAuth2 Per G Gotfredsen <Pergg@live.dk> smtp-mail.outlook.com:587 alwaysSTARTTLS OAuth2 true account9 Per9g@pm.me (imap) 127.0.0.1:1143 SSL passwordCleartext Per G Gotfredsen - Per9g <Per9g@pm.me> 127.0.0.1:1025 SSL passwordCleartext true Biblioteker Bibliotek Status Forventet minimumsversion Version i brug Sti RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.140.3.1esr.botan C:\Program Files\Mozilla Thunderbird\rnp.dll OTR Kunne ikke indlæses. OTR chatkryptering vil ikke virke. - - -

Asked by pergg 6 hours ago